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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

89092 Views

40 replies

68 likes

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  • 40 replies
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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

vtudor22

Regular

833667 Views

530 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

paytonfrost

Newbie

32787 Views

33 replies

7 likes

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  • 33 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3811 Views

0 replies

4 likes

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  • 4 likes

Artist remains in my library despite removing songs and unfollowing

There is an artist in my library I cannot remove.In the librery there are 0 (zero!) songs of this artist. I also unfollowed this artist. So it should not be there. But while as soon as I unfollow an artist whose songs are not in the library, it disap...

Newbie

There is an artist in my library I cannot remove. In the librery there are 0 (zero!) songs of this artist. I also unfollowed this artist. So it should not be there.   But while as soon as I u...

Changes8

Newbie

551 Views

1 replies

2 likes

  • 551 Views
  • 1 replies
  • 2 likes

Stations Disappearing

I was looking at my stations a few minutes ago and all of a sudden my entire list disappeared. I tried closing the app and going back into it but that didn't seem to do anything.

Newbie

I was looking at my stations a few minutes ago and all of a sudden my entire list disappeared. I tried closing the app and going back into it but that didn't seem to do anything. 

400 Views

0 replies

0 likes

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Solved!!Superuser Contribution Stop Windows from Muting Spotify when screen turns off

Hi, Does anyone know if it's possible to stop Windows from muting third party apps, such as Spotify, when your screen goes to sleep? My XPS 13 can play spotify back without issue from the desktop app, and after 2 minutes on battery, my screen turns o...

Music Fan

Hi,   Does anyone know if it's possible to stop Windows from muting third party apps, such as Spotify, when your screen goes to sleep?   My XPS 13 can play spotify back without issue fr...

meahtenoha

Spotify

63509 Views

10 replies

1 likes

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  • 10 replies
  • 1 likes

Superuser Contribution Windows 10 and Power Management

I've recently upgraded by Surface 3 (non-Pro) from Windows 8.1 to Windows 10. Since the upgrade, when screen blanks as per the "Turn off the display" setting, Spotify stops playing. That is, it is not honouring the "Put the computer to sleep" setting...

Visitor

I've recently upgraded by Surface 3 (non-Pro) from Windows 8.1 to Windows 10.   Since the upgrade, when screen blanks as per the "Turn off the display" setting, Spotify stops playing. &nb...

meahtenoha

Spotify

27863 Views

15 replies

27 likes

Windows
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  • 15 replies
  • 27 likes

music stuttering on acer one 10 notebook

I'm using an acer one 10 notebook and have recently started experiencing a problem with the songs stuttering/skipping - like a cd with a scratch on it. Once it starts, it does it for every song. I can't listen to anything now. I've cleaned up the mem...

Casual Listener

I'm using an acer one 10 notebook and have recently started experiencing a problem with the songs stuttering/skipping - like a cd with a scratch on it.   Once it starts, it does it for ever...

khush37

Casual Listener

1492 Views

6 replies

0 likes

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  • 6 replies
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[bug] Can't play current song when changing audio output

I have a laptop winth Windows 10 x64 installed, and I use many devices for playing music (laptop's speakers, headpohones, bluetooth headphones, audio output on HDMI port, audio output on docking station). When I start playing music, it's fine, but wh...

Regular

I have a laptop winth Windows 10 x64 installed, and I use many devices for playing music (laptop's speakers, headpohones, bluetooth headphones, audio output on HDMI port, audio output on docking stat...

b8i

Music Fan

8332 Views

7 replies

34 likes

Windows
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  • 34 likes

Historical queue keeps returning

Over the past week, every time I play something, after the first song it always returns to play an album I added to the queue a week or so ago. I clear it every time this happens but everytime I restart my computer and Spotify and put on an album, th...

Casual Listener

Over the past week, every time I play something, after the first song it always returns to play an album I added to the queue a week or so ago. I clear it every time this happens but everytime I rest...

854 Views

0 replies

14 likes

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  • 0 replies
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All Local Files Grayed Out/Unavailable

All of my Local Files do not allow me to go to the existing artist or album on Spotify. Recently I turned off Local Files for my Music Library to test something. When I turned it back on, nothing was matched up to the already existing song on Spotify...

Casual Listener

All of my Local Files do not allow me to go to the existing artist or album on Spotify. Recently I turned off Local Files for my Music Library to test something. When I turned it back on, nothing was...

mjoleszczak

Regular

1919 Views

5 replies

1 likes

  • 1919 Views
  • 5 replies
  • 1 likes

Volume Control On a second Device

Hi! So I was wondering if Spotify would add the feature of being able to volume control using a second device, so I currently have an IPhone but would like to control the volume with my Windows Laptop! I'm hoping in the future you would add this feat...

Newbie

Hi! So I was wondering if Spotify would add the feature of being able to volume control using a second device, so I currently have an IPhone but would like to control the volume with my Windows Lapto...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

Spotify not updating my/my friends activity

For the last couple days, my Spotify desktop app hasn't been publishing my listening activity and the majority of my friends activity. It seems to only publish the listening history for a few of my friends when they use the app on their mobiles, but ...

