Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Spotify use of Storage (Overview)

Guido
231,194 Views

Spotify stores songs on your devices' cache. This enables the music to start immediately after pressing Play. The amount of music stored in the cache shouldn't keep growing as new songs replace stored songs that haven't been listened to for a while. The more songs you have saved for Offline use, the more space your cache will take up.

 

FAQ

Q: How can I free-up space?

A: On mobile devices you can clear your cache when you find that your cache is growing quite large. Here's how:

 

Android: 

  1. Tap Home.
  2. Tap on your profile in the upper left corner and select Settings and privacy.
  3. Scroll to Data-saving and offline > Storage
  4. Tap Clear cache.

iOS:

  1. On the home screen, tap and hold the Spotify icon until it shakes.
  2. Tap the X symbol on the icon.
  3. Restart your device
  4. Open the App Store then search for and install the Spotify Music app.

 

Q: Can I change the location where my downloads are being stored?

A: It's possible to change the location where your downloads are stored. If your Android device supports an SD card, you can choose to have the downloads stored there. On a Desktop computer you can change the location as well. Here's how to change the storage location on Android and Desktop:

 

Android:

  1. Tap Home.
  2. Tap on your profile in the upper left corner and select Settings and privacy.
  3. Tap Data-saving and offline, then scroll down to Storage location.
  4. Select where you want to save your downloaded music.
  5. Tap OK. The transfer takes a few minutes, depending on the size of your library. You can still listen to Spotify as normal during the transfer. Spotify restarts afterwards.

Desktop:

  1. Click your profile picture in the top right corner of the desktop app and select Settings.
  2. Scroll down to Storage.
  3. Find Offline storage location to see where your cache is stored. 
  4. Click CHANGE LOCATION to store your cache somewhere else.

Note: On iOS devices you can't change the storage location.

 

Q: I'm still experiencing an issue, what can I do?

A: For all other things we recommend resetting your cache by performing a clean reinstall on the affected device. Keep in mind that you'll need to re-download all your offline songs once you've done this.

 

Didn't help? Search for more Spotify Answers, or create a new thread and ask the Community.