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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84247 Views

40 replies

68 likes

  • 84247 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798877 Views

505 replies

64 likes

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  • 505 replies
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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24656 Views

26 replies

7 likes

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  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3107 Views

0 replies

4 likes

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Superuser Contribution Thing Song is not available. ALL SONGS

Im not sure what happened but this evening whenever i try to play a song, if I start a playlist, the songs just change rapidly, all the way down the list. The music doesnt even play. One song shows title and song length then the next song appears sho...

Newbie

Im not sure what happened but this evening whenever i try to play a song, if I start a playlist, the songs just change rapidly, all the way down the list. The music doesnt even play. One song shows t...

Alfredo

Roadie

427 Views

1 replies

0 likes

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Superuser Contribution Library songs

Hi there and sorry if this is ignorant!Your Library---> songsShouldn't songs include all somgs? I have songs in playlists that arent in songs.Is there something I'm missing? I'd like to see all songs in one place so I can clean up my library.Thank yo...

Newbie

Hi there and sorry if this is ignorant! Your Library---> songs Shouldn't songs include all somgs? I have songs in playlists that arent in songs. Is there something I'm missing? I'd like to see ...

Alfredo

Roadie

440 Views

1 replies

0 likes

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Superuser Contribution Daily Mix stays the same

For some reason, my Daily Mix doesn't change.. It used to have different songs everyday but out of nowhere that stopped happening. Even when I use the delete option to stop playing a song or musician it just changes back when I start up spotify again...

Casual Listener

For some reason, my Daily Mix doesn't change.. It used to have different songs everyday but out of nowhere that stopped happening. Even when I use the delete option to stop playing a song or musician...

Alfredo

Roadie

4850 Views

1 replies

5 likes

  • 4850 Views
  • 1 replies
  • 5 likes

Superuser Contribution When I put a Song on repeat, does the Artist get every Repeat as a new Stream?

Hey Spotify, when I listen to my favorite song, and I put it on repeat, does the Artist get every repeat as a Stream on the song? So for example when im at the gym, sometimes I listen to a 2:00 minute long song maybe 30 times in repeat.. Does the Art...

Newbie

Hey Spotify, when I listen to my favorite song, and I put it on repeat, does the Artist get every repeat as a Stream on the song? So for example when im at the gym, sometimes I listen to a 2:00 minut...

Alfredo

Roadie

17489 Views

1 replies

0 likes

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  • 1 replies
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i cant delete a playlist definetly

Hello.I maked a playlist just to see how is maked and i tryed to delete but in my profile to recent played appear that playlist.And when i acces the link appear like be online and the same when i try to add to my artist profile that playlist.And one ...

Regular

Hello.I maked a playlist just to see how is maked and i tryed to delete but in my profile to recent played appear that playlist.And when i acces the link appear like be online and the same when i try...

360 Views

0 replies

0 likes

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Show playlists in center of screen on laptop

I only see my playlists in the left sidebar of the desktop version of the Spotify app. Like this: I would like to see my playlists in the center of the screen on my laptop (Windows 10), like they are presented on my Iphone: and just like the albums a...

Casual Listener

I only see my playlists in the left sidebar of the desktop version of the Spotify app. Like this:     I would like to see my playlists in the center of the screen on my laptop (Windo...

501 Views

0 replies

0 likes

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Repeat Button Shows Incorrect Hover Text

When using the desktop version of the player on Windows 10 the repeat button display the incorrect hover text (or mouseover text). The displayed icon for the repeat button is correct. I'm currently using version 1.0.80.474.gef6b503e (Windows Store ve...

Newbie

When using the desktop version of the player on Windows 10 the repeat button display the incorrect hover text (or mouseover text). The displayed icon for the repeat button is correct. I'm currently u...

585 Views

0 replies

0 likes

Desktop Player
Windows 10
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The shuffle function is broken for my playlist

As most of you might know, Post Malone just dropped a new album B&B. I love Stoney (his previous album) and B&B, so I decided to make a playlist with all the songs from B&B and Stoney so that I could listen to all of Post's stuff. Making the playlist...

Casual Listener

As most of you might know, Post Malone just dropped a new album B&B. I love Stoney (his previous album) and B&B, so I decided to make a playlist with all the songs from B&B and Stoney so ...

753 Views

0 replies

1 likes

  • 753 Views
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very poor sound quality on premium

Hello everyone, May I ask you for help? The sound on Spotify Premium is very bad at each start of a song whatever the list I play, on my laptop. The settings are turned to "high quality" on parameters, the network works well . Any idea to help me wit...

Casual Listener

Hello everyone,    May  I ask you for help? The sound on Spotify Premium is very bad at each start of a song whatever the list I play, on my laptop. The settings are turned to "high ...

Sebasty

Community Legend

7714 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Freezing up before ads play

Using desktop on Windows 7 (yeah, I know- but it's a work computer) and everytime an ad tries to play an ad I get nothing. Here's a capture of the ad it displays. The music stops, the ad won't play and I have to shut the whole thing down and restart ...

