Once hackers get access to my Spotify account, they will change my regular Premium subscription to Premium For Family and add strangers to my plan.   I will be charged 5 extra each month!   Spotify does NOT require to enter my credit card number to change the subscription type, which leaves the risk to users.   But in France and the UK, Spotify requires to enter the credit card number to change the subscription type to a Family plan.   Why only in France and the UK? Please do the same thing in all markets!   ... View more

For the most part I’ve thoroughly enjoyed my time with Spotify since joining up almost 2 years ago. I was impressed to learn of the Spotify Community where help was available with a couple of issues early on. Unfortunately, it all went badly downhill after hitting the 10K limit of songs that can be saved to the music library. I found the related thread has literally thousands of posts from people also experiencing the same problem, but the really frustrating part was the lack of feedback of any kind from Spotify staff. I checked other threads to find exactly the same thing – heartfelt complaints from dedicated music fans being met with a wall of silence.   So, I would like to request more regular feedback from Spotify on the big issues – even if they aren’t going to be addressed in the immediate time-frame, some sort of comment that lets members know their concerns are being considered and if possible a timeframe for when a fix will be implemented. Its really frustrating to keep contributing to the threads when people think their voices aren’t being heard. A couple of examples:   “Increase maximum Songs allowed in Your Music” Votes: 9778, Thread Length: 463 pages Idea Submitted April 2014, Last Update from Spotify: Sept 2017 – 1 year 7 months ago (marked as a Good Idea).   “Bring back Lyrics” Votes: 11,982, Thread length: 100 pages Idea Submitted May 2016 Last Status Update from Spotify: May 2016 – 2 years 11 months ago (marked as Watch This Space).   So please Spotify take this suggestion seriously. Just a quick read through any of the threads is enough to show you are losing a lot of premium members to other service providers. I myself would love to stay with Spotify but that's become increasingly unlikely. A little bit of interest shown from you guys would go a long way :)   ... View more

I never expected to have to post this but the new Spotify update has outraged me so much I'm forced to bring my issues up here, in the hope that Spotify will do something about it.    The new update has done nothing but send the app (both desktop and mobile) backwards and has just become less accessible as it no longer works in the way you expect a music player to do so.   Firstly, no longer being able to view your saved library songs by artists is something that baffles me. I've always got to the music I want to listen to this way and it was a great way to shuffle all saved songs of one particular artist. Now you choose which artists to follow and that only takes you through to the artist page.    Also now when you save an album to your library you can only access them through the albums section. All the songs within the album aren't added to the song section. Like, seriously. You save the album, but not the very songs that make up the album. Therefore if you want to access the album in both places you have to save it as an album, then save each song individually as well.   Don't fret though as the albums you saved before the update are still in both sections. But, wait... If you want to remove one of those albums from you library, the songs will remain and you are left to remove each one individually. Lovely.   This is all before I've got to the specific issues with the mobile app (for me Android). Another side-effect of the change to artists in your library you can no longer download all the saved music you have under a specific artists. So you have to download each album/song. It's also really hard to navigate to specific albums/songs you have downloaded - so there's that as well.    Want to filter your library down so you can get to exaclty what you listen to? Well you can't do that any more.    As much as I've ranted in this I really just want the old Spotify back. I used to use it everyday without fail: in work, at home, on the move. All the artists, albums and songs I love so much all easy to access on the app. I've been more reluctant to use it recently as it's just not accessible any more. It seems it's been angled more for those who create and listen to playlists - which is not everyone.    For the first time ever I started to look at what other options I have available in terms of accssing and playing music. I really hope I don't have to move elsewhere and that Spotify sort this out soon.      ... View more

I am a Spotify Family Plan subscriber. In order to access the Google Home Mini offer, I tried to swtich to Spotify Premium, but got a message that I was not eligible for that offer. I looked at the T&Cs for the offer and it doesn't seem to exclude me. Just wondering what is going on.    ... View more

Since we pay more then the standard plan for our family plans why is there not a way for us to also get a free Google home mini. It is frankly showing poor planning and disrespect to those like myself paying a higher tier plan. I would like to be valued and have access to this just like any other regular spotify user. I am hoping this gets fixed since the Google homes are only available until May 2nd or until supplies last, which I dont believe will be that long considering all my friends are currently on a wait list already. Super frustrating situation! ... View more

sometimes we know what playlist we heard