Windows 10, Bluetooth headset PLAY/PAUSE button not working

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Windows 10, Bluetooth headset PLAY/PAUSE button not working

Elenakz
Casual Listener

Hi,

I've seen similar thread, but it's Mac.
I'm on Windows 10 PC, Spotify v1.0.19.106.gb8a7150f.

My Bluetooth headset's Play/Pause button doesn't work with Spotify even when on-focus. Prev/Next button works fine.
Everything works well with Windows Media Player.

Tried 2 different Bluetooth headset, same issue.

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Re: Windows 10, Bluetooth headset PLAY/PAUSE button not working

Spotify
Spotify

We have a fix coming up in 1.0.35 that I think will resolve this issue. 1.0.35 is expected to go out in 2-3 weeks.

 

Sorry for the inconvenience!

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Solution!

Re: Windows 10, Bluetooth headset PLAY/PAUSE button not working

jwikman
Casual Listener

I just updated to Spotify v1.0.36.124.g1cba1920 and now this seems fixed!

 

But there seems to have been some issue with the automatic update of Spotify. I was stuck on v1.0.34, where the "About Spotify" window did not show any update available. Then I downloaded and reinstalled from spotify.com. Then v1.0.34 was installed again, but now it found an update when checking in the "About Spotify" window... That automatic update brought me to v1.0.36 and problem solved!

 

Finally!

 

Thanks

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56 Replies

Re: Windows 10, Bluetooth headset button

jonathanp09
Newbie

Hello,

 

I have the exact same problem. I am under Windows 10 and Spotify version is 1.0.20.101.ge6957e14. The play/pause button on my Bluetooth headset is not working.

 

Any help?

Thanks

Re: Windows 10, Bluetooth headset button

RDeluxe
Music Fan

Same problem here. It's worth noting that my headset buttons are working with Foobar2000, VLC, etc. 

My keyboard shortcuts (logitech K740) are working.

It seems spotify is just not registering the bluetooth buttons input.

 

Edit : It may be important, or not, but the next/previous buttons are indeed working. The play/pause button is not.

My headset is a Plantronics BackBeat Pro. It has also a movement sensor (NFC) which detects if I put the headset down, and then pause/play : same has the physical button, it does not work.

This it 100% software related.

Re: Windows 10, Bluetooth headset button

kuki_86
Music Fan

The same behavior for me :(

Re: Windows 10, Bluetooth headset button

MaryS
Roadie

Hey there@kuki_86

Does it also happen when playing music from other music app? 

Re: Windows 10, Bluetooth headset button

kuki_86
Music Fan
Only with Windows client of Spotify

Re: Windows 10, Bluetooth headset button

RDeluxe
Music Fan
In my case, nope. VLC, Foobar and other apps register correctly bluetooth play/plause inputs.

Note that Next/Previous inputs are correctly registered by Spotify, only the play/pause button is broken.

This on 2 PC (my laptop and my desktop).

Re: Windows 10, Bluetooth headset button

MaryS
Roadie

@kuki_86 @RDeluxe

 

Hey guys, could you please try the following steps to reinstall Spotify? But first, unpair your device from blueotooth receiver. and then restart your devices.

 

  1. Uninstall Spotify.
  2. Unpair device (phone, tablet, etc.) from bluetooth receiver (headphones, speakers, etc.).
  3. Reboot PC/device.
  4. Pair it again with your bluetooth receiver.
  5. Reinstall Spotify.

Hope this helps!

Re: Windows 10, Bluetooth headset button

kuki_86
Music Fan
Done @Mary_Jay. Issue remains :(

Re: Windows 10, Bluetooth headset button

MaryS
Roadie

Hey there @kuki_86

 

Aplogies for the delayed response.

 

Hmmm, does it happen after a recent update of the app? If so, Im thinking the newer version is conflicting with unsupported hardware. 

 

Right now Spotify does not officially support the use with bluetooth. It is however known that the app will still work on it and normally a clean reinstall of the app helps resolves issues with play/pause. But I cant guarantee a resolution to your issue, it might be just down to incompatibility.

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