Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
11437 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Casual Listener
1262 Views
13 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Regular
3118 Views
38 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Warum werden mir meine Lieder, die ich auf dem PC gespeichert habe (alles mp3-Dateien), nicht angezeigt obwohl ich alle Standorte hinzugefügt und aktiviert habe?
Warum werden mir meine Lieder, die ich auf dem PC gespeichert habe (alles mp3-Dateien), nicht angezeigt obwohl ich alle Standorte hinzugefügt und aktiviert habe?
Roadie
13498 Views
5 replies
0 likes
Well, everything is pretty much in the title. Since yesterday, spotify pauses while playing. Sometimes it pauses 5 times in a row in 2 minutes, sometimes not a single time during 2 hours. Sometimes I have to manually resume play by pausing and resumi...
Well, everything is pretty much in the title. Since yesterday, spotify pauses while playing. Sometimes it pauses 5 times in a row in 2 minutes, sometimes not a single time during 2 hours. So...
Newbie
87424 Views
94 replies
8 likes
has this feature ever worked? not as long as i've been a premium subscriber as far as i can tell, and i've been a premium subscriber for a long time.... not only does it not work, it doesn't even come close to working, the volume levels in playlist t...
has this feature ever worked? not as long as i've been a premium subscriber as far as i can tell, and i've been a premium subscriber for a long time.... not only does it not work, it doesn't even com...
2630 Views
0 replies
10 likes
While using the mouse to avigate between the left file select bar, the main screen of the app, and the right screen social feed. When hovering over each respective collumn it feels natural to expect that if you start scrolling over each respective on...
While using the mouse to avigate between the left file select bar, the main screen of the app, and the right screen social feed. When hovering over each respective collumn it feels natural to expect ...
Casual Listener
6515 Views
3 replies
2 likes
When a playlist is playing, you can click the album image to set the focus to the current song playing.However, when the sorting in one of the columns is other than the default, the wrong song will get focus. Spotify 1.0.80.474.gef6b503e (Windows Sto...
When a playlist is playing, you can click the album image to set the focus to the current song playing. However, when the sorting in one of the columns is other than the default, the wrong song will...
737 Views
0 replies
1 likes
I want to uninstall Spotify once and for all. I already tried on the Control Panel > Programs and Features but it just won't work. I've searched for other solutions in forums but none would work. Can someone help me? I'm totally not satisfied with th...
I want to uninstall Spotify once and for all. I already tried on the Control Panel > Programs and Features but it just won't work. I've searched for other solutions in forums but none would work. ...
Casual Listener
115377 Views
39 replies
0 likes
hey, i'm using spotify windows 10. every last 3 second, the song get paused automatically. i must play it. please help me to fix it. thanks.
hey, i'm using spotify windows 10. every last 3 second, the song get paused automatically. i must play it. please help me to fix it. thanks.
701 Views
0 replies
0 likes
Ok so in my Local Files I have A LOT of songs. Because of those songs being in Local Files, I am unable to listen to them. I switched off the the various sources for Local Files as Spotify Support advised and the songs didn't disappear. I even delete...
Ok so in my Local Files I have A LOT of songs. Because of those songs being in Local Files, I am unable to listen to them. I switched off the the various sources for Local Files as Spotify Support ad...
Spotify Star
1533 Views
3 replies
0 likes
So I saw several people posting that if you type spotify:app:visualizer that an audio visualizer would show up but its not working is there a new way to access it now?
So I saw several people posting that if you type spotify:app:visualizer that an audio visualizer would show up but its not working is there a new way to access it now?
Not applicable
3728 Views
2 replies
5 likes
The sponsored messages doesnt load sometimes, i have to restart the software then. What can I do?
The sponsored messages doesnt load sometimes, i have to restart the software then. What can I do?
440 Views
0 replies
0 likes
There is an artist in my library I cannot remove.In the librery there are 0 (zero!) songs of this artist. I also unfollowed this artist. So it should not be there. But while as soon as I unfollow an artist whose songs are not in the library, it disap...
