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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

89106 Views

40 replies

68 likes

  • 89106 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

vtudor22

Regular

833817 Views

530 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

paytonfrost

Newbie

32824 Views

33 replies

7 likes

  • 32824 Views
  • 33 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3818 Views

0 replies

4 likes

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Solved!! Adding Songs That are not on Spotify

So I have a large amount of songs on my computer at home but I am on my phone, at work, or with someone else and want them to play some music but some songs are not there for anyone except me. Is there a work around for this? 1. Can I recommend addin...

Newbie

So I have a large amount of songs on my computer at home but I am on my phone, at work, or with someone else and want them to play some music but some songs are not there for anyone except me. Is the...

JackBeau

Composer

66612 Views

1 replies

1 likes

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  • 1 likes

Struggling to Scrobble/last.fm from spotify

Hello, I noticed my scrobbler for last.fm wasn't recording my tracks a few days ago and I was wondering if anyone else is having this issue too? I checked a few other threads that suggested trying to put spotify in private mode, offline mode, signing...

Casual Listener

Hello, I noticed my scrobbler for last.fm wasn't recording my tracks a few days ago and I was wondering if anyone else is having this issue too?   I checked a few other threads that suggested ...

Oliveeeeeeeeer

Casual Listener

5223 Views

2 replies

2 likes

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  • 2 likes

Web Player don't work

Hi everyone, when I load the web page of Spotify web player, it become black/grey and every button disappears... as if it had not loaded the page...Someone else with the same problem? What happen? Thx all for the support.

Newbie

Hi everyone, when I load the web page of Spotify web player, it become black/grey and every button disappears... as if it had not loaded the page... Someone else with the same problem? What happen? ...

jylipaa

Music Fan

502 Views

1 replies

1 likes

  • 502 Views
  • 1 replies
  • 1 likes

Sorting algorithm fault an inconsistent between desktop and android

It seem not possible to open an issue any longer so I post here instead. I would like to bump the following issue that is closed for some reason.https://community.spotify.com/t5/Ongoing-Issues/Sorting-algorithm-faulty-on-desktop/idc-p/4366157#M67093 ...

Roadie

It seem not possible to open an issue any longer so I post here instead. I would like to bump the following issue that is closed for some reason. https://community.spotify.com/t5/Ongoing-Issues/Sort...

bosi

Roadie

799 Views

2 replies

0 likes

sorting
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  • 2 replies
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Editing playlist details does not grab the whole keyboard any longer

As of 1.0.77.338.g758ebd78 something the function for editing playlist details "Edit Details" has changed. While editing, if I press for example Shift-Left arrow to select text or Control-Left arrow to jump one word, spotify will instead skip to the ...

Roadie

As of 1.0.77.338.g758ebd78 something the function for editing playlist details "Edit Details" has changed. While editing, if I press for example Shift-Left arrow to select text or Control-Left a...

bosi

Roadie

638 Views

3 replies

0 likes

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  • 3 replies
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Spotify is STILL opening at startup no matter what you do, FIX IT

Why is this so hard to fix? Or are you just trying to get rid of all of your customers? It's been ongoing issue for YEARS. Get your priorities together ffs. No matter what you do, no matter what settings you change, spotify will always start when win...

Casual Listener

Why is this so hard to fix? Or are you just trying to get rid of all of your customers? It's been ongoing issue for YEARS. Get your priorities together ffs. No matter what you do, no matter what sett...

475 Views

0 replies

1 likes

  • 475 Views
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equalizer

i need a sound equalizer on the desktop version... only that

Newbie

i need a sound equalizer on the desktop version... only that

394 Views

0 replies

0 likes

  • 394 Views
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Local Files

how do get my local files on my computer that are already in playlists to play on my phone

Casual Listener

how do get my local files on my computer that are already in playlists to play on my phone

bhobs

Casual Listener

428 Views

2 replies

0 likes

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  • 2 replies
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Web Player plays one song at a time and stops

I can't even just click over and press play either...it doesn't work. I have to refresh the page and then press play. Every song, what the heck?

Newbie

I can't even just click over and press play either...it doesn't work.  I have to refresh the page and then press play.  Every song, what the heck?

r3d4cted

Casual Listener

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Dailly Mix on Desktop not available offline

I have the issue that Your Daily Mix Not Available Offline but my connection is still online. I can listen music but cant run Daily Mix. I search on Internet and its say that i need to open port but how can i do in win 7? Can you help? Thank you.

Newbie

I have the issue that Your Daily Mix Not Available Offline but my connection is still online. I can listen music but cant run Daily Mix. I search on Internet and its say that i need to open port but ...

