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Desktop (Windows)

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • songcat1
  • Casual Listener
  • 103389 Views
  • 82 replies
  • 27 likes
  • 103389 Views
  • 82 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • whatintheworldisthis
  • Visitor
  • 107501 Views
  • 291 replies
  • 22 likes
  • 107501 Views
  • 291 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 8048 Views
  • 1 replies
  • 6 likes
  • 8048 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 148620 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 148620 Views
  • 0 replies
  • 26 likes

autostart at login turned off but still starts at login

Using Windows 10 and desktop app. I have auto start turned off, but Spotify still starts at login. How do I get this to stop? Why have the option if it does nothing?

  • Newbie
  • Using Windows 10 and desktop app. I have auto start turned off, but Spotify still starts at login. How do I get this to stop? Why have the option if it does nothing?
  • Cariffo
  • Casual Listener
  • 858 Views
  • 4 replies
  • 2 likes
  • 858 Views
  • 4 replies
  • 2 likes

Solved!! Recently Played songs do not appear.

I opened Spotify and it didn't start on the last song I was listening to (which happens all the time) so I went to Recently Played and it came up with "Nothing here yet.". I checked, and Recently Played songs show up on the Web Player. Any help?

  • Casual Listener
  • I opened Spotify and it didn't start on the last song I was listening to (which happens all the time) so I went to Recently Played and it came up with "Nothing here yet.". I checked, and Recently Pla...
  • l7ke
  • Casual Listener
  • 8061 Views
  • 4 replies
  • 0 likes
  • 8061 Views
  • 4 replies
  • 0 likes

Please fix chromecast with Spotify

I predominately use Spotify on my MacBook Air, however, I have had some issues over the past few days. I recently bought a Google Chromecast, and on desktop and browser, I cannot find my chromecast whatsoever on the devices list. If someone could ple...

  • Newbie
  • I predominately use Spotify on my MacBook Air, however, I have had some issues over the past few days. I recently bought a Google Chromecast, and on desktop and browser, I cannot find my ch...
  • Regimbaud
  • Newbie
  • 369 Views
  • 1 replies
  • 0 likes
  • 369 Views
  • 1 replies
  • 0 likes

Spotify not playing one track

Every time I try to play and record Tchaikovsky/Sibelius' Violin concerto played by Batiashvili/Barenboim, the 1st movement of Sibelius doesn't record and frequently (but not every time) there is no sound played on my computer. There is no problem wi...

  • Newbie
  • Every time I try to play and record Tchaikovsky/Sibelius' Violin concerto played by Batiashvili/Barenboim, the 1st movement of Sibelius doesn't record and frequently (but not every time) there is no ...
  • 286 Views
  • 0 replies
  • 0 likes
  • 286 Views
  • 0 replies
  • 0 likes

Why is Spotify.exe changed to Spotify.ink (microsoft app)

I want the old spotify backsame as him: https://community.spotify.com/t5/Desktop-Windows/Windows-10-installation-NOT-from-store/td-p/4379410

  • Newbie
  • I want the old spotify back same as him: https://community.spotify.com/t5/Desktop-Windows/Windows-10-installation-NOT-from-store/td-p/4379410
  • 566 Views
  • 0 replies
  • 0 likes
  • 566 Views
  • 0 replies
  • 0 likes

The images of my playlists are not updated

I need help guys, I tried to reupload images like 3 times and they don't update… They just appear updated on my profile but when I go to the playlists they don't. I tried it with Mac and iPhone obviously with their last Spotify version. Thanks!

  • Regular
  • I need help guys, I tried to reupload images like 3 times and they don't update… They just appear updated on my profile but when I go to the playlists they don't.   I tried it with Mac and iPh...
  • Sebasty
  • Community Legend
  • 511 Views
  • 6 replies
  • 0 likes
  • 511 Views
  • 6 replies
  • 0 likes

Where's the .exe file in appdata>local>packages etc?

I'm trying to find the initial .exe file for Spotify but cannot find it. Anyone have any suggestions?

  • Newbie
  • I'm trying to find the initial .exe file for Spotify but cannot find it.    Anyone have any suggestions?
  • Sebasty
  • Community Legend
  • 14849 Views
  • 1 replies
  • 0 likes
  • 14849 Views
  • 1 replies
  • 0 likes

Solved!! Is there a contact number or email for help?

I need to make sure my account is current as I should have premium. And for some reason it won't play any songs and skips through the current "radio" songs I selected. How do we get help?

  • Newbie
  • I need to make sure my account is current as I should have premium. And for some reason it won't play any songs and skips through the current "radio" songs I selected. How do we get help?
  • Sebasty
  • Community Legend
  • 805 Views
  • 1 replies
  • 0 likes
  • 805 Views
  • 1 replies
  • 0 likes

Where can i view my playlist on desktop spotify?

On the desktop spotify, I can see my playlist under the 'your library' but i would like to them as i can see on the web --> https://open.spotify.com/collection/playlists How and where can i view my playlist on desktop spotify? Also how do i view my a...

  • Casual Listener
  • On the desktop spotify, I can see my playlist under the 'your library' but i would like to them as i can see on the web --> https://open.spotify.com/collection/playlists   How and where can...
  • Sebasty
  • Community Legend
  • 375 Views
  • 1 replies
  • 0 likes
  • 375 Views
  • 1 replies
  • 0 likes

Playlist consistently shifting to another album

I created a new playlist yesterday. This playlist has 44 songs and 2 hr 51 min of music on it.No matter which song I choose to start the playlist from, following that song, it will start playing another album. Always the same album.To be specific, th...

