Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Monday
Rim4
Gig Goer
63497 Views
79 replies
27 likes

63497 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
rednblu
Roadie
84775 Views
278 replies
22 likes

84775 Views
278 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6107 Views
1 replies
6 likes

6107 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146395 Views
0 replies
26 likes
Mac
Windows

146395 Views
0 replies
26 likes

No internet connection after school IP change

Hi. I'm having problem to logon to Spotify app, since we change our IP range at school. We are using Spotify Premium at local primary school. I'm tech suppport here. It used to logon OK, Then after our IP changed, I get this no internet connection er...

ipadteresas
Newbie
Hi. I'm having problem to logon to Spotify app, since we change our IP range at school. We are using Spotify Premium at local primary school. I'm tech suppport here. It used to logon OK, Then after o...
2018-04-23 12:25:00 PM
323 Views
0 replies
0 likes

323 Views
0 replies
0 likes

Discover Weekly hasn't updated

My Discover Weekly playlist hasn't updated this week. I've tried logging in and out of my account but it still remains unchanged. Discover Weekly is one of my favourite Spotify features and I miss it!

strangeways1987
Newbie
My Discover Weekly playlist hasn't updated this week. I've tried logging in and out of my account but it still remains unchanged. Discover Weekly is one of my favourite Spotify features and I miss it!
2018-04-23 12:15:56 PM
429 Views
0 replies
1 likes

429 Views
0 replies
1 likes

Solved!! Song unavailable in Windows Desktop App

Hello Spotify Team.Recently i've noticed a lot of songs in my playlists not playing in my desktop app for windows 10. When i click them there is an error message, notifiying me that the song is unavailable, but if i it's on my hard drive i can add it...

barnowm
Casual Listener
Hello Spotify Team. Recently i've noticed a lot of songs in my playlists not playing in my desktop app for windows 10. When i click them there is an error message, notifiying me that the song is una...
2018-04-22 8:26:12 PM
2018-04-23 11:58:29 AM
barnowm
Casual Listener
1086 Views
4 replies
0 likes

1086 Views
4 replies
0 likes

Extremely high CPU usage when displaying top "banner ad"

When Spotify Desktop (Windows Store version) is open and the top banner is visible the CPU-usage of the apllication rises to about 84% on a 3.2ghz Microsoft Surface Book Pro. This is most likely due to snow flakes and cars being heavy to animate. As ...

Genrael
Casual Listener
When Spotify Desktop (Windows Store version) is open and the top banner is visible the CPU-usage of the apllication rises to about 84% on a 3.2ghz Microsoft Surface Book Pro. This is most likely due ...
2017-12-06 2:24:22 PM
2018-04-23 11:07:54 AM
liquidchild101
Casual Listener
541 Views
1 replies
1 likes
bug
development
Optimization
Rendering

541 Views
1 replies
1 likes

Where can I find all the songs that I liked?

I don't know how to find my liked songs. There is also no Liked from Radio in my spotify playlist.

Binguimath
Newbie
I don't know how to find my liked songs. There is also no Liked from Radio in my spotify playlist.
2017-11-08 4:37:49 AM
2018-04-23 7:15:10 AM
jyf15
Newbie
4166 Views
3 replies
2 likes
Windows

4166 Views
3 replies
2 likes

Pin to taskbar, few days later disappears

I keep pinning the windows 10 app to the taskbar, then a few days later it will disappear and I have to repin it. Been going on for a while, it's the only program doing it.

merlinshawn
Casual Listener
I keep pinning the windows 10 app to the taskbar, then a few days later it will disappear and I have to repin it. Been going on for a while, it's the only program doing it.
2018-04-23 6:02:41 AM
437 Views
0 replies
2 likes

437 Views
0 replies
2 likes

Solved!! I can't search for my own Spotify Playlists! (Mac)

