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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

152996 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

142528 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11382 Views

1 replies

6 likes

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Signature issue

Hi there, please try to fix the issue of the signature (in the community): it is impossible to edit it (and it disappieared anyway). Thanks!Juan Maria Solare

Roadie

Hi there, please try to fix the issue of the signature (in the community): it is impossible to edit it (and it disappieared anyway). Thanks! Juan Maria Solare

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Signature
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BUG: After moving a Playlist Folder within a playlist folder can't move any other list

I just noticed that if I move a playlist folder that is located withing another playlist folder) to change the order I can't move any other. This just started happening today. I tried restarting Spotify, but the same thing happens.Specs: Windos 10 x6...

Roadie

I just noticed that if I move a playlist folder that is located withing another playlist folder) to change the order I can't move any other. This just started happening today. I tried restarting Spot...

471 Views

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Recommended songs are strange

I have a few long list playlists that are 25 hours plus, and when I scroll down to see recommended songs, I get some of the strangest suggestions. My dubstep and EDM playlist gave me Greenday as a recommendation for example. My Late 90s Early 2000s T...

Casual Listener

I have a few long list playlists that are 25 hours plus, and when I scroll down to see recommended songs, I get some of the strangest suggestions.  My dubstep and EDM playlist gave me Greenday a...

695 Views

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Fullscreen mode is glitching

Brief description of the issue:After launching Spotify (in fullscreen) there is little glitch in 2 versions.1. There is transparent 1px line at the bottom. Kinda painful to see it. 2. Sometimes there is bold white bar at the top instead. And whole sp...

Regular

Brief description of the issue: After launching Spotify (in fullscreen) there is little glitch in 2 versions. 1. There is transparent 1px line at the bottom. Kinda painful to see it. 2. Sometim...

Aztek92

Regular

3432 Views

1 replies

1 likes

bug
fullscreen
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Superuser Contribution How to remove all songs from the local files

HiMy music library is a bit messed up. I want to remove all songs from my library/local files on the desktop Spotify app. I have tried various methods I found on the internet, but none of them worked for me? Also, I have already turned off the folder...

Newbie

Hi My music library is a bit messed up.  I want to remove all songs from my library/local files on the desktop Spotify app.  I have tried various methods  I found on the internet, but...

Alfredo

Roadie

1881 Views

1 replies

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Superuser Contribution Edit the Oflline Song Strorage doesnt work

I try to edit the Oflline Song Storage to another internal Drive. After choosing a folder, Spotify wants me to restart Sportify. After restarting, the Offline Song Storage is on the folder like before, on my SSD. Even restarting my computer oder rein...

Casual Listener

I try to edit the Oflline Song Storage to another internal Drive. After choosing a folder, Spotify wants me to restart Sportify. After restarting, the Offline Song Storage is on the folder like befor...

DavidLe

Casual Listener

779 Views

2 replies

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Folder and Subfolder

I unintentionally changed my folder with 6 playlists in it to a subfolder (I put it in my second folder and now it's the subfolder) and I can't change it anymore. The "trick" with holding and then changing the position doesn't work. Please help!

Newbie

I unintentionally changed my folder with 6 playlists in it to a subfolder (I put it in my second folder and now it's the subfolder) and I can't change it anymore. The "trick" with holding and then ch...

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Superuser Contribution Log in issues. Error 3 and Error 1003. Spotify authentication error.

My coworkers and I are having a log in issue. Between us we have 3 spotify accounts. 2 windows laptops. On laptop 1, me and coworker K were happily able to log in and out of our accounts for whenever we were working. One day I found it wouldnt let me...

Casual Listener

My coworkers and I are having a log in issue. Between us we have 3 spotify accounts. 2 windows laptops.   On laptop 1, me and coworker K were happily able to log in and out of our accounts for...

Alfredo

Roadie

4605 Views

1 replies

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Superuser Contribution "Cant play the current song"

After I open the application, about 1-3 minutes in, this message appears on the window and not a single song will play until I restart. Restarting doesn't fix it though, it just lets me play music for another 1-3 minutes until it happens again. Tried...

Newbie

After I open the application, about 1-3 minutes in, this message appears on the window and not a single song will play until I restart. Restarting doesn't fix it though, it just lets me play music fo...

Alfredo

Roadie

613 Views

1 replies

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Superuser Contribution Search function not working and other bugs

Quite a few bugs popping out today - server maintenece day at Spotify? All day the search function has been dead. Tried restarting the program. Tried logging out and logging back in - simply no go. Have also had a couple of issues with the Windows po...