There is an artist in my library I cannot remove. In the librery there are 0 (zero!) songs of this artist. I also unfollowed this artist. So it should not be there. But while as soon as I u...
Newbie
648 Views
1 replies
2 likes
I was looking at my stations a few minutes ago and all of a sudden my entire list disappeared. I tried closing the app and going back into it but that didn't seem to do anything.
I was looking at my stations a few minutes ago and all of a sudden my entire list disappeared. I tried closing the app and going back into it but that didn't seem to do anything.
442 Views
0 replies
0 likes
Hi, Does anyone know if it's possible to stop Windows from muting third party apps, such as Spotify, when your screen goes to sleep? My XPS 13 can play spotify back without issue from the desktop app, and after 2 minutes on battery, my screen turns o...
Hi, Does anyone know if it's possible to stop Windows from muting third party apps, such as Spotify, when your screen goes to sleep? My XPS 13 can play spotify back without issue fr...
Spotify
68266 Views
10 replies
2 likes
I've recently upgraded by Surface 3 (non-Pro) from Windows 8.1 to Windows 10. Since the upgrade, when screen blanks as per the "Turn off the display" setting, Spotify stops playing. That is, it is not honouring the "Put the computer to sleep" setting...
I've recently upgraded by Surface 3 (non-Pro) from Windows 8.1 to Windows 10. Since the upgrade, when screen blanks as per the "Turn off the display" setting, Spotify stops playing. &nb...
Spotify
28509 Views
15 replies
27 likes
I'm using an acer one 10 notebook and have recently started experiencing a problem with the songs stuttering/skipping - like a cd with a scratch on it. Once it starts, it does it for every song. I can't listen to anything now. I've cleaned up the mem...
I'm using an acer one 10 notebook and have recently started experiencing a problem with the songs stuttering/skipping - like a cd with a scratch on it. Once it starts, it does it for ever...
Casual Listener
1639 Views
6 replies
0 likes
I have a laptop winth Windows 10 x64 installed, and I use many devices for playing music (laptop's speakers, headpohones, bluetooth headphones, audio output on HDMI port, audio output on docking station). When I start playing music, it's fine, but wh...
I have a laptop winth Windows 10 x64 installed, and I use many devices for playing music (laptop's speakers, headpohones, bluetooth headphones, audio output on HDMI port, audio output on docking stat...
Music Fan
9229 Views
7 replies
35 likes
Over the past week, every time I play something, after the first song it always returns to play an album I added to the queue a week or so ago. I clear it every time this happens but everytime I restart my computer and Spotify and put on an album, th...
Over the past week, every time I play something, after the first song it always returns to play an album I added to the queue a week or so ago. I clear it every time this happens but everytime I rest...
913 Views
0 replies
14 likes
All of my Local Files do not allow me to go to the existing artist or album on Spotify. Recently I turned off Local Files for my Music Library to test something. When I turned it back on, nothing was matched up to the already existing song on Spotify...
All of my Local Files do not allow me to go to the existing artist or album on Spotify. Recently I turned off Local Files for my Music Library to test something. When I turned it back on, nothing was...
Regular
2091 Views
5 replies
1 likes
Hi! So I was wondering if Spotify would add the feature of being able to volume control using a second device, so I currently have an IPhone but would like to control the volume with my Windows Laptop! I'm hoping in the future you would add this feat...
Hi! So I was wondering if Spotify would add the feature of being able to volume control using a second device, so I currently have an IPhone but would like to control the volume with my Windows Lapto...
504 Views
0 replies
0 likes
For the last couple days, my Spotify desktop app hasn't been publishing my listening activity and the majority of my friends activity. It seems to only publish the listening history for a few of my friends when they use the app on their mobiles, but ...
For the last couple days, my Spotify desktop app hasn't been publishing my listening activity and the majority of my friends activity. It seems to only publish the listening history for a few of my f...
Newbie
6607 Views
19 replies
39 likes
