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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2691 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

158274 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

157211 Views

297 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11641 Views

1 replies

6 likes

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Bring back use of arrow keys for navigating folders

Prior to the latest greatest release (1.0.80.474.gef6b503e) we could conveniently use the arrow keys to step through and open/close folders. It was a really really neat feature that someone decided we didn't want anymore. I see we can still step thro...

Roadie

Prior to the latest greatest release (1.0.80.474.gef6b503e) we could conveniently use the arrow keys to step through and open/close folders. It was a really really neat feature that someone decided w...

392 Views

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Media keys wont control Spotify

Hi,My media keys have stopped working with Spotify.I have iTunes open and normally my media keys will control that instead of Spotify unless I have the Spotify window open then the media keys control Spotify.Now even if I have the Spotify window open...

Newbie

Hi, My media keys have stopped working with Spotify. I have iTunes open and normally my media keys will control that instead of Spotify unless I have the Spotify window open then the media k...

533 Views

0 replies

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Spotify Connect - Multiple Speakers/Devices

Hi there, I am using Bowers&Wilkins Zeppelin wireless speaker with a premium account.Problem is that music stops playing from time to time.. and than I have to restart the device or click few times on the play/pause (windows app) for it to resume pla...

Newbie

Hi there,   I am using Bowers&Wilkins Zeppelin wireless speaker with a premium account. Problem is that music stops playing from time to time.. and than I have to restart the device or cl...

utopia70

Music Fan

698 Views

1 replies

2 likes

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Royal Blood first album and Hole don't work on desktop

Every time I go to play any of these songs on my desktop client, they don't play and I get a message saying that the songs are unavailable and that I need to import files. I would just like to know if this is a known issue, since these songs still al...

Newbie

Every time I go to play any of these songs on my desktop client, they don't play and I get a message saying that the songs are unavailable and that I need to import files.   I would just like ...

Sebasty

Community Legend

476 Views

1 replies

0 likes

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Solved!! app keeps crashing

Hey! my spotify app on windows keep crashing... any idea? 

Visitor

Hey! my spotify app on windows keep crashing... any idea? 

user-removed

Not applicable

5990 Views

3 replies

0 likes

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Automatically plays same album

Hello,My spotify automatically keeps on playing all the songs of one album. I once listened a song by Julieta Venegas and now every time I press the 'next'-button it starts playing one of her songs. For example I am listening to a Rihanna-playlist an...

Newbie

Hello, My spotify automatically keeps on playing all the songs of one album. I once listened a song by Julieta Venegas and now every time I press the 'next'-button it starts playing one of her songs...

BeccaPorter123

Newbie

1089 Views

1 replies

0 likes

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Can't Dowload songs in PC, Says "Waiting For Conection"

Can't Dowload songs in PC, Says "Waiting For Conection" when i click the download button, I have:-un installed and Re installed and cleared chache and all related files- Made sure app was added to firewall- Tried with firewall off- Changed wifi netwo...

Regular

Can't Dowload songs in PC, Says "Waiting For Conection" when i click the download button, I have: -un installed and Re installed and cleared chache and all related files - Made sure app was added t...

Nico

Community Legend

2008 Views

14 replies

0 likes

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Import Playlist?

Hi,I've just noticed that the Import Playlist feature has apparently disappeared. Why????? I'm used to create playlist under iTunes and import them into Spotify, thus this is really annoying.Hope this is just a temporary glitch and will be fixed SOON...

Newbie

Hi, I've just noticed that the Import Playlist feature has apparently disappeared. Why?????   I'm used to create playlist under iTunes and import them into Spotify, thus this is really annoyi...

user-removed

Not applicable

1057 Views

2 replies

0 likes

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Solved!! I can't scrobble

I can't scrobble, it says that the last.fm's username and password are incorrect. And I know they are ok.I am premium user, and it worked fine a couple of weeks, but now I can't scrobble.

Casual Listener

I can't scrobble, it says that the last.fm's username and password are incorrect. And I know they are ok. I am premium user, and it worked fine a couple of weeks, but now I can't scrobble.

MattSuda

Spotify Star

2472 Views

3 replies

1 likes

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Regarding the Premium subscription.

Hello,I was just wondering... I would like to use Spotify, only thing is, I live in Serbia, so the Spotify services are not yet eligible for us to use. I would like to pay for a full Premium subscription, if there is any chance that I could, in that ...

