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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

155443 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

149786 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11496 Views

1 replies

6 likes

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Spotify erratically starts and changes songs

I use Spotify a lot, but lately it's bugging out by changing songs, playlists or actually start playing in the middle of the night. Happens regardless of device but only when connected to my account - the teenager has no problems despite using same s...

Casual Listener

I use Spotify a lot, but lately it's bugging out by changing songs, playlists or actually start playing in the middle of the night. Happens regardless of device but only when connected to my account ...

alienorange

Casual Listener

511 Views

2 replies

0 likes

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Superuser Contribution Windows 10 app - Close button is being rendered low res and weird

Pls take a look at the image attached, the close button on Spotify looks terrible compared to other apps on the platform. Even the three ellipsis menu on the left is weidrly low res. Please fix this for Windows 10 Store Spotify app users.

Casual Listener

Pls take a look at the image attached, the close button on Spotify looks terrible compared to other apps on the platform. Even the three ellipsis menu on the left is weidrly low res.   Please ...

Alfredo

Roadie

798 Views

1 replies

0 likes

Windows 10
Windows 10 Store
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Superuser Contribution Clearing all Songs

How do i clear all my songs? i am aware there is already a topic on this, but it is very outdated and i can;t find the correct settings. Help

Newbie

How do i clear all my songs? i am aware there is already a topic on this, but it is very outdated and i can;t find the correct settings. Help

noah1Salama

Casual Listener

734 Views

2 replies

0 likes

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Solved!!Superuser Contribution Playlist image gets rotated

whenever i try to upload one of my own images as a playlist cover, the picture gets rotated 90 degrees. i've tried manually rotating the picture so it would correct itself but it doesn't work. ive also tried reinstalling spotify but that didn't help ...

Casual Listener

whenever i try to upload one of my own images as a playlist cover, the picture gets rotated 90 degrees. i've tried manually rotating the picture so it would correct itself but it doesn't work. ive al...

Katerina

Spotify Legend

5817 Views

7 replies

0 likes

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Superuser Contribution Unable to change volume/time in a song with sliders

Essentially title, I can't use the sliders on Spotify at all. I've uninstalled and reinstalled twice, which fixes the issue until I restart my computer, which then restarts the issue. Is there any way to fix?

Newbie

Essentially title, I can't use the sliders on Spotify at all. I've uninstalled and reinstalled twice, which fixes the issue until I restart my computer, which then restarts the issue. Is there any wa...

Alfredo

Roadie

3806 Views

1 replies

1 likes

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Superuser Contribution New songs on a playlist don't show up on the "Shuffle" queue

I put this under the PC Client related stuff because it doesn't appear to be an issue on my Android cellphone. I added about 60 songs to a playlist and when I shuffle play the playlist on the computer those songs are never played. That's pretty annoy...

Casual Listener

I put this under the PC Client related stuff because it doesn't appear to be an issue on my Android cellphone. I added about 60 songs to a playlist and when I shuffle play the playlist on the compute...

Pequeno_Macaco

Casual Listener

801 Views

2 replies

0 likes

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some songs are not available

Why is it that some songs on a specific album are not available (and are in grey)? Is it a system bug? They WERE available only a week ago... I don't get it. Specifically, I'm relating to the album "The very best of" by Baccara, but this issue happen...

Regular

Why is it that some songs on a specific album are not available (and are in grey)? Is it a system bug? They WERE available only a week ago... I don't get it.   Specifically, I'm relating to th...

Matheuskrk

Gig Goer

457 Views

1 replies

0 likes

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Can't play current song

I get this message and no music plays. I've tried to find a way to contact support but this is where I'm directed.

Newbie

I get this message and no music plays. I've tried to find a way to contact support but this is where I'm directed.

phan_times

Community Legend

480 Views

1 replies

0 likes

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Loading... ⚫ by Spotify - radio cannot be started

Hey, Trying to open a playlist but it's not willing to do so, and the middle screen says that "The radio cannot be started. Please try again with something else." Can this be deleted from my playlists? Thanks,Billie

Casual Listener

Hey,   Trying to open a playlist but it's not willing to do so, and the middle screen says that "The radio cannot be started. Please try again with something else."    Can this be ...

