Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
a week ago
ipanasenko
Newbie
45752 Views
77 replies
26 likes

45752 Views
77 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
cour10e22
Regular
72485 Views
268 replies
21 likes

72485 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5088 Views
1 replies
6 likes

5088 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145139 Views
0 replies
26 likes
Mac
Windows

145139 Views
0 replies
26 likes

Spotify erratically starts and changes songs

I use Spotify a lot, but lately it's bugging out by changing songs, playlists or actually start playing in the middle of the night. Happens regardless of device but only when connected to my account - the teenager has no problems despite using same s...

alienorange
Casual Listener
I use Spotify a lot, but lately it's bugging out by changing songs, playlists or actually start playing in the middle of the night. Happens regardless of device but only when connected to my account ...
2018-04-07 11:27:55 AM
2018-04-07 5:36:05 PM
alienorange
Casual Listener
400 Views
2 replies
0 likes

400 Views
2 replies
0 likes

Cannot play this song

As subject, Does anyone has solution?https://open.spotify.com/track/4GBzrfnEYWObQG2Ov4drl9

2ears
Casual Listener
As subject, Does anyone has solution? https://open.spotify.com/track/4GBzrfnEYWObQG2Ov4drl9
2018-03-28 8:02:03 PM
2018-04-07 4:57:26 PM
2ears
Casual Listener
352 Views
2 replies
0 likes

352 Views
2 replies
0 likes

I want to use my headphone amp driver but if I do it skips songs.

So here is the issue that I am having. I just got a set of reference headphones and need and amp to drive them. But I think because I am using the driver for the amp Spotify now just skips every single song on my playlists. Is there a way to solve th...

ReaverWall
Casual Listener
So here is the issue that I am having. I just got a set of reference headphones and need and amp to drive them. But I think because I am using the driver for the amp Spotify now just skips every sing...
2018-04-05 9:33:58 AM
2018-04-06 9:37:40 PM
ReaverWall
Casual Listener
394 Views
3 replies
0 likes

394 Views
3 replies
0 likes

Can't play current song

I get this message and no music plays. I've tried to find a way to contact support but this is where I'm directed.

juuso-kuronen
Newbie
I get this message and no music plays. I've tried to find a way to contact support but this is where I'm directed.
2018-04-06 5:04:53 PM
2018-04-06 8:27:02 PM
phan_times
Community Legend
351 Views
1 replies
0 likes

351 Views
1 replies
0 likes

Solved!! Spotify is not opening on my laptop

I have Windows 10 installed on my laptop. Spotify was installed by default, and I found it a very good app to use. A few weeks ago, Spotify disappeared from my Start menu, and I cannot find the programme on my computer anywhere, unless I go to the Wi...

HollieRogers
Casual Listener
I have Windows 10 installed on my laptop. Spotify was installed by default, and I found it a very good app to use. A few weeks ago, Spotify disappeared from my Start menu, and I cannot find the progr...
2018-04-01 4:10:12 PM
2018-04-06 7:22:21 PM
Luke
Spotify Star
14163 Views
5 replies
0 likes

14163 Views
5 replies
0 likes

some songs are not available

Why is it that some songs on a specific album are not available (and are in grey)? Is it a system bug? They WERE available only a week ago... I don't get it. Specifically, I'm relating to the album "The very best of" by Baccara, but this issue happen...

pazmo
Regular
Why is it that some songs on a specific album are not available (and are in grey)? Is it a system bug? They WERE available only a week ago... I don't get it. Specifically, I'm relating to th...
2018-04-06 5:22:39 PM
2018-04-06 6:09:45 PM
Matheuskrk
Gig Goer
313 Views
1 replies
0 likes

313 Views
1 replies
0 likes

Solved!! How is calculated the "Popularity" of a track?

I have a simple question. When I move my mouse over the "popularity bars", it says that this track has been listened to 45 895 times by example. I was just wondering, does this mean that, since the beginning of Spotify, this track has been listened t...

