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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83213 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

789441 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22226 Views

22 replies

6 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3000 Views

0 replies

4 likes

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Songs grayed out in playlist but playable from search

I have some playlists that have most of the songs grayed out in the playlist but if I search for the song I am able to play it just fine.

Newbie

I have some playlists that have most of the songs grayed out in the playlist but if I search for the song I am able to play it just fine.  

405 Views

0 replies

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Windows player constantly lagging

Hey! Wondering if anyone experiences the same problem as me and knows a solution. Constantly regardless of either Window updates or Spotify updates my Spotify simply will just lag out. I'll be happily listening to an artist, then when I go to search ...

Casual Listener

Hey!   Wondering if anyone experiences the same problem as me and knows a solution.    Constantly regardless of either Window updates or Spotify updates my Spotify simply will just...

993 Views

0 replies

1 likes

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Can't delete song from songs menu/library

When i select songs on the left side there are 3 songs that are greyed out and that i can't remove.The 3 songs are from a album called New Music. These songs are the first 3 i added in 2014. I think the album is an old playlist.When shuffle play is a...

Newbie

When i select songs on the left side there are 3 songs that are greyed out and that i can't remove. The 3 songs are from a album called New Music. These songs are the first 3 i added in 2014. I thin...

402 Views

0 replies

0 likes

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Solved!! Logging in

At first, the desktop app kept saying it was offline, when my internet connection is fine, and so i gave it a couple days, but it still said i was offline. i decided to reinstall it but now everytime i try to login, the screen freezes. i can still ph...

Casual Listener

At first, the desktop app kept saying it was offline, when my internet connection is fine, and so i gave it a couple days, but it still said i was offline. i decided to reinstall it but now everytime...

quinn11

Casual Listener

759 Views

3 replies

1 likes

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Web Remote Control to stream on my mobile at work (NO WIFI available)

Hi,Spotify web player is blocked at work, and can't install anything. I normally stream on my mobile. Control spotify on a small mobile screen is dificult at wok (IT company). It would be great if I can remote control all spotify functions from a web...

Casual Listener

 Hi, Spotify web player is blocked at work, and can't install anything. I normally stream on my mobile. Control spotify on a small mobile screen is dificult at wok (IT company). ...

C3X4R

Casual Listener

390 Views

1 replies

0 likes

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Application Hangs...

Just to let you guys know...... About every couple of months or so, Spotify seems to hang, or takes a really long time connecting to your servers. Sometimes I can't even logout. Twice I've been forced to have to reinstall on both my laptop and my des...

Visitor

Just to let you guys know...... About every couple of months or so, Spotify seems to hang, or takes a really long time connecting to your servers. Sometimes I can't even logout. Twice I've been force...

319 Views

0 replies

0 likes

Windows
Windows 10
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Trying to download playlist, "waiting for connection" for weeks now

So my favorite playlist has been "waiting for connection" when I try to download it for weeks now, maybe even months at this point. It's the most frustrating thing because this is my go-to playlist. I have no idea why. My other playlist will download...

Newbie

So my favorite playlist has been "waiting for connection" when I try to download it for weeks now, maybe even months at this point. It's the most frustrating thing because this is my go-to playlist. ...

445 Views

0 replies

0 likes

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Activity Feed...My activity can't be seen!

I have my account set so that my activity can be seen. Though for several days it's been strange. I signed into a friends account and I couldnt see my activity. I apparently handnt been on for hours to days. It's the same on my account when viewing m...

Gig Goer

I have my account set so that my activity can be seen. Though for several days it's been strange. I signed into a friends account and I couldnt see my activity. I apparently handnt been on for h...

JoshuaBennett

Gig Goer

685 Views

2 replies

2 likes

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Songs disappearing from playlists and saved

I've noticed a few times that all of a sudden, all the songs by an artist dissappear from my saved songs and playlists, and I don't know what might be causing this or how to fix this. Help

Newbie

I've noticed a few times that all of a sudden, all the songs by an artist dissappear from my saved songs and playlists, and I don't know what might be causing this or how to fix this. Help 😞

383 Views

0 replies

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Friend Activity Stop

Hi. I been using the windows app in my computer. A few days ago I noticed that my friend actitivity stop and I can see what my friend listened 4 days ago. I ask them and they see the same trouble only with my profile. I already unistall the app, clos...

