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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81118 Views

40 replies

68 likes

  • 81118 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776220 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18115 Views

19 replies

5 likes

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  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2797 Views

0 replies

4 likes

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The shuffle function is broken for my playlist

As most of you might know, Post Malone just dropped a new album B&B. I love Stoney (his previous album) and B&B, so I decided to make a playlist with all the songs from B&B and Stoney so that I could listen to all of Post's stuff. Making the playlist...

Casual Listener

As most of you might know, Post Malone just dropped a new album B&B. I love Stoney (his previous album) and B&B, so I decided to make a playlist with all the songs from B&B and Stoney so ...

745 Views

0 replies

1 likes

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  • 0 replies
  • 1 likes

very poor sound quality on premium

Hello everyone, May I ask you for help? The sound on Spotify Premium is very bad at each start of a song whatever the list I play, on my laptop. The settings are turned to "high quality" on parameters, the network works well . Any idea to help me wit...

Casual Listener

Hello everyone,    May  I ask you for help? The sound on Spotify Premium is very bad at each start of a song whatever the list I play, on my laptop. The settings are turned to "high ...

Sebasty

Community Legend

7695 Views

5 replies

1 likes

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  • 5 replies
  • 1 likes

Freezing up before ads play

Using desktop on Windows 7 (yeah, I know- but it's a work computer) and everytime an ad tries to play an ad I get nothing. Here's a capture of the ad it displays. The music stops, the ad won't play and I have to shut the whole thing down and restart ...

Newbie

Using desktop on Windows 7 (yeah, I know- but it's a work computer) and everytime an ad tries to play an ad I get nothing. Here's a capture of the ad it displays. The music stops, the ad won't play...

Raven1111

Roadie

621 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Solved!! [windows 8 desktop] fast forward with mouse not working

Hi, Recently i noticed that i can't fast forward songs by clicking on the "playing bar". Also dragging the white dot doesn't do anything. How can i fix this? I know that i can shift + left/right arrow, but when i'm browsing songs, i want to fast forw...

Casual Listener

Hi,   Recently i noticed that i can't fast forward songs by clicking on the "playing bar". Also dragging the white dot doesn't do anything. How can i fix this?   I know that i can shift...

Killian88

Casual Listener

893 Views

1 replies

0 likes

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Spotify on Windows 10 - Problem with auto-start

I am experiencing an issue where Spotify on Windows 10 is launching even when auto-launch after logon is turned off, AND even when it is blocked by Windows 10 Task Manager! Have a look at screenshots attached to this post.PS: I am using latest versio...

Newbie

I am experiencing an issue where Spotify on Windows 10 is launching even when auto-launch after logon is turned off, AND even when it is blocked by Windows 10 Task Manager! Have a look at screenshots...

478 Views

0 replies

0 likes

Windows 10 Creators Update App
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Where is the Queue???

What I REALLY want to do is play one song. That's it. Choose a song and play it. Too much to ask? A bizarre request? Well, not to me.Someone advised right-clicking to "Add to Queue". Ok - then what? Where is this "Queue"?For a world-conquering outfit...

Music Fan

What I REALLY want to do is play one song. That's it. Choose a song and play it. Too much to ask? A bizarre request? Well, not to me. Someone advised right-clicking to "Add to Queue". Ok - then what...

Sebasty

Community Legend

2050 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

1.0.80.474.gef update and now see Error 4 (no internet) on corporate computer

After the update, Spotify is offline and can find no internet. Did the update switch ports? Any ideas on resolution? It's a Win 7 64 machine. Thank you

Newbie

After the update, Spotify is offline and can find no internet.  Did the update switch ports?  Any ideas on resolution?  It's a Win 7 64 machine.   Thank you

Matthewmes

Newbie

521 Views

1 replies

0 likes

error 4
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  • 0 likes

Local files from PC catalogue suddenly empty, all local tracks in playlists grayed out?

Used to work great, but today when I wanted to add a new track to a playlist, it's empty. Already tried deleting local cahce. Help!

Regular

Used to work great, but today when I wanted to add a new track to a playlist, it's empty. Already tried deleting local cahce.   Help!

mrX

Regular

442 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Spotify connect device (Sonos play 1)

Hi, I use two Sonos Play 1 speakers (set as a stereo pair and labelled 'Kitchen') to play spotify through (via the spotify app, not the sonos app) and have never had any problems connecting/disconnecting previously. Unfortunately, as of yesterday, Sp...

