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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1676 Views

0 replies

2 likes

  • 1676 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145617 Views

83 replies

27 likes

  • 145617 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130574 Views

294 replies

22 likes

  • 130574 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10983 Views

1 replies

6 likes

  • 10983 Views
  • 1 replies
  • 6 likes

Using the Filter in a playlist

I have a strange error that's been happening for some time now. I have 3 playlists, each about 1900 songs, and when I use the filter feature on one playlist it quickly filters that playlist correctly the first time. After this if I start filtering ot...

Casual Listener

I have a strange error that's been happening for some time now.   I have 3 playlists, each about 1900 songs, and when I use the filter feature on one playlist it quickly filters that playlist ...

318 Views

0 replies

0 likes

Windows
  • 318 Views
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My list of suscribed artist is not complete

Hi,When I click on Artists on the left, I see a list of many of the artists for which I have suscribed but not all.If I used my mobile phone, there I see the full list.What I am doing wrong?Regards,

Casual Listener

Hi, When I click on Artists on the left, I see a list of many of the artists for which I have suscribed but not all. If I used my mobile phone, there I see the full list. What I am doing wrong? R...

203 Views

0 replies

0 likes

Windows
  • 203 Views
  • 0 replies
  • 0 likes

Streaming to two devices at the same time?

So I have one speaker from B&W in my living room and one onyx speaker in my kitchen, both of which can stream music over my wifi.The problem I'm encountering is that I can't stream music from Spotify to both speakers simultaneously.Annoying as Id lik...

Casual Listener

So I have one speaker from B&W in my living room and one onyx speaker in my kitchen, both of which can stream music over my wifi. The problem I'm encountering is that I can't stream music from S...

Bagher

Casual Listener

1483 Views

2 replies

0 likes

Windows
  • 1483 Views
  • 2 replies
  • 0 likes

Can I filter Playlists search by most number of Followers?

Can I filter Playlists by most number of Followers?Like in YouTube you can filter by view count. Thanks

Casual Listener

Can I filter Playlists by most number of Followers? Like in YouTube you can filter by view count.   Thanks

MistaMusik

Casual Listener

1787 Views

3 replies

2 likes

Windows
  • 1787 Views
  • 3 replies
  • 2 likes

Spotify Closes Whenever I Play a Song

Whenever I click on a song to play it, Spotify immediately closes without any error message or explanation. This has been happening for about a month, since I got my faulty hard drive replaced. I've tried uninstalling it, but it that does nothing. I ...

Casual Listener

Whenever I click on a song to play it, Spotify immediately closes without any error message or explanation. This has been happening for about a month, since I got my faulty hard drive replaced. I've ...

Zuzakon

Music Fan

569 Views

1 replies

0 likes

Windows
  • 569 Views
  • 1 replies
  • 0 likes

Who create charts?

I know maybe it isnt right thread from this question but i really want to know who creates charts. It is automatic or somebody from spotify admins do that. Because i am really curious and little ouraged and thinking of unsubscribing from premium.

Casual Listener

I know maybe it isnt right thread from this question but i really want to know who creates charts. It is automatic or somebody from spotify admins do that. Because i am really curious and little oura...

364 Views

0 replies

0 likes

Windows
  • 364 Views
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Cant play my Music

Hey Guys,i hope you can help me. So here is my Problem.Today i cant play my Music it always show an Message like "The Song is not available pls import. So whats happened ? Hope you can help me. I added a picture.

Newbie

Hey Guys, i hope you can help me. So here is my Problem. Today i cant play my Music it always show an Message like "The Song is not available pls import. So whats happened ? Hope you can help me. I...

Zuzakon

Music Fan

315 Views

1 replies

0 likes

Windows
  • 315 Views
  • 1 replies
  • 0 likes

Tracking two different playlist on two different devices

I have recently moved to Spotify from Deezer, I have two devices android phone and desktop. The phone I use in the car to listen to a long playlist, and the desktop I listen to while working and want to listen to a radio mix to try pick up ne sounds....

Casual Listener

I have recently moved to Spotify from Deezer, I have two devices android phone and desktop.  The phone I use in the car to listen to a long playlist, and the desktop I listen to while working an...

nomisnostaw

Casual Listener

318 Views

1 replies

0 likes

Windows
  • 318 Views
  • 1 replies
  • 0 likes

Error 53 on windows 10

When I try to download spotify, an error 53 message pops up. What is this message for? How do I fix it without going to a different site or something to download it?

Music Fan

When I try to download spotify, an error 53 message pops up. What is this message for? How do I fix it without going to a different site or something to download it?

alyssacook1029

Music Fan

11724 Views

19 replies

1 likes

Windows
  • 11724 Views
  • 19 replies
  • 1 likes

Solved!! Save to Your Music VS Add to Playlist

When saving a song or an album, is it better to first save to Your Music and then create a Playlist or just create a Playlist without saving to Your Music? I started by only saving songs to a playlist, but then I realized that if I deleted a playlist...