Music Fan

Quite a few bugs popping out today - server maintenece day at Spotify?   All day the search function has been dead. Tried restarting the program. Tried logging out and logging back in - simply...

Aimee_T

Roadie

858 Views

1 replies

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My computer keeps playing someone else's music...

I have Spotify completely closed on my laptop for a month or so, and I will wake up to someone elses music playing in the middle of the night or during random times of the day. None of these songs are from my my playlist as I usually only listen to M...

Casual Listener

I have Spotify completely closed on my laptop for a month or so, and I will wake up to someone elses music playing in the middle of the night or during random times of the day. None of thes...

kasidori

Casual Listener

1347 Views

2 replies

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Solved!!Superuser Contribution Ability to search my playlists to control song repetition across playlists?

I have over 100 playlists that I create for my bike classes. I want to keep track of how often I use a particular song by knowing the playlists that I have added it to. How can I search the playlists that I created to see how many times I have used t...

Newbie

I have over 100 playlists that I create for my bike classes. I want to keep track of how often I use a particular song by knowing the playlists that I have added it to. How can I search the playlists...

Alfredo

Roadie

538 Views

1 replies

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Enable menu / title bar option is missing

The Menu / Title bar is missing from the Windows desktop app. I am running it on a PC, not a mobile device so no need for this option to be hidden. Now it is less convenient to click into these menus. Please add an option to re-enable this functional...

Regular

The Menu / Title bar is missing from the Windows desktop app. I am running it on a PC, not a mobile device so no need for this option to be hidden. Now it is less convenient to click into these menus...

sf159753

Newbie

3138 Views

2 replies

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Solved!!Superuser Contribution The Songs tab under "YOUR LIBRARY" doesn't have a download option

In the first image the download button is present download buttonI just want a download option for this pretty sure many other people do thanksno download button

Casual Listener

In the first image the download button is present  download buttonI just want a download option for this pretty sure many other people do thanks no download button

Aimee_T

Roadie

939 Views

1 replies

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volume and audio quality drop when program is in the background

When I am using Spotify on my Windows 10 Thinkpad the volume and audio quality drop when program is in the background. If i click on the application window the volume and quality go up again. Any ideas on how to address this?

Newbie

When I am using Spotify on my Windows 10 Thinkpad the volume and audio quality drop when program is in the background.  If i click on the application window the volume and quality go up aga...

Sebasty

Community Legend

2814 Views

1 replies

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Spotify erratically starts and changes songs

I use Spotify a lot, but lately it's bugging out by changing songs, playlists or actually start playing in the middle of the night. Happens regardless of device but only when connected to my account - the teenager has no problems despite using same s...

Casual Listener

I use Spotify a lot, but lately it's bugging out by changing songs, playlists or actually start playing in the middle of the night. Happens regardless of device but only when connected to my account ...

alienorange

Casual Listener

507 Views

2 replies

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Superuser Contribution Windows 10 app - Close button is being rendered low res and weird

Pls take a look at the image attached, the close button on Spotify looks terrible compared to other apps on the platform. Even the three ellipsis menu on the left is weidrly low res. Please fix this for Windows 10 Store Spotify app users.

Casual Listener

Pls take a look at the image attached, the close button on Spotify looks terrible compared to other apps on the platform. Even the three ellipsis menu on the left is weidrly low res.   Please ...

Alfredo

Roadie

794 Views

1 replies

0 likes

Windows 10
Windows 10 Store
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Superuser Contribution Clearing all Songs

How do i clear all my songs? i am aware there is already a topic on this, but it is very outdated and i can;t find the correct settings. Help

Newbie

How do i clear all my songs? i am aware there is already a topic on this, but it is very outdated and i can;t find the correct settings. Help

noah1Salama

Casual Listener

727 Views

2 replies

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Solved!!Superuser Contribution Playlist image gets rotated

whenever i try to upload one of my own images as a playlist cover, the picture gets rotated 90 degrees. i've tried manually rotating the picture so it would correct itself but it doesn't work. ive also tried reinstalling spotify but that didn't help ...

Casual Listener

whenever i try to upload one of my own images as a playlist cover, the picture gets rotated 90 degrees. i've tried manually rotating the picture so it would correct itself but it doesn't work. ive al...

Katerina

Spotify Legend

5810 Views

7 replies

0 likes

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