Help - Desktop Windows

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Monday
lokonji
Music Fan
26889 Views
193 replies
16 likes

26889 Views
193 replies
16 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
2157 Views
1 replies
6 likes

2157 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
141290 Views
0 replies
26 likes
Mac
Windows

141290 Views
0 replies
26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

meahtenoha
Spotify
2017-06-21 1:56:20 PM
56563 Views
0 replies
33 likes
Windows

56563 Views
0 replies
33 likes

searching

How come when i search for a song it does not show all of the tracks? For example I search for "Close To You" and the version from Al Martino is nowhaere to be found. CAN SOMEONE SEARCH "Close to you" and then sort the results by artist and tell me i...

Bertram
Roadie
How come when i search for a song it does not show all of the tracks? For example I search for "Close To You" and the version from Al Martino is nowhaere to be found. CAN SOMEONE SEARCH "...
2014-03-11 4:53:04 AM
2014-11-30 12:57:19 AM
Bertram
Roadie
2504 Views
4 replies
0 likes
Windows

2504 Views
4 replies
0 likes

[Title Update] Opening the Android App randomly kills playback on PC

I know I'm not losing my connection to the internet, but on 2 pcs now I'll get a couple of songs in, and then 1/2 way throught the 3rd or 4th song in, playback stops, and the active playing song changes to the same song (on both pcs) in one of my ran...

WingnutWilson
Music Fan
I know I'm not losing my connection to the internet, but on 2 pcs now I'll get a couple of songs in, and then 1/2 way throught the 3rd or 4th song in, playback stops, and the active playing song chan...
2014-10-03 10:53:44 AM
2014-11-29 5:28:47 PM
WingnutWilson
Music Fan
1583 Views
7 replies
1 likes
Windows

1583 Views
7 replies
1 likes

Account Desactivated

Hi Spotify, My account got desactivated and i want it back. I requested a refund because i had cancelled my subscription and my payment was done on paypal and i wanted to stop de payment because i dont use spotify during this month. But i will surely...

02hosting
Newbie
Hi Spotify, My account got desactivated and i want it back. I requested a refund because i had cancelled my subscription and my payment was done on paypal and i wanted to stop de payment b...
2014-11-27 3:15:18 PM
2014-11-27 3:50:59 PM
Carina
Community Legend
875 Views
1 replies
0 likes
Windows

875 Views
1 replies
0 likes

Radio is brocken

every time i dislike a song the song comes again after 3 songs with no dislike please help I DONT WANT JUSTIN BIBER

Denrie
Casual Listener
every time i dislike a song the song comes again after 3 songs with no dislike please help I DONT WANT JUSTIN BIBER
2014-11-25 4:30:59 PM
2014-11-26 4:37:56 PM
Denrie
Casual Listener
215 Views
2 replies
0 likes
Windows

215 Views
2 replies
0 likes

How can I see my removed facebook friends?

Hey, sorry for my English, I am from Germany. When I click on Activity and then on "show all" at "people you can follow" there is one entry "facebook-friends on spotify". I removed some friends once, how can I see their acitivties again? I still have...

Creatiive
Gig Goer
Hey, sorry for my English, I am from Germany. When I click on Activity and then on "show all" at "people you can follow" there is one entry "facebook-friends on spotify". &nbs...
2014-11-25 1:32:53 AM
2014-11-25 7:30:55 PM
Peter__
Community Legend
214 Views
1 replies
0 likes
Windows

214 Views
1 replies
0 likes

Can't open Spotify Website

Spotify suddenly would not open on desk top (Windows) so uninstalled and tried to reinstall but cannot open the spotify website. Can open any other website so not an internet connectivity problem. Have followed recommendations on all forums to try an...

carole1234
Casual Listener
Spotify suddenly would not open on desk top (Windows) so uninstalled and tried to reinstall but cannot open the spotify website. Can open any other website so not an internet connectivity probl...
2014-08-18 10:51:24 AM
2014-11-25 2:21:07 AM
brewCity_TK
Newbie
6657 Views
5 replies
0 likes
Windows

6657 Views
5 replies
0 likes

Music will stop playing from playlists under browse

Multiple times a day my music will stop playing and the song on the bottom left changes to song from one of my saved playlists. I typically listen to playlists under the "Browse" section during the day. Randomly it will stop. When i look at the Spoti...

