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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2194 Views

0 replies

4 likes

  • 2194 Views
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  • 4 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

152396 Views

83 replies

27 likes

  • 152396 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140900 Views

294 replies

22 likes

  • 140900 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11359 Views

1 replies

6 likes

  • 11359 Views
  • 1 replies
  • 6 likes

"Song is not availible"

Every time I try to play a song on spotify, the same message always appears at the top of the screen and hilighted in blue: "This song is not availible. If you have the file on your computer you can import it." Any song that I try to play on my deskt...

Newbie

Every time I try to play a song on spotify, the same message always appears at the top of the screen and hilighted in blue: "This song is not availible. If you have the file on your computer you can ...

303 Views

0 replies

0 likes

Windows
  • 303 Views
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Desktop won't let me play any music at all

I've been using Spotify on my old laptop for months. I just got a new one, and it worked for the first day of using it. And now it wont let me play any music whatsoever, and I don't know what to do. Any time I click on a song to play, a notification ...

Newbie

I've been using Spotify on my old laptop for months. I just got a new one, and it worked for the first day of using it. And now it wont let me play any music whatsoever, and I don't know what to do. ...

Bittencourt

Spotify Star

424 Views

1 replies

1 likes

Windows
  • 424 Views
  • 1 replies
  • 1 likes

Solved!! Do iTunes files affect playback/downloading of songs?

I used to primarily use iTunes, but it's such a pain in the **bleep** after a while, having to buy all the songs I want, and download the others that I couldn't find on iTunes. I noticed that after switching to spotify, I played some songs that I kne...

Casual Listener

I used to primarily use iTunes, but it's such a pain in the **bleep** after a while, having to buy all the songs I want, and download the others that I couldn't find on iTunes. I noticed that after s...

kirashi

Community Legend

609 Views

1 replies

1 likes

Windows
  • 609 Views
  • 1 replies
  • 1 likes

Spotify pauses after every song

Spotify on my Windows 8.1 machine pauses after playing one song. It is super annoying and only does it on this device. Luckily I have and auto hot key script that lets me skip to the next song and it will begin to play. I have to do this every time I...

Newbie

Spotify on my Windows 8.1 machine pauses after playing one song. It is super annoying and only does it on this device. Luckily I have and auto hot key script that lets me skip to the next song and it...

322 Views

0 replies

0 likes

Windows
  • 322 Views
  • 0 replies
  • 0 likes

Some songs being added to my library

( warning : bad english )Hey guys, i have a weird problem. Whenever i log into my account I see some songs in my library that i didn't add. After I saw them, I delete them and the next time i log into my account they are back in there. I'm using my a...

Newbie

( warning : bad english 😕 ) Hey guys, i have a weird problem. Whenever i log into my account I see some songs in my library that i didn't add. After I saw them, I delete them and the next time i lo...

dang426

Regular

409 Views

1 replies

0 likes

Windows
  • 409 Views
  • 1 replies
  • 0 likes

Spotify starts a song, plays it for 0.01 seconds and then restarts the song

And that repeats all the time. It was working perfectly just a few weeks ago. Now it's unusable. It sometimes plays the song for 1 second and then restarts that song and repeats. So you hear like "Ah..... Ah.... Ah...." the beginning of the song over...

Casual Listener

And that repeats all the time. It was working perfectly just a few weeks ago. Now it's unusable. It sometimes plays the song for 1 second and then restarts that song and repeats. So you hear like "Ah...

markdavies

Casual Listener

512 Views

2 replies

0 likes

Windows
  • 512 Views
  • 2 replies
  • 0 likes

Cache Harddrive issues?

Hey I've been reading online that Spotify keeps writing on your harddrive. Since it goes onto the system harddrive (my SSD) I heard that it can be bad. true or false?

Casual Listener

Hey I've been reading online that Spotify keeps writing on your harddrive. Since it goes onto the system harddrive (my SSD) I heard that it can be bad. true or false?

346 Views

0 replies

0 likes

Windows
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  • 0 likes

Music only playing for 2 seconds

I was listening to music all morning with no problem and then the player paused the song. Now when I hit play, it only plays the song for 2 seconds and pauses it again.

Casual Listener

I was listening to music all morning with no problem and then the player paused the song. Now when I hit play, it only plays the song for 2 seconds and pauses it again. 

tcarn

Casual Listener

1114 Views

2 replies

0 likes

Windows
  • 1114 Views
  • 2 replies
  • 0 likes

Sharp buzzing during playback?

I'm using Windows 10 to stream Spotify and just took them up on the offer of premium for 99 cents, but thinking about canceling and never using them again, and I have been using them on my cellphone also, problems there also, the problems on the desk...

Casual Listener

I'm using Windows 10 to stream Spotify and just took them up on the offer of premium for 99 cents, but thinking about canceling and never using them again, and I have been using them on my cellphone ...

SandraHoutz

Casual Listener

534 Views

3 replies

0 likes

Windows
  • 534 Views
  • 3 replies
  • 0 likes

posting on my fb account

hi everybody. on the desktop version i actually cannot share my music on my fb page. I am connected with fb login but it seems like in the desktop version the system doesn't remember it (and even my fb pic isn't correctly displayed). Please see attac...