416 Views

0 replies

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I'm not able to play music anymore

Hello,I ahve try several things but without any success (reinstall, change settings, ....)But since 5 days, the Spotify application on Windows 10 do not work anymore. I can open it, go to playlist and so on. But when i want to play music, it pass thr...

Casual Listener

Hello, I ahve try several things but without any success (reinstall, change settings, ....) But since 5 days, the Spotify application on Windows 10 do not work anymore.  I can open it, go to ...

Jfishhooks1

Regular

663 Views

1 replies

0 likes

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Superuser Contribution Facebook friends are missing

I don't see my facebook friends when goto "Find Friends". Spotify says "none of your friends are on Spotify" but it's actully not true, I know some of my friends are on spotify.

Newbie

I don't see my facebook friends when goto "Find Friends". Spotify says "none of your friends are on Spotify" but it's actully not true, I know some of my friends are on spotify.  

user-removed

Not applicable

1470 Views

1 replies

1 likes

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Solved!! scrolling/user interface frustration

While using the mouse to avigate between the left file select bar, the main screen of the app, and the right screen social feed. When hovering over each respective collumn it feels natural to expect that if you start scrolling over each respective on...

Casual Listener

While using the mouse to avigate between the left file select bar, the main screen of the app, and the right screen social feed. When hovering over each respective collumn it feels natural to expect ...

PudgeEgg

Casual Listener

6007 Views

3 replies

2 likes

file select
mouse
navigation
Scrolling
User Experience Improvement
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Superuser Contribution Scroll To Bottom of Page

Ok so I've seen a number of scrolling issues on the boards here, but I have not come across anybody mentioning how PAINFUL it is to scroll to the bottom of some artists such as Miles Davis, Frank Zappa, and many others. This becomes a nightmare when ...

Newbie

Ok so I've seen a number of scrolling issues on the boards here, but I have not come across anybody mentioning how PAINFUL it is to scroll to the bottom of some artists such as Miles Davis, Frank Zap...

Alfredo

Roadie

1235 Views

1 replies

4 likes

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Log In Functionality Broken

When trying to log into Spotify in Windows 10 I am unable to successfully log in. I enter my correct account credentials and even after 5-10 minutes of waiting the application remains at the log in screen. My guess is that the application will remain...

Newbie

When trying to log into Spotify in Windows 10 I am unable to successfully log in. I enter my correct account credentials and even after 5-10 minutes of waiting the application remains at the log in s...

412 Views

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Superuser Contribution Spotify closes automatically (Win10)

I run Spotify under Windows 10.After a minute or two, Spotify every time closes automatically, even if I do nothing (not playing a song, e.g.)Reinstall won't help.Any idea?

Casual Listener

I run Spotify under Windows 10. After a minute or two, Spotify every time closes automatically, even if I do nothing (not playing a song, e.g.) Reinstall won't help. Any idea?

Alfredo

Roadie

1199 Views

3 replies

0 likes

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Superuser Contribution Spotify Won't Download To Desktop

In the past month or so there was an update for Spotify. The update wouldn't install on my computer. The same error code (18) kept appearing ["The installer is unable to install Spotify because the files to write are in use by another process. Please...

Newbie

In the past month or so there was an update for Spotify. The update wouldn't install on my computer. The same error code (18) kept appearing ["The installer is unable to install Spotify because the f...

Alfredo

Roadie

13932 Views

1 replies

0 likes

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Superuser Contribution Spotify keeps removing songs I've added from my library

I keep finding that songs that I've added to my library have been removed. I'll be scrolling through a playlist of mine and notice that a couple songs have the '+' next to them instead of the checkmark, even though I know I added that song a long tim...

Casual Listener

I keep finding that songs that I've added to my library have been removed. I'll be scrolling through a playlist of mine and notice that a couple songs have the '+' next to them instead of the checkma...

Alfredo

Roadie

8071 Views

3 replies

19 likes

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Superuser Contribution Name of local songs

Hello everyone.When I try to import local files from my computer to Spotify (Mac), it works really well. However, Spotify automatically change the name of my files, trying to guess an existing song title while they are non-market music. I would like ...

Casual Listener

 Hello everyone. When I try to import local files from my computer to Spotify (Mac), it works really well. However, Spotify automatically change the name of my files, trying to guess an existin...

Goodman

Spotify Legend

1964 Views

2 replies

0 likes

local songs
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