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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

87093 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

814988 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

taoistmiao

Newbie

29363 Views

30 replies

7 likes

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  • 30 replies
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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3452 Views

0 replies

4 likes

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Ads freeze on PC application Windows 10

For a couple days now I've been experiencing an issue where nearly every time an ad plays, the application freezes and won't continue the ad or the music on its own. Pushing pause, then play, causes it to play the ad and continue the music.

Casual Listener

For a couple days now I've been experiencing an issue where nearly every time an ad plays, the application freezes and won't continue the ad or the music on its own. Pushing pause, then play, causes ...

Luke

Community Legend

1147 Views

1 replies

0 likes

Free
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Can't see my friends activity or they can't see mine

So, for 7 days, I was not able to see my friends' activity. They can't see mine either. I'm not in offline mode or in a private sesion... Any answer? Thanks a lot!

Newbie

So, for 7 days, I was not able to see my friends' activity. They can't see mine either. I'm not in offline mode or in a private sesion... Any answer? Thanks a lot!

user-removed

Not applicable

2026 Views

7 replies

5 likes

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  • 7 replies
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Radio doesn't work

I'm getting "Error" Failed to Load when i hit the Radio button. Anybody else getting this or know the cause? Same problem on my Iphone...

Casual Listener

I'm getting "Error" Failed to Load when i hit the Radio button.  Anybody else getting this or know the cause?  Same problem on my Iphone...

user-removed

Not applicable

1466 Views

5 replies

0 likes

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  • 5 replies
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The Mars Volta Viscera Eyes Wrong Version

Unsure if this is a good place to post this, but I've noticed an issue recently with the album (Amputechture) version of the song Viscera Eyes, specifically that it's the single version of the song and not the album version. This problem seems relati...

Casual Listener

Unsure if this is a good place to post this, but I've noticed an issue recently with the album (Amputechture) version of the song Viscera Eyes, specifically that it's the single version of the song a...

Andromeda151

Casual Listener

470 Views

2 replies

0 likes

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Problema Feed Amici

Ciao a tutti!Sono circa 7 giorni che il feed amici non si aggiorna, compaiono soltanto due amici (nonostante il fatto che ne abbia più di 50) e i loro ascolti si sono fermati a 7 giorni fa (nonostante il fatto che ascoltano musica abitualmente).Il mi...

Newbie

Ciao a tutti!Sono circa 7 giorni che il feed amici non si aggiorna, compaiono soltanto due amici (nonostante il fatto che ne abbia più di 50) e i loro ascolti si sono fermati a 7 giorni fa (nonostant...

simona_

Casual Listener

7330 Views

1 replies

6 likes

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Spotify Hi-Fi

Hi All, I came accross below article today and I'm wondering what do I need to do to become a tester? If there's a possibilty of adding me to the list of testers or some kind of waiting list then Spotify please do! Can't wait for you guys to finally ...

Casual Listener

Hi All,   I came accross below article today and I'm wondering what do I need to do to become a tester? If there's a possibilty of adding me to the list of testers or some kind of waiting list...

718 Views

0 replies

0 likes

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Solved!! Adding Songs That are not on Spotify

So I have a large amount of songs on my computer at home but I am on my phone, at work, or with someone else and want them to play some music but some songs are not there for anyone except me. Is there a work around for this? 1. Can I recommend addin...

Newbie

So I have a large amount of songs on my computer at home but I am on my phone, at work, or with someone else and want them to play some music but some songs are not there for anyone except me. Is the...

JackBeau

Composer

66465 Views

1 replies

1 likes

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  • 1 likes

Struggling to Scrobble/last.fm from spotify

Hello, I noticed my scrobbler for last.fm wasn't recording my tracks a few days ago and I was wondering if anyone else is having this issue too? I checked a few other threads that suggested trying to put spotify in private mode, offline mode, signing...

Casual Listener

Hello, I noticed my scrobbler for last.fm wasn't recording my tracks a few days ago and I was wondering if anyone else is having this issue too?   I checked a few other threads that suggested ...

Oliveeeeeeeeer

Casual Listener

5215 Views

2 replies

2 likes

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  • 2 likes

Web Player don't work

Hi everyone, when I load the web page of Spotify web player, it become black/grey and every button disappears... as if it had not loaded the page...Someone else with the same problem? What happen? Thx all for the support.

