Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81073 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
775829 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
17991 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
I had been using the windows desktop app fine up until middle of this week . I am running windows 10 and have the premium service. I can log into my account thru other computers (both mac and windows) and listen fine the only problem is my desktop. I...
I had been using the windows desktop app fine up until middle of this week . I am running windows 10 and have the premium service. I can log into my account thru other computers (both mac and windows...
294 Views
0 replies
0 likes
I've been struggling with having my play queue get stuck in a loop lately, but I might have some insight on the conditions causing the bug. It seems to occur when I move between computers running the Spotify desktop client, and choose to "connect" to...
I've been struggling with having my play queue get stuck in a loop lately, but I might have some insight on the conditions causing the bug. It seems to occur when I move between computers r...
634 Views
0 replies
0 likes
Here's the problem, when I play songs on my starred playlist and I pick a song to start off and have it on shuffle it goes to a different song after song I picked..But then stays on that artist with no shuffle, and my starred list isn't even set up t...
Here's the problem, when I play songs on my starred playlist and I pick a song to start off and have it on shuffle it goes to a different song after song I picked..But then stays on that artist with ...
Newbie
9948 Views
8 replies
0 likes
I had been, up until yesterday, been able to log into my devices from anywhere. Now, all of a sudden I can't get Spotify on my laptop. I can access from phone and PC but laptop is not having any part of it. I cant even get the login button to work. I...
I had been, up until yesterday, been able to log into my devices from anywhere. Now, all of a sudden I can't get Spotify on my laptop. I can access from phone and PC but laptop is not hav...
621 Views
0 replies
0 likes
Why does the app do that? Everytime you reboot Spotify, it shows it is not playing anything and hotkeys don't start songs, you have to do it manually. Also shuffle is off and volume is at 50%. Feels like every update either gets rid of some useful fe...
Why does the app do that? Everytime you reboot Spotify, it shows it is not playing anything and hotkeys don't start songs, you have to do it manually. Also shuffle is off and volume is at 50%.  ...
Music Fan
434 Views
1 replies
1 likes
I love how this ignore everyone who was in it for the messaging, I dont give a sh**about the songs that were sent . It was the ability to talk to people on a app,when i cant use ANY OTHER messaging app as i use it at my work with very stickt rules.. ...
I love how this ignore everyone who was in it for the messaging, I dont give a sh**about the songs that were sent . It was the ability to talk to people on a app,when i cant use ANY OTHER messaging a...
236 Views
0 replies
7 likes
Between this and the redesign of the web player, I'm going to start researching different streaming services to use so that I can switch services. I will not continue to pay for a service that is just going remove all of the features that were appeal...
Between this and the redesign of the web player, I'm going to start researching different streaming services to use so that I can switch services. I will not continue to pay for a service that is jus...
246 Views
0 replies
6 likes
Hello, I ran into such a problem I signed up for 5 artists but spotify writes me that only 4...The more I subscribe the more the difference Does anyone know how to fix this or is it a bug ?
Hello, I ran into such a problem 😞 I signed up for 5 artists but spotify writes me that only 4... The more I subscribe the more the difference 😞 Does anyone know how to fix this or is it a ...
309 Views
0 replies
0 likes
@gabirichter can you still send messages in the old version of Spotify?
@gabirichter can you still send messages in the old version of Spotify?
239 Views
0 replies
1 likes
very disappointed you got rid of this. my husband and i have been using this feature for years to send each other songs back and forth, and now all of those sweet messages / songs i never saved to a playlist are gone
very disappointed you got rid of this. my husband and i have been using this feature for years to send each other songs back and forth, and now all of those sweet messages / songs i never saved to a ...
302 Views
0 replies
6 likes
the slightly new layout update...it has like gigantic letters, everything became zoomed in and i just find it so uncomfortable. i only see a small part of the screen and the navigation it's annoying. please do something (or at least can i zoom out my...
the slightly new layout update...it has like gigantic letters, everything became zoomed in and i just find it so uncomfortable. i only see a small part of the screen and the navigation it's annoying....
280 Views
0 replies
0 likes
While I appreciate this and it's better than complete loss, the fact that it excludes albums means a large majority of the music shared amongst me and my friends is exluded.On top of that, does this include music that I've sent to others? I refer bac...
While I appreciate this and it's better than complete loss, the fact that it excludes albums means a large majority of the music shared amongst me and my friends is exluded. On top of that, does thi...
221 Views
0 replies
3 likes
Die ununterbrochen Wiedergabe funktioniert nicht, eine Wiedergabeliste/Song-Radio oder Künstler-Radio wird nach einer Anzahl von Stücken abgebrochen - funktionierte in der nicht-Premium-Version bestens
Die ununterbrochen Wiedergabe funktioniert nicht, eine Wiedergabeliste/Song-Radio oder Künstler-Radio wird nach einer Anzahl von Stücken abgebrochen - funktionierte in der nicht-Premium-Version beste...
321 Views
0 replies
0 likes
witf spotify updates, my all messages had gone, also message box had gone ? really ? what messages did to you ? spotify ? my all conservations had gone, even you never send a archive with mail ? seriously? please bring back message box and all conser...
witf spotify updates, my all messages had gone, also message box had gone ? really ? what messages did to you ? spotify ? my all conservations had gone, even you never send a archive w...
Spotify Star
4204 Views
1 replies
0 likes
Using the spotify desktop app on Windows 10. I regularly experience that playback starts at a louder volume than current system volume when playing for the first time after startup. Adjusting the system volume immediately sets the right volume. The s...
Using the spotify desktop app on Windows 10. I regularly experience that playback starts at a louder volume than current system volume when playing for the first time after startup. Adjusting the sys...
1287 Views
0 replies
9 likes
So I have encountered this issue for the past week.Spotify used to not open first go, and i had to kill the task in Task Manager, and re-launch to get it to work. Last week, it showed there was an update available so I thought my problems were a thin...
So I have encountered this issue for the past week. Spotify used to not open first go, and i had to kill the task in Task Manager, and re-launch to get it to work. Last week, it showed th...
Music Fan
338 Views
1 replies
0 likes
@arnbar doesn't work either... but thanks!hashtag at twitter is a great idea, i think most of the people don't realise this at once...
@arnbar doesn't work either... but thanks! hashtag at twitter is a great idea, i think most of the people don't realise this at once...
234 Views
0 replies
0 likes
@arnbar doesn't work either... but thanks!@Vannerman hashtag at twitter (or somewhere) is a great idea, i think most of the people don't realise this at once...
@arnbar doesn't work either... but thanks! @Vannerman hashtag at twitter (or somewhere) is a great idea, i think most of the people don't realise this at once...
233 Views
0 replies
1 likes
