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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151967 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140514 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11343 Views

1 replies

6 likes

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Shuffling Problem with Spotify Windows

I've been having issues with shuffling. Example let's say my first song on my shuffle playlist is Bee Gees Stayin Alive then the second song is Elton John Your song. I figure cool its shuffling then seconds later The Bee Gees song stayin alive plays ...

Newbie

I've been having issues with shuffling. Example let's say my first song on my shuffle playlist is Bee Gees Stayin Alive then the second song is Elton John Your song. I figure cool its shuffling then ...

Soundofus

Community Legend

488 Views

1 replies

0 likes

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Superuser Contribution Spotify keeps defaulting to one song

Every time I boot up my computer and Spotify loads up, it loads into the same song paused at the same spot, regardless of what I listened to last on my computer or phone/other devices. I uninstalled and reinstalled Spotify, which fixed the problem fo...

Regular

Every time I boot up my computer and Spotify loads up, it loads into the same song paused at the same spot, regardless of what I listened to last on my computer or phone/other devices. I uninstalled ...

Alfredo

Roadie

5177 Views

5 replies

3 likes

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cant move tracks in a playlist

Im working from a PC Windows as well as android and cant seem to move tracks inside a playlist that I created. This is super frustrating. I need to be able to arrange them according to exercises for my group classes. There has to be a way to do this....

Casual Listener

Im working from a PC Windows as well as android and cant seem to move tracks inside a playlist that I created. This is super frustrating. I need to be able to arrange them according to exercises for ...

fitandhappy

Casual Listener

572 Views

1 replies

0 likes

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When I open an album on Spotify and try to play songs from within the album it does not play?

I am using Windows 10. Individual songs within the album will not play no matter how many times I click on the track. The only way I can play the song is if i search for it in spotify search or I play the whole album at once by clicking on the large ...

Casual Listener

I am using Windows 10.    Individual songs within the album will not play no matter how many times I click on the track. The only way I can play the song is if i search for it in spotify ...

Raamik

Casual Listener

676 Views

4 replies

5 likes

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Superuser Contribution Can't log in on desktop

So my Spotify was playing up so I logged out and when I went to log in it won't let me. I put in my username and password and the screen just kinda freezes as if it's loading, but I've left it for an hour and it still won't log in. I can't find anyon...

Newbie

So my Spotify was playing up so I logged out and when I went to log in it won't let me. I put in my username and password and the screen just kinda freezes as if it's loading, but I've left it for an...

user-removed

Not applicable

532 Views

2 replies

0 likes

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Superuser Contribution Cannot UNINSTALL Spotify. HELP!

Hey All, I'm losing my mind trying to get spotify off of my computer. I've tried many of the suggestions for Windows to no avail. I've tried: -Going to programs and clicking uninstall...after clicking uninstall, nothing happens -Checked under Library...

Newbie

Hey All,   I'm losing my mind trying to get spotify off of my computer. I've tried many of the suggestions for Windows to no avail. I've tried:   -Going to programs and clicking uninsta...

Alfredo

Roadie

751 Views

1 replies

0 likes

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Superuser Contribution No internet connection available - intermittent - Windows 10

I have Spotify on my desktop with Windows 10. It had been working fine until I installed some updates for my motherboard/BIOS. Now most of the time it says "No internet connection available". Internet works great on the computer besides on Spotify. I...

Casual Listener

I have Spotify on my desktop with Windows 10. It had been working fine until I installed some updates for my motherboard/BIOS.   Now most of the time it says "No internet connection available"...

Alfredo

Roadie

2153 Views

3 replies

0 likes

intermittent
No Internet
Windows 10
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Spotify Shuffle - I'm sick of it.

I've had it up to here with the shuffle function. I've been hearing the same ~20 songs over and over again over the past 2 weeks out of a playlist of 350. This is not random. I've always kind of heard the same songs but it flew over my head. Now the ...

Regular

I've had it up to here with the shuffle function. I've been hearing the same ~20 songs over and over again over the past 2 weeks out of a playlist of 350. This is not random. I've always kind of...

murloc26

Regular

1123 Views

1 replies

6 likes

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W10 + Spotify APP

So I have a Ducky shine 5 with pause, mute, volume- and volume+ buttons in the top right of the keyboard. when I press the volume buttons, W10 registers that the song volume should be muted, lowering or rising but spotify does not change. my pause bu...

Regular

So I have a Ducky shine 5 with pause, mute, volume- and volume+ buttons in the top right of the keyboard. when I press the volume buttons, W10 registers that the song volume should be muted, lowering...

h-70k_fylesst

Casual Listener

1216 Views

5 replies

0 likes

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Import Playlist?

Hi,I've just noticed that the Import Playlist feature has apparently disappeared. Why????? I'm used to create playlist under iTunes and import them into Spotify, thus this is really annoying.Hope this is just a temporary glitch and will be fixed SOON...

