Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • lokonji
  • Music Fan
  • 26889 Views
  • 193 replies
  • 16 likes
  • 26889 Views
  • 193 replies
  • 16 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2157 Views
  • 1 replies
  • 6 likes
  • 2157 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 141290 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 141290 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 56563 Views
  • 0 replies
  • 33 likes
  • Windows
  • 56563 Views
  • 0 replies
  • 33 likes

searching

How come when i search for a song it does not show all of the tracks? For example I search for "Close To You" and the version from Al Martino is nowhaere to be found. CAN SOMEONE SEARCH "Close to you" and then sort the results by artist and tell me i...

  • Roadie
  • How come when i search for a song it does not show all of the tracks?  For example I search for "Close To You" and the version from Al Martino is nowhaere to be found.  CAN SOMEONE SEARCH "...
  • Bertram
  • Roadie
  • 2504 Views
  • 4 replies
  • 0 likes
  • Windows
  • 2504 Views
  • 4 replies
  • 0 likes

[Title Update] Opening the Android App randomly kills playback on PC

I know I'm not losing my connection to the internet, but on 2 pcs now I'll get a couple of songs in, and then 1/2 way throught the 3rd or 4th song in, playback stops, and the active playing song changes to the same song (on both pcs) in one of my ran...

  • Music Fan
  • I know I'm not losing my connection to the internet, but on 2 pcs now I'll get a couple of songs in, and then 1/2 way throught the 3rd or 4th song in, playback stops, and the active playing song chan...
  • WingnutWilson
  • Music Fan
  • 1583 Views
  • 7 replies
  • 1 likes
  • Windows
  • 1583 Views
  • 7 replies
  • 1 likes

Account Desactivated

Hi Spotify, My account got desactivated and i want it back. I requested a refund because i had cancelled my subscription and my payment was done on paypal and i wanted to stop de payment because i dont use spotify during this month. But i will surely...

  • Newbie
  • Hi Spotify,   My account got desactivated and i want it back. I requested a refund because i had cancelled my subscription and my payment was done on paypal and i wanted to stop de payment b...
  • Carina
  • Community Legend
  • 875 Views
  • 1 replies
  • 0 likes
  • Windows
  • 875 Views
  • 1 replies
  • 0 likes

Radio is brocken

every time i dislike a song the song comes again after 3 songs with no dislike please help I DONT WANT JUSTIN BIBER

  • Casual Listener
  • every time i dislike a song the song comes again after  3 songs with no dislike please help I DONT WANT JUSTIN BIBER
  • Denrie
  • Casual Listener
  • 215 Views
  • 2 replies
  • 0 likes
  • Windows
  • 215 Views
  • 2 replies
  • 0 likes

How can I see my removed facebook friends?

Hey, sorry for my English, I am from Germany. When I click on Activity and then on "show all" at "people you can follow" there is one entry "facebook-friends on spotify". I removed some friends once, how can I see their acitivties again? I still have...

  • Gig Goer
  • Hey,   sorry for my English, I am from Germany.   When I click on Activity and then on "show all" at "people you can follow" there is one entry "facebook-friends on spotify". &nbs...
  • Peter__
  • Community Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • Windows
  • 214 Views
  • 1 replies
  • 0 likes

Can't open Spotify Website

Spotify suddenly would not open on desk top (Windows) so uninstalled and tried to reinstall but cannot open the spotify website. Can open any other website so not an internet connectivity problem. Have followed recommendations on all forums to try an...

  • Casual Listener
  • Spotify suddenly would not open on desk top (Windows) so uninstalled and tried to reinstall but cannot open the spotify website.  Can open any other website so not an internet connectivity probl...
  • brewCity_TK
  • Newbie
  • 6657 Views
  • 5 replies
  • 0 likes
  • Windows
  • 6657 Views
  • 5 replies
  • 0 likes

Music will stop playing from playlists under browse

Multiple times a day my music will stop playing and the song on the bottom left changes to song from one of my saved playlists. I typically listen to playlists under the "Browse" section during the day. Randomly it will stop. When i look at the Spoti...

