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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

157982 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

terioncalling

Roadie

156657 Views

297 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11594 Views

1 replies

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Re: Inbox and messages

If this feature is not recovered I will be unsubscribing from premium within the next month or two, no question about it. Anyone who wants to access old messages before they truncate them can FIND ALL YOUR OLD MESSAGES HERE: https://play.spotify.com/...

Regular

If this feature is not recovered I will be unsubscribing from premium within the next month or two, no question about it.    Anyone who wants to access old messages before they truncate t...

8883 Views

15 replies

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How to turn the volume up with the Function Keys ?

Hey,so i really like the spotify app etc. but the one thing that really annoys me is, that when i want to turn up the volume without tabbing out etc. its not possible (yes you can use the function keys but that turn the windows volume up and i want t...

Casual Listener

Hey, so i really like the spotify app etc. but the one thing that really annoys me is, that when i want to turn up the volume without tabbing out etc. its not possible (yes you can use the function ...

ryankum

Music Fan

708 Views

1 replies

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Windows
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Cant get Windows desktop app to show...

I had been using the windows desktop app fine up until middle of this week . I am running windows 10 and have the premium service. I can log into my account thru other computers (both mac and windows) and listen fine the only problem is my desktop. I...

Newbie

I had been using the windows desktop app fine up until middle of this week . I am running windows 10 and have the premium service. I can log into my account thru other computers (both mac and windows...

288 Views

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Insight on Play Queue Looping

I've been struggling with having my play queue get stuck in a loop lately, but I might have some insight on the conditions causing the bug. It seems to occur when I move between computers running the Spotify desktop client, and choose to "connect" to...

Casual Listener

I've been struggling with having my play queue get stuck in a loop lately, but I might have some insight on the conditions causing the bug. It seems to occur when I move between computers r...

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Solved!! Having a problem with my playlist playing what it wants....

Here's the problem, when I play songs on my starred playlist and I pick a song to start off and have it on shuffle it goes to a different song after song I picked..But then stays on that artist with no shuffle, and my starred list isn't even set up t...

Casual Listener

Here's the problem, when I play songs on my starred playlist and I pick a song to start off and have it on shuffle it goes to a different song after song I picked..But then stays on that artist with ...

akselgnr

Newbie

9923 Views

8 replies

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Windows
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I can log into my PC/phone but not my laptop????

I had been, up until yesterday, been able to log into my devices from anywhere. Now, all of a sudden I can't get Spotify on my laptop. I can access from phone and PC but laptop is not having any part of it. I cant even get the login button to work. I...

Newbie

I had been, up until yesterday, been able to log into my devices from anywhere.  Now, all of a sudden I can't get Spotify on my laptop.  I can access from phone and PC but laptop is not hav...

618 Views

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Windows
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[Desktop] Song, shuffle and volume resets everytime you reboot the app

Why does the app do that? Everytime you reboot Spotify, it shows it is not playing anything and hotkeys don't start songs, you have to do it manually. Also shuffle is off and volume is at 50%. Feels like every update either gets rid of some useful fe...

Music Fan

Why does the app do that? Everytime you reboot Spotify, it shows it is not playing anything and hotkeys don't start songs, you have to do it manually. Also shuffle is off and volume is at 50%. &nbsp...

Tumpo

Music Fan

427 Views

1 replies

1 likes

Windows
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Re: Inbox and messages

I love how this ignore everyone who was in it for the messaging, I dont give a sh**about the songs that were sent . It was the ability to talk to people on a app,when i cant use ANY OTHER messaging app as i use it at my work with very stickt rules.. ...

Casual Listener

I love how this ignore everyone who was in it for the messaging, I dont give a sh**about the songs that were sent . It was the ability to talk to people on a app,when i cant use ANY OTHER messaging a...

236 Views

0 replies

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Re: Inbox and messages

Between this and the redesign of the web player, I'm going to start researching different streaming services to use so that I can switch services. I will not continue to pay for a service that is just going remove all of the features that were appeal...

