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Ongoing Issues

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Desktop (Windows)

Discuss Spotify for Windows

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Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • ipanasenko
  • Newbie
  • 45332 Views
  • 77 replies
  • 26 likes
  • 45332 Views
  • 77 replies
  • 26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • cour10e22
  • Regular
  • 72167 Views
  • 268 replies
  • 21 likes
  • 72167 Views
  • 268 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5067 Views
  • 1 replies
  • 6 likes
  • 5067 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 145112 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 145112 Views
  • 0 replies
  • 26 likes

Black screen in Chrome

Hi, again I'm having problem with the spotify web player in chrome in windows 7.When opening https://play.spotify.com/browse it immediately switches to https://open.spotify.com/browse/featured and shows the well known content for a fraction of a seco...

  • Regular
  • Hi,   again I'm having problem with the spotify web player in chrome in windows 7. When opening https://play.spotify.com/browse it immediately switches to https://open.spo...
  • PanPaukan
  • Casual Listener
  • 4265 Views
  • 9 replies
  • 0 likes
  • Web Player
    Windows 7
  • 4265 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Spofity Windows Desktop version slow and crashing

I am using Spotify on my Windows 8.1 laptop. The Spotify app I'm using is version 1.0.77.338.g758ebd78.The problem with the app is that it sometimes gets very slow or even crashes, especially during searches.This has nothing to do with the internet c...

  • Regular
  • I am using Spotify on my Windows 8.1 laptop. The Spotify app I'm using is version 1.0.77.338.g758ebd78. The problem with the app is that it sometimes gets very slow or even crashes, especially ...
  • joostmoll
  • Regular
  • 7628 Views
  • 2 replies
  • 1 likes
  • 7628 Views
  • 2 replies
  • 1 likes

Espontaneous interruption when listening

Good morning!I have a strange issue in my account: When I listen music on PC, iPhone, Android as well as my car, sometimes the playing turns to pause aleatory... sometimes one time in one hour sometimes three of four times in the next. It happens in ...

  • Newbie
  • Good morning! I have a strange issue in my account:  When I listen music on PC, iPhone, Android as well as my car, sometimes the playing turns to pause aleatory... sometimes one time in one hou...
  • 1531 Views
  • 0 replies
  • 0 likes
  • 1531 Views
  • 0 replies
  • 0 likes

Discover Weekly wont update

My Discover Weekly playlist isn't wanting to update. Its been 8 days since it last updated and I've tried plenty of fixes which are not working. Unfollowed, logged out, closed and reopened, then signed back in and followed it again and it still hasnt...

  • Newbie
  • My Discover Weekly playlist isn't wanting to update. Its been 8 days since it last updated and I've tried plenty of fixes which are not working. Unfollowed, logged out, closed and reopened, then sign...
  • Nico
  • Community Legend
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

Solved!! Song I didn't chose starts playing

Hello,I opened Spotify on my PC and new songs have been added to my playlist which I have never listened to before and also I was listening to a song on my laptop when it cut out and started playing a classical song I hadn't heard before.This is a bi...

  • Newbie
  • Hello, I opened Spotify on my PC and new songs have been added to my playlist which I have never listened to before and also I was listening to a song on my laptop when it cut out and started p...
  • Nico
  • Community Legend
  • 619 Views
  • 1 replies
  • 0 likes
  • 619 Views
  • 1 replies
  • 0 likes

Spotify window shows up on my desktop and I can't scroll?

http://prntscr.com/j66zkn This pops up on my desktop and I can't scroll or use mouse4 & 5, does anyone know what this is and how to get rid of it?

  • Newbie
  • http://prntscr.com/j66zkn   This pops up on my desktop and I can't scroll or use mouse4 & 5, does anyone know what this is and how to get rid of it?
  • IguanaSetup
  • Community Legend
  • 509 Views
  • 1 replies
  • 0 likes
  • 509 Views
  • 1 replies
  • 0 likes

finding music videos

I use Spotify in Austria and don't have the option of seaching for music videos. When will this option be available? It seems to be available in other areas.

  • Regular
  •   I use Spotify in Austria and don't have the option of seaching for music videos.  When will this option be available?  It seems to be available in other areas.
  • 328 Views
  • 0 replies
  • 0 likes
  • Search
    video
  • 328 Views
  • 0 replies
  • 0 likes

Application not working

Hi,Lately I've problems with my desktop application. I've been using desktop application for about one year in my current laptop and I had no problems. But unfortunetely, one week ago application began not to work. Also I am not able to reach spotify...

  • Newbie
  • Hi, Lately I've problems with my desktop application. I've been using desktop application for about one year in my current laptop and I had no problems. But unfortunetely, one week ago application b...
  • moocher
  • Newbie
  • 363 Views
  • 1 replies
  • 1 likes
  • 363 Views
  • 1 replies
  • 1 likes

Spotify don't recognize iTunes in Windows 10

Hi everyone, i've just installed Windows 10 pro, so iTunes and imported my library for old playlists. Than I install Spotify and when I go in Settings, iTunes doesn't appear in sources! I tried to disinstall and reinstall both, but it doesn't work!Is...

