Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Regular
14032 Views
110 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1934 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
4864 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
I have a rather complicated situation in the organization of the albums.Often, when I save some playlists, some songs from these playlists are unique to an album, for example: the song "Feels - Calvin Harris" belongs to the album "Feels - Calvin Harr...
I have a rather complicated situation in the organization of the albums. Often, when I save some playlists, some songs from these playlists are unique to an album, for example: the song "Feels - C...
591 Views
0 replies
0 likes
Release Radar Playlist is supposed to update on fridays, but it didn't. Yesterday the counter inside the release playlist said it is 6 days old, but for real it is now (friday here) at 7 days and would be updating on saturday what makes no sense at a...
Release Radar Playlist is supposed to update on fridays, but it didn't. Yesterday the counter inside the release playlist said it is 6 days old, but for real it is now (friday here) at 7 days and wou...
Roadie
8766 Views
23 replies
3 likes
Hi My work PC just got updated to Windows 7 Enterprise. I started installing all the needed programs including Spotify because I listen to a lot of music at work. However, I'm unable to install. I get this error message: ---------------------------Sp...
Hi My work PC just got updated to Windows 7 Enterprise. I started installing all the needed programs including Spotify because I listen to a lot of music at work. However, I'm unable to inst...
Newbie
190078 Views
120 replies
2 likes
Spotify Usernamesloan1207PlanPremiumCountry Device(dell laptop)Operating System( Windows 10) My Question or Issue running spotify windows 10 store version. would like to delete this version and install the spotify.com version. also i have many playli...
Spotify Username sloan1207 Plan Premium Country Device (dell laptop) Operating System ( Windows 10) My Question or Issue running spotify windows 10 store version. woul...
Community Legend
2766 Views
6 replies
0 likes
I'm using a desktop with Windows vista 64. When I download the installer, and try to double click the .exe file, nothing happens. I was having a problem with local files and figured I'd just uninstall and re-install to make sure I had the newest vers...
I'm using a desktop with Windows vista 64. When I download the installer, and try to double click the .exe file, nothing happens. I was having a problem with local files and figured I'd j...
Community Legend
4397 Views
1 replies
1 likes
I have noticed in the past week that my last.fm scrobbles from desktop spotify have not been saving. The song that is playing shows as scrobbling, but when the next song comes on it just replaces that song and the scrobble isn't saved. I have disconn...
I have noticed in the past week that my last.fm scrobbles from desktop spotify have not been saving. The song that is playing shows as scrobbling, but when the next song comes on it just replaces tha...
Community Legend
1539 Views
1 replies
0 likes
Spotify Usernamejustinhicks99PlanFree/Premium Device(Samsung Galaxy Note 8, Macbook Pro, and Windows Computer)Operating System(Android Oreo, Windows 10,etc.) My Question or Issue I have around 450 songs on my play list, and I don't even hear half of ...
Spotify Username justinhicks99 Plan Free/Premium Device (Samsung Galaxy Note 8, Macbook Pro, and Windows Computer) Operating System (Android Oreo, Windows 10,etc.) My Que...
Community Legend
609 Views
1 replies
1 likes
PlanPremiumCountry USADeviceDesktopOperating SystemWindows 7 Professional My Question or Issue I was listening to my Daily Mixes literally yesterday, and now I go in to my profile and they're completely gone? I had about six that I rotated through an...
Plan Premium Country USA Device Desktop Operating System Windows 7 Professional My Question or Issue I was listening to my Daily Mixes literally yesterday, and now I go i...
Community Legend
1153 Views
1 replies
0 likes
Hi. Just as the title or whatever ~ The release radar playlist wont update. Usually it updates at 00:00 right when the clock changes to the next day but not this time. Release radar is my favorite playlist btw. Any solutions on how to fix it? I read ...
Hi. Just as the title or whatever ~ The release radar playlist wont update. Usually it updates at 00:00 right when the clock changes to the next day but not this time. Release radar is my favorite pl...
Newbie
3929 Views
14 replies
0 likes
Hi,after last update application for window, there is a connetion problem in internal network in my work. All application users in my work have this problem and it is a large corporation, so there are many users too.Before last update everything was ...