Hello, I know there is another thread open about this, but I'm opening a new one because this is a VERY BIG ISSUE: WE CAN'T SEARCH FOR OUR OWN PLAYLISTS ANY MORE SINCE THE LAST UPDATE! SPOTIFY IS BASED ON PLAYLISTS, SO TAKING AWAY THE SEARCH FEATURE ...

arpajo
Regular
Hello, I know there is another thread open about this, but I'm opening a new one because this is a VERY BIG ISSUE: WE CAN'T SEARCH FOR OUR OWN PLAYLISTS ANY MORE SINCE THE LAST UPDATE...
2014-02-22 7:55:49 PM
2018-04-23 5:16:46 AM
TheTerminalMan
Regular
8806 Views
11 replies
2 likes
Linux
Mac
Windows

8806 Views
11 replies
2 likes

Spotify não realiza downloads de músicas no windows, o icone verde de download não aparece.

Estou tentando fazer downloads da minha playlist no spotify no computador, porém, quando clico em "baixar", o download é iniciado, mas não aparece o icone que mostra que a musica foi baixada, logo, o modo offiline do spotify simplesmente não funciona...

VoidWalkerr
Casual Listener
Estou tentando fazer downloads da minha playlist no spotify no computador, porém, quando clico em "baixar", o download é iniciado, mas não aparece o icone que mostra que a musica foi baixada, logo, o...
2018-04-23 1:21:52 AM
2018-04-23 2:12:27 AM
Bittencourt
Spotify Star
1080 Views
3 replies
0 likes

1080 Views
3 replies
0 likes

Friend Feed looks odd

It doesn't show the activities of all the people i want to see. The name is weirdly cut off.What happened? A few days ago it was working perfectly. Thanks for your help!

josidiedumme
Newbie
It doesn't show the activities of all the people i want to see. The name is weirdly cut off. What happened? A few days ago it was working perfectly. Thanks for your help!
2018-04-23 1:40:10 AM
258 Views
0 replies
0 likes

258 Views
0 replies
0 likes

Spotify Causes my Windows 10 64-bit System to Freeze

System just becomes unresponsive at random times while Spotify is open that I have to restart the laptop using the hardware button (can't even Ctrl-Alt-Del). Spotify also has a habit of deleting the songs I've saved in my hard drive at random ocassio...

taclobanon2017
Casual Listener
System just becomes unresponsive at random times while Spotify is open that I have to restart the laptop using the hardware button (can't even Ctrl-Alt-Del). Spotify also has a habit of deleting...
2018-01-01 6:59:11 AM
2018-04-22 10:45:01 PM
taclobanon2017
Casual Listener
1510 Views
3 replies
5 likes

1510 Views
3 replies
5 likes

Can't see people I follow without connecting to facebook?

People I follow has disappeared is it because I'm not connected to Facebook?

gravity
Regular
People I follow has disappeared is it because I'm not connected to Facebook?
2018-04-22 9:33:00 PM
2018-04-22 10:37:05 PM
Swanny
Community Legend
1117 Views
1 replies
2 likes
unconnect facebook following followers

1117 Views
1 replies
2 likes

downloading and recording a cd

can i record the music onto a cd?

88008
Newbie
can i record the music onto a cd?
2018-04-22 9:06:23 PM
2018-04-22 10:33:50 PM
Swanny
Community Legend
370 Views
1 replies
0 likes

370 Views
1 replies
0 likes

Problems playing songs

Hi all, i am angry, comming from germany and here is no support in my language .. .I can´t play my playlists, all songs are only played some seconds .. Sometimes 5 , otheres 1 minute then the app is jumping to the next one. Problem with windows app, ...

Holger73
Newbie
Hi all, i am angry, comming from germany and here is no support in my language .. . I can´t play my playlists, all songs are only played some seconds .. Sometimes 5 , otheres 1 minute t...
2018-04-22 8:19:00 PM
405 Views
0 replies
0 likes

405 Views
0 replies
0 likes

PUP - The Dream is Over

What happened to this album's sound quality?It sounds terrible for some reason, not by aesthetic or anythingi listened to the same album multiple times months on end but the quality just suddenly dropped when i listened today. im on high streaming qu...

