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Account disabled due to chargebacks. No response from support

Account disabled due to chargebacks. No response from support

My account was disabled due to apparent chargebacks on my credit card.   Rather than simply remove my premium status where i could update my credit card info, they decided to simply 'ban' me from spotify so i cant update my account at all.

 

I submitted a claim to tech support but have not heard back in nearly a week. My case number is 03372415.  Can anyone help?

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1 Reply

Hi Taylor,

 

I have just sent a reply to your support case.

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