Newbie

Hi, I've just noticed that the Import Playlist feature has apparently disappeared. Why?????   I'm used to create playlist under iTunes and import them into Spotify, thus this is really annoyi...

user-removed

Not applicable

1035 Views

2 replies

0 likes

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Superuser Contribution Playlist keeps playing the first song after every song I listen to

I have to manually select the next song in the playlist, because the first song keeps automatically playing.

Newbie

I have to manually select the next song in the playlist, because the first song keeps automatically playing. 

Alfredo

Roadie

2063 Views

1 replies

1 likes

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Spotify automatically switches songs

Spotify autimatically switches songs and I can not stop it. It feels like something was pressing the "next" button all the time.

Newbie

Spotify autimatically switches songs and I can not stop it. It feels like something was pressing the "next" button all the time. 

MartinStoichkov

Community Legend

3152 Views

2 replies

0 likes

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Spotify doesn't skip song when it says We're not able to play this video in your current location

I'm using Spotify desktop in Windows 10. Some videos won't play and give error "We're not able to play this video in your current location". I don't mind that but Spotify does nothing after showing this error. Should it not advance to next song inste...

Newbie

I'm using Spotify desktop in Windows 10.  Some videos won't play and give error "We're not able to play this video in your current location".  I don't mind that but Spotify does nothing aft...

453 Views

0 replies

1 likes

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Can't connect to the spotify servers

Hello there, My problem is, that i can't connect to the spotify servers. This problem same to desktop application, to android app (same network via wifi) and to spotify web player (tried with 3 browsers). At this moment i live in the university dormi...

Newbie

Hello there,   My problem is, that i can't connect to the spotify servers. This problem same to desktop application, to android app (same network via wifi) and to spotify web player (tried wit...

Sebasty

Community Legend

2214 Views

1 replies

0 likes

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Desktop client doesn't restore last played playlist / track

Steps to reproduce: 1. Configure app to start with OS minimized2. Restart PC, let app start3. Listen / change to another song / playlist4. Shutdown PC5. Turn PC on again6. Open Spotify Expected result:Spotify sould be stopped on last played track / p...

Newbie

Steps to reproduce:   1. Configure app to start with OS minimized 2. Restart PC, let app start 3. Listen / change to another song / playlist 4. Shutdown PC 5. Turn PC on again 6. Open Spo...

482 Views

0 replies

2 likes

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Cant listen an album from Windows App

Hi Guys,I can play all songs but except one album. Even that album doesn't have any geo restrictions to my locationhttps://open.spotify.com/album/4K6qf6ZXnMl9k0ERdp1Inn?si=ff-SY-_SS4eLwvuLIe17CQ here is the album and I am using the latest Windows Sto...

Newbie

Hi Guys, I can play all songs but except one album. Even that album doesn't have any geo restrictions to my location https://open.spotify.com/album/4K6qf6ZXnMl9k0ERdp1Inn?si=ff-SY-_SS4eLw...

aaron_a_c

Casual Listener

491 Views

1 replies

1 likes

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Artist remains in my library despite removing songs and unfollowing

There is an artist in my library I cannot remove.In the librery there are 0 (zero!) songs of this artist. I also unfollowed this artist. So it should not be there. But while as soon as I unfollow an artist whose songs are not in the library, it disap...

Newbie

There is an artist in my library I cannot remove. In the librery there are 0 (zero!) songs of this artist. I also unfollowed this artist. So it should not be there.   But while as soon as I u...

Changes8

Newbie

505 Views

1 replies

2 likes

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How to get in "Albums" only the subscribed albums

Hello, I need an advice.Sometimes, I put some songs into my Library.Then, the album from this song is added automatically into the "Album" section of my library. But I do not want to see an album in this section if I didn't subscribed specifically to...

Newbie

Hello,   I need an advice. Sometimes, I put some songs into my Library. Then, the album from this song is added automatically into the "Album" section of my library. But I do not want t...

375 Views

0 replies

0 likes

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Solved!! Dimmu Borgir In Sorte Diaboli Missing from Album List

Hi guys, as the title suggested, In Sorte Diaboli is missing from my Spotify, is this some sort of location or licensing issue? Every other album is available.

Regular

Hi guys,    as the title suggested, In Sorte Diaboli is missing from my Spotify, is this some sort of location or licensing issue? Every other album is available.

Prawnapple

Regular

2246 Views

5 replies

0 likes

available
Music
not
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Unable To Play Songs From Album Page

Hello, I have Spotify installed from the Windows store, version 1.0.77.338.g758ebd78 installed on Windows 10, version 1709. I found today that I am unable to play any songs from an Album's page, and this goes for both the play button for the entire a...

Newbie

Hello, I have Spotify installed from the Windows store, version 1.0.77.338.g758ebd78 installed on Windows 10, version 1709.   I found today that I am unable to play any songs from an Albu...

Makhnovist

Casual Listener

843 Views

6 replies

4 likes

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  • 4 likes