Jay100

Newbie

1679 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Queue gets stuck

Windows 10, Spotify Desktop v1.0.77.338.g758ebd78 This has been happening for quiet some time and I couldn't really be bothered reporting it because I haven't had a great experience with doing that in the past..... Every so often I can be happily que...

Visitor

Windows 10, Spotify Desktop v1.0.77.338.g758ebd78   This has been happening for quiet some time and I couldn't really be bothered reporting it because I haven't had a great experienc...

Sebasty

Community Legend

2456 Views

4 replies

0 likes

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  • 4 replies
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The hated forced install

When Spotify forces an install, without asking, and it takes an extra 5 minutes to start my computer and listen to music, it is a really miserable customer experience. Why can't I choose when to install? So it's not Monday morning when I'm sitting do...

Regular

When Spotify forces an install, without asking, and it takes an extra 5 minutes to start my computer and listen to music, it is a really miserable customer experience. Why can't I choose when to inst...

373 Views

0 replies

0 likes

  • 373 Views
  • 0 replies
  • 0 likes

Windows 10 Spotify Connect Teul Raumfeld

Hello,My setup looks like thisMS Surface Book 2 Win10 1803 Teufel Raumfeld Stereo L (wired to Router)multiple iOS devices (WLAN) Streaming from iOS to the Raumfeld Stereo L works perfectly fine. But the Raumfeld Stereo L doesn't appear in the Spotify...

Visitor

Hello, My setup looks like this MS Surface Book 2 Win10 1803  Teufel Raumfeld Stereo L (wired to Router) multiple iOS devices (WLAN)   Streaming from iOS to the Raumfeld Stereo L work...

user-removed

Not applicable

987 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Windows 10, Bluetooth headset PLAY/PAUSE button not working

Hi,I've seen similar thread, but it's Mac.I'm on Windows 10 PC, Spotify v1.0.19.106.gb8a7150f.My Bluetooth headset's Play/Pause button doesn't work with Spotify even when on-focus. Prev/Next button works fine.Everything works well with Windows Media ...

Casual Listener

Hi, I've seen similar thread, but it's Mac. I'm on Windows 10 PC, Spotify v1.0.19.106.gb8a7150f. My Bluetooth headset's Play/Pause button doesn't work with Spotify even when on-focus. Prev/Nex...

RM_Rosti

Newbie

41627 Views

56 replies

4 likes

Windows
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Allow over proxy

Hello My company use proxy to allow users to reach the Internet.The IT checked and they cannot find any official articlle about IP needed to be whitelisted (or domain)They see in the logs about traffic to 104.199.64.0 but nothing documented.

Newbie

Hello   My company use proxy to allow users to reach the Internet. The IT checked and they cannot find any official articlle about IP needed to be whitelisted (or domain) They see in the log...

1892 Views

0 replies

1 likes

  • 1892 Views
  • 0 replies
  • 1 likes

Can't search cyrillic songs

Hi,When I try to search cyrillic songs in my playlist, they don't appear. However, they seem to appear when searching on the main bar. Which happens on my phone, too. I can find them only by sorting my 1k playlist. That makes them impossible to find ...

Casual Listener

Hi, When I try to search cyrillic songs in my playlist, they don't appear. However, they seem to appear when searching on the main bar. Which happens on my phone, too. I can find them only by s...

U3DyXAH

Casual Listener

1093 Views

4 replies

1 likes

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  • 4 replies
  • 1 likes

Spotify for Windows permanently skips to the next song

I am running Spotify on Windows 10 with the latest update and when I want to play music, the app just constantly skips to the next song instead of playing one. No error message or the like appears.

Casual Listener

I am running Spotify on Windows 10 with the latest update and when I want to play music, the app just constantly skips to the next song instead of playing one.  No error message or the like app...

Narankiwi

Composer

605 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

offline problem waiting for connection

my spotify at deskopt cant download any song and while ago all my downloaded songs are deleted and cant download i reinstall the program few times but my problem still continues how can i solve this problem

Regular

my spotify at deskopt cant download any song and while ago all  my downloaded songs are deleted and cant download i reinstall the program few times but my problem still continues how can i ...

554 Views

0 replies

0 likes

Offline Access
problem
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Sound cuts out

It keeps happening to me where the sound just stops and the track continues to play. It happens when a new track is started. If I go into the volume mixer, spotify is not muted. But if I mute it and then unmute it, the sound comes back.Spotify is the...

Newbie

It keeps happening to me where the sound just stops and the track continues to play. It happens when a new track is started. If I go into the volume mixer, spotify is not muted. But if I mute it and ...

523 Views

0 replies

0 likes

  • 523 Views
  • 0 replies
  • 0 likes