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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139140 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139140 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54892 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54892 Views
  • 0 replies
  • 33 likes

Deleting messages

Hi, I've just opened up Spotify on my Windows desktop this morning and there is a 2 red icon on the messages menu on the left hand side. When I click on messages the two messages that appear are from 3 years ago ! Is there any way of deleting these m...

  • Casual Listener
  • Hi,   I've just opened up Spotify on my Windows desktop this morning and there is a 2 red icon on the messages menu on the left hand side. When I click on messages the two messages that appe...
  • Joe
  • Community Legend
  • 313 Views
  • 1 replies
  • 1 likes
  • Windows
  • 313 Views
  • 1 replies
  • 1 likes

Playlist deleted

My playlist is missing and I have no memory of deleting it, I heard some got it back from moderators so that's what I need too I guess... I tried mailing them but I got the copy-paste message "Go to spotify community page at http://community.spotify....

  • Casual Listener
  • My playlist is missing and I have no memory of deleting it, I heard some got it back from moderators so that's what I need too I guess... I tried mailing them but I got the copy-paste message "Go to ...
  • Joe
  • Community Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • Windows
  • 238 Views
  • 1 replies
  • 0 likes

Account compromised (???) PLEASE HELP

Not sure much background is necessary here, but in case it is: http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Spotiify-crashes-even-after-system-recovery-reinstall/m-p/580954#M65874 Okay, so Spotify is crashing constantly on desktop and i...

  • Visitor
  • Not sure much background is necessary here, but in case it is: http://community.spotify.com/t5/Help-Desktop-Linux-Mac-and/Spotiify-crashes-even-after-system-recovery-reinstall/m-p/580954#M65874 &...
  • Peter__
  • Community Legend
  • 273 Views
  • 1 replies
  • 0 likes
  • Windows
  • 273 Views
  • 1 replies
  • 0 likes

Deleted Playlist!

How do I undelete a deleted playlist? I thought I was deleting a song and it was a whole playlist with my favorite songs!! Help!

  • Newbie
  • How do I undelete a deleted playlist? I thought I was deleting a song and it was a whole playlist with my favorite songs!! Help!    
  • Joe
  • Community Legend
  • 219 Views
  • 1 replies
  • 0 likes
  • Windows
  • 219 Views
  • 1 replies
  • 0 likes

Wrong songs

Hey guys. I got on spotify today and I began playing a playlist of mine that I made. When the song ended, it immediately went to a different playlist with songs from the 60s, of which I have not heard before. I don't remember changing ANYTHING in my ...

  • Newbie
  • Hey guys. I got on spotify today and I began playing a playlist of mine that I made. When the song ended, it immediately went to a different playlist with songs from the 60s, of which I have not hear...
  • Peter__
  • Community Legend
  • 229 Views
  • 1 replies
  • 0 likes
  • Windows
  • 229 Views
  • 1 replies
  • 0 likes

New messages in inbox are not new

Hello! My inbox sometimes displays a number next to it indicating that I've received new messages. When I check my inbox there are no new messages. I've gone through every single message and when I exit the inbox it still says I've got new messages. ...

  • Casual Listener
  • Hello!     My inbox sometimes displays a number next to it indicating that I've received new messages.   When I check my inbox there are no new messages.   I've gone...
  • pnäh
  • Casual Listener
  • 343 Views
  • 4 replies
  • 0 likes
  • Windows
  • 343 Views
  • 4 replies
  • 0 likes

Win7 problems

Hi, I have a little problem with using spotify with Win&. In browser (Chrome) it works OK, but when I've installed it on my Win7, it's not working. It has synchronized all my playlists but when I want to listen to any kind of music, it's just doesn't...

  • Newbie
  • Hi, I have a little problem with using spotify with Win&. In browser (Chrome) it works OK, but when I've installed it on my Win7, it's not working. It has synchronized all my playlists but when I...
  • robbe_hb
  • Roadie
  • 270 Views
  • 1 replies
  • 0 likes
  • Windows
  • 270 Views
  • 1 replies
  • 0 likes

Where the hell are my local files?

Bonjour à tous ! Pourquoi les playlists générales ne s'affichent plus ? Tout marchait très bien , et maintenant , plus de playlists ! Avez vous une idée ?? Merci à tous de votre contribution , Marc

  • Casual Listener
  • Bonjour à tous !   Pourquoi les playlists générales ne s'affichent plus ?   Tout marchait très bien , et maintenant , plus de playlists !   Avez vous une idée ??   ...
  • 209 Views
  • 0 replies
  • 0 likes
  • Windows
  • 209 Views
  • 0 replies
  • 0 likes

404 Error

I am a subscriber and I have had a 404 Error the past few days. I exit and go back in, same thing. This is really getting tiresome; I'd like to be able to listen to the music I pay for.

  • Regular
  • I am a subscriber and I have had a 404 Error the past few days. I exit and go back in, same thing. This is really getting tiresome; I'd like to be able to listen to the music I pay for.
  • Joe
  • Community Legend
  • 357 Views
  • 4 replies
  • 0 likes
  • Windows
  • 357 Views
  • 4 replies
  • 0 likes

Importing playlists from Media Player

MY, I repeat, MY NOT- FROM -SPOTIFY playlist on Media Player was imported to Spotify. Now my own music that was on my media player on my laptop is not available to me on my laptop and I can only listen to it if I am online with Spotify. HOW DO I GET ...