Newbie

Hi everyone, when I load the web page of Spotify web player, it become black/grey and every button disappears... as if it had not loaded the page... Someone else with the same problem? What happen? ...

jylipaa

Music Fan

496 Views

1 replies

1 likes

  • 496 Views
  • 1 replies
  • 1 likes

Sorting algorithm fault an inconsistent between desktop and android

It seem not possible to open an issue any longer so I post here instead. I would like to bump the following issue that is closed for some reason.https://community.spotify.com/t5/Ongoing-Issues/Sorting-algorithm-faulty-on-desktop/idc-p/4366157#M67093 ...

Roadie

It seem not possible to open an issue any longer so I post here instead. I would like to bump the following issue that is closed for some reason. https://community.spotify.com/t5/Ongoing-Issues/Sort...

bosi

Roadie

789 Views

2 replies

0 likes

sorting
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  • 2 replies
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Editing playlist details does not grab the whole keyboard any longer

As of 1.0.77.338.g758ebd78 something the function for editing playlist details "Edit Details" has changed. While editing, if I press for example Shift-Left arrow to select text or Control-Left arrow to jump one word, spotify will instead skip to the ...

Roadie

As of 1.0.77.338.g758ebd78 something the function for editing playlist details "Edit Details" has changed. While editing, if I press for example Shift-Left arrow to select text or Control-Left a...

bosi

Roadie

633 Views

3 replies

0 likes

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  • 3 replies
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Spotify is STILL opening at startup no matter what you do, FIX IT

Why is this so hard to fix? Or are you just trying to get rid of all of your customers? It's been ongoing issue for YEARS. Get your priorities together ffs. No matter what you do, no matter what settings you change, spotify will always start when win...

Casual Listener

Why is this so hard to fix? Or are you just trying to get rid of all of your customers? It's been ongoing issue for YEARS. Get your priorities together ffs. No matter what you do, no matter what sett...

472 Views

0 replies

1 likes

  • 472 Views
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equalizer

i need a sound equalizer on the desktop version... only that

Newbie

i need a sound equalizer on the desktop version... only that

388 Views

0 replies

0 likes

  • 388 Views
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Local Files

how do get my local files on my computer that are already in playlists to play on my phone

Casual Listener

how do get my local files on my computer that are already in playlists to play on my phone

bhobs

Casual Listener

416 Views

2 replies

0 likes

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  • 2 replies
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Web Player plays one song at a time and stops

I can't even just click over and press play either...it doesn't work. I have to refresh the page and then press play. Every song, what the heck?

Newbie

I can't even just click over and press play either...it doesn't work.  I have to refresh the page and then press play.  Every song, what the heck?

r3d4cted

Casual Listener

521 Views

1 replies

0 likes

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  • 1 replies
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Dailly Mix on Desktop not available offline

I have the issue that Your Daily Mix Not Available Offline but my connection is still online. I can listen music but cant run Daily Mix. I search on Internet and its say that i need to open port but how can i do in win 7? Can you help? Thank you.

Newbie

I have the issue that Your Daily Mix Not Available Offline but my connection is still online. I can listen music but cant run Daily Mix. I search on Internet and its say that i need to open port but ...

Jay100

Newbie

1673 Views

3 replies

0 likes

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  • 3 replies
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Queue gets stuck

Windows 10, Spotify Desktop v1.0.77.338.g758ebd78 This has been happening for quiet some time and I couldn't really be bothered reporting it because I haven't had a great experience with doing that in the past..... Every so often I can be happily que...

Visitor

Windows 10, Spotify Desktop v1.0.77.338.g758ebd78   This has been happening for quiet some time and I couldn't really be bothered reporting it because I haven't had a great experienc...

Sebasty

Community Legend

2434 Views

4 replies

0 likes

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The hated forced install

When Spotify forces an install, without asking, and it takes an extra 5 minutes to start my computer and listen to music, it is a really miserable customer experience. Why can't I choose when to install? So it's not Monday morning when I'm sitting do...

Regular

When Spotify forces an install, without asking, and it takes an extra 5 minutes to start my computer and listen to music, it is a really miserable customer experience. Why can't I choose when to inst...

366 Views

0 replies

0 likes

  • 366 Views
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Windows 10 Spotify Connect Teul Raumfeld

Hello,My setup looks like thisMS Surface Book 2 Win10 1803 Teufel Raumfeld Stereo L (wired to Router)multiple iOS devices (WLAN) Streaming from iOS to the Raumfeld Stereo L works perfectly fine. But the Raumfeld Stereo L doesn't appear in the Spotify...

Visitor

Hello, My setup looks like this MS Surface Book 2 Win10 1803  Teufel Raumfeld Stereo L (wired to Router) multiple iOS devices (WLAN)   Streaming from iOS to the Raumfeld Stereo L work...

user-removed

Not applicable

976 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes