Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • songcat1
  • Casual Listener
  • 104121 Views
  • 82 replies
  • 27 likes
  • 104121 Views
  • 82 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 107883 Views
  • 291 replies
  • 22 likes
  • 107883 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 8068 Views
  • 1 replies
  • 6 likes
  • 8068 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 148867 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 148867 Views
  • 0 replies
  • 26 likes

Solved!! I can't install

Hello(i'm french ; not sure to have a good english...) I had Spotify and it work perfectly. Three days ago, I probably uninstall a program. After that, Spotify said "can't find connexion" I read I have to uninstall and reinstall Spotify. I uninstall ...

  • Casual Listener
  • Hello (i'm french ; not sure to have a good english...)   I had Spotify and it work perfectly.   Three days ago, I probably uninstall a program. After that, Spotify said "can't find co...
  • ericbeau
  • Casual Listener
  • 1435 Views
  • 4 replies
  • 0 likes
  • 1435 Views
  • 4 replies
  • 0 likes

Spotify Desktop install instead of the Windows Store Version

Does anyone know how to install the Spotify Desktop version instead of the Windows Store Version? I have uninstalled the Windows Store App and deleted all folder from %appdata%, however any subsequent install ALWAYS installs the Windows Store App. I ...

  • Newbie
  • Does anyone know how to install the Spotify Desktop version instead of the Windows Store Version?  I have uninstalled the Windows Store App and deleted all folder from %appdata%, however an...
  • DerMoriz
  • Roadie
  • 1120 Views
  • 1 replies
  • 0 likes
  • 1120 Views
  • 1 replies
  • 0 likes

No download and repeat button

I'm currently using spotify on windows 10 and i've already upgraded to premium but why i don't see any download button on every playlist? I also see no repeat button for the song I like in a playlist? Instead, there are the like and dislike buttons.C...

  • Visitor
  • I'm currently using spotify on windows 10 and i've already upgraded to premium but why  i don't see any download button on every playlist?  I also see no repeat button for the song I like ...
  • user-removed
  • Not applicable
  • 1790 Views
  • 4 replies
  • 0 likes
  • 1790 Views
  • 4 replies
  • 0 likes

Spotify won't start or uninstall

Hello, all. I'm having an issue with Spotify where whenever I launch the program, it will boot Spotify WebHelper, which is promptly followed by WerFault.exe and then nothing ever comes (no splash screen or program proper).I did uninstall and reinstal...

  • Casual Listener
  • Hello, all. I'm having an issue with Spotify where whenever I launch the program, it will boot Spotify WebHelper, which is promptly followed by WerFault.exe and then nothing ever comes (no splash scr...
  • tomslikker
  • Music Fan
  • 960 Views
  • 3 replies
  • 0 likes
  • 960 Views
  • 3 replies
  • 0 likes

Spotify is always 3:02 into September when it starts up

I have spotify on my android, home PC and work PC.It doesn't seem to matter what I've ben listening to on my android or home PC or previously on my work PC. When I start up my work PC spotify automatically starts up and it's always 3:02 into Septembe...

  • Casual Listener
  • I have spotify on my android, home PC and work PC. It doesn't seem to matter what I've ben listening to on my android or home PC or previously on my work PC.   When I start up my work PC spot...
  • 282 Views
  • 0 replies
  • 0 likes
  • 282 Views
  • 0 replies
  • 0 likes

Please take my short survey for my Phd study. Free Karma to all that complete it.

Hi,https://www.isurvey.soton.ac.uk/27877I am doing a phd study into the changing habits of music listening, but really need to hear the thoughts of other Spotify users. Please spend 5 minutes folowing the link above.Many thanks

  • Casual Listener
  • Hi, https://www.isurvey.soton.ac.uk/27877 I am doing a phd study into the changing habits of music listening, but really need to hear the thoughts of other Spotify users. Please spend 5 minutes fol...
  • 381 Views
  • 0 replies
  • 0 likes
  • 381 Views
  • 0 replies
  • 0 likes

Advertisement cuts song short

Hi, just to be clear im not talking about the advertisment playing before the song starts(The one where they are dancing to upgrade to premium), but there is an ad literally in the song im listening to at the very beginning. It takes up 15 to 30 seco...

  • Visitor
  • Hi, just to be clear im not talking about the advertisment playing before the song starts(The one where they are dancing to upgrade to premium), but there is an ad literally in the song im listening ...
  • 458 Views
  • 0 replies
  • 0 likes
  • 458 Views
  • 0 replies
  • 0 likes

shuffle play only plays 1 track then stops

Any playlist I select and shuffle play will only play 1 song then stop. The shuffle play icon is on, the scroll bar goes to the end of the song then repositions to the start of the same song. The Play, Skip forward and Skip Back controls do not work....

  • Newbie
  • Any playlist I select and shuffle play will only play 1 song then stop. The shuffle play icon is on, the scroll bar goes to the end of the song then repositions to the start of the same song. The Pla...
  • 451 Views
  • 0 replies
  • 0 likes
  • Shuffle not working
  • 451 Views
  • 0 replies
  • 0 likes

Can't search new songs

I can't seem to add any new songs. I was able to earlier today, but I can't add any new ones now. All I get is a response that says that no results were found. I tried looking up songs I already had, and the same response comes up. I have the student...

  • Casual Listener
  • I can't seem to add any new songs.  I was able to earlier today, but I can't add any new ones now.  All I get is a response that says that no results were found.  I tried looking up so...
  • yarynakor
  • Casual Listener
  • 862 Views
  • 11 replies
  • 4 likes
  • 862 Views
  • 11 replies
  • 4 likes

Release Notes/Changelog

How is there still no consolidated place for notes like these? I'm using Android and Windows. Seems like Spotify keeps changing things every week but I don't have any idea what changed except for seeing my UI shuffled around with no real changes of s...

