Help Wizard

Step 1


spotify app not receiving wifi

spotify app not receiving wifi






Asus laptop

Operating System

windows 10


My Question or Issue

 Spotify is not recieveing wifi it gets the error code:4 and i can't play any of my playlists and i get this banner that says no internet connections even though everything else has internet.

2 Replies

Similar here, on desk and lap can't sync anything (error code 2)connectivity, tried everything? So many issues the last week r two with this, and I hate using the new builds on my desktop, I used to use the old ones but they have more or less died!

Hey @ijustneedhelpok


I suggest checking out this article on what you can try out. 🙂




Try restarting your router. 🙂

If that didn't work yet, try uninstalling your current clients and installing Spotify with the offline installer.

Do this for clean reinstall:
1. Close Spotify and uninstall it.
2. Go to %AppData% in Windows Explorer, and delete any Spotify folders you find in Local and Roaming folders.
3. Restart your computer.
4. Install Spotify.


Proxies and VPN may cause issues with it. I also suggest checking out the article I linked above. 🙂



Let me know how it goes for you!

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