Hi, after last update application for window, there is a connetion problem in internal network in my work. All application users in my work have this problem and it is a large corporation,...
Roadie
641 Views
1 replies
1 likes
Help please! I have had this problem for about a week now and it's only getting worse. So first I uninstalled Spotify on my computer because it wasn't picking up on my internet connection so I reinstalled it. But now whenever I try to login, the info...
Help please! I have had this problem for about a week now and it's only getting worse. So first I uninstalled Spotify on my computer because it wasn't picking up on my internet connection so I reinst...
Roadie
1696 Views
1 replies
0 likes
Hello. It seems that every time i log in the screen turns black? I use the web player (windows 10) https://streamable.com/ctfoy
Hello. It seems that every time i log in the screen turns black? I use the web player (windows 10) https://streamable.com/ctfoy <error in action
Roadie
795 Views
1 replies
0 likes
My Spotify for no reason is offline even though it's not on offline mode and I have an internet connection. I have tried to log out and log back in but that didn't work as I don't use Facebook, and one of the posts that is supposed to help me denies ...
My Spotify for no reason is offline even though it's not on offline mode and I have an internet connection. I have tried to log out and log back in but that didn't work as I don't use Facebook, and o...
Roadie
574 Views
1 replies
0 likes
Hi!So, it's been a year that I've been using Spotify Premium but recently I changed my credit card. I followed the instructions to change the details of the credit card but now is not accepting it.....A message appears that Spotify isn't available in...
Hi! So, it's been a year that I've been using Spotify Premium but recently I changed my credit card. I followed the instructions to change the details of the credit card but now is not accepting it....
Roadie
3730 Views
1 replies
0 likes
HOW DO I GET MUSIC FROM MY C DRIVE OR MUSIC FOLDER ON LAPTOP IN TO MY SPOTIFY SO THAT I CAN ASK ALEXA TO PLAY MY BROTHERS HOME MADE MUSIC FROM CID
HOW DO I GET MUSIC FROM MY C DRIVE OR MUSIC FOLDER ON LAPTOP IN TO MY SPOTIFY SO THAT I CAN ASK ALEXA TO PLAY MY BROTHERS HOME MADE MUSIC FROM CID
Roadie
648 Views
1 replies
0 likes
Hey there.About 6 months ago, Drag & Drop suddenly stopped working on my Spotify Desktop App (running on Windows 10 Home), which means i neither can move playlists around nor can i move songs around within playlists. I was hoping that this would be f...
Hey there. About 6 months ago, Drag & Drop suddenly stopped working on my Spotify Desktop App (running on Windows 10 Home), which means i neither can move playlists around nor can i move songs a...
Roadie
827 Views
1 replies
1 likes
PlanFreeCountry United StatesDeviceHP DesktopOperating SystemWindows 10My Question or IssueI have noticed this happen to me a few times and thought that it was time to report it as a bug. I own an iHome Bluetooth speaker and I sometimes like to conne...
Plan Free Country United States Device HP Desktop Operating System Windows 10 My Question or Issue I have noticed this happen to me a few times and thought that it was time to report i...
459 Views
0 replies
0 likes
I was listening to one of my old playlists, and I noticed something weird. The song "Young Volcanoes" by Fall Out Boy on the spotify desktop app sounds like (and I'm pretty sure is) the live version of the song (You can hear cheering at the end) but ...
I was listening to one of my old playlists, and I noticed something weird. The song "Young Volcanoes" by Fall Out Boy on the spotify desktop app sounds like (and I'm pretty sure is) the live version ...
Roadie
577 Views
1 replies
0 likes
Is it possible to only have my downloaded music on my Phone and not downloaded on my Windows computer?
Is it possible to only have my downloaded music on my Phone and not downloaded on my Windows computer?
Roadie
480 Views
1 replies
0 likes
I just signed up, and downloaded the app. When I hit Enable and follow the instructions, I still get no music. Web Player just takes me right back to the Enable page, and loop with no results. I have a Windows laptop. Can anyone help, please?
I just signed up, and downloaded the app. When I hit Enable and follow the instructions, I still get no music. Web Player just takes me right back to the Enable page, and loop with no res...
Roadie
530 Views
1 replies
0 likes
