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Desktop (Windows)

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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11436 Views

105 replies

47 likes

  • 11436 Views
  • 105 replies
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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

betterhalf

Casual Listener

1260 Views

13 replies

2 likes

Possible Bug
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  • 13 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3118 Views

38 replies

2 likes

  • 3118 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8898 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

Video playing upside down in Windows Spotify Client (1.0.80.474.gef6b503e)

Bug Details: Windows Spotify Client (1.0.80.474.gef6b503e)Windows 10 Operating SystemUser Account: barezinaIncident Date: (approx) 2018-05-12 00:25:00 UTC.Description: User played the song 'No Tears to Cry - Ariana Grande', and the video played in th...

Newbie

Bug Details:   Windows Spotify Client (1.0.80.474.gef6b503e) Windows 10 Operating System User Account: barezina Incident Date: (approx) 2018-05-12 00:25:00 UTC. Description: User played t...

user-removed

Not applicable

724 Views

1 replies

1 likes

  • 724 Views
  • 1 replies
  • 1 likes

A Windows Store installation of Spotify was found in your system.

I'm trying to install spotify desktop version (not windows store app) and cannot do it.I get this error. "A Windows Store installation of Spotify was found in your system. Please uninstall that version first, or update through the Windows Store" I ha...

Music Fan

I'm trying to install spotify desktop version (not windows store app) and cannot do it. I get this error.     "A Windows Store installation of Spotify was found in your system.  Pl...

MasicoreLord

Casual Listener

30991 Views

4 replies

6 likes

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  • 4 replies
  • 6 likes

Superuser Contribution How to Clear Queue?

I am currently not able to clear my que. What can I do to fix this?

Casual Listener

I am currently not able to clear my que. What can I do to fix this?

5Flux

Casual Listener

1193 Views

2 replies

0 likes

  • 1193 Views
  • 2 replies
  • 0 likes

Ads freeze on PC application Windows 10

For a couple days now I've been experiencing an issue where nearly every time an ad plays, the application freezes and won't continue the ad or the music on its own. Pushing pause, then play, causes it to play the ad and continue the music.

Casual Listener

For a couple days now I've been experiencing an issue where nearly every time an ad plays, the application freezes and won't continue the ad or the music on its own. Pushing pause, then play, causes ...

Luke

Community Legend

1221 Views

1 replies

0 likes

Free
  • 1221 Views
  • 1 replies
  • 0 likes

Can't see my friends activity or they can't see mine

So, for 7 days, I was not able to see my friends' activity. They can't see mine either. I'm not in offline mode or in a private sesion... Any answer? Thanks a lot!

Newbie

So, for 7 days, I was not able to see my friends' activity. They can't see mine either. I'm not in offline mode or in a private sesion... Any answer? Thanks a lot!

user-removed

Not applicable

2205 Views

7 replies

5 likes

  • 2205 Views
  • 7 replies
  • 5 likes

Radio doesn't work

I'm getting "Error" Failed to Load when i hit the Radio button. Anybody else getting this or know the cause? Same problem on my Iphone...

Casual Listener

I'm getting "Error" Failed to Load when i hit the Radio button.  Anybody else getting this or know the cause?  Same problem on my Iphone...

user-removed

Not applicable

1641 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

The Mars Volta Viscera Eyes Wrong Version

Unsure if this is a good place to post this, but I've noticed an issue recently with the album (Amputechture) version of the song Viscera Eyes, specifically that it's the single version of the song and not the album version. This problem seems relati...

Casual Listener

Unsure if this is a good place to post this, but I've noticed an issue recently with the album (Amputechture) version of the song Viscera Eyes, specifically that it's the single version of the song a...

Andromeda151

Casual Listener

539 Views

2 replies

0 likes

  • 539 Views
  • 2 replies
  • 0 likes

Problema Feed Amici

Ciao a tutti!Sono circa 7 giorni che il feed amici non si aggiorna, compaiono soltanto due amici (nonostante il fatto che ne abbia più di 50) e i loro ascolti si sono fermati a 7 giorni fa (nonostante il fatto che ascoltano musica abitualmente).Il mi...

Newbie

Ciao a tutti!Sono circa 7 giorni che il feed amici non si aggiorna, compaiono soltanto due amici (nonostante il fatto che ne abbia più di 50) e i loro ascolti si sono fermati a 7 giorni fa (nonostant...

simona_

Casual Listener

7483 Views

1 replies

6 likes

  • 7483 Views
  • 1 replies
  • 6 likes

Spotify Hi-Fi

Hi All, I came accross below article today and I'm wondering what do I need to do to become a tester? If there's a possibilty of adding me to the list of testers or some kind of waiting list then Spotify please do! Can't wait for you guys to finally ...

Casual Listener

Hi All,   I came accross below article today and I'm wondering what do I need to do to become a tester? If there's a possibilty of adding me to the list of testers or some kind of waiting list...