  • Newbie
  • MY, I repeat, MY NOT- FROM -SPOTIFY playlist on Media Player was imported to Spotify. Now my own music that was on my media player on my laptop is not available to me on my laptop and I can only list...
  • Joe
  • Community Legend
  • 305 Views
  • 1 replies
  • 0 likes
  • Windows
  • 305 Views
  • 1 replies
  • 0 likes

Activity showing single repeated/old "user shared a track" message

Activity feed was working great for a while, but recently I see over and over that one of my friends shared Chelsea Wolfe's "We Hit a Wall", as if they were sharing it again every day. It's always close to the top. Regular listening activity continue...

  • Music Fan
  • Activity feed was working great for a while, but recently I see over and over that one of my friends shared Chelsea Wolfe's "We Hit a Wall", as if they were sharing it again every day. It's always cl...
  • 320 Views
  • 0 replies
  • 0 likes
  • Windows
  • 320 Views
  • 0 replies
  • 0 likes

Questions about "Discover" feature

Hello everybody, I have some questions about the recent Spotify's "Discover" feature: - What would be the criteria used to determine when the songs shared by my followers appears in there or not? - What's the point of spending the time by clicking on...

  • Regular
  • Hello everybody,   I have some questions about the recent Spotify's "Discover" feature:   - What  would  be t he  criteria  us ed t o de te rmine when ...
  • 288 Views
  • 0 replies
  • 0 likes
  • Windows
  • 288 Views
  • 0 replies
  • 0 likes

Spotify publishes the last listened song to Facebook after launch

Hello, it's my first post here. I found, that every time I launch the Spotify Windows Client it publishes the last listened song to Facebook, even if I've listened this song in the private session. I usually turn on the private session for not publis...

  • Newbie
  • Hello, it's my first post here.    I found, that every time I launch the Spotify Windows Client it publishes the last listened song to Facebook, even if I've listened this song in the p...
  • claudiamc
  • Roadie
  • 370 Views
  • 2 replies
  • 0 likes
  • Windows
  • 370 Views
  • 2 replies
  • 0 likes

Some songs don't play (Argentina)

Hello! Im using the desktop app, there are many songs that don't play. Anyone having the same problem? license issues? Greetings! Alfredo

  • Casual Listener
  • Hello!   Im using the desktop app, there are many songs that don't play.   Anyone having the same problem?   license issues?   Greetings!   Alfredo
  • AlfredoConde
  • Casual Listener
  • 377 Views
  • 2 replies
  • 0 likes
  • Windows
  • 377 Views
  • 2 replies
  • 0 likes

Any news on Collection?

This was announced almost a year ago, and we desperately need it. Can anyone from the Spotify camp say if it's at least coming this year?

  • Roadie
  • This was announced almost a year ago, and we desperately need it. Can anyone from the Spotify camp say if it's at least coming this year?
  • Peter__
  • Community Legend
  • 421 Views
  • 1 replies
  • 0 likes
  • Linux
    Mac
    Windows
  • 421 Views
  • 1 replies
  • 0 likes

Tracks I only play in 'Private Session' are showing in my Top Tracks list!!!!

I'm quite shocked to see that the tracks I play in 'private session', so no-one knows how I have a secret penchant for some embarassingly uncool stuff, are showing in my 'Top Tracks' on my profile! I'm going to go as far as to say 'What the **bleep**...

  • Casual Listener
  • I'm quite shocked to see that the tracks I play in 'private session', so no-one knows how I have a secret penchant for some embarassingly uncool stuff, are showing in my 'Top Tracks' on my profile! I...
  • JonVonRox
  • Regular
  • 2806 Views
  • 5 replies
  • 1 likes
  • Linux
    Mac
    Windows
  • 2806 Views
  • 5 replies
  • 1 likes

Solved!! Issue while playing song

Hi. Why when I´m playing a song, sometimes the player doesn´t show it right in the main window?

Imagen 1.jpg
  • Regular
  • Hi. Why when I´m playing a song, sometimes the player doesn´t show it right in the main window?    
  • Peter__
  • Community Legend
  • 590 Views
  • 1 replies
  • 0 likes
  • Windows
  • 590 Views
  • 1 replies
  • 0 likes

Window management on Windows is not idiomatic

Windows users have access to a number of idiomatic shortcuts for windows management: WindowsKey+UpArrow for Maximize, WKey+LeftArrow or +RightArrow for dock to screen edge, drag menubar to top of screen for maximize. Advanced windows users make a lot...

  • Newbie
  • Windows users have access to a number of idiomatic shortcuts for windows management: WindowsKey+UpArrow for Maximize, WKey+LeftArrow or +RightArrow for dock to screen edge, drag menubar to top of scr...
  • Peter__
  • Community Legend
  • 396 Views
  • 1 replies
  • 0 likes
  • Windows
  • 396 Views
  • 1 replies
  • 0 likes

Eddyspotifylover

I have waited all day for someone from Spotify to email me on what is going on with my service. I don't want to cancel my service. I love Spotify. But if I can't use it I have no choice but to cancel my subscription

  • Casual Listener
  • I have waited all day for someone from Spotify to email me on what is going on with my service. I don't want to cancel my service. I love Spotify. But if I can't use it I have no choice but to cancel...
  • Peter__
  • Community Legend
  • 481 Views
  • 1 replies
  • 0 likes
  • Windows
  • 481 Views
  • 1 replies
  • 0 likes

Unreachable Albums ?

Hey guys, I noticed a whole lot of albums i was listening to dissapear (from playlists and the artist's page) which is totally not cool... But regardless I also have been encountering albums that are not possible to get to by searching the artist's p...

  • Regular
  • Hey guys,   I noticed a whole lot of albums i was listening to dissapear (from playlists and the artist's page) which is totally not cool... But regardless I also have been encountering albu...
  • quinnmct
  • Regular
  • 691 Views
  • 2 replies
  • 0 likes
  • Windows
  • 691 Views
  • 2 replies
  • 0 likes