  • Casual Listener
  • Multiple times a day my music will stop playing and the song on the bottom left changes to song from one of my saved playlists. I typically listen to playlists under the "Browse" section during the d...
  • willmilesky
  • Casual Listener
  • 245 Views
  • 2 replies
  • 0 likes
  • Windows
  • 245 Views
  • 2 replies
  • 0 likes

Can't access followed people (Following count is zero although I follow people)

I try to follow people, but still the number displayed (following) is zero. Same problem on Windows 8.1, Ubuntu and iPhone. (The number of followers is correct though.) So I can't access playlists and recent activity for followed people, only the fol...

  • Casual Listener
  • I try to follow people, but still the number displayed (following) is zero. Same problem on Windows 8.1, Ubuntu and iPhone. (The number of followers is correct though.) So I can't access playlists an...
  • kinabengt
  • Casual Listener
  • 631 Views
  • 2 replies
  • 0 likes
  • Linux
    Windows
  • 631 Views
  • 2 replies
  • 0 likes

Solved!! Browse Feature stuck loading

I have an Asus WIndows 7 laptop and I have the latest version of spotify. When I click Browse, then genres/moods. and then pick a genre nothing loads except this how do I fix this. PLEASE HELP

2014-04-18_0046.png
  • Casual Listener
  • I have an Asus WIndows 7 laptop and I have the latest version of spotify. When I click Browse, then genres/moods. and then pick a genre nothing loads except this   how do I fix this. PLEAS...
  • Peter__
  • Community Legend
  • 1233 Views
  • 10 replies
  • 2 likes
  • Windows
  • 1233 Views
  • 10 replies
  • 2 likes

Local music is played too loud

I think there might be a bug with the 'set same volume level for all tracks' feature. My local tracks always plays louder than tracks from the Spotify cloud. Could this be fixed please? I always have to lower the volume (~20%) or skip the song becaus...

  • Roadie
  • I think there might be a bug with the 'set same volume level for all tracks' feature. My local tracks always plays louder than tracks from the Spotify cloud. Could this be fixed please? I always have...
  • xmas
  • Newbie
  • 1948 Views
  • 3 replies
  • 5 likes
  • Windows
  • 1948 Views
  • 3 replies
  • 5 likes

Spotify desktop no audio

As of this afternoon, I hear no audio when I run spotify desktop. I checked system volume settings, output device selection, etc. I've rebooted. And other apps, like iTunes work. Perhaps coincidentally I just installed the latest version of iTunes. O...

  • Newbie
  • As of this afternoon, I hear no audio when I run spotify desktop.  I checked system volume settings, output device selection, etc.  I've rebooted. And other apps, like iTunes work.  Pe...
  • user-removed
  • Not applicable
  • 829 Views
  • 1 replies
  • 0 likes
  • Windows
  • 829 Views
  • 1 replies
  • 0 likes

Spotify doesnt save configuration

I need to change my temp folder on my system, fortunately thats possible in the spotifiy configuration. however I need to change it every time I reboot my PC or restart spotify. How can i save the configuration so that it doesnt reset every time?

  • Newbie
  • I need to change my temp folder on my system, fortunately thats possible in the spotifiy configuration. however I need to change it every time I reboot my PC or restart spotify. How can i save the co...
  • frk
  • Casual Listener
  • 173 Views
  • 1 replies
  • 0 likes
  • Windows
  • 173 Views
  • 1 replies
  • 0 likes

Playlists missing from old Spotify account.

This account is my original Spotify account that I created several years ago. A few years ago I decided to create a new spotify account through Facebook in order to have a clean slate for sharing music with friends, without having to delete all my ol...

  • Newbie
  • This account is my original Spotify account that I created several years ago. A few years ago I decided to create a new spotify account through Facebook in order to have a clean slate for sharing mus...
  • Carina
  • Community Legend
  • 185 Views
  • 1 replies
  • 0 likes
  • Windows
  • 185 Views
  • 1 replies
  • 0 likes

Reporting a bug for the windows player

I've been bothered by a bug the last week or so. When I listen to a playlist on the spotify player on windows (7), it suddenly stops playing from time to time. My internet connection is stable and I can press play with once, but as I do the player st...

