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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

142204 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

126530 Views

294 replies

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10572 Views

1 replies

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Playlists no longer showing on Facebook

Playlists no longer show on Facebook. The number of playlists shows, but not the actual playlists. I tried what others have suggested (playing a song from a playlist, setting it to private and then back to public), but it has not helped. Does anyone ...

Newbie

Playlists no longer show on Facebook. The number of playlists shows, but not the actual playlists.  I tried what others have suggested (playing a song from a playlist, setting it to private and ...

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Unable to play local file due to cover

Brief description of the issue: Spotify has issue with some covers, the song being unplayableSteps to reproduce the issue:Download & move a song with cover to Spotify local sourceTry to play that songWhat steps you’ve tried already: Remove the cover ...

Newbie

  Brief description of the issue: Spotify has issue with some covers, the song being unplayable Steps to reproduce the issue: Download & move a song with cover to Spotify local source ...

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Videos in playlists not playing

I'm using Spotify on Windows through Microsoft Store, and when I'm playing a playlist with music videos in them and it is about to play one of those videos, nothing will happen. The video won't start and unless I skip it, the playback will basically ...

Newbie

I'm using Spotify on Windows through Microsoft Store, and when I'm playing a playlist with music videos in them and it is about to play one of those videos, nothing will happen. The video won't start...

KeithW1

Newbie

1696 Views

1 replies

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Can't play music from "Amidst the Withering". It just skips through the songs and doesn't play.

Hey, the whole album "The Dying of the Light" from "Amidst the Withering" won't play. I can see it skipping through all the songs but then does nothing. Is the problem on my end or yours? I can play every other song I've seen and tested. https://open...

Newbie

Hey, the whole album "The Dying of the Light" from "Amidst the Withering" won't play. I can see it skipping through all the songs but then does nothing. Is the problem on my end or yours? I can play ...

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does it appear to anyone else that the number of streams hasn't updated in the last few days?

I've noticed that the number of streams/monthly listeners hasn't updated in the last few days. I've shut down the program and opened it up again, looked on 2 different computers, and it's still the same as it was three days ago.

Casual Listener

I've noticed that the number of streams/monthly listeners hasn't updated in the last few days.  I've shut down the program and opened it up again, looked on 2 different computers, and it's still...

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How do I see artists I **bleep** about on browse?

I have a simple problem: I want to see the hundreds of artists I follow's releases, unfortunately I cannot find a place to browse them without wasting hours individually going through them to see if a new single or album has been released. Is it poss...

Casual Listener

I have a simple problem: I want to see the hundreds of artists I follow's releases, unfortunately I cannot find a place to browse them without wasting hours individually going through them to see if ...

Sebasty

Community Legend

463 Views

1 replies

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"This song is not available. If you have the file on your computer you can import it."

Every time i try to play a song i get this messsage saying "This song is not available. If you have the file on your computer you can import it." I have had this messaging coming up for months and have given up trying to listen to spotify on my lapto...

Newbie

Every time i try to play a song i get this messsage saying "This song is not available. If you have the file on your computer you can import it." I have had this messaging coming up for months and ha...

374 Views

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1 likes

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Solved!! Scratching and popping noises during music

Hello, I have a serious issue with the Spotify app. I'm using it on a Windows 10 Hewlett Packard computer, which I bought a few days ago. I downloaded the Spotify app, expecting it to work. It doesn't. The music makes cracking and popping noises when...

Roadie

Hello, I have a serious issue with the Spotify app. I'm using it on a Windows 10 Hewlett Packard computer, which I bought a few days ago. I downloaded the Spotify app, expecting it to work. It doesn'...

beepmoller

Roadie

28307 Views

11 replies

1 likes

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Playlists

Hi, the main playlist I use on spotify, which is about 400 songs, got reduced 90 songs and when I go on spotify on my computer it shows as if the rest of the songs should be there but instead blank spaces are there. Since the playlist is not technica...

Newbie

Hi, the main playlist I use on spotify, which is about 400 songs, got reduced 90 songs and when I go on spotify on my computer it shows as if the rest of the songs should be there but instead blank s...

