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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

149337 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

135861 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11235 Views

1 replies

6 likes

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Windows Desktop App Blank Screen

Well here I am back making a new post for the same issue yes that's right Windows Desktop App Blank Screen just installed the latest version and I get the same issue as I reported September 2017 yes that's right 8 months ago, so I'm sorry Spotify bac...

Gig Goer

Well here I am back making a new post for the same issue yes that's right Windows Desktop App Blank Screen just installed the latest version and I get the same issue as I reported September 2017 yes ...

Chrissykes78

Gig Goer

823 Views

3 replies

0 likes

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Desktop Spotify app cannot locate other device within my wifi networks

I have a Google Home and Chromecast connected to my wifi network. However, when those devices are online, I often cannot find them on my device list through Spotify. Is there a fix?

Casual Listener

I have a Google Home and Chromecast connected to my wifi network. However, when those devices are online, I often cannot find them on my device list through Spotify. Is there a fix? 

359 Views

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Problems with playlist on windows spotify and web spotify

HiI have a problem with my account. I created a favourite playlist with some music. When I listen to the music from spotify app from my android phone, everything is ok. But when I listen from windows spotify or web spotify on my laptop there are some...

Casual Listener

Hi I have a problem with my account. I created a favourite playlist with some music. When I listen to the music from spotify app from my android phone, everything is ok. But when I listen from windo...

goznerg

Casual Listener

543 Views

2 replies

0 likes

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can not sign in to the application

I moved from Canada to the US, I changed the country in the profile settings, everything was as it should be, but when I log into the application, I still get an error that I'm not in my country and I have to change it in the settings (and I already ...

Visitor

I moved from Canada to the US, I changed the country in the profile settings, everything was as it should be, but when I log into the application, I still get an error that I'm not in my country and ...

Nico

Community Legend

469 Views

3 replies

0 likes

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Favorites Playlist

I know that i have more than just 50 songs liked, but my Favorites playlist says I only have 50 songs. Am I only allowed to like 50 songs at once or what is going on?

Newbie

I know that i have more than just 50 songs liked, but my Favorites playlist says I only have 50 songs. Am I only allowed to like 50 songs at once or what is going on?

2929 Views

0 replies

7 likes

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Solved!! Can't play album or playlist if already listening to music

Recently i've encountered this strange bug, that won't let me listen to an album or playlist if something was already playing. Even if it was paused. I found 2 workarrounds (1: playing the album from the artist page (doesn't work for playlists); 2: a...

Casual Listener

Recently i've encountered this strange bug, that won't let me listen to an album or playlist if something was already playing. Even if it was paused. I found 2 workarrounds (1: playing the album from...

toledompm

Casual Listener

1638 Views

5 replies

2 likes

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Solved!! Most of my songs disappeared

Hi guys,I'm currently trying to find out why most of my songs are missing on Spotify Dektop... I can see 62 out of +1500 songs on desktop whereas they all display on my android app... Can you guys help me out ? Thanks in advance.

Regular

Hi guys, I'm currently trying to find out why most of my songs are missing on Spotify Dektop... I can see 62 out of +1500 songs on desktop whereas they all display on my android app... Can you guys ...

murloc26

Regular

2756 Views

10 replies

0 likes

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Superuser Contribution Spotify not continuing last playing song after shutdown

So.If I open Spotify after turning my computer off and turning it back on, it will ALWAYS not have a song already saved in the playing area even if when I turned my computer off the first time, I had a song playing. Basically, if I opened Spotify and...

Regular

So. If I open Spotify after turning my computer off and turning it back on, it will ALWAYS not have a song already saved in the playing area even if when I turned my computer off the first time, I h...

user-removed

Not applicable

3995 Views

7 replies

14 likes

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Shuffling Problem with Spotify Windows

I've been having issues with shuffling. Example let's say my first song on my shuffle playlist is Bee Gees Stayin Alive then the second song is Elton John Your song. I figure cool its shuffling then seconds later The Bee Gees song stayin alive plays ...

Newbie

I've been having issues with shuffling. Example let's say my first song on my shuffle playlist is Bee Gees Stayin Alive then the second song is Elton John Your song. I figure cool its shuffling then ...

Soundofus

Community Legend

477 Views

1 replies

0 likes

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Superuser Contribution Spotify keeps defaulting to one song

Every time I boot up my computer and Spotify loads up, it loads into the same song paused at the same spot, regardless of what I listened to last on my computer or phone/other devices. I uninstalled and reinstalled Spotify, which fixed the problem fo...

Regular

Every time I boot up my computer and Spotify loads up, it loads into the same song paused at the same spot, regardless of what I listened to last on my computer or phone/other devices. I uninstalled ...

