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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1757 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146561 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131566 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11029 Views

1 replies

6 likes

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Same random songs interrupting playlists

I've been having a weird issue the past 2 weeks. Recently, on desktop and iOS whenever a start listening to a playlist I have created or saved, the second song played is ALWAYS "November" by Tyler, the Creator, but it's not on any of my playlists, I ...

Newbie

I've been having a weird issue the past 2 weeks. Recently, on desktop and iOS whenever a start listening to a playlist I have created or saved, the second song played is ALWAYS "November" by Tyler, t...

Sebasty

Community Legend

1097 Views

1 replies

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CANCIONES EN BIBLIOTECA

Hola buenas tardes, estoy subiendo música a mi biblioteca de canciones de Spotify pero algunas si les aparece el signo de "+" pero en algunas otras no, y si trato de ponerlas en playlist si se agregan hasta las que no tienen el signo de "+", me podrí...

Newbie

Hola buenas tardes, estoy subiendo música a mi biblioteca de canciones de Spotify pero algunas si les aparece el signo de "+" pero en algunas otras no, y si trato de ponerlas en playlist si se agrega...

343 Views

0 replies

0 likes

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How to troubleshoot local files

I have tried multiple times to add Local Files to the Spotify app with no success. I cannot do it via the settings and adding the folder, I cannot drag & drop (it shows a red circle slash icon), or any other means. Is there a way to get a log file or...

Casual Listener

I have tried multiple times to add Local Files to the Spotify app with no success.  I cannot do it via the settings and adding the folder, I cannot drag & drop (it shows a red circle slash i...

TxDrifter

Casual Listener

631 Views

1 replies

0 likes

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Queuing - Using Add To Queue

Im trying to find out how add to queue operates. When I have an ablum playing, the song for that album are queued up. I then add another album via the add to queue. I expect this album to be at the end of the first album queue. What happens though is...

Newbie

Im trying to find out how add to queue operates. When I have an ablum playing, the song for that album are queued up. I then add another album via the add to queue. I expect this album to be at the e...

iamandyhill

Community Legend

598 Views

1 replies

0 likes

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Superuser Contribution Can't find songs that I was able to listen.

Hi there all.I have a little problem with my spotify in win10. On my mobil app I can listen any songs that i choose to my list, but a few weeks later I discovered that, I can't listen some of them on win10. What can I do to fix this issue.Thanks for ...

Casual Listener

Hi there all. I have a little problem with my spotify in win10. On my mobil app I can listen any songs that i choose to my list, but a few weeks later I discovered that, I can't listen some of ...

Ragnar0203

Casual Listener

595 Views

2 replies

0 likes

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Odd recommendations...

My [Discover > Top Recommendations for You] list today is bizarre in that it seems to have mistaken me for a Colombian gaucho. I'm flattered but musically it's a big miss with nothing relevant to anything I've ever listend to. Very curious...

Casual Listener

My [Discover  > Top Recommendations for You] list today is bizarre in that it seems to have mistaken me for a Colombian gaucho. I'm flattered but musically it's a big miss with nothing releva...

Narankiwi

Composer

1637 Views

5 replies

3 likes

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Solved!! Always installation

I am using Spotify since years, first on my old PC under Windows Vista - now I've got a new one and Windows 10. The icon is still on my desktop, but every time that I open it, it has to be installed anew. Formerly it opened and at once was there. Wha...

Casual Listener

I am using Spotify since years, first on my old PC under Windows Vista - now I've got a new one and Windows 10. The icon is still on my desktop, but every time that I open it, it has to be installed ...

Tommy47

Casual Listener

1125 Views

2 replies

0 likes

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How to shut down shortcut symbol when changing volume?

When I am using commando "fn" + f11/f12 to modify the volume when streaming through Spotify I am getting a shortcut symbol in the left corner on the screen. My problem is that I can not choose to shut down this annoying shortcut symbol, instead I hav...

Newbie

When I am using commando "fn" + f11/f12 to modify the volume when streaming through Spotify I am getting a shortcut symbol in the left corner on the screen. My problem is that I can not choose to shu...

380 Views

0 replies

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Solved!!Superuser Contribution win10 spotify app slow

On win10 spotify app takes at least 20min to open, any suggestion?

Casual Listener

On win10 spotify app takes at least 20min to open, any suggestion?

RealBlue

Casual Listener

1828 Views

3 replies

0 likes

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Superuser Contribution music quality when downloading to listen offline (Windows)

I would like to know in what kind of sound quality playlist downloads are offline in the program for Windows PC? and if there is an option to select the quality type of offline music?