EDG123
Casual Listener
What happened to this album's sound quality? It sounds terrible for some reason, not by aesthetic or anything i listened to the same album multiple times months on end but the quality just suddenly...
2018-04-22 5:21:01 PM
2018-04-22 7:44:46 PM
EDG123
Casual Listener
506 Views
2 replies
0 likes

506 Views
2 replies
0 likes

With the new Spotify update for Windows, I can no longer see what my friends are listening to.

Instead of Spotify showing what my friends are listening to on the sidebar, it instead says to connect to Facebook to see what my friends are listening to. Does this mean I can no longer see what my friends publicly choose to listen to unless I conne...

mpratyush12
Newbie
Instead of Spotify showing what my friends are listening to on the sidebar, it instead says to connect to Facebook to see what my friends are listening to. Does this mean I can no longer see what my ...
2018-04-22 7:31:13 PM
2018-04-22 7:35:07 PM
arne_hrl
Casual Listener
586 Views
1 replies
2 likes

586 Views
1 replies
2 likes

Solved!! Spotify uses wrong name for Account

So for some reason Spotify decided to give me a random name called "21q52moamnwwktxw37cm3fbbi" for some reason.

ZainH
Newbie
So for some reason Spotify decided to give me a random name called "21q52moamnwwktxw37cm3fbbi" for some reason.
2018-04-22 4:54:11 PM
2018-04-22 5:46:44 PM
Maxim
Spotify Star
527 Views
1 replies
0 likes

527 Views
1 replies
0 likes

Solved!! Spotify keeps stopping - streaming issues - i'm off!!

well i hate to say this but after more than three years as a premium spotify user i may be leaving. due to constant issues with streaming quality things have come to a head and i am trying alternatives. currently got a 15 day trial to try with a riva...

effzed
Casual Listener
well i hate to say this but after more than three years as a premium spotify user i may be leaving. due to constant issues with streaming quality things have come to a head and i am trying alte...
2012-05-15 10:03:20 PM
2018-04-22 4:17:10 PM
artful_dodger59
Roadie
54864 Views
90 replies
20 likes

54864 Views
90 replies
20 likes

track numbering collum is gone , how can i bring it back ?

the track numbering collum ( the #) that shows the number of track is gone from the playlists i have, tho it exists on other playlists i dont follow/ not made by me.how can i bring it back ? thx for the help

1amirlevi
Newbie
the track numbering collum ( the #) that shows the number of track is gone from the playlists i have, tho it exists on other playlists i dont follow/ not made by me. how can i bring it back ? ...
2018-04-22 1:38:41 PM
313 Views
0 replies
1 likes

313 Views
0 replies
1 likes

Spotify keeps running after I turn off computer

This is a bit concerning... I just purchased a new computer running windows 10. I was listening to spotify and turned off the computer. I did not put it to sleep, I turned it off. To my surprise Spotify kept playing music. Absolutely stunned that pro...

wazza18
Casual Listener
This is a bit concerning... I just purchased a new computer running windows 10. I was listening to spotify and turned off the computer. I did not put it to sleep, I turned it off.&n...
2018-04-20 12:47:54 PM
2018-04-22 1:20:21 PM
wazza18
Casual Listener
1754 Views
2 replies
0 likes

1754 Views
2 replies
0 likes

Spotify bug(discord)

Hi,I've installed spotify on Windows and when I'm listenning music it shows absolutely other music in Discord App ,when I've turned on spotify it disappears from Discord and when I've turned off spotify app it shows other music,Can You help me?You Ca...

NotGrendizer
Newbie
Hi,I've installed spotify on Windows and when I'm listenning music it shows absolutely other music in Discord App ,when I've turned on spotify it disappears from Discord and &nbsp...
2018-04-22 11:50:24 AM
1327 Views
0 replies
1 likes
bug
Discord
Spotify

1327 Views
0 replies
1 likes

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