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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81376 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

777995 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18519 Views

19 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2819 Views

0 replies

4 likes

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Songs Being Weird

Please help! when i play a song about 20 seconds into the song it goes to the remix version all by its self. got any ideas of how to fix this?

Music Fan

Please help! when i play a song about 20 seconds into the song it goes to the remix version all by its self. got any ideas of how to fix this?

324 Views

0 replies

0 likes

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Shuffle doesn't work properly

Hello, I am writing here to see if anyone else has the same problem. Whenever I start my playlist (about 4500 songs) it just randomizes songs in the particular "section" that I started a song. If I was to start the 2500th song, it would just randomiz...

Casual Listener

Hello,   I am writing here to see if anyone else has the same problem. Whenever I start my playlist (about 4500 songs) it just randomizes songs in the particular "section" that I started a son...

CohanPlayz

Music Fan

400 Views

1 replies

0 likes

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Launch options: Why can't we start in discover instead of overview?

Is there a way of making Spotify start on the Discover tab? I feel like I might blow my brains out if I have to keep seeing the garbage playlists that are featured in the "Overview" tab. It feels really dirty being subjected to that stuff.

Casual Listener

Is there a way of making Spotify start on the Discover tab? I feel like I might blow my brains out if I have to keep seeing the garbage playlists that are featured in the "Overview" tab. It feels rea...

sasquatch1234

Casual Listener

711 Views

3 replies

3 likes

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Ads do not play

Whenever theres an Ad the Ad wont play . I have to restart Spotify EVERY time theres an Ad. Its annoying! I restarted the app like 5,000 times now!Can someone please help me? Thanks.

Music Fan

Whenever theres an Ad the Ad wont play . I have to restart Spotify EVERY time theres an Ad. Its annoying! I restarted the app like 5,000 times now! Can someone please help me? Thanks. 😄

577 Views

0 replies

0 likes

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Cant recover playlist and someone keeps logging in my account

Hi,someone keeps logging into my account and changes playlist and deletes playlists. Even after i used the button "Logout anywehre". and changing password. I dont know what to do. And now one of my favourite playlists is deleted and i cant recover it...

Casual Listener

Hi, someone keeps logging into my account and changes playlist and deletes playlists. Even after i used the button "Logout anywehre". and changing password. I dont know what to do. And now one of my...

Meoo18

Casual Listener

1256 Views

3 replies

0 likes

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SentinelOne Anti Virus - Perceives installer as threat

My corporate team recently updated SentinelOne anti virus software. It now perceives the spotify app as a threat and deletes it. It also halts any new installation. I'm listening to spotify on the web app, but it's not the same experience.

Casual Listener

My corporate team recently updated SentinelOne anti virus software.  It now perceives the spotify app as a threat and deletes it.  It also halts any new installation.   I'm listening...

Ospot

Newbie

1052 Views

2 replies

2 likes

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sort saved and unsaved music in playlists

Hi, Currently we are able to sort playlists on title, artist, album, date and length. But i would like to sort my playlists on saved and unsaved songs as well. That way i can easily select all unsaved songs in order to remove them. I have a habit of ...

Casual Listener

Hi,   Currently we are able to sort playlists on title, artist, album, date and length. But i would like to sort my playlists on saved and unsaved songs as well. That way i can easily select a...

PatatjeSatésaus

Casual Listener

1091 Views

2 replies

2 likes

option
saved
unsaved
Update
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Search by year

I used to be able to search by year of album releasedate or by label with "search:2017" or "search:stiff". The label search option still works.. But what happend tot the search by date option? It's not working anymore?

Music Fan

I used to be able to search by year of album releasedate or by label with "search:2017" or "search:stiff". The label search option still works.. But what happend tot the search by date option? I...

anghy

Gig Goer

15250 Views

12 replies

3 likes

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Wire Bose doesn´t work with spotify

I have been using Bose ( wire) with my desktop, something happend to my computer and I reinstalled spotify but now if I try to play something, song names starts like random and is not workingI open other application and speakers are working Computer ...

Casual Listener

I have been using Bose ( wire) with my desktop, something happend to my computer and I reinstalled spotify but now if I try to play something, song names starts like random and is not working I open...

spelchekr

Gig Goer

1087 Views

3 replies

0 likes

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Solved!! Radio station based on playlist - updated when list is changed?

Hi: If I create a radio station from a playlist, does the content of that radio station over time if the playlist changes? Or does the radio station take a "snapshot" of the play list at the moment it is created?