Alfredo

Roadie

5155 Views

5 replies

3 likes

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cant move tracks in a playlist

Im working from a PC Windows as well as android and cant seem to move tracks inside a playlist that I created. This is super frustrating. I need to be able to arrange them according to exercises for my group classes. There has to be a way to do this....

Casual Listener

Im working from a PC Windows as well as android and cant seem to move tracks inside a playlist that I created. This is super frustrating. I need to be able to arrange them according to exercises for ...

fitandhappy

Casual Listener

567 Views

1 replies

0 likes

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When I open an album on Spotify and try to play songs from within the album it does not play?

I am using Windows 10. Individual songs within the album will not play no matter how many times I click on the track. The only way I can play the song is if i search for it in spotify search or I play the whole album at once by clicking on the large ...

Casual Listener

I am using Windows 10.    Individual songs within the album will not play no matter how many times I click on the track. The only way I can play the song is if i search for it in spotify ...

Raamik

Casual Listener

666 Views

4 replies

5 likes

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Superuser Contribution Can't log in on desktop

So my Spotify was playing up so I logged out and when I went to log in it won't let me. I put in my username and password and the screen just kinda freezes as if it's loading, but I've left it for an hour and it still won't log in. I can't find anyon...

Newbie

So my Spotify was playing up so I logged out and when I went to log in it won't let me. I put in my username and password and the screen just kinda freezes as if it's loading, but I've left it for an...

user-removed

Not applicable

528 Views

2 replies

0 likes

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Superuser Contribution Cannot UNINSTALL Spotify. HELP!

Hey All, I'm losing my mind trying to get spotify off of my computer. I've tried many of the suggestions for Windows to no avail. I've tried: -Going to programs and clicking uninstall...after clicking uninstall, nothing happens -Checked under Library...

Newbie

Hey All,   I'm losing my mind trying to get spotify off of my computer. I've tried many of the suggestions for Windows to no avail. I've tried:   -Going to programs and clicking uninsta...

Alfredo

Roadie

742 Views

1 replies

0 likes

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Superuser Contribution No internet connection available - intermittent - Windows 10

I have Spotify on my desktop with Windows 10. It had been working fine until I installed some updates for my motherboard/BIOS. Now most of the time it says "No internet connection available". Internet works great on the computer besides on Spotify. I...

Casual Listener

I have Spotify on my desktop with Windows 10. It had been working fine until I installed some updates for my motherboard/BIOS.   Now most of the time it says "No internet connection available"...

Alfredo

Roadie

2147 Views

3 replies

0 likes

intermittent
No Internet
Windows 10
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Spotify Shuffle - I'm sick of it.

I've had it up to here with the shuffle function. I've been hearing the same ~20 songs over and over again over the past 2 weeks out of a playlist of 350. This is not random. I've always kind of heard the same songs but it flew over my head. Now the ...

Regular

I've had it up to here with the shuffle function. I've been hearing the same ~20 songs over and over again over the past 2 weeks out of a playlist of 350. This is not random. I've always kind of...

murloc26

Regular

1119 Views

1 replies

6 likes

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  • 6 likes

W10 + Spotify APP

So I have a Ducky shine 5 with pause, mute, volume- and volume+ buttons in the top right of the keyboard. when I press the volume buttons, W10 registers that the song volume should be muted, lowering or rising but spotify does not change. my pause bu...

Regular

So I have a Ducky shine 5 with pause, mute, volume- and volume+ buttons in the top right of the keyboard. when I press the volume buttons, W10 registers that the song volume should be muted, lowering...

h-70k_fylesst

Casual Listener

1204 Views

5 replies

0 likes

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Import Playlist?

Hi,I've just noticed that the Import Playlist feature has apparently disappeared. Why????? I'm used to create playlist under iTunes and import them into Spotify, thus this is really annoying.Hope this is just a temporary glitch and will be fixed SOON...

Newbie

Hi, I've just noticed that the Import Playlist feature has apparently disappeared. Why?????   I'm used to create playlist under iTunes and import them into Spotify, thus this is really annoyi...

user-removed

Not applicable

1017 Views

2 replies

0 likes

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Superuser Contribution Playlist keeps playing the first song after every song I listen to

I have to manually select the next song in the playlist, because the first song keeps automatically playing.

Newbie

I have to manually select the next song in the playlist, because the first song keeps automatically playing. 

Alfredo

Roadie

2058 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Spotify automatically switches songs

Spotify autimatically switches songs and I can not stop it. It feels like something was pressing the "next" button all the time.

Newbie

Spotify autimatically switches songs and I can not stop it. It feels like something was pressing the "next" button all the time. 

MartinStoichkov

Community Legend

3093 Views

2 replies

0 likes

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