SoTerelle
Casual Listener
I have a simple question. When I move my mouse over the "popularity bars", it says that this track has been listened to 45 895 times by example. I was just wondering, does this mean that, since the b...
2015-02-15 10:41:52 PM
2018-04-06 2:32:50 PM
Pierre919
Newbie
10150 Views
2 replies
0 likes
Windows

10150 Views
2 replies
0 likes

Loading... ⚫ by Spotify - radio cannot be started

Hey, Trying to open a playlist but it's not willing to do so, and the middle screen says that "The radio cannot be started. Please try again with something else." Can this be deleted from my playlists? Thanks,Billie

Billie73
Casual Listener
Hey, Trying to open a playlist but it's not willing to do so, and the middle screen says that "The radio cannot be started. Please try again with something else." Can this be ...
2018-04-06 2:24:07 PM
319 Views
0 replies
0 likes

319 Views
0 replies
0 likes

Problem notifications new album

Bonjour à tous. Je me permets de vous écrire afin de soulever un problème d'utilisation lié à mon compte Spotify Premium. Je suis aujourd'hui abonné (fonctionnalité "Suivi") à plus de 240 artistes, ceci dans le seul but d'être tenu informé des nouvea...

Moustik74
Casual Listener
Bonjour à tous. Je me permets de vous écrire afin de soulever un problème d'utilisation lié à mon compte Spotify Premium. Je suis aujourd'hui abonné (fonctionnalité "Suivi") à plus de 24...
2014-06-25 6:22:59 PM
2018-04-06 2:20:09 PM
tamtam34
Newbie
4120 Views
5 replies
1 likes
Windows

4120 Views
5 replies
1 likes

Solved!!Superuser Contribution Windows 10 - Left corner song banner (pause,stop) - FIX IT

Hi Spotify Team, please fix this problem from last update of Spotify 1.0.41.375 In left corner in Windows 10 i see everytime if i change volume this poisonous banner of song. Please Fix it, or add in Spotify settings - selection fro off this.Thanks

mamkt121
Casual Listener
Hi Spotify Team, please fix this problem from last update of Spotify 1.0.41.375 In left corner in Windows 10 i see everytime if i change volume this poisonous banner of song. P...
2016-10-25 4:32:17 PM
2018-04-06 1:20:13 PM
iamhenrik
Newbie
281136 Views
128 replies
73 likes
Windows

281136 Views
128 replies
73 likes

Solved!! cant play any songs on my pc

when i try to start a song it just skips every song i have, and says that i cant play this song cause its not available.

Fiskebugga
Casual Listener
when i try to start a song it just skips every song i have, and says that i cant play this song cause its not available.
2018-04-04 10:01:40 AM
2018-04-06 11:44:50 AM
Agathe06
Casual Listener
1204 Views
4 replies
0 likes

1204 Views
4 replies
0 likes

Spotify app won't unmute

This has happened to me twice: the Spotify desktop app becomes stuck on mute and will not unmute. The little volume icon is X'ed out. Clicking will not unmute it. Closing and restarting the app doesn't work; rebooting doesn't work. The app is permane...

moonietunes2
Newbie
This has happened to me twice: the Spotify desktop app becomes stuck on mute and will not unmute. The little volume icon is X'ed out. Clicking will not unmute it. Closing and restarting the app doesn...
2017-09-07 9:18:59 PM
2018-04-06 3:00:31 AM
Luke0g
Newbie
6013 Views
2 replies
2 likes

6013 Views
2 replies
2 likes

Log In Functionality Broken

When trying to log into Spotify in Windows 10 I am unable to successfully log in. I enter my correct account credentials and even after 5-10 minutes of waiting the application remains at the log in screen. My guess is that the application will remain...

dougtehownerer
Newbie
When trying to log into Spotify in Windows 10 I am unable to successfully log in. I enter my correct account credentials and even after 5-10 minutes of waiting the application remains at the log in s...
2018-04-05 9:46:37 PM
296 Views
0 replies
0 likes

296 Views
0 replies
0 likes

Solved!! Spotify Connect don't show all Devices

Hello everybody, I have some troubles with my Spotify Connect Devices. The Spotify App running on my Windows PC only finds some of my Devices.My Iphone can find all of them.Interesting Part: As soon as i connect my Iphone with a Device its available ...