willmilesky
Casual Listener
Multiple times a day my music will stop playing and the song on the bottom left changes to song from one of my saved playlists. I typically listen to playlists under the "Browse" section during the d...
2014-11-17 11:23:44 PM
2014-11-24 12:34:25 AM
willmilesky
Casual Listener
245 Views
2 replies
0 likes
Windows

245 Views
2 replies
0 likes

Can't access followed people (Following count is zero although I follow people)

I try to follow people, but still the number displayed (following) is zero. Same problem on Windows 8.1, Ubuntu and iPhone. (The number of followers is correct though.) So I can't access playlists and recent activity for followed people, only the fol...

kinabengt
Casual Listener
I try to follow people, but still the number displayed (following) is zero. Same problem on Windows 8.1, Ubuntu and iPhone. (The number of followers is correct though.) So I can't access playlists an...
2014-11-23 11:08:58 PM
2014-11-24 7:53:39 PM
kinabengt
Casual Listener
631 Views
2 replies
0 likes
Linux
Windows

631 Views
2 replies
0 likes

Solved!! Browse Feature stuck loading

I have an Asus WIndows 7 laptop and I have the latest version of spotify. When I click Browse, then genres/moods. and then pick a genre nothing loads except this how do I fix this. PLEASE HELP

varshaoforange
Casual Listener
I have an Asus WIndows 7 laptop and I have the latest version of spotify. When I click Browse, then genres/moods. and then pick a genre nothing loads except this how do I fix this. PLEAS...
2014-04-18 9:47:21 AM
2014-11-24 7:26:32 PM
Peter__
Community Legend
1233 Views
10 replies
2 likes
Windows

1233 Views
10 replies
2 likes

Local music is played too loud

I think there might be a bug with the 'set same volume level for all tracks' feature. My local tracks always plays louder than tracks from the Spotify cloud. Could this be fixed please? I always have to lower the volume (~20%) or skip the song becaus...

miles_351
Roadie
I think there might be a bug with the 'set same volume level for all tracks' feature. My local tracks always plays louder than tracks from the Spotify cloud. Could this be fixed please? I always have...
2014-05-01 5:14:09 PM
2014-11-24 10:49:42 AM
xmas
Newbie
1948 Views
3 replies
5 likes
Windows

1948 Views
3 replies
5 likes

Spotify desktop no audio

As of this afternoon, I hear no audio when I run spotify desktop. I checked system volume settings, output device selection, etc. I've rebooted. And other apps, like iTunes work. Perhaps coincidentally I just installed the latest version of iTunes. O...

jonpatch
Newbie
As of this afternoon, I hear no audio when I run spotify desktop. I checked system volume settings, output device selection, etc. I've rebooted. And other apps, like iTunes work. Pe...
2014-11-23 12:53:07 AM
2014-11-24 9:02:55 AM
user-removed
Not applicable
829 Views
1 replies
0 likes
Windows

829 Views
1 replies
0 likes

Spotify doesnt save configuration

I need to change my temp folder on my system, fortunately thats possible in the spotifiy configuration. however I need to change it every time I reboot my PC or restart spotify. How can i save the configuration so that it doesnt reset every time?

LiquixX
Newbie
I need to change my temp folder on my system, fortunately thats possible in the spotifiy configuration. however I need to change it every time I reboot my PC or restart spotify. How can i save the co...
2013-05-02 4:47:37 PM
2014-11-24 8:46:57 AM
frk
Casual Listener
173 Views
1 replies
0 likes
Windows

173 Views
1 replies
0 likes

Playlists missing from old Spotify account.

This account is my original Spotify account that I created several years ago. A few years ago I decided to create a new spotify account through Facebook in order to have a clean slate for sharing music with friends, without having to delete all my ol...

Arkaine
Newbie
This account is my original Spotify account that I created several years ago. A few years ago I decided to create a new spotify account through Facebook in order to have a clean slate for sharing mus...
2014-11-24 4:05:36 AM
2014-11-24 5:42:42 AM
Carina
Community Legend
185 Views
1 replies
0 likes
Windows

185 Views
1 replies
0 likes

Reporting a bug for the windows player

I've been bothered by a bug the last week or so. When I listen to a playlist on the spotify player on windows (7), it suddenly stops playing from time to time. My internet connection is stable and I can press play with once, but as I do the player st...

gnerg
Casual Listener
I've been bothered by a bug the last week or so. When I listen to a playlist on the spotify player on windows (7), it suddenly stops playing from time to time. My internet connection is stable an...
2014-11-23 8:13:28 PM
2014-11-23 11:52:12 PM
gnerg
Casual Listener
234 Views
2 replies
0 likes
Windows

234 Views
2 replies
0 likes

Personal Tracks - Is there an option to tell Spotify not to play them?

