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Desktop (Windows)

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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11436 Views

105 replies

47 likes

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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Regular

betterhalf

Casual Listener

1260 Views

13 replies

2 likes

Possible Bug
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3118 Views

38 replies

2 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8898 Views

0 replies

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"This song is not available. If you have the file on your computer you can import it" 2018

Urgent! No music at my restaurant. I get this message now on a Premium account on every track that I try to play. Three hours earlier everything played ok. Now, three times later, nothing plays. What is going on?

Casual Listener

Urgent! No music at my restaurant. I get this message now on a Premium account on every track that I try to play. Three hours earlier everything played ok. Now, three times later, nothing plays. What...

striketsi

Casual Listener

501 Views

1 replies

0 likes

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Another High CPU Thread

I've been struggling with a high CPU utilization issue using the Spotify application for quite some time. I'm running Windows 10 64-bit with the full installation of spotify. For some reason, every time I start the spotify application it will use a c...

Newbie

I've been struggling with a high CPU utilization issue using the Spotify application for quite some time.  I'm running Windows 10 64-bit with the full installation of spotify.  For some rea...

945 Views

0 replies

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Rearranging Play on PC

After spotting a few forum topics asking for helping on rearranging tracklisting on PC, and finding those answers a little incompleteI thought I'd add this topic.....I am using Spotify Desktop App on Windows 10 and its 2018It looks like you can not s...

Newbie

After spotting a few forum topics asking for helping on rearranging tracklisting on PC, and finding those answers a little incomplete I thought I'd add this topic..... I am using Spotify Desktop Ap...

442 Views

0 replies

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"Import Playlist" Option in version 1.0.74.380 dissapeared

HiWhen i updated to this version i couldn't find this option anymore and i can't itunes playlist.Anybody knows what happened???

Newbie

Hi When i updated  to this version i couldn't find this option anymore and i can't itunes playlist. Anybody knows what happened???

joopoohudson

Casual Listener

2676 Views

3 replies

0 likes

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Local files are not scrobbling to last.fm

Scrobbling to last.fm for songs on Spotify works perfectly. My account is connected.last.fm displays the "Scrobbling now" on my profile while I play a local file, but the file isn't saved to my scrobble history. Please help.

Roadie

Scrobbling to last.fm for songs on Spotify works perfectly. My account is connected. last.fm displays the "Scrobbling now" on my profile while I play a local file, but the file isn't saved to my scr...

hans-jürgen

Roadie

4417 Views

2 replies

3 likes

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Spotify Windows UWP app sluggish flickering desktop

I'm noticing using the spotify windows 10 UWP app that my entire desktop screen will "flicker" while i hover the mouse over the focused spotify app. It's almost as if the screen has a desync with poor refresh.Also, the app seems to be sluggish if i d...

Newbie

I'm noticing using the spotify windows 10 UWP app that my entire desktop screen will "flicker" while i hover the mouse over the focused spotify app.  It's almost as if the screen has a desync&nb...

651 Views

0 replies

2 likes

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Spotify Connect not working between Windows PC & Android Phone

Hi, I have Spotify on a Windows 10 PC and also on my Samsung Android phone. Both have the latest versions of Spotify. The 'Connect to a device' feature used to work just fine, but stopped working a few weeks ago. Both my phone and the PC don't show a...

Casual Listener

Hi,   I have Spotify on a Windows 10 PC and also on my Samsung Android phone.   Both have the latest versions of Spotify. The 'Connect to a device' feature used to work just fine, but s...

movingtheground

Newbie

20001 Views

6 replies

4 likes

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Backup downloaded musics

Hi,I have some issues with my windows that pushed me to reinstall it and also I've downloaded 3,000 musics.As I have a limited plan I can't download all these stuff again ! Is there anyway to backup this library before I reinstall windows and after r...

Newbie

Hi, I have some issues with my windows that pushed me to reinstall it and also I've downloaded 3,000 musics. As I have a limited plan I can't download all these stuff again !  Is there anyway...

477 Views

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Certain songs are greyed out even though I have Premium

I am all paid up on spotify premium and there are songs on desktop that are greyed out and don't exist on mobile. For example the songs "lets move to the desert" and "seemed like the whole world was lost" are unplayable meanwhile the rest of the albu...

Newbie

I am all paid up on spotify premium and there are songs on desktop that are greyed out and don't exist on mobile. For example the songs "lets move to the desert" and "seemed like the whole world was ...

410 Views

0 replies

0 likes

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I can't see friend activities on other friends...

I can't see friend activities on other friends... this one had been working before, around 1 week ago. I need your help.

Casual Listener

I can't see friend activities on other friends...   this one had been working before, around 1 week ago.   I need your help.