Newbie

Between this and the redesign of the web player, I'm going to start researching different streaming services to use so that I can switch services. I will not continue to pay for a service that is jus...

246 Views

0 replies

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Incorrect Display Following

Hello, I ran into such a problem I signed up for 5 artists but spotify writes me that only 4...The more I subscribe the more the difference Does anyone know how to fix this or is it a bug ?

Visitor

Hello, I ran into such a problem 😞 I signed up for 5 artists but spotify writes me that only 4... The more I subscribe the more the difference 😞 Does anyone know how to fix this or is it a ...

302 Views

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Re: Inbox and messages

@gabirichter can you still send messages in the old version of Spotify?

Community Legend

@gabirichter can you still send messages in the old version of Spotify?

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Re: Inbox and messages

very disappointed you got rid of this. my husband and i have been using this feature for years to send each other songs back and forth, and now all of those sweet messages / songs i never saved to a playlist are gone

Newbie

very disappointed you got rid of this. my husband and i have been using this feature for years to send each other songs back and forth, and now all of those sweet messages / songs i never saved to a ...

302 Views

0 replies

6 likes

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uncomfortable navigation after last update

the slightly new layout update...it has like gigantic letters, everything became zoomed in and i just find it so uncomfortable. i only see a small part of the screen and the navigation it's annoying. please do something (or at least can i zoom out my...

Gig Goer

the slightly new layout update...it has like gigantic letters, everything became zoomed in and i just find it so uncomfortable. i only see a small part of the screen and the navigation it's annoying....

276 Views

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Windows
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Re: Inbox and messages

While I appreciate this and it's better than complete loss, the fact that it excludes albums means a large majority of the music shared amongst me and my friends is exluded.On top of that, does this include music that I've sent to others? I refer bac...

Visitor

While I appreciate this and it's better than complete loss, the fact that it excludes albums means a large majority of the music shared amongst me and my friends is exluded. On top of that, does thi...

221 Views

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Sender/Radio - keine ununterbrochene Wiedergabe möglich

Die ununterbrochen Wiedergabe funktioniert nicht, eine Wiedergabeliste/Song-Radio oder Künstler-Radio wird nach einer Anzahl von Stücken abgebrochen - funktionierte in der nicht-Premium-Version bestens

Newbie

Die ununterbrochen Wiedergabe funktioniert nicht, eine Wiedergabeliste/Song-Radio oder Künstler-Radio wird nach einer Anzahl von Stücken abgebrochen - funktionierte in der nicht-Premium-Version beste...

315 Views

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WHERE IS THE MESSAGES AND CONVERSATIONS?

witf spotify updates, my all messages had gone, also message box had gone ? really ? what messages did to you ? spotify ? my all conservations had gone, even you never send a archive with mail ? seriously? please bring back message box and all conser...

Newbie

witf spotify updates, my all messages had gone, also message box had gone ?    really ? what messages did to you ? spotify ? my all conservations had gone, even you never send a archive w...

Maxim

Spotify Star

4056 Views

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Windows
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Volume starts too high

Using the spotify desktop app on Windows 10. I regularly experience that playback starts at a louder volume than current system volume when playing for the first time after startup. Adjusting the system volume immediately sets the right volume. The s...

Newbie

Using the spotify desktop app on Windows 10. I regularly experience that playback starts at a louder volume than current system volume when playing for the first time after startup. Adjusting the sys...

1283 Views

0 replies

9 likes

Windows
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Spotify continuously crashing.

So I have encountered this issue for the past week.Spotify used to not open first go, and i had to kill the task in Task Manager, and re-launch to get it to work. Last week, it showed there was an update available so I thought my problems were a thin...

Newbie

So I have encountered this issue for the past week. Spotify used to not open first go, and i had to kill the task in Task Manager, and re-launch to get it to work.   Last week, it showed th...

aberry9036

Music Fan

327 Views

1 replies

0 likes

Windows
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