  • Newbie
  • How is there still no consolidated place for notes like these? I'm using Android and Windows.  Seems like Spotify keeps changing things every week but I don't have any idea what changed except ...
  • annikkexe
  • Regular
  • 8125 Views
  • 3 replies
  • 113 likes
  • 8125 Views
  • 3 replies
  • 113 likes

More RAM usage the longer spotify is open/used

Hi, Spotify will start on 150-200mb ram and will climb with usage. 30min of listening to songs not using the program for anything else will get it to 300-350mb. After 2hrs im up to about 1.5gb ram. I´ve tried the website and windows store version, wi...

  • Casual Listener
  • Hi,   Spotify will start on 150-200mb ram and will climb with usage. 30min of listening to songs not using the program for anything else will get it to 300-350mb. After 2hrs im up to about 1.5...
  • 1087 Views
  • 0 replies
  • 4 likes
  • 1087 Views
  • 0 replies
  • 4 likes

Solved!! Spotify crashing, output devices problem..

So I badly need to be able to switch between output devices since I have speakers and headphones, and I don't wan't all my sound to go trough my speakers, only spotify. BUT. The problem was (or is) that Spotify does not have that feature implemented ...

  • Casual Listener
  • So I badly need to be able to switch between output devices since I have speakers and headphones, and I don't wan't all my sound to go trough my speakers, only spotify. BUT. The problem was (or is) t...
  • Br3akabl3
  • Casual Listener
  • 3491 Views
  • 1 replies
  • 1 likes
  • 3491 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify not reading my songs

I have songs that i bought on itunes and put on my computer and I have them in my local files area but some of the songs sink with the artist and some don't like i can click on the artist name and it will bring me to the artist spotify page and the a...

  • Casual Listener
  • I have songs that i bought on itunes and put on my computer and I have them in my local files area but some of the songs sink with the artist and some don't like i can click on the artist name a...
  • Chris
  • Spotify
  • 794 Views
  • 3 replies
  • 0 likes
  • 794 Views
  • 3 replies
  • 0 likes

Superuser Contribution Share My Activity Button on Spotify Social is always disabled

Hi, guys. I am experiencing a problem which is quite irritating. I can see what my friends are listening to but they cannot see what i am listening to. When i look into my spotify settings, i see that my "share my activity" button is always disabled,...

  • Casual Listener
  • Hi, guys. I am experiencing a problem which is quite irritating. I can see what my friends are listening to but they cannot see what i am listening to. When i look into my spotify settings, i see tha...
  • Melody
  • Spotify
  • 1237 Views
  • 3 replies
  • 0 likes
  • 1237 Views
  • 3 replies
  • 0 likes

Proxy doesn't work !

I'm using the latest versionI try to connect Spotify with the proxy, but it doesn't work!I tested socks5 and HTTP proxymy socks5 proxy running fine on telegram desktop and mobilebut after testing about 4 proxy and too many options! (like changing ie ...

  • Casual Listener
  • I'm using the latest version I try to connect Spotify with the proxy, but it doesn't work! I tested socks5 and HTTP proxy my socks5 proxy running fine on telegram desktop and m...
  • tomslikker
  • Music Fan
  • 9626 Views
  • 6 replies
  • 1 likes
  • 9626 Views
  • 6 replies
  • 1 likes

Ctrl+Right|Left in search field

These keyboard shortcuts should not switch music when we are in the search field. They refer to the standard for moving between words, in Windows! Thanks.

  • Newbie
  • These keyboard shortcuts should not switch music when we are in the search field. They refer to the standard for moving between words, in Windows!   Thanks.
  • 294 Views
  • 0 replies
  • 0 likes
  • 294 Views
  • 0 replies
  • 0 likes

Can't play any song

Can't play any song on spotify on my laptop, gives error "This song is not available. If you have the file on your computer you can import it." All the same songs work fine on my iphone and ipad, issue only occured on my laptop since today.Please hel...

  • Newbie
  • Can't play any song on spotify on my laptop, gives error "This song is not available. If you have the file on your computer you can import it." All the same songs work fine on my iphone and ipad, iss...
  • Sebasty
  • Community Legend
  • 639 Views
  • 1 replies
  • 0 likes
  • Can't play songs
    Song Unavailable
  • 639 Views
  • 1 replies
  • 0 likes

Spotify Crash

Spotify crashes after logging on my Premium Account, it works on web version and phone. It just doesn't work on PC, and I created another account, after I logged into that account it was working fine. It just keeps crashing after I log in to my first...

  • Visitor
  • Spotify crashes after logging on my Premium Account, it works on web version and phone. It just doesn't work on PC, and I created another account, after I logged into that account it was working fine...
  • user-removed
  • Not applicable
  • 738 Views
  • 1 replies
  • 0 likes
  • 738 Views
  • 1 replies
  • 0 likes

Help with Spotify API - Search API

I want to use Search API to find songs in playlists whose artist is lets say Carlos Santana. Is this doable? For example, Santana, user A has 2 playlist, playlist A has "Crazon Espinado" and "Maria Maria", playlist B has "Smooth". After that user B o...

  • Casual Listener
  • I want to use Search API to find songs in playlists whose artist is lets say Carlos Santana. Is this doable?   For example, Santana, user A has 2 playlist, playlist A has "Crazon Esp...
  • 318 Views
  • 0 replies
  • 0 likes
  • 318 Views
  • 0 replies
  • 0 likes