Newbie

For the last couple days, my Spotify desktop app hasn't been publishing my listening activity and the majority of my friends activity. It seems to only publish the listening history for a few of my f...

kokopeli

Newbie

6122 Views

19 replies

39 likes

  • 6122 Views
  • 19 replies
  • 39 likes

Video playing upside down in Windows Spotify Client (1.0.80.474.gef6b503e)

Bug Details: Windows Spotify Client (1.0.80.474.gef6b503e)Windows 10 Operating SystemUser Account: barezinaIncident Date: (approx) 2018-05-12 00:25:00 UTC.Description: User played the song 'No Tears to Cry - Ariana Grande', and the video played in th...

Newbie

Bug Details:   Windows Spotify Client (1.0.80.474.gef6b503e) Windows 10 Operating System User Account: barezina Incident Date: (approx) 2018-05-12 00:25:00 UTC. Description: User played t...

user-removed

Not applicable

664 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

A Windows Store installation of Spotify was found in your system.

I'm trying to install spotify desktop version (not windows store app) and cannot do it.I get this error. "A Windows Store installation of Spotify was found in your system. Please uninstall that version first, or update through the Windows Store" I ha...

Music Fan

I'm trying to install spotify desktop version (not windows store app) and cannot do it. I get this error.     "A Windows Store installation of Spotify was found in your system.  Pl...

MasicoreLord

Casual Listener

30775 Views

4 replies

6 likes

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  • 4 replies
  • 6 likes

Superuser Contribution How to Clear Queue?

I am currently not able to clear my que. What can I do to fix this?

Casual Listener

I am currently not able to clear my que. What can I do to fix this?

5Flux

Casual Listener

1095 Views

2 replies

0 likes

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  • 2 replies
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Ads freeze on PC application Windows 10

For a couple days now I've been experiencing an issue where nearly every time an ad plays, the application freezes and won't continue the ad or the music on its own. Pushing pause, then play, causes it to play the ad and continue the music.

Casual Listener

For a couple days now I've been experiencing an issue where nearly every time an ad plays, the application freezes and won't continue the ad or the music on its own. Pushing pause, then play, causes ...

Luke

Community Legend

1158 Views

1 replies

0 likes

Free
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  • 1 replies
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Can't see my friends activity or they can't see mine

So, for 7 days, I was not able to see my friends' activity. They can't see mine either. I'm not in offline mode or in a private sesion... Any answer? Thanks a lot!

Newbie

So, for 7 days, I was not able to see my friends' activity. They can't see mine either. I'm not in offline mode or in a private sesion... Any answer? Thanks a lot!

user-removed

Not applicable

2058 Views

7 replies

5 likes

  • 2058 Views
  • 7 replies
  • 5 likes

Radio doesn't work

I'm getting "Error" Failed to Load when i hit the Radio button. Anybody else getting this or know the cause? Same problem on my Iphone...

Casual Listener

I'm getting "Error" Failed to Load when i hit the Radio button.  Anybody else getting this or know the cause?  Same problem on my Iphone...

user-removed

Not applicable

1502 Views

5 replies

0 likes

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  • 5 replies
  • 0 likes

The Mars Volta Viscera Eyes Wrong Version

Unsure if this is a good place to post this, but I've noticed an issue recently with the album (Amputechture) version of the song Viscera Eyes, specifically that it's the single version of the song and not the album version. This problem seems relati...

Casual Listener

Unsure if this is a good place to post this, but I've noticed an issue recently with the album (Amputechture) version of the song Viscera Eyes, specifically that it's the single version of the song a...

Andromeda151

Casual Listener

473 Views

2 replies

0 likes

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  • 2 replies
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Problema Feed Amici

Ciao a tutti!Sono circa 7 giorni che il feed amici non si aggiorna, compaiono soltanto due amici (nonostante il fatto che ne abbia più di 50) e i loro ascolti si sono fermati a 7 giorni fa (nonostante il fatto che ascoltano musica abitualmente).Il mi...

Newbie

Ciao a tutti!Sono circa 7 giorni che il feed amici non si aggiorna, compaiono soltanto due amici (nonostante il fatto che ne abbia più di 50) e i loro ascolti si sono fermati a 7 giorni fa (nonostant...

simona_

Casual Listener

7340 Views

1 replies

6 likes

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  • 1 replies
  • 6 likes

Spotify Hi-Fi

Hi All, I came accross below article today and I'm wondering what do I need to do to become a tester? If there's a possibilty of adding me to the list of testers or some kind of waiting list then Spotify please do! Can't wait for you guys to finally ...

Casual Listener

Hi All,   I came accross below article today and I'm wondering what do I need to do to become a tester? If there's a possibilty of adding me to the list of testers or some kind of waiting list...

722 Views

0 replies

0 likes

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  • 0 replies
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Solved!! Adding Songs That are not on Spotify

So I have a large amount of songs on my computer at home but I am on my phone, at work, or with someone else and want them to play some music but some songs are not there for anyone except me. Is there a work around for this? 1. Can I recommend addin...

Newbie

So I have a large amount of songs on my computer at home but I am on my phone, at work, or with someone else and want them to play some music but some songs are not there for anyone except me. Is the...

JackBeau

Composer

66609 Views

1 replies

1 likes

  • 66609 Views
  • 1 replies
  • 1 likes