  • Casual Listener
  • I created a new playlist yesterday.  This playlist has 44 songs and 2 hr 51 min of music on it. No matter which song I choose to start the playlist from, following that song, it will start play...
  • bigmyk2k
  • Casual Listener
  • 599 Views
  • 2 replies
  • 0 likes
  • 599 Views
  • 2 replies
  • 0 likes

Song history not on the queue

I listened to a bunch of songs on a Release Radar playlist yesterday, only to have the playlist reset today. When I click on "Queue" as instructed, the queue shows a mishmash of songs I played literally weeks ago on the PC only. I use a variety of de...

  • Newbie
  • I listened to a bunch of songs on a Release Radar playlist yesterday, only to have the playlist reset today. When I click on "Queue" as instructed, the queue shows a mishmash of songs I played litera...
  • 385 Views
  • 0 replies
  • 1 likes
  • 385 Views
  • 0 replies
  • 1 likes

Songs keep breaking up

Hi, I am having problems with anything I play on my account. Every song just breaks up and stop like in a damage CD. Can you please help.thank you,

  • Casual Listener
  • Hi,    I am having problems with anything I play on my account. Every song just breaks up and stop like in a damage CD. Can you please help. thank you, 
  • JayTheSheep
  • Newbie
  • 7185 Views
  • 3 replies
  • 3 likes
  • 7185 Views
  • 3 replies
  • 3 likes

can't login

Hello, Last week this sweet Spotify desktop app said that "you are offline" but I had my internet connection without any problem. Then I logged out from it to connect with my account again, but couldn't do it. When I click to "Connect with Facebook" ...

  • Newbie
  • Hello,   Last week this sweet Spotify desktop app said that "you are offline" but I had my internet connection without any problem. Then I logged out from it to connect with my account ag...
  • Nico
  • Community Legend
  • 348 Views
  • 1 replies
  • 0 likes
  • 348 Views
  • 1 replies
  • 0 likes

Spotify Unlimited doesnt work anymore

I'm an old spotify-user with an unlimited account, for whom I pay 4,99 € every month . A couple of weeks ago, the account starts to break down while playing music or won't start to play from the beginning. Now there is no way to play some music and s...

  • Newbie
  • I'm an old spotify-user with an unlimited account, for whom I pay 4,99 € every month . A couple of weeks ago, the account starts to break down while playing music or won't start to play from the begi...
  • Sebasty
  • Community Legend
  • 595 Views
  • 1 replies
  • 0 likes
  • 595 Views
  • 1 replies
  • 0 likes

Issues with SpotifyHelper when i click on New releases

When i click on New releases it is slow then they appear then the pop up appears, it only seems to be on the New releases section. Does anyone have any ideas, I am using the latest version as it appears to tell me every 2 days to restart to get the l...

  • Regular
  • When i click on New releases it is slow then they appear then the pop up appears, it only seems to be on the New releases section. Does anyone have any ideas, I am using the latest version as it appe...
  • 329 Views
  • 0 replies
  • 0 likes
  • 329 Views
  • 0 replies
  • 0 likes

Can't play music directly from an album in my library

I don't know if I am the only one having trouble with this one particular bug. But ones I want to play a song directly from an album in my library, it doesn't work.I assume it is a bug, and it is kinda annoying. Cause each and every time I have to go...

  • Regular
  • I don't know if I am the only one having trouble with this one particular bug. But ones I want to play a song directly from an album in my library, it doesn't work. I assume it is a bug, and it is k...
  • Nico
  • Community Legend
  • 1033 Views
  • 6 replies
  • 0 likes
  • 1033 Views
  • 6 replies
  • 0 likes

Spotify Web Player not working

I can log into the webplayer, but as soon as I click on a album, playlist, etc, the whole web player page turns gray, while normally it would display a list of songs. Does anyone know what might be the problem?

  • Newbie
  • I can log into the webplayer, but as soon as I click on a album, playlist, etc, the whole web player page turns gray, while normally it would display a list of songs. Does anyone know what might be t...
  • Nico
  • Community Legend
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

Windows Store for Desktop not a Business App

Hi,I'd like to allow users to install Spotify (desktop version) from the Windows Store, but we have it locked down to only business approved apps. Although Spotify for mobile is listed and can be added to a business store, Spotify for desktop can't b...

  • Newbie
  • Hi, I'd like to allow users to install Spotify (desktop version) from the Windows Store, but we have it locked down to only business approved apps. Although Spotify for mobile is listed and can be a...
  • 380 Views
  • 0 replies
  • 0 likes
  • 380 Views
  • 0 replies
  • 0 likes

Solved!! Queue: all albums of an artist are added to the queue

I use version 1.0.77.338.g758ebd78 on Windows. For a few days (might be since I upgraded to this version, but I'm not sure), I've been having the following problem:whenever I go to an album and click the Play button, ALL THE ALBUIMS FROM THIS ARTIST ...

  • Casual Listener
  • I use version 1.0.77.338.g758ebd78 on Windows. For a few days (might be since I upgraded to this version, but I'm not sure), I've been having the following problem: whenever I go to an album an...
  • patk7
  • Casual Listener
  • 1081 Views
  • 2 replies
  • 0 likes
  • 1081 Views
  • 2 replies
  • 0 likes