Newbie

Hi:   If I create a radio station from a playlist, does the content of that radio station over time if the playlist changes?  Or does the radio station take a "snapshot" of the play list ...

spelchekr

Gig Goer

895 Views

1 replies

0 likes

Radio
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Superuser Contribution No internet connection available - intermittent - Windows 10

I have Spotify on my desktop with Windows 10. It had been working fine until I installed some updates for my motherboard/BIOS. Now most of the time it says "No internet connection available". Internet works great on the computer besides on Spotify. I...

Casual Listener

I have Spotify on my desktop with Windows 10. It had been working fine until I installed some updates for my motherboard/BIOS.   Now most of the time it says "No internet connection available"...

Alfredo

Roadie

2225 Views

3 replies

0 likes

intermittent
No Internet
Windows 10
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Notifications from spotify

I'm always finding myself going to artists pages and finding new music. Isn't spotify supposed to send you notifications when artists you follow release new stuff? I'm using desktop spotify with windows 10

Casual Listener

I'm always finding myself going to artists pages and finding new music. Isn't spotify supposed to send you notifications when artists you follow release new stuff? I'm using desktop spotify with wind...

IssaTDOTthang

Casual Listener

718 Views

1 replies

0 likes

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Bug report regarding discord song sharing

Hello, if i've understood the instructions properly, I am to post here for bug reports, to the relevant platform. I'm using Windows 10, along with Discord, and whilst "Listening along" with one of my friends, an error was encountered by my friend, th...

Casual Listener

Hello, if i've understood the instructions properly, I am to post here for bug reports, to the relevant platform.   I'm using Windows 10, along with Discord, and whilst "Listening along" with ...

549 Views

0 replies

0 likes

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Disable Hotkeys for Desktop Version

Hey, I installed the Desktop Version of Spotify and I would like to know if there is any possibility to turn the Hotkey feature off.

Newbie

Hey,   I installed the Desktop Version of Spotify and I would like to know if there  is any possibility to turn the Hotkey feature off.    

1376 Views

0 replies

8 likes

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Customising playlists

I am unable to set artworks to my playlists. I also am unable to set descriptions on my playlists. I have noticed that i had the option perviously but now after checking, i am unable to do this now. I have tried on Mac, Windows, and iOS. When clickin...

Newbie

I am unable to set artworks to my playlists. I also am unable to set descriptions on my playlists. I have noticed that i had the option perviously but now after checking, i am unable to do this now. ...

spelchekr

Gig Goer

680 Views

1 replies

0 likes

  • 680 Views
  • 1 replies
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How to troubleshoot local files

I have tried multiple times to add Local Files to the Spotify app with no success. I cannot do it via the settings and adding the folder, I cannot drag & drop (it shows a red circle slash icon), or any other means. Is there a way to get a log file or...

Casual Listener

I have tried multiple times to add Local Files to the Spotify app with no success.  I cannot do it via the settings and adding the folder, I cannot drag & drop (it shows a red circle slash i...

TxDrifter

Casual Listener

681 Views

1 replies

0 likes

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Web Player not working

I used to be able to use the web player easily, but about a month ago, it would let me click on the music and it would act like it was going to play, but it wouldn't do anything. Now when I log in it won't even let me click the songs. I've tried ever...

Newbie

I used to be able to use the web player easily, but about a month ago, it would let me click on the music and it would act like it was going to play, but it wouldn't do anything. Now when I log in it...

481 Views

0 replies

0 likes

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No se reproducen en la computadora

No puedo reproducir las canciones en desktop y se saltan las canciones sin que se escuchen

Casual Listener

No puedo reproducir las canciones en desktop y se saltan las canciones sin que se escuchen

376 Views

0 replies

0 likes

  • 376 Views
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Solved!! I can't install

Hello(i'm french ; not sure to have a good english...) I had Spotify and it work perfectly. Three days ago, I probably uninstall a program. After that, Spotify said "can't find connexion" I read I have to uninstall and reinstall Spotify. I uninstall ...

Casual Listener

Hello (i'm french ; not sure to have a good english...)   I had Spotify and it work perfectly.   Three days ago, I probably uninstall a program. After that, Spotify said "can't find co...

ericbeau

Casual Listener

1566 Views

4 replies

0 likes

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Spotify Desktop install instead of the Windows Store Version

Does anyone know how to install the Spotify Desktop version instead of the Windows Store Version? I have uninstalled the Windows Store App and deleted all folder from %appdata%, however any subsequent install ALWAYS installs the Windows Store App. I ...

Newbie

Does anyone know how to install the Spotify Desktop version instead of the Windows Store Version?  I have uninstalled the Windows Store App and deleted all folder from %appdata%, however an...

DerMoriz

Roadie

1178 Views

1 replies

0 likes

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  • 1 replies
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