Newbie

Using desktop on Windows 7 (yeah, I know- but it's a work computer) and everytime an ad tries to play an ad I get nothing. Here's a capture of the ad it displays. The music stops, the ad won't play...

Raven1111

Roadie

625 Views

1 replies

1 likes

  • 625 Views
  • 1 replies
  • 1 likes

Solved!! [windows 8 desktop] fast forward with mouse not working

Hi, Recently i noticed that i can't fast forward songs by clicking on the "playing bar". Also dragging the white dot doesn't do anything. How can i fix this? I know that i can shift + left/right arrow, but when i'm browsing songs, i want to fast forw...

Casual Listener

Hi,   Recently i noticed that i can't fast forward songs by clicking on the "playing bar". Also dragging the white dot doesn't do anything. How can i fix this?   I know that i can shift...

Killian88

Casual Listener

896 Views

1 replies

0 likes

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  • 1 replies
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Spotify on Windows 10 - Problem with auto-start

I am experiencing an issue where Spotify on Windows 10 is launching even when auto-launch after logon is turned off, AND even when it is blocked by Windows 10 Task Manager! Have a look at screenshots attached to this post.PS: I am using latest versio...

Newbie

I am experiencing an issue where Spotify on Windows 10 is launching even when auto-launch after logon is turned off, AND even when it is blocked by Windows 10 Task Manager! Have a look at screenshots...

484 Views

0 replies

0 likes

Windows 10 Creators Update App
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Where is the Queue???

What I REALLY want to do is play one song. That's it. Choose a song and play it. Too much to ask? A bizarre request? Well, not to me.Someone advised right-clicking to "Add to Queue". Ok - then what? Where is this "Queue"?For a world-conquering outfit...

Music Fan

What I REALLY want to do is play one song. That's it. Choose a song and play it. Too much to ask? A bizarre request? Well, not to me. Someone advised right-clicking to "Add to Queue". Ok - then what...

Sebasty

Community Legend

2066 Views

1 replies

0 likes

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  • 1 replies
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1.0.80.474.gef update and now see Error 4 (no internet) on corporate computer

After the update, Spotify is offline and can find no internet. Did the update switch ports? Any ideas on resolution? It's a Win 7 64 machine. Thank you

Newbie

After the update, Spotify is offline and can find no internet.  Did the update switch ports?  Any ideas on resolution?  It's a Win 7 64 machine.   Thank you

Matthewmes

Newbie

538 Views

1 replies

0 likes

error 4
  • 538 Views
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Local files from PC catalogue suddenly empty, all local tracks in playlists grayed out?

Used to work great, but today when I wanted to add a new track to a playlist, it's empty. Already tried deleting local cahce. Help!

Regular

Used to work great, but today when I wanted to add a new track to a playlist, it's empty. Already tried deleting local cahce.   Help!

mrX

Regular

454 Views

1 replies

0 likes

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  • 1 replies
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Spotify connect device (Sonos play 1)

Hi, I use two Sonos Play 1 speakers (set as a stereo pair and labelled 'Kitchen') to play spotify through (via the spotify app, not the sonos app) and have never had any problems connecting/disconnecting previously. Unfortunately, as of yesterday, Sp...

Casual Listener

Hi,   I use two Sonos Play 1 speakers (set as a stereo pair and labelled 'Kitchen') to play spotify through (via the spotify app, not the sonos app) and have never had any problems connecting/...

tds1993

Casual Listener

3655 Views

4 replies

0 likes

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Solved!! Crashing on startup

Spotify crashes as soon as I open it. I tried reinstalling it, and then it lets me login, but as soon as I'm logged in it crashes again. I tried using the windows 10 app, same result.One thing that I noticed is when I delete the cache or manually sto...

Regular

Spotify crashes as soon as I open it. I tried reinstalling it, and then it lets me login, but as soon as I'm logged in it crashes again. I tried using the windows 10 app, same result. One thing that...

sergeantbiggs

Regular

15600 Views

6 replies

0 likes

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  • 6 replies
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Album art is obscured by commercial banner

Today I noticed that some ad banners at the bottom obscure album art on the bottom left. See the attachment.

Regular

Today I noticed that some ad banners at the bottom obscure album art on the bottom left. See the attachment.

422 Views

0 replies

0 likes

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Scrobbling not working

After updating desktop PC to 1.0.80.474.gef6b503e version last.fm stopped saving scrobbled tracks.

Casual Listener

After updating desktop PC to 1.0.80.474.gef6b503e version last.fm stopped saving scrobbled tracks.

havryliuk

Regular

865 Views

4 replies

3 likes

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  • 4 replies
  • 3 likes

Volume turns off

I was listening to an album on Spotify, with volume at 100%. Midway through the album, the ads came, and I turned off the Spotify volume while they lasted. After the ads, I tried to turn on the volume again, but the volume button wasn't working: noth...

Casual Listener

I was listening to an album on Spotify, with volume at 100%. Midway through the album, the ads came, and I turned off the Spotify volume while they lasted. After the ads, I tried to turn on the volum...

XSCB

Casual Listener

1145 Views

2 replies

0 likes

  • 1145 Views
  • 2 replies
  • 0 likes