Visitor

Hi.  I been using the windows app in my computer. A few days ago I noticed that my friend actitivity stop and I can see what my friend listened 4 days ago. I ask them and they see the same tro...

kegl1

Gig Goer

1370 Views

5 replies

3 likes

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Solved!! Tracks supposedly running, but no sound

Hi all, I've got Spotify up and running, with no error messages. However, when I press play, no sound comes out The countdown/timer thing on the bottom is working fine, but I don't hear a thing. I'm thinking that re-installing it might solve the prob...

Casual Listener

Hi all,   I've got Spotify up and running, with no error messages.  However, when I press play, no sound comes out  The countdown/timer thing on the bottom is working fine, but I don'...

Christinarose

Newbie

91532 Views

40 replies

2 likes

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Song removals from Spotify

I am getting really sick of songs on my playlists disappearing. I know this is probably happening because of licensing issues with song or recording copyright holders and is not Spotify's direct fault per se. But it is very frustrating and, if more e...

Casual Listener

I am getting really sick of songs on my playlists disappearing.  I know this is probably happening because of licensing issues with song or recording copyright holders and is not Spotify's direc...

mrbleaney

Casual Listener

872 Views

2 replies

1 likes

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Lied nicht abspielbar auf PC

Hallo Comuntiy. Hab ein komisches Problem ich hab ne Playliste auf dem Smartphone sind alle lieder davon Abspielbar. Wenn ich die gleiche Playliste auf dem PC abspielen will kommt bei einem Lied das das Lied nicht exestiert?Was kann man da tun?Habs a...

Newbie

Hallo Comuntiy. Hab ein komisches Problem ich hab ne Playliste auf dem Smartphone sind alle lieder davon Abspielbar. Wenn ich die gleiche Playliste auf dem PC abspielen will kommt bei einem Lied das ...

375 Views

0 replies

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notifications

Hello i have an important question. I turned on notifications, but i dont get one if an artist is releasing new songs/albums. Dont get notifications on my phone, on any spotify device or per e-mail. Would appreciate any help.

Regular

Hello i have an important question. I turned on notifications, but i dont get one if an artist is releasing new songs/albums. Dont get notifications on my phone, on any spotify device or per e-mail. ...

Sebasty

Community Legend

14841 Views

4 replies

0 likes

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Discover Weekly does not reset

Hi, my discover weekly playlist does not seem to reset, could you please take a look? spotify:user:spotify:playlist:37i9dQZEVXcKhkANfUjoNf

Newbie

Hi, my discover weekly playlist does not seem to reset, could you please take a look? spotify:user:spotify:playlist:37i9dQZEVXcKhkANfUjoNf

384 Views

0 replies

0 likes

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Premium account but no valid profile ???

Help! I have a premium account in Spotify. It says "The specified user does not have a valid profile ??? Also.. Spotify does not post on my activity log anymore even if I re-toggle the switch and removing the app and adding it again. How do I fix the...

Regular

Help! I have a premium account in Spotify. It says "The specified user does not have a valid profile ???   Also.. Spotify does not post on my activity log anymore even if I re-toggle the switc...

SteveeB

Casual Listener

16718 Views

18 replies

2 likes

Windows
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I can't hear any song in Spotify PC [Windows 10]

I tried to uninstall the application and re-install it again, and I also logged out from all my devices... And it still doesn't work. The funny part is that I can hear music in the Spotify Web Player but not in the PC application. So, I don't really ...

Newbie

I tried to uninstall the application and re-install it again, and I also logged out from all my devices... And it still doesn't work. The funny part is that I can hear music in the Spotify Web Player...

mjhconnect

Newbie

954 Views

1 replies

0 likes

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I can't login with Facebook on the Spotify for Desktop

I can't log in with Facebook no matter how many times I click on the Facebook login button inside the spotify desktop version. I have removed the spotify from my facebook app options, reinstalled the app and I'm having this same bug.

Regular

 I can't log in with Facebook no matter how many times I click on the Facebook  login button inside the spotify desktop version. I have removed the spotify from my facebook app options, rei...

422 Views

0 replies

0 likes

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"This song is not available. If you have the file on your computer you can import it" 2018

Urgent! No music at my restaurant. I get this message now on a Premium account on every track that I try to play. Three hours earlier everything played ok. Now, three times later, nothing plays. What is going on?

Casual Listener

Urgent! No music at my restaurant. I get this message now on a Premium account on every track that I try to play. Three hours earlier everything played ok. Now, three times later, nothing plays. What...

striketsi

Casual Listener

446 Views

1 replies

0 likes

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