Newbie

Hello, I was just wondering... I would like to use Spotify, only thing is, I live in Serbia, so the Spotify services are not yet eligible for us to use. I would like to pay for a full Premium subs...

366 Views

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Media Keys Help

ok so say if I'm listening to music and playing a game, i want to hear something without pausing the music so i try to turn it down using media keys but it turns down my pc volume which is spotify and the game, is there a way to just make media keys ...

Newbie

ok so say if I'm listening to music and playing a game, i want to hear something without pausing the music so i try to turn it down using media keys but it turns down my pc volume which is spotify an...

340 Views

0 replies

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Song time disappears

Why does the song timing disappear after a few seconds and how can I get it to stay. I have reinstalled Spotify on my iPhone X and still it will not display the time elapsed of songs. It used to and now it doesn’t do it anymore. I need this feature f...

Casual Listener

Why does the song timing disappear after a few seconds and how can I get it to stay. I have reinstalled Spotify on my iPhone X and still it will not display the time elapsed of songs. It used to and ...

535 Views

0 replies

0 likes

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Why does song time disappear after a few seconds?

Why does the song timing disappear after a few seconds and how can I get it to stay. I have reinstalled Spotify on my iPhone X and still it will not display the time elapsed of songs. It used to and now it doesn’t do it anymore. I need this feature f...

Casual Listener

Why does the song timing disappear after a few seconds and how can I get it to stay. I have reinstalled Spotify on my iPhone X and still it will not display the time elapsed of songs. It used to and ...

353 Views

0 replies

0 likes

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Spotify on my PC is supposedly offline even though I have working connection (Win 7)

When I try to look for my daily mix while on PC, it always tells me that I cannot use this function while offline - the thing is, my PC is connected to the same network as my phone when I'm at home, and on the phone everything is working fine, so thi...

Casual Listener

When I try to look for my daily mix while on PC, it always tells me that I cannot use this function while offline - the thing is, my PC is connected to the same network as my phone when I'm at home, ...

371 Views

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Artist is greyed out but actually available on Spotify

I added a song by "The Kinks" a while back and it was perfectly playable back then. But now I had to find out, that it is not anymore. But wait, actually it is. Searching for "The Kinks" brings me to their artist page and I can listen to their songs....

Newbie

I added a song by "The Kinks" a while back and it was perfectly playable back then. But now I had to find out, that it is not anymore. But wait, actually it is. Searching for "The Kinks" brings me to...

1159 Views

0 replies

2 likes

bad by design
bug
greyed out
terrible
unuseable
usability
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Spotify on Desktop not connecting to Internet, even though have full connection

Alright, so as the title suggests my Spotify has "offline" for the past few days, and it seems to be a more or less isolated incident on my machine. My OneNote is also having issues with synching, but that is for a different community. I uninstalled ...

Regular

Alright, so as the title suggests my Spotify has "offline" for the past few days, and it seems to be a more or less isolated incident on my machine. My OneNote is also having issues with synching, bu...

608 Views

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Playlists no longer showing on Facebook

Playlists no longer show on Facebook. The number of playlists shows, but not the actual playlists. I tried what others have suggested (playing a song from a playlist, setting it to private and then back to public), but it has not helped. Does anyone ...

Newbie

Playlists no longer show on Facebook. The number of playlists shows, but not the actual playlists.  I tried what others have suggested (playing a song from a playlist, setting it to private and ...

442 Views

0 replies

0 likes

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Unable to play local file due to cover

Brief description of the issue: Spotify has issue with some covers, the song being unplayableSteps to reproduce the issue:Download & move a song with cover to Spotify local sourceTry to play that songWhat steps you’ve tried already: Remove the cover ...

Newbie

  Brief description of the issue: Spotify has issue with some covers, the song being unplayable Steps to reproduce the issue: Download & move a song with cover to Spotify local source ...

485 Views

0 replies

0 likes

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Videos in playlists not playing

I'm using Spotify on Windows through Microsoft Store, and when I'm playing a playlist with music videos in them and it is about to play one of those videos, nothing will happen. The video won't start and unless I skip it, the playback will basically ...

Newbie

I'm using Spotify on Windows through Microsoft Store, and when I'm playing a playlist with music videos in them and it is about to play one of those videos, nothing will happen. The video won't start...

KeithW1

Newbie

1719 Views

1 replies

11 likes

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  • 11 likes