  • Casual Listener
  • I've been bothered by a bug the last week or so. When I listen to a playlist on the spotify player on windows (7), it suddenly stops playing from time to time. My internet connection is stable an...
  • gnerg
  • Casual Listener
  • 234 Views
  • 2 replies
  • 0 likes
  • Windows
  • 234 Views
  • 2 replies
  • 0 likes

Personal Tracks - Is there an option to tell Spotify not to play them?

When i bought a new computer I loaded Spotify on first and it played every song i wanted to just fine. once i loaded my CD collection on my computer I started to hit tracks that would not play and I would get a notice saying "can't play current track...

  • Newbie
  • When i bought a new computer I loaded Spotify on first and it played every song i wanted to just fine. once i loaded my CD collection on my computer I started to hit tracks that would not play and I ...
  • Peter__
  • Community Legend
  • 389 Views
  • 1 replies
  • 0 likes
  • Windows
  • 389 Views
  • 1 replies
  • 0 likes

Disconnect everywhere issue

Hello, I am having issues with the "Disconnect everywhere" feature. Actually, I installed Spotify on my personal and professional computers (both on Win 7) and if I forgot to disconnect from home, I cannot connect to Spotify at the office. Even thoug...

  • Newbie
  • Hello,   I am having issues with the "Disconnect everywhere" feature. Actually, I installed Spotify on my personal and professional computers (both on Win 7) and if I forgot to disconnect fr...
  • Peter__
  • Community Legend
  • 306 Views
  • 1 replies
  • 0 likes
  • Windows
  • 306 Views
  • 1 replies
  • 0 likes

Controlling play on iPhone from my PC

So I have figure out fine to connect my PC to my iPhone with Spotify Connect. And yes - I can remote control my PC from the iPhone. But what I want is to play music on my iPhone (connected to me hifi), controlled from my desktop where I work. It work...

  • Casual Listener
  • So I have figure out fine to connect my PC to my iPhone with Spotify Connect. And yes - I can remote control my PC from the iPhone.    But what I want is to play music on my iPhone (con...
  • Peter__
  • Community Legend
  • 187 Views
  • 1 replies
  • 0 likes
  • Windows
  • 187 Views
  • 1 replies
  • 0 likes

Can't use music hotkeys to control Spotify

I'm running Windows 8.1 on an Asus N56VB. It has integrated the play, pause, next, previous buttons, as almost any other laptop. But they don't work with Spotify. I have nothing else opened, and still can't get them to work with it. How do I fix it? ...

  • Visitor
  • I'm running Windows 8.1 on an Asus N56VB.   It has integrated the play, pause, next, previous buttons, as almost any other laptop.   But they don't work with Spotify. I have nothing...
  • Peter__
  • Community Legend
  • 225 Views
  • 1 replies
  • 0 likes
  • Windows
  • 225 Views
  • 1 replies
  • 0 likes

CONTINUED PROBLEMS COPYING HTTP AND PASTING TO FACEBOOK

Well here we go again...I am having problems copying the http to my facebook music groups and to my FB wall!! I have never had the problem before!! I have reinstalled sptify several times this week and the problem is still there!! Does anyone know ho...

  • Casual Listener
  • Well here we go again...I am having problems copying the http to my facebook music groups and to my FB wall!! I have never had the problem before!! I have reinstalled sptify several times this week a...
  • Carina
  • Community Legend
  • 145 Views
  • 1 replies
  • 0 likes
  • Windows
  • 145 Views
  • 1 replies
  • 0 likes

Solved!! Cant view band pages

Since the most recent update I have had issues viewing the spotify pages of various bands. Wether I search for them or click the artist name on a track I have saved it doesnt work. Also the 'Browse' wont load either.

  • Casual Listener
  • Since the most recent update I have had issues viewing the spotify pages of various bands. Wether I search for them or click the artist name on a track I have saved it doesnt work. Also the 'Browse' ...
  • medion345
  • Casual Listener
  • 1017 Views
  • 2 replies
  • 3 likes
  • Windows
  • 1017 Views
  • 2 replies
  • 3 likes