Newbie

I would like to know in what kind of sound quality playlist downloads are offline in the program for Windows PC? and if there is an option to select the quality type of offline music?

Elena

Moderator

10784 Views

5 replies

0 likes

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Spotify Won't Uninstall

Recently, Spotify has started to popup with an error message saying "Spotify failed to migrate some of your data". After searching, the resolution seems to be uninstall Spotify, and re-download it via the website instead of the Windows app store. How...

Visitor

Recently, Spotify has started to popup with an error message saying "Spotify failed to migrate some of your data". After searching, the resolution seems to be uninstall Spotify, and re-download it vi...

iamandyhill

Community Legend

848 Views

3 replies

0 likes

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Superuser Contribution Why has the Repeat button gone so bad [Desktop]

Older Versions of Spotify lost the Repeat Song function completely.The newest version is not better its like repeating the song for one time and then you gotta press that button again.And when you select another Song you need to activate this setting...

Newbie

Older Versions of Spotify lost the Repeat Song function completely. The newest version is not better its like repeating the song for one time and then you gotta press that button again. And when yo...

Alfredo

Roadie

675 Views

1 replies

0 likes

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Social settings

When I want to publish my activity on spotify and make it public it oly stays public until I turn off my computer. Is there a way to make it public forever?

Newbie

When I want to publish my activity on spotify and make it public it oly stays public until I turn off my computer. Is there a way to make it public forever?

MattSuda

Spotify Star

1482 Views

1 replies

1 likes

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Solved!!Superuser Contribution Spofity Windows Desktop version slow and crashing

I am using Spotify on my Windows 8.1 laptop. The Spotify app I'm using is version 1.0.77.338.g758ebd78.The problem with the app is that it sometimes gets very slow or even crashes, especially during searches.This has nothing to do with the internet c...

Regular

I am using Spotify on my Windows 8.1 laptop. The Spotify app I'm using is version 1.0.77.338.g758ebd78. The problem with the app is that it sometimes gets very slow or even crashes, especially ...

joostmoll

Regular

7855 Views

2 replies

1 likes

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Superuser Contribution Windows Store Version of Spotify doesn't display certain characters properly

It seems like the umlaut displays properly in some cases, and in others, it displays this gibberish:This is on the Windows Store Version 1.0.75.483.g7ff4a0dc

Regular

It seems like the umlaut displays properly in some cases, and in others, it displays this gibberish: This is on the Windows Store Version 1.0.75.483.g7ff4a0dc

Alfredo

Roadie

575 Views

1 replies

0 likes

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Supported Amps

For months I was able to send Spotify from my computer to a Yamaha RXV483 --- now I can't get Spotify on the device. Both PC and Yamaha are connected (hard wired) to the same network. I can see the Yamaha on the PC but when I got to Spotify I can't c...

Casual Listener

For months I was able to send Spotify from my computer to a Yamaha RXV483 --- now I can't get Spotify on the device.   Both PC and Yamaha are connected (hard wired) to the same network.  ...

Sebasty

Community Legend

430 Views

1 replies

0 likes

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Privacy settings don't save

Hello,I try to turn all my privacy settings off so no-one can see my activity or my recent artists, but every time I close spotify and reopen it, the settings all go back to on.I've tried using both the windows store and the version from the spotify ...

Visitor

Hello, I try to turn all my privacy settings off so no-one can see my activity or my recent artists, but every time I close spotify and reopen it, the settings all go back to on. I've tried using b...

Denax

Newbie

895 Views

1 replies

0 likes

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Solved!! Can't uninstall

How can i uninstall my spotify on Win 10? I cant even find my spotify apps but it keeps running whenever i start my laptop. When i want to install another spotify, it says "a windows store installation or spotify was found in your system" Thank you*a...

Newbie

How can i uninstall my spotify on Win 10? I cant even find my spotify apps but it keeps running whenever i start my laptop. When i want to install another spotify, it says "a windows store installati...

iamandyhill

Community Legend

837 Views

1 replies

0 likes

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Superuser Contribution Old queue keeps coming back

For over a week now an old queue of aroung 50 songs I made keeps reappearing whenever it feels like on both my PC and my android. I have deleted this que over 8 times and listened through the whole thing 3 times and still it returns. I have uninstall...

Newbie

For over a week now an old queue of aroung 50 songs I made keeps reappearing whenever it feels like on both my PC and my android. I have deleted this que over 8 times and listened through the whole t...

Alfredo

Roadie

5171 Views

1 replies

5 likes

  • 5171 Views
  • 1 replies
  • 5 likes