  • Casual Listener
  • Hi everyone, i've just installed Windows 10 pro, so iTunes and imported my library for old playlists. Than I install Spotify and when I go in Settings, iTunes doesn't appear in sources! I tried to di...
  • 279 Views
  • 0 replies
  • 0 likes
  • 279 Views
  • 0 replies
  • 0 likes

Playlist no longer available and can't delete it

I followed some playlists, it seems the people who created them delete them.So i can't access them anymore, not a problem, i respect it.My problem is I don't want to see them anymore on my playlist list as no use, the issue is i can't delete them

  • Casual Listener
  • I followed some playlists, it seems the people who created them delete them. So i can't access them anymore, not a problem, i respect it. My problem is I don't want to see them anymore on my p...
  • thebube
  • Casual Listener
  • 607 Views
  • 1 replies
  • 0 likes
  • 607 Views
  • 1 replies
  • 0 likes

outlook

outlook 

  • Casual Listener
  • outlook 
  • Bittencourt
  • Spotify Star
  • 655 Views
  • 1 replies
  • 0 likes
  • sfad
  • 655 Views
  • 1 replies
  • 0 likes

Windows Spotify.exe login problem (again)

This happens every couple months with some update and I do not know what unnatural process is required to login to the Spotify.exe --- there is NO reason that logging in to an application is not standardized. At one point, I thought that I had to use...

  • Regular
  • This happens every couple months with some update and I do not know what unnatural process is required to login to the Spotify.exe --- there is NO reason that logging in to an application is not stan...
  • 121698075
  • Regular
  • 656 Views
  • 1 replies
  • 0 likes
  • 656 Views
  • 1 replies
  • 0 likes

Solved!! Clicking album cover goes to wrong song

Is this the right place to report bugs? When I click the album cover to jump to the song's location in a playlist, it often jumps to the wrong song if I have sorted the playlist by a column. It won't work until I play a different playlist and then co...

  • Regular
  • Is this the right place to report bugs?   When I click the album cover to jump to the song's location in a playlist, it often jumps to the wrong song if I have sorted the playlist by a column....
  • FearfulSymmetry
  • Regular
  • 4004 Views
  • 2 replies
  • 14 likes
  • 4004 Views
  • 2 replies
  • 14 likes

switch devices automatically add playlist

When i switch devices it automatically add playlist to my queue.Is there any way to prevent this?

  • Newbie
  • When i switch devices it automatically add playlist to my queue. Is  there any way to prevent this?  
  • 287 Views
  • 0 replies
  • 0 likes
  • 287 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution win10 spotify app slow

On win10 spotify app takes at least 20min to open, any suggestion?

  • Casual Listener
  • On win10 spotify app takes at least 20min to open, any suggestion?
  • RealBlue
  • Casual Listener
  • 1611 Views
  • 3 replies
  • 0 likes
  • 1611 Views
  • 3 replies
  • 0 likes

lost my playlist

i just logged in and lost all my spotify playlist... how do i get them back??

  • Casual Listener
  • i just logged in and lost all my spotify playlist... how do i get them back??
  • Sebasty
  • Community Legend
  • 506 Views
  • 5 replies
  • 0 likes
  • 506 Views
  • 5 replies
  • 0 likes

Enable the reader in the browser

Cannot use Spotify on Opera in Windows 10.It tells: Enable the reader in the browser

  • Casual Listener
  • Cannot use Spotify on Opera in Windows 10. It tells:  Enable the reader in the browser
  • 268 Views
  • 0 replies
  • 0 likes
  • opera
    Windows 10
  • 268 Views
  • 0 replies
  • 0 likes

Problem with logging in

Hi, I'm having trouble logging in Spotify account. I have the password and username but it says Your email and password combination does not match a Spotify account. I'm logged in my Spotify account on my computer but cant login in on my phone.

  • Newbie
  • Hi, I'm having trouble logging in Spotify account.  I have the password and username but it says Your email and password combination does not match a Spotify account. I'm logged in my Spoti...
  • Nico
  • Community Legend
  • 322 Views
  • 1 replies
  • 0 likes
  • 322 Views
  • 1 replies
  • 0 likes

can i play spotify with windows media player to get the visuals

Can i use windows media player to listen to Spotify? I like the visuals it has or does Spotiy have a setting for visuals.

  • Newbie
  • Can i use windows media player to listen to Spotify? I like the visuals it has or does Spotiy have a setting for visuals.
  • Nico
  • Community Legend
  • 2678 Views
  • 1 replies
  • 1 likes
  • 2678 Views
  • 1 replies
  • 1 likes

Solved!! Unable to drag songs or order Playlists

I used to be able to drag songs onto playlists and order playlists by dragging songs within them on Windows desktop. Could you let me know if this is a change that Spotify has made or if I can recover this feature? Thanks

  • Casual Listener
  • I used to be able to drag songs onto playlists and order playlists by dragging songs within them on Windows desktop.    Could you let me know if this is a change that Spotify has made or ...
  • Nico
  • Community Legend
  • 670 Views
  • 3 replies
  • 0 likes
  • 670 Views
  • 3 replies
  • 0 likes