Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81555 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
778940 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18769 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Is there a twitter hashtag already in use to address this?It should go viral.I have a lot of friends using the inbox feature, but htey aren't active within the Spotify Community.
Is there a twitter hashtag already in use to address this? It should go viral. I have a lot of friends using the inbox feature, but htey aren't active within the Spotify Community.
147 Views
0 replies
4 likes
I press the log in with facbook and it opens new browser window and says now it's okay to close it and Nothing happens. For more then a month. Seriously, when it came down to charge me for premium even though i didn't want it it was resolved fast, an...
I press the log in with facbook and it opens new browser window and says now it's okay to close it and Nothing happens. For more then a month. Seriously, when it came down to charge me for premium ev...
Casual Listener
359 Views
2 replies
0 likes
Has anyone else noticed that the control pop up is sporadically not working when you hover over spotify minimised in the start bar. I see they've shrunk it, and it was working, but now it has stopped from working at all even after a restart Anyone el...
Has anyone else noticed that the control pop up is sporadically not working when you hover over spotify minimised in the start bar. I see they've shrunk it, and it was working, but now it ha...
476 Views
0 replies
0 likes
Came back to Spotify after at least a couple months absence and discovered only four or five of my artists are even listed. My songs are still there but all jumbled up and I don't see a way to arrange them by artist. I don't have a playlist and don't...
Came back to Spotify after at least a couple months absence and discovered only four or five of my artists are even listed. My songs are still there but all jumbled up and I don't see a way to ...
270 Views
0 replies
0 likes
Any fixes?
Any fixes?
597 Views
0 replies
0 likes
So for awhile now, I have binded three buttons on my mouse: one for play/pause, one for forward track, and one for backtrack. All of them have worked for a very long time now, but it seems that only recently has this stopped working for me. None of t...
So for awhile now, I have binded three buttons on my mouse: one for play/pause, one for forward track, and one for backtrack. All of them have worked for a very long time now, but it seems that only ...
Music Fan
745 Views
3 replies
0 likes
SAME. I WANT THIS FEATURE BACK NOW PLEASE
SAME. I WANT THIS FEATURE BACK NOW PLEASE
175 Views
0 replies
1 likes
https://play.spotify.com/messagesThis link no longer works... they just need to bring it the f*** back... they have untill the end of the month then im stoping my premium..
https://play.spotify.com/messages This link no longer works... they just need to bring it the f*** back... they have untill the end of the month then im stoping my premium..
184 Views
0 replies
3 likes
umm this is bs as im sure you can see WE WANT THE MESSAGING BACK!!! COME ON!
umm this is bs as im sure you can see WE WANT THE MESSAGING BACK!!! COME ON!
178 Views
0 replies
1 likes
Hi Rorey, I reached out to your Customer Support team yesterday and received a response from Jennifer (Spotify Case # 07712293). Appreciate the quick turnaround! She didn't mention a playlist being sent, so I'm following up here. As you mentioned, if...
Hi Rorey, I reached out to your Customer Support team yesterday and received a response from Jennifer (Spotify Case # 07712293). Appreciate the quick turnaround! She didn't mention a p...
187 Views
0 replies
0 likes
This is so so so so so sad. A sad day for Spotify and music lovers indeed. This will lead to making Spotify less "sticky" and eliminates the magic of the software. Someone will step in to replace this feature.
This is so so so so so sad. A sad day for Spotify and music lovers indeed. This will lead to making Spotify less "sticky" and eliminates the magic of the software. Someone will step in to replace thi...
90 Views
0 replies
3 likes
So I just noticed that they have spared themselves from some grief that's been outlined all throughout this thread. That is to say, they've now added a playlist to all of our accounts called 'Inbox.' It appears to have every song that has ever been s...
So I just noticed that they have spared themselves from some grief that's been outlined all throughout this thread. That is to say, they've now added a playlist to all of our accounts called 'Inbox.'...
136 Views
0 replies
0 likes
I've tried to request that a playlist be created with my inbox via email. Please can you do this. I've been a premium subscriber for years and your inbox is how I've charted my life. To delete all that without giving us any opportunity to salvage it ...
I've tried to request that a playlist be created with my inbox via email. Please can you do this. I've been a premium subscriber for years and your inbox is how I've charted my life. To delete all th...
143 Views
0 replies
1 likes
When I right click in the new update of Windows, the queue function is removed??
When I right click in the new update of Windows, the queue function is removed??
Not applicable
856 Views
1 replies
0 likes
Spotify, May I have your attention please? I have an iPhone and I use SPOTIFY instead of Apple Music. Why? Because I could easily share music with mt friends who have Android phones. Plus, you guys are different. When I originally signed up for the 3...
Spotify, May I have your attention please? I have an iPhone and I use SPOTIFY instead of Apple Music. Why? Because I could easily share music with mt friends who have Android phones...
84 Views
0 replies
3 likes
I was forced to update and can no longer send songs to my friends. I can't even access my inbox. I use Spotify for this reason. I cannot find the messages. I can't find them on my Mac Spotify desktop app and I can't find them on my Android Spotify mo...
I was forced to update and can no longer send songs to my friends. I can't even access my inbox. I use Spotify for this reason. I cannot find the messages. I can't find them on my Mac Spotify de...
Spotify Star
1643 Views
5 replies
1 likes
...doesn't work anymore as of 1.0.50.41368.gbd68dbef. Not handy!
...doesn't work anymore as of 1.0.50.41368.gbd68dbef. Not handy!
413 Views
0 replies
0 likes
Anyone know how to download 1.0.50 version for Windows? Taking the option to upgrade from the help menu in the app doesn't work, nor does downloding the installer from the website - I just end up with 1.0.49 each time.
Anyone know how to download 1.0.50 version for Windows? Taking the option to upgrade from the help menu in the app doesn't work, nor does downloding the installer from the website - I just e...
Music Fan
645 Views
1 replies
0 likes
Hello,I am trying to cancel my Premium account but I do not see a way to explain exactly why I am cancelling. Can you please give me a way to tell your team exactly why a 5+ year customer is cancelling. I would love to voice my opinion so you know wh...
Hello, I am trying to cancel my Premium account but I do not see a way to explain exactly why I am cancelling. Can you please give me a way to tell your team exactly why a 5+ year customer is canc...
390 Views
0 replies
0 likes