787 Views

0 replies

0 likes

  • 787 Views
  • 0 replies
  • 0 likes

Solved!! Adding Songs That are not on Spotify

So I have a large amount of songs on my computer at home but I am on my phone, at work, or with someone else and want them to play some music but some songs are not there for anyone except me. Is there a work around for this? 1. Can I recommend addin...

Newbie

So I have a large amount of songs on my computer at home but I am on my phone, at work, or with someone else and want them to play some music but some songs are not there for anyone except me. Is the...

JackBeau

Composer

67310 Views

1 replies

1 likes

  • 67310 Views
  • 1 replies
  • 1 likes

Struggling to Scrobble/last.fm from spotify

Hello, I noticed my scrobbler for last.fm wasn't recording my tracks a few days ago and I was wondering if anyone else is having this issue too? I checked a few other threads that suggested trying to put spotify in private mode, offline mode, signing...

Casual Listener

Hello, I noticed my scrobbler for last.fm wasn't recording my tracks a few days ago and I was wondering if anyone else is having this issue too?   I checked a few other threads that suggested ...

Oliveeeeeeeeer

Casual Listener

5434 Views

2 replies

2 likes

  • 5434 Views
  • 2 replies
  • 2 likes

Web Player don't work

Hi everyone, when I load the web page of Spotify web player, it become black/grey and every button disappears... as if it had not loaded the page...Someone else with the same problem? What happen? Thx all for the support.

Newbie

Hi everyone, when I load the web page of Spotify web player, it become black/grey and every button disappears... as if it had not loaded the page... Someone else with the same problem? What happen? ...

jylipaa

Music Fan

584 Views

1 replies

1 likes

  • 584 Views
  • 1 replies
  • 1 likes

Sorting algorithm fault an inconsistent between desktop and android

It seem not possible to open an issue any longer so I post here instead. I would like to bump the following issue that is closed for some reason.https://community.spotify.com/t5/Ongoing-Issues/Sorting-algorithm-faulty-on-desktop/idc-p/4366157#M67093 ...

Roadie

It seem not possible to open an issue any longer so I post here instead. I would like to bump the following issue that is closed for some reason. https://community.spotify.com/t5/Ongoing-Issues/Sort...

bosi

Roadie

889 Views

2 replies

0 likes

sorting
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  • 2 replies
  • 0 likes

Editing playlist details does not grab the whole keyboard any longer

As of 1.0.77.338.g758ebd78 something the function for editing playlist details "Edit Details" has changed. While editing, if I press for example Shift-Left arrow to select text or Control-Left arrow to jump one word, spotify will instead skip to the ...

Roadie

As of 1.0.77.338.g758ebd78 something the function for editing playlist details "Edit Details" has changed. While editing, if I press for example Shift-Left arrow to select text or Control-Left a...

bosi

Roadie

743 Views

3 replies

0 likes

  • 743 Views
  • 3 replies
  • 0 likes

Spotify is STILL opening at startup no matter what you do, FIX IT

Why is this so hard to fix? Or are you just trying to get rid of all of your customers? It's been ongoing issue for YEARS. Get your priorities together ffs. No matter what you do, no matter what settings you change, spotify will always start when win...

Casual Listener

Why is this so hard to fix? Or are you just trying to get rid of all of your customers? It's been ongoing issue for YEARS. Get your priorities together ffs. No matter what you do, no matter what sett...

514 Views

0 replies

1 likes

  • 514 Views
  • 0 replies
  • 1 likes

equalizer

i need a sound equalizer on the desktop version... only that

Newbie

i need a sound equalizer on the desktop version... only that

457 Views

0 replies

0 likes

  • 457 Views
  • 0 replies
  • 0 likes

Local Files

how do get my local files on my computer that are already in playlists to play on my phone

Casual Listener

how do get my local files on my computer that are already in playlists to play on my phone

bhobs

Casual Listener

533 Views

2 replies

0 likes

  • 533 Views
  • 2 replies
  • 0 likes

Web Player plays one song at a time and stops

I can't even just click over and press play either...it doesn't work. I have to refresh the page and then press play. Every song, what the heck?

Newbie

I can't even just click over and press play either...it doesn't work.  I have to refresh the page and then press play.  Every song, what the heck?

r3d4cted

Casual Listener

602 Views

1 replies

0 likes

  • 602 Views
  • 1 replies
  • 0 likes

Dailly Mix on Desktop not available offline

I have the issue that Your Daily Mix Not Available Offline but my connection is still online. I can listen music but cant run Daily Mix. I search on Internet and its say that i need to open port but how can i do in win 7? Can you help? Thank you.

Newbie

I have the issue that Your Daily Mix Not Available Offline but my connection is still online. I can listen music but cant run Daily Mix. I search on Internet and its say that i need to open port but ...

Jay100

Newbie

1747 Views

3 replies

0 likes

  • 1747 Views
  • 3 replies
  • 0 likes