Scharmen
Casual Listener
Hello everybody, I have some troubles with my Spotify Connect Devices. The Spotify App running on my Windows PC only finds some of my Devices. My Iphone can find all of them. Interesting P...
2018-03-27 5:01:59 PM
2018-04-05 7:48:49 PM
Scharmen
Casual Listener
26704 Views
4 replies
1 likes

26704 Views
4 replies
1 likes

Spotify Genre/Mood not working on Windows Desktop for MONTHS!

Dear Spotify, This problem has been plaguing me and other users for months. We have been posting about it on the community forum but have not heard anything back yet. Check out this post: https://community.spotify.com/t5/Desktop-Mac/Genres-Moods-Don-...

emg2dk
Regular
Dear Spotify, This problem has been plaguing me and other users for months. We have been posting about it on the community forum but have not heard anything back yet. Check out this post:&nb...
2018-02-28 10:52:57 PM
2018-04-05 7:32:28 PM
emg2dk
Regular
988 Views
2 replies
5 likes

988 Views
2 replies
5 likes

Shuffle on Collaborative Playlists

The shuffle feature for collaborative playlists sorts by which user added the track on the Android app and Windows desktop version for me. Shuffling the same playlist on my friend's iphone doesn't show this issue (we're the only two collaborators). A...

TheGrahamKelly
Casual Listener
The shuffle feature for collaborative playlists sorts by which user added the track on the Android app and Windows desktop version for me. Shuffling the same playlist on my friend's iphone doesn...
2018-03-06 2:51:41 AM
2018-04-05 5:47:53 PM
JayJoke57
Newbie
738 Views
1 replies
0 likes

738 Views
1 replies
0 likes

Superuser Contribution New Title Bar

It just isn't very nice. The menu now drops downwards, but is completely out of sync with the style of the rest of the Spotify app. Also why are the min/max/close buttons outlined in their own extra black box? Did the devs rollout a menu update befor...

GavinSpavin
Regular
It just isn't very nice. The menu now drops downwards, but is completely out of sync with the style of the rest of the Spotify app. Also why are the min/max/close buttons outlined in their own extra ...
2018-03-10 10:06:08 AM
2018-04-05 5:43:30 PM
ed-mcknight
Newbie
997 Views
3 replies
3 likes

997 Views
3 replies
3 likes

Songs won't leave queue

Every time I open Spotify on my computer, I have to remove these 2 songs from my queue. They play every time I try to listen to music. It will say my queue is empty when it's really not and continues to play those songs every time?

Elira
Newbie
Every time I open Spotify on my computer, I have to remove these 2 songs from my queue. They play every time I try to listen to music. It will say my queue is empty when it's really not and continues...
2018-04-04 9:23:10 PM
2018-04-05 3:36:10 PM
Sebasty
Community Legend
732 Views
1 replies
0 likes

732 Views
1 replies
0 likes

Saved song date is in the future?

The screenshot shows it all, the date is just in the future and saving a new song puts it below it (correct chronologically for what it thinks) but this is just weird.

jjclemo
Casual Listener
The screenshot shows it all, the date is just in the future and saving a new song puts it below it (correct chronologically for what it thinks) but this is just weird.
2018-04-05 4:07:47 AM
2018-04-05 3:30:05 PM
Sebasty
Community Legend
544 Views
1 replies
0 likes

544 Views
1 replies
0 likes

Pages Not Loading On Windows Desktop

All the time I'm using the Windows Desktop application and everytime after browsing through the artists, albums, etc pages for some time, they don't load after awhile and it just shows the dots in a circle and won't load no matter how long I wait. Do...

AwesomeNope
Casual Listener
All the time I'm using the Windows Desktop application and everytime after browsing through the artists, albums, etc pages for some time, they don't load after awhile and it just shows the dots in a ...
2018-04-04 3:30:54 AM
2018-04-05 2:55:26 PM
Soundofus
Spotify Star
346 Views
1 replies
0 likes

346 Views
1 replies
0 likes

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