Newbie

When saving a song or an album, is it better to first save to Your Music and then create a Playlist or just create a Playlist without saving to Your Music?     I started by only saving so...

inconnu

Regular

2338 Views

3 replies

0 likes

Windows
  • 2338 Views
  • 3 replies
  • 0 likes

Friend activity not showing?

Okay, I recently encountered a problem where I can't see my friends activity, I don't know if this will work, but I simply went to "View" on the top left corner of the screen, pressed "Zoom out" until I could see the sidebar with my friends activity....

Regular

Okay, I recently encountered a problem where I can't see my friends activity, I don't know if this will work, but I simply went to "View" on  the top left corner of the screen, pressed "Zoom out...

1214244186

Casual Listener

9956 Views

4 replies

12 likes

Windows
  • 9956 Views
  • 4 replies
  • 12 likes

Latest update missing "Saved Albums Only Filter"

So I updated to version 1.0.44.100.ga60c0ce1 on my desktop then on my laptop and now I cant see the "Saved Albums Only Filter" button. So now my library is pretty much separated into songs, artists and albums, so when you save a song it doesn't appea...

Regular

So I updated to version 1.0.44.100.ga60c0ce1 on my desktop then on my laptop and now I cant see the "Saved Albums Only Filter" button. So now my library is pretty much separated into songs, artists a...

speaker56

Regular

2533 Views

2 replies

0 likes

Windows
  • 2533 Views
  • 2 replies
  • 0 likes

"This song is not avaliable. If you have the file on your computer you can import it."

I have never faced this problem before but once I have gone to my computer and try to play music this warning "This song is not avaliable. If you have the file on your computer you can import it." shows up at the top. The thing which confuses me the ...

Casual Listener

I have never faced this problem before but once I have gone to my computer and try to play music this warning "This song is not avaliable. If you have the file on your computer you can import it...

289 Views

0 replies

1 likes

Windows
  • 289 Views
  • 0 replies
  • 1 likes

Spotify offline on Windows

I don't understand why i have to make a playilist on windows so i can download songs while on android it does it automatically... How do i manage to download hunders of songs? i have to add 1 by 1? please fix this, guys

Regular

I don't understand why i have to make a playilist on windows so i can download songs while on android it does it automatically... How do i manage to download hunders of songs? i have to add 1 by 1? p...

264 Views

0 replies

0 likes

Windows
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  • 0 replies
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adding songs from computer

I added local files from a music file to my local files. I have added some new songs to that file on my computer and I cannot figure out how to get them into the local files to add to my playlist. I also tried putting them in a folder by themselves a...

Music Fan

I added local files from a music file to my local files.  I have added some new songs to that file on my computer and I cannot figure out how to get them into the local files to add to my playli...

249 Views

0 replies

0 likes

Windows
  • 249 Views
  • 0 replies
  • 0 likes

Bug report: doubled playlist track count display

Hey,Count of tracks in every playlist is displayed twice. I tried on at least 6 instances of app for PC. Example screenshot attached.Please let me know about fixing this issue. Thanks Mateusz

Newbie

Hey, Count of tracks in every playlist is displayed twice. I tried on at least 6 instances of app for PC. Example screenshot attached. Please let me know about fixing this issue. Thanks 🙂 Mateusz

232 Views

0 replies

0 likes

Windows
  • 232 Views
  • 0 replies
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Missing Download button

I went to dowload my playlists and the download button is nowhere to be found.

Regular

I went to dowload my playlists and the download button is nowhere to be found.

334 Views

0 replies

1 likes

Windows
  • 334 Views
  • 0 replies
  • 1 likes

Want Podcast on Desktop?

You're not alone. We have a couple of threads out in the community already. One person kindly started a petition on Change.org Add yourself to the list if you want the Podcast feature on your desktop too. Petition to Spotify - Adding Podcast to Deskt...

Newbie

You're not alone. We have a couple of threads out in the community already. One person kindly started a petition on Change.org   Add yourself to the list if you want the Podcast feature on you...

253 Views

0 replies

0 likes

Windows
  • 253 Views
  • 0 replies
  • 0 likes

Songs in "Your Music" unavailable offline, plus no download button

HI, None of the downloaded songs with a tick mark on the left are playing on my desktop when it is offline. I don't see a "download" button for Songs they way there is one for playlists either. Deleted and reinstalled. I need to be able to access my ...

Newbie

HI,   None of the downloaded songs with a tick mark on the left are playing on my desktop when it is offline. I don't see a "download" button for Songs they way there is one for playlists eith...

276 Views

0 replies

0 likes

Windows
  • 276 Views
  • 0 replies
  • 0 likes