When i bought a new computer I loaded Spotify on first and it played every song i wanted to just fine. once i loaded my CD collection on my computer I started to hit tracks that would not play and I would get a notice saying "can't play current track...

haubs1519
Newbie
When i bought a new computer I loaded Spotify on first and it played every song i wanted to just fine. once i loaded my CD collection on my computer I started to hit tracks that would not play and I ...
2014-11-12 8:40:18 PM
2014-11-22 3:01:14 PM
Peter__
Community Legend
389 Views
1 replies
0 likes
Windows

389 Views
1 replies
0 likes

Disconnect everywhere issue

Hello, I am having issues with the "Disconnect everywhere" feature. Actually, I installed Spotify on my personal and professional computers (both on Win 7) and if I forgot to disconnect from home, I cannot connect to Spotify at the office. Even thoug...

Djyinks
Newbie
Hello, I am having issues with the "Disconnect everywhere" feature. Actually, I installed Spotify on my personal and professional computers (both on Win 7) and if I forgot to disconnect fr...
2014-11-14 8:20:10 PM
2014-11-22 2:56:03 PM
Peter__
Community Legend
306 Views
1 replies
0 likes
Windows

306 Views
1 replies
0 likes

Controlling play on iPhone from my PC

So I have figure out fine to connect my PC to my iPhone with Spotify Connect. And yes - I can remote control my PC from the iPhone. But what I want is to play music on my iPhone (connected to me hifi), controlled from my desktop where I work. It work...

ThomasRohde
Casual Listener
So I have figure out fine to connect my PC to my iPhone with Spotify Connect. And yes - I can remote control my PC from the iPhone. But what I want is to play music on my iPhone (con...
2014-11-16 10:30:04 AM
2014-11-22 2:51:28 PM
Peter__
Community Legend
187 Views
1 replies
0 likes
Windows

187 Views
1 replies
0 likes

Can't use music hotkeys to control Spotify

I'm running Windows 8.1 on an Asus N56VB. It has integrated the play, pause, next, previous buttons, as almost any other laptop. But they don't work with Spotify. I have nothing else opened, and still can't get them to work with it. How do I fix it? ...

user-removed
Visitor
I'm running Windows 8.1 on an Asus N56VB. It has integrated the play, pause, next, previous buttons, as almost any other laptop. But they don't work with Spotify. I have nothing...
2014-11-17 1:58:49 AM
2014-11-22 2:49:13 PM
Peter__
Community Legend
225 Views
1 replies
0 likes
Windows

225 Views
1 replies
0 likes

CONTINUED PROBLEMS COPYING HTTP AND PASTING TO FACEBOOK

Well here we go again...I am having problems copying the http to my facebook music groups and to my FB wall!! I have never had the problem before!! I have reinstalled sptify several times this week and the problem is still there!! Does anyone know ho...

donnamoses
Casual Listener
Well here we go again...I am having problems copying the http to my facebook music groups and to my FB wall!! I have never had the problem before!! I have reinstalled sptify several times this week a...
2014-11-22 4:11:13 AM
2014-11-22 11:32:34 AM
Carina
Community Legend
145 Views
1 replies
0 likes
Windows

145 Views
1 replies
0 likes

Solved!! Cant view band pages

Since the most recent update I have had issues viewing the spotify pages of various bands. Wether I search for them or click the artist name on a track I have saved it doesnt work. Also the 'Browse' wont load either.

medion345
Casual Listener
Since the most recent update I have had issues viewing the spotify pages of various bands. Wether I search for them or click the artist name on a track I have saved it doesnt work. Also the 'Browse' ...
2014-11-12 10:03:53 PM
2014-11-20 6:57:06 AM
medion345
Casual Listener
1017 Views
2 replies
3 likes
Windows

1017 Views
2 replies
3 likes

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