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Spotify app for Windows 10 - Windows phones, Tablets, PC and Xbox One

Hi I'm new to the Community so sorry if I have posted in the wrong place.Please helpI have 4 devices and Premium only allows me to download songs to 3 devices. I don't need to download to my Windows 10 PC as it is always connected to the Net. How do ...

Newbie

Hi   I'm new to the Community so sorry if I have posted in the wrong place. Please help I have 4 devices and Premium only allows me to download songs to 3 devices.  I don't need to...

IguanaSetup

Community Legend

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PC app can't play songs after being connected to Bluetooth.

So if I play music in Spotify (downloaded from the homepage) in windows 10, switch to bluetooth speakers when I'm in the kitchen making food, then go back to PC speakers, Spotify stops the music and is "unable to play song" (any song) until I restart...

Newbie

So if I play music in Spotify (downloaded from the homepage) in windows 10, switch to bluetooth speakers when I'm in the kitchen making food, then go back to PC speakers, Spotify stops the music and ...

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[All Platforms][Partnership] Payments with Verge (XVG) Cryptocurrency

HelloI joined the Spotify Community 3 months ago and I enjoyed the 3 month free offer very much.Recently I started making my monthly payments but since I need to take these payments to my bookkeeper, I'm looking for a way now to receive and print off...

Newbie

Hello I joined the Spotify Community 3 months ago and I enjoyed the 3 month free offer very much. Recently I started making my monthly payments but since I need to take these payments to my bookkee...

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Spotify won't recognize few local files

Spotify recognized all of my local files, but a few songs.Tried to convert them to MP3, didn't help.Any solutions?

Visitor

Spotify recognized all of my local files, but a few songs. Tried to convert them to MP3, didn't help. Any solutions?

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Albums Disappearing

Lots of soundtracks from the Marvel Cinematic Universe (e.g. Iron Man) have disappeared. Does anyone know what to do or if/when they will return?

Newbie

Lots of soundtracks from the Marvel Cinematic Universe (e.g. Iron Man) have disappeared. Does anyone know what to do or if/when they will return?

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All New Playlist Names End in 2

Everytime I create a playlist in the Windows app the name is listed as *Playlist Name* 2, so for instance, Awesome Playlist 2. This is happening on both of my computers.

Music Fan

Everytime I create a playlist in the Windows app the name is listed as *Playlist Name* 2, so for instance, Awesome Playlist 2.  This is happening on both of my computers.

gimpboy76

Music Fan

894 Views

3 replies

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Hosts file

Many apps use this file, and many people alter this file,eighter unnowingly or with some intent.But having: open.spotify.com 127.0.0.1 in your hosts file is really bad idea.This will cause ssl errors, if you have some ssl auth servers/daemons/service...

Casual Listener

Many apps use this file, and many people alter this file, eighter unnowingly or with some intent. But having: open.spotify.com 127.0.0.1 in your hosts file is really bad idea. This will cause ss...

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Discover Weekly hasn't updated for over two weeks

Hey guys, my Discover Weekly has not updated in over two weeks. I've tried unfollowing and refollowing, logging out, then back in. Nothing seems to help - it's just stuck. My spotify URI for My Discover Weekly is spotify:user:spotify:playlist:37i9dQZ...

Casual Listener

Hey guys, my Discover Weekly has not updated in over two weeks. I've tried unfollowing and refollowing, logging out, then back in. Nothing seems to help - it's just stuck.   My spotify URI for...

AmericanLoco

Casual Listener

721 Views

5 replies

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Shuffle shows wrong song in the list

Hi,the problem is, if I press "shuffle" button, I begin seeing wrong song selection in the playlist. See the picture attached.The bottom left corner show right song, but the playlist shows wrong.It happens almost on all albums I listen. If I press sh...

Newbie

Hi, the problem is, if I press "shuffle" button, I begin seeing wrong song selection in the playlist. See the picture attached. The bottom left corner show right song, but the playlist shows wrong....

352 Views

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download your titles

Hi everyone, Excuse me if this question has already been answered.If I remember well, there is a year ago, it was possible to save your titles like on the mobile app but now, I don't see anymore this option on computers. For sure we can do it manualy...

Newbie

Hi everyone,   Excuse me if this question has already been answered. If I remember well, there is a year ago, it was possible to save your titles like on the mobile app but now, I don't see a...

320 Views

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