Dell laptop c. 2015
My Question or Issue
Spotify gives me the error message "Spotify can't play this right now. If you have the file on your computer you can import it." when I try to play any song from a certain album (TeenWitch by BONES). It has happened at least 4 times between opening and closing the app. I have the album downloaded as well and it is imported to spotify. Is this album being censored by spotify? I am allowing explicit songs and have good connection. Everything else works. Let me know if this is the wrongsection/forum.
Solved! Go to Solution.
Hmmm.... i checked to make sure that songs were available in your region and it is so im not sure whats going on. However another thing you could try is delete local file cache. To do this go to %appdata% > roaming > Spotify > User > Your Account Name > delete Local-Files. Also make sure that you are closed out of Spotify before doing this so then when you launch Spotify again it would already be corrected.
Let me know how it goes!
Okay, so incase that didn't work for you, as it didn't for me, I found another solution.
Open control panel and go to Hardware and Sound>Sound. Click on your default device and open properties>Advanced. Then change the format to something higher or lower. After pressing 'Apply' My Spotify worked again. (After it worked, set your quality to the highest it can go, better audio quality and all)