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when i log into an account spotify doesnt work anymore

when i log into an account spotify doesnt work anymore

josala
hey,
i have the problem, that when i log open spotify on my pc it work fine until i log into an account (it doesnt matte which account i use) then there is an error message and nothing works anymore. also i cant log out of my account because everything doesnt work.
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1 Reply

BellaK_396

Hi,


Thanks for reaching out to the Spotify Community!

 

Firstly, I recommend you do what is called a 'clean reinstall' - the Spotify support page here will show you directions on how to do this (finding the heading that relates to your device, e.g. "Windows 10"). This is like a reinstall of the app - except a little more thorough, giving the system the chance to clean out most errors that may arise.

If the issue persists, we can continue troubleshooting from there!

Let me know how it goes!

Kind Regards,

Bella 🌸

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