Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
Hi, my Friend Activity feed on the right hand side of Spotify recently stopped working. All that's there now is the button to find friends. When I do click it, it shows me the list of my friends who use spotify with buttons to follow them, and also t...
Hi, my Friend Activity feed on the right hand side of Spotify recently stopped working. All that's there now is the button to find friends. When I do click it, it shows me the list of my friends who ...
Music Fan
1317 Views
5 replies
1 likes
Hi Guys, https://open.spotify.com/album/2jGG5Ao9GvTuil2pSfO01o This album disappeared from the Musician's playlist. That's fair but problem is i can reach with my android phone this album. I can download, i can listen but with windows it looks grey. ...
Hi Guys, https://open.spotify.com/album/2jGG5Ao9GvTuil2pSfO01o This album disappeared from the Musician's playlist. That's fair but problem is i can reach with my android phone this a...
187 Views
0 replies
0 likes
I used to be able to select multiple songs at a time by clicking and dragging my mouse over them, but I haven't been able to use this feature for at least a few months now. I have really large playlists, so it's very inconvenient not to have this ava...
I used to be able to select multiple songs at a time by clicking and dragging my mouse over them, but I haven't been able to use this feature for at least a few months now. I have really large p...
Casual Listener
865 Views
2 replies
0 likes
My Spotify app tells me in the list details that the Daily Mix is endless, but it isn't. It doesn't load more music as I listen or scroll, and once it plays the last song it just stops.
My Spotify app tells me in the list details that the Daily Mix is endless, but it isn't. It doesn't load more music as I listen or scroll, and once it plays the last song it just stops.
Newbie
3009 Views
7 replies
0 likes
Buenas soy nuevo en Spotify y quisiera saber como hago para ver las listas creadas en mi pc desde mi Iphone y viceversa.
Buenas soy nuevo en Spotify y quisiera saber como hago para ver las listas creadas en mi pc desde mi Iphone y viceversa.
Community Legend
555 Views
1 replies
0 likes
If I ban a song from one of my daily mixes, does that also mean that it won't come up in my others? A couple of my mixes are really similar so I'm trying to ban some songs that don't fit but still would like them to appear in the mix that they belong...
If I ban a song from one of my daily mixes, does that also mean that it won't come up in my others? A couple of my mixes are really similar so I'm trying to ban some songs that don't fit but still wo...
206 Views
0 replies
0 likes
Hi there, I live in Italy and I never used spotify outside of my country but the last days I got this error popping up everytime I try to login, I tried to contact the support and they told me to check this forum but I couldnt find a proper solution....
Hi there, I live in Italy and I never used spotify outside of my country but the last days I got this error popping up everytime I try to login, I tried to contact the support and they told me to che...
234 Views
0 replies
0 likes
I have been trying to get Spotify loaded in Windows 10. I have spent hours reading and trying different solutions without success. Using Windows Safe mode I can get Spotify loaded. When I reboot I can get logged in, but then it exits the application ...
I have been trying to get Spotify loaded in Windows 10. I have spent hours reading and trying different solutions without success. Using Windows Safe mode I can get Spotify loaded. When I r...
246 Views
0 replies
0 likes
I must be blind. Can't locate it. Thanks.
I must be blind. Can't locate it. Thanks.
296 Views
0 replies
0 likes
so i want to view all my songs in a list... i used to be able to on the windows version by just clicking songs. now its listed as favourite songs and its empty... this is getting stupid... i don't want to have to go though every single band to find s...
so i want to view all my songs in a list... i used to be able to on the windows version by just clicking songs. now its listed as favourite songs and its empty... this is getting stupid... i don't wa...
Casual Listener
453 Views
4 replies
0 likes
Hello, few days ago "Your Daily Mix" appeared on my Desktop Windows Spotify, I love it but I have few questions...So there are 6 different Daily Mixes as I see, I can somewhat recognize them by genre - Rock/Decades, Pop/Rock, Hip-Hop, R&B/Pop, Lithua...
Hello, few days ago "Your Daily Mix" appeared on my Desktop Windows Spotify, I love it but I have few questions... So there are 6 different Daily Mixes as I see, I can somewhat recognize them by g...
Newbie
2539 Views
3 replies
3 likes
This announcement keep appearing.I've already click the "Restart now" few times but it keeps appear and appear.Is it a bug or is it really a mini update?
This announcement keep appearing. I've already click the "Restart now" few times but it keeps appear and appear. Is it a bug or is it really a mini update?
240 Views
0 replies
1 likes
Used to store my favorite song in the starred playlist but now pressing the "Add to Starred" does nothing. Only 155 songs there so i dont think is a problem of space.
Used to store my favorite song in the starred playlist but now pressing the "Add to Starred" does nothing. Only 155 songs there so i dont think is a problem of space.
240 Views
0 replies
1 likes
My chromecast just appears in the device list when I connect with my father's cellphone. I have a windows phone, so I can't connect with the chromecast when I'm without my father's cellphone. I tried to reconfigurate the chromecast, and things like t...
My chromecast just appears in the device list when I connect with my father's cellphone. I have a windows phone, so I can't connect with the chromecast when I'm without my father's cellphone. ...
249 Views
0 replies
0 likes
I have started to get this blue message randomly "Can't play the current song", and when it's there I can't play any songs, not just the current one. I am an unlimited customer using a Windows 10 laptop. any ideas please ?
I have started to get this blue message randomly "Can't play the current song", and when it's there I can't play any songs, not just the current one. I am an unlimited customer using a Win...
Casual Listener
1316 Views
5 replies
2 likes
I have a strange error that's been happening for some time now. I have 3 playlists, each about 1900 songs, and when I use the filter feature on one playlist it quickly filters that playlist correctly the first time. After this if I start filtering ot...
I have a strange error that's been happening for some time now. I have 3 playlists, each about 1900 songs, and when I use the filter feature on one playlist it quickly filters that playlist ...
306 Views
0 replies
0 likes
Hi,When I click on Artists on the left, I see a list of many of the artists for which I have suscribed but not all.If I used my mobile phone, there I see the full list.What I am doing wrong?Regards,
Hi, When I click on Artists on the left, I see a list of many of the artists for which I have suscribed but not all. If I used my mobile phone, there I see the full list. What I am doing wrong? R...
201 Views
0 replies
0 likes
So I have one speaker from B&W in my living room and one onyx speaker in my kitchen, both of which can stream music over my wifi.The problem I'm encountering is that I can't stream music from Spotify to both speakers simultaneously.Annoying as Id lik...
So I have one speaker from B&W in my living room and one onyx speaker in my kitchen, both of which can stream music over my wifi. The problem I'm encountering is that I can't stream music from S...
Casual Listener
1475 Views
2 replies
0 likes
Can I filter Playlists by most number of Followers?Like in YouTube you can filter by view count. Thanks
Can I filter Playlists by most number of Followers? Like in YouTube you can filter by view count. Thanks
Casual Listener
1775 Views
3 replies
2 likes
Whenever I click on a song to play it, Spotify immediately closes without any error message or explanation. This has been happening for about a month, since I got my faulty hard drive replaced. I've tried uninstalling it, but it that does nothing. I ...
Whenever I click on a song to play it, Spotify immediately closes without any error message or explanation. This has been happening for about a month, since I got my faulty hard drive replaced. I've ...
Music Fan
565 Views
1 replies
0 likes