493 Views

0 replies

1 likes

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New Last.Fm Scrobbler

This new Last.Fm integration loses a very basic function, scrobbling of local/synced files. This is ridiculous. According to Last.Fm forums it is the Spotify API that doesn't allow it. Last.Fm is getting information because local/synced songs shows a...

Music Fan

This new Last.Fm integration loses a very basic function, scrobbling of local/synced files.  This is ridiculous.  According to Last.Fm forums it is the Spotify API that doesn't allow it.&nb...

Go5go

Music Fan

1826 Views

3 replies

0 likes

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Superuser Contribution Can't save to a playlist

When I right click on a song and choose add to playlist, it does not display all of my lists. In fact, it shows only a handful. Thus, I end up having to save it on my iphone. What am I doing wrong on the desktop?Thanks

Casual Listener

When I right click on a song and choose add to playlist, it does not display all of my lists. In fact, it shows only a handful. Thus, I end up having to save it on my iphone. What am I doing wrong on...

meahtenoha

Spotify

1154 Views

2 replies

0 likes

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Solved!! "This song is not available. If you have the file on your computer you can import it." error!

Hi! I have spotify premium, and installed spotify on my windows 10 computer. I have spotify on other units also and it works flawlessly. Now on win 10 computer, whenever I chose a song it says: "This song is not available. If you have the file on you...

Casual Listener

Hi!   I have spotify premium, and installed spotify on my windows 10 computer. I have spotify on other units also and it works flawlessly. Now on win 10 computer, whenever I chose a song it sa...

tubesocs

Casual Listener

872 Views

2 replies

0 likes

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Downloading

If I had another music supplier, I'd be gone from Spotify. I'm sick of not being able to play songs "offline." Post say do this, do that, do this, do that. First one thing, then another. I downloaded my play list onto my desktop yesterday. Ethernet c...

Regular

If I had another music supplier, I'd be gone from Spotify. I'm sick of not being able to play songs "offline." Post say do this, do that, do this, do that.  First one thing, then another. I down...

414 Views

0 replies

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I cannot see other people being online or what are they listening to.

I recently started to use spotify desktop just because it's so much better than the mobile one. But i ran into an issue quickly. I followed my friend and she followed me back but whenever she is online i cannot see that she is online nor what is she ...

Newbie

I recently started to use spotify desktop just because it's so much better than the mobile one. But i ran into an issue quickly. I followed my friend and she followed me back but whenever she is onli...

455 Views

0 replies

1 likes

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why not save my links for social media?

Why not save links for social media like twitter or facebook?In section "About",in artist profile?

Regular

Why not save links for social media like twitter or facebook?In section "About",in artist profile?

315 Views

0 replies

0 likes

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Superuser Contribution Don't play this song / artist

I keep having the same issue with my premium account where I select "Don't play this song or this artist" and the song disappears from the list but then moments later it reappears. How do I stop this from happening every time I want to remove a song ...

Casual Listener

I keep having the same issue with my premium account where I select "Don't play this song or this artist" and the song disappears from the list but then moments later it reappears.  How do I sto...

amischian03

Newbie

4572 Views

3 replies

0 likes

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Spotify repeats the queue on shuffle?

This is an issue i've seen in forums since 2012 and nothing has been done about it. The shuffle queue repeats itself over and over and over, and starts on the same point every time you restart your PC. It's maddening when your playlist is multiple ho...

Newbie

     This is an issue i've seen in forums since 2012 and nothing has been done about it. The shuffle queue repeats itself over and over and over, and starts on the same point every tim...

erithom

Newbie

974 Views

2 replies

0 likes

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Hello my spotify desktop keeps freezing on the premium commercial and some others

I really like Spotify and I listen a lot, the ads don't bother me, in fact I like hearing them because it introduces new music and things that are helpful. I am wondering why my spotify desktop freezes on premium advertisements. Some play and some do...

Casual Listener

I really like Spotify and I listen a lot, the ads don't bother me, in fact I like hearing them because it introduces new music and things that are helpful. I am wondering why my spotify desktop freez...

Scarletrayven

Casual Listener

1046 Views

2 replies

1 likes

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Was getting "offline error code 4", now worse.

Well, after upgrading to the latest greatest version of the app tonight at work, I get the 'error code:4' message. I found a few threads, tried all sorts of sketchy half-hearted workarounds (I should not have to modify my network settings that work p...

Casual Listener

Well, after upgrading to the latest greatest version of the app tonight at work, I get the 'error code:4' message.  I found a few threads, tried all sorts of sketchy half-hearted workarounds (I ...

Dainbramage77

Casual Listener

1398 Views

3 replies

1 likes

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