It's nothing new that the implementation of the spotify clients is absolutely horrible on every single platform there is. But this bug in the windows client just completely beats everything i've seen so far. When adding a song to a playlist, not only does the list not show every playlist when it gets too long (old bug, idk how thats not fixed yet), now it also scrolls the entire spotify window when scrolling to the bottom.
Device/ Operating System
Windows 10 21H1
My Question or Issue
My Question or Issue:
Hi, I am noticing a weird issue with the Spotify desktop client all of a sudden. If I try and add a song to a playlist that requires me to scroll down within the playlist menu, it does not scroll. Instead, the playlist menu gets cut off at the bottom (hiding the rest of my playlists) and the Spotify client itself scrolls, showing empty grey space at the bottom. This just started happening (I'm assuming due to a new update). It is quite random when it happens.
This also happened after I was having weird issues with white boxes showing up every time I hovered over any clickable selection (song name, artist, album, etc). That randomly came and went as well.
Hey there @brittpopx,
Thanks for reaching out about this here in the Community.
First up, we suggest that you try logging out and then logging back in to your account on your PC. This will trigger a sync between your account and your device.
If this doesn't do the trick, it's well worth running a clean reinstall to get rid of any cached files that might be causing trouble. This one is more thorough than the usual one.
Let us know how it goes.
In case the issue persists after reinstalling the app, please share the exact version of Spotify you're currently running. You can check that by clicking the three dots menu in the upper left corner > Help > About Spotify. Feel free to also mention any other troubleshooting you've done.
Once we have this we'll forward the information to our developers so they can investigate further.
Thanks and cheers!
Problem was fixed in the latest spotify update. Tank you.
Thanks for getting back to us and letting us know.
Fantastic news! Give us a shout if it starts misbehaving again; we're always here to help.
Have a good one 🙂
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