spotify automatically skips through my songs

[pokequeen]

basically what is happening is that spotify plays my songs for less than a second each, and zooms through all of the songs on my playlist. this is a school laptop i am using, which i bring home with me. im not sure how to fix computer related problems so please explain as if you are talking to a five year old, thanks!

not sure if this helps, but youtube wont play for me either! it just stays at 0:00.