Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81084 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
775885 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18004 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
How utterly shocking that there was "very low user engagment" when Spotify repeatedly made it more and more difficult to access your inbox (both on desktop and mobile), then took away notifications all together. How interesting that the only way to s...
How utterly shocking that there was "very low user engagment" when Spotify repeatedly made it more and more difficult to access your inbox (both on desktop and mobile), then took away notifications a...
99 Views
0 replies
3 likes
Please add the inbox playlist to my account too. I really miss those songs.
Please add the inbox playlist to my account too. I really miss those songs.
133 Views
0 replies
1 likes
Please create an 'Inbox' playlist of all songs from my inbox on Spotify.Thanks.
Please create an 'Inbox' playlist of all songs from my inbox on Spotify. Thanks.
140 Views
0 replies
2 likes
Hi! Very disappointed too with your decision of eliminating the inbox.I would like at least that playlist of songs from my Inbox. Thanks
Hi! Very disappointed too with your decision of eliminating the inbox. I would like at least that playlist of songs from my Inbox. Thanks
214 Views
0 replies
2 likes
This sucks!Please restore my Inbox-contents in a playlist. All the messages I had in here are probably lost forever, And I´m frustrated and upset that you think it is ok to delete your customers private messages
This sucks! Please restore my Inbox-contents in a playlist. All the messages I had in here are probably lost forever, And I´m frustrated and upset that you think it is ok to delete your c...
198 Views
0 replies
5 likes
The inbox sharing feature was actually my favorite part of Spotify, and it's one of the biggest things that differentiated Spotify from the other music services. It's actually how my sister and I bond - by sharing music that we think the other person...
The inbox sharing feature was actually my favorite part of Spotify, and it's one of the biggest things that differentiated Spotify from the other music services. It's actually how my sister and I bon...
132 Views
0 replies
3 likes
Even if you reput "inbox" icon, our previous messages and shared songs wont come back... This is a big dissapointment and unnecessary action.
Even if you reput "inbox" icon, our previous messages and shared songs wont come back... This is a big dissapointment and unnecessary action.
157 Views
0 replies
4 likes
When updating application, it doesn't write update into dedicated Spotify folder, but into one level up folder.OS: Windows 10, x64
When updating application, it doesn't write update into dedicated Spotify folder, but into one level up folder. OS: Windows 10, x64
299 Views
0 replies
0 likes
I restarted my computer and now spotify does not open. Upon double clicking the application, I see it appear in the task manager for a few seconds, and then it disappears. I tried uninstalling / reinstalling it as well as running it as administrator,...
I restarted my computer and now spotify does not open. Upon double clicking the application, I see it appear in the task manager for a few seconds, and then it disappears. I tri...
Casual Listener
1396 Views
1 replies
0 likes
I'm on version 1.0.50.41368.gbd68dbef on Windows 10. I'm unable to click about a quarter of my search bar (far right side); this means I can't click the "x" to clear the search bar. Anyone else having this issue?
I'm on version 1.0.50.41368.gbd68dbef on Windows 10. I'm unable to click about a quarter of my search bar (far right side); this means I can't click the "x" to clear the search bar. &...
Spotify Star
366 Views
1 replies
0 likes
Lets say i want to listen to Sgt Peppers album by The Beatles (thru the PC app/software)It skips the first song, goes to the second (the blue notification bar appears saying the track is not available).I press next, it skips ten songs saying the same...
Lets say i want to listen to Sgt Peppers album by The Beatles (thru the PC app/software) It skips the first song, goes to the second (the blue notification bar appears saying the track is not availa...
Casual Listener
1311 Views
3 replies
0 likes
People didn't use it because it was badly made and hard to use (e.g. the notification system didn't work). Why would anyone want to lose the option of privately sending songs or playlists?
People didn't use it because it was badly made and hard to use (e.g. the notification system didn't work). Why would anyone want to lose the option of privately sending songs or playlists?
194 Views
0 replies
5 likes
hahhahahhha. one day spotify will be dead. and some in that company will look around and ask...why didnt we see it coming?....and i will be sitting here like...i saw it. and so did thousands of other ppl crowding in these threads here.
hahhahahhha. one day spotify will be dead. and some in that company will look around and ask...why didnt we see it coming?....and i will be sitting here like...i saw it. and so did thousands...
194 Views
0 replies
5 likes
Hi,Since the last major update of Spotify (with the Windows 10 complete compatibility) the software won't update by itself. I have the update notification but when I restart Spotify it will be not updated. I'm forced to reinstall Spotify everytime to...
Hi, Since the last major update of Spotify (with the Windows 10 complete compatibility) the software won't update by itself. I have the update notification but when I restart Spotify it will be not ...
Casual Listener
1248 Views
2 replies
1 likes
I've made a new avatar I want to use, but I can't change the old one. When I try to click change on the Spotify client, it doesn't do anything. Pls fix! Or show me another way of changing it. Thanks! https://www.youtube.com/watch?v=Z0b9liJOWsA
I've made a new avatar I want to use, but I can't change the old one. When I try to click change on the Spotify client, it doesn't do anything. Pls fix! Or show me another way of changing it. Thanks!...
Casual Listener
1124 Views
7 replies
0 likes
I can't get the "Find Friends" tab on Spotify to work. I'm following a few people but none of their activities show up in the right panel, all I see is this: When I click the Find Friends button, despite being connected to Facebook, it just buffers i...
I can't get the "Find Friends" tab on Spotify to work. I'm following a few people but none of their activities show up in the right panel, all I see is this: When I click the Find Fr...
547 Views
0 replies
0 likes
I'll be leaving too if this is not returned.
I'll be leaving too if this is not returned.
152 Views
0 replies
4 likes
If this feature is not recovered I will be unsubscribing from premium within the next month or two, no question about it. Anyone who wants to access old messages before they truncate them can FIND ALL YOUR OLD MESSAGES HERE: https://play.spotify.com/...
If this feature is not recovered I will be unsubscribing from premium within the next month or two, no question about it. Anyone who wants to access old messages before they truncate t...
8883 Views
15 replies
113 likes
Hey,so i really like the spotify app etc. but the one thing that really annoys me is, that when i want to turn up the volume without tabbing out etc. its not possible (yes you can use the function keys but that turn the windows volume up and i want t...
Hey, so i really like the spotify app etc. but the one thing that really annoys me is, that when i want to turn up the volume without tabbing out etc. its not possible (yes you can use the function ...
Music Fan
719 Views
1 replies
0 likes