Newbie

hi everybody. on the desktop version i actually cannot share my music on my fb page. I am connected with fb login but it seems like in the desktop version the system doesn't remember it (and even my ...

alanbessa

Music Fan

270 Views

1 replies

0 likes

Windows
  • 270 Views
  • 1 replies
  • 0 likes

Windows 10 - Spotify error 17, possible group restrictions

Hi guys,I have windows 10 enterprise 64-bit.Current spotify version is 1.0.42.151I start up Spotify and it begins the installer, to which I receive an error "Spotify could not be started (Error Code: 17)I had previously been able to get around this b...

Newbie

Hi guys, I have windows 10 enterprise 64-bit. Current spotify version is 1.0.42.151 I start up Spotify and it begins the installer, to which I receive an error "Spotify could not be started (Err...

402 Views

0 replies

0 likes

Windows
  • 402 Views
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  • 0 likes

i can't find my own profile

i can't find my profile and people can't look me up, any solutions thanks?

Casual Listener

i can't find my profile and people can't look  me up,  any solutions thanks?

Bittencourt

Spotify Star

1226 Views

5 replies

0 likes

Windows
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  • 5 replies
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Sometimes interactions don't work

Sometimes things work. Sometimes nothing happens. Adding songs to a playlist (Starred is bugged to **bleep**)Removing songs from a playlistCan't sort songs in my own library (there are no green arrows anywhere) And a bunch of other things that aren't...

Newbie

Sometimes things work. Sometimes nothing happens.   Adding songs to a playlist (Starred is bugged to **bleep**) Removing songs from a playlist Can't sort songs in my own library (there are ...

350 Views

0 replies

0 likes

Windows
  • 350 Views
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  • 0 likes

Discover Weekly bug

My discover weekly picture has not changed for about 3 months how can i change or fix this?

Casual Listener

My discover weekly picture has not changed for about 3 months how can i change or fix this?

Sam170

Casual Listener

623 Views

4 replies

0 likes

Windows
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  • 4 replies
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Can't Add Playlists to Folders on Desktop App

Hello,I am able to create folders in my desktop app but I cannot add any playlists to them. I am not sure why Thank you for your time!

Casual Listener

Hello, I am able to create folders in my desktop app but I cannot add any playlists to them. I am not sure why 😞 Thank you for your time!

user-removed

Not applicable

607 Views

5 replies

0 likes

Windows
  • 607 Views
  • 5 replies
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Solved!! Spotiamb 0.2.1 Connected Device

I'm experiencing a connected device that is not a device that I own. Music plays at random after it being paused for a bit. I've already done the following: Logged out of all devices, and reset me password. This worked for a few moments it seemed, an...

Casual Listener

I'm experiencing a connected device that is not a device that I own. Music plays at random after it being paused for a bit.    I've already done the following:   Logged out of all ...

ironfuturist

Casual Listener

4072 Views

8 replies

1 likes

  • 4072 Views
  • 8 replies
  • 1 likes

Superuser Contribution Weird reverb effect happening only on Spotify

So I have this issue only on my main desktop. I use Spotify on like 5 other devices and I don't have this issue. Using Spotify Premium 1.0.43.123.g80176796 on Windows 10 1607. This issue does not happen on Spotify on Chrome 57.0.2936.0.

Newbie

So I have this issue only on my main desktop. I use Spotify on like 5 other devices and I don't have this issue. Using Spotify Premium 1.0.43.123.g80176796 on Windows 10 1607.   This issu...

Novy

Moderator

3134 Views

6 replies

3 likes

Windows
  • 3134 Views
  • 6 replies
  • 3 likes

Solved!! Missing Images

Someone is having problems with Account Images on Spotify latest version? Yesterday the app has launched a update that bugged my account like this: There is some fix?

Music Fan

Someone is having problems with Account Images on Spotify latest version? Yesterday the app has launched a update that bugged my account like this: There is some fix? 

kriistenciara

Newbie

3139 Views

10 replies

0 likes

Windows
  • 3139 Views
  • 10 replies
  • 0 likes

Nothing is playing

Yesterday, the Spotify program on my computer decided to stop working after a new update. Every time I try to play anything (mind you I have Premium), I am getting the "This song is not available. If you have the file on your computer you can import ...

Newbie

Yesterday, the Spotify program on my computer decided to stop working after a new update. Every time I try to play anything (mind you I have Premium), I am getting the "This song is not available. If...

353 Views

0 replies

0 likes

Windows
  • 353 Views
  • 0 replies
  • 0 likes

This song is not available. If you have the file on your computer you can import it.

I've tried everything, all the solutions everyone has listed. Downloading the older version of Spotify which was a common fix for most people did not fix my issue. It's only working on my iPhone, but not on my PC laptop at work. I play Spotify all da...

Casual Listener

I've tried everything, all the solutions everyone has listed. Downloading the older version of Spotify which was a common fix for most people did not fix my issue. It's only working on my iPhone, but...

ClaesG

Newbie

492 Views

3 replies

0 likes

Windows
  • 492 Views
  • 3 replies
  • 0 likes