Casual Listener

Hi,   I use two Sonos Play 1 speakers (set as a stereo pair and labelled 'Kitchen') to play spotify through (via the spotify app, not the sonos app) and have never had any problems connecting/...

tds1993

Casual Listener

3572 Views

4 replies

0 likes

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Solved!! Crashing on startup

Spotify crashes as soon as I open it. I tried reinstalling it, and then it lets me login, but as soon as I'm logged in it crashes again. I tried using the windows 10 app, same result.One thing that I noticed is when I delete the cache or manually sto...

Regular

Spotify crashes as soon as I open it. I tried reinstalling it, and then it lets me login, but as soon as I'm logged in it crashes again. I tried using the windows 10 app, same result. One thing that...

sergeantbiggs

Regular

15463 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Album art is obscured by commercial banner

Today I noticed that some ad banners at the bottom obscure album art on the bottom left. See the attachment.

Regular

Today I noticed that some ad banners at the bottom obscure album art on the bottom left. See the attachment.

417 Views

0 replies

0 likes

  • 417 Views
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Scrobbling not working

After updating desktop PC to 1.0.80.474.gef6b503e version last.fm stopped saving scrobbled tracks.

Casual Listener

After updating desktop PC to 1.0.80.474.gef6b503e version last.fm stopped saving scrobbled tracks.

havryliuk

Regular

855 Views

4 replies

3 likes

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  • 4 replies
  • 3 likes

Volume turns off

I was listening to an album on Spotify, with volume at 100%. Midway through the album, the ads came, and I turned off the Spotify volume while they lasted. After the ads, I tried to turn on the volume again, but the volume button wasn't working: noth...

Casual Listener

I was listening to an album on Spotify, with volume at 100%. Midway through the album, the ads came, and I turned off the Spotify volume while they lasted. After the ads, I tried to turn on the volum...

XSCB

Casual Listener

1130 Views

2 replies

0 likes

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Cover Art

It's kind of bother me that the cover art doesn't show up. At first, I thought it's because my internet connection. Then I checked it, but it's working just fine. And I tested it to my local files, and the cover art is show up. Do I need to re-instal...

Newbie

It's kind of bother me that the cover art doesn't show up. At first, I thought it's because my internet connection. Then I checked it, but it's working just fine. And I tested it  to my local fi...

Soundofus

Community Legend

385 Views

1 replies

0 likes

  • 385 Views
  • 1 replies
  • 0 likes

Search function doesn't work

I've been having some issues with the Spotify search function recently on my PC. Most of the time it doesn't show anything, only my recent search results. When I restart Spotify, I don't have this problem for like the first 1-2 things I search for, b...

Newbie

I've been having some issues with the Spotify search function recently on my PC. Most of the time it doesn't show anything, only my recent search results. When I restart Spotify, I don't have this pr...

CMoresco

Newbie

1403 Views

2 replies

0 likes

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Songs are different in android and PC

Hello, I have this issue.I found at least 3 songs which are different in android and PC, while I switch between these two playback devices.In phone it sounds like original song, but in PC is some kind of remix Here is video https://photos.app.goo.gl/...

Regular

Hello, I have this issue. I found at least 3 songs which are different in android and PC, while I switch between these two playback devices. In phone it sounds like original song, but in PC is some...

KnedlaCZ

Regular

841 Views

3 replies

0 likes

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  • 3 replies
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Song Volume Fades to Nothing

The volume of my songs playing fades out until cannot be heard at all. This only happens at a low volume. So if I want to have songs playing in the background at a low volume I can't. It happens when Spotify volume is at about 20-30% Any help with th...

Casual Listener

The volume of my songs playing fades out until cannot be heard at all. This only happens at a low volume. So if I want to have songs playing in the background at a low volume I can't. It happens...

Agentbunz07

Casual Listener

739 Views

2 replies

0 likes

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  • 2 replies
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Favorited songs list is losing songs

Hi,I've been suspecting a while that my songs list has been losing songs because there were songs that I know I loved from the daily mix that I favorited in order to come back to them later, and I can't find most of them. Yesterday I was playing musi...

Casual Listener

Hi, I've been suspecting a while that my songs list has been losing songs because there were songs that I know I loved from the daily mix that I favorited in order to come back to them later, and ...

BCZ

Casual Listener

883 Views

2 replies

0 likes

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  • 2 replies
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Scrobbling doesn't work after update

I've just updated Spotify to version 1.0.80 and noticed that scrobbling to last.fm doesn't work anymore. I can see the song currently played but it disappears from my list of recent played titles afterwards.

Roadie

I've just updated Spotify to version 1.0.80 and noticed that scrobbling to last.fm doesn't work anymore. I can see the song currently played but it disappears from my list of recent played titles aft...

karma_police_19

Music Fan

1795 Views

10 replies

15 likes

  • 1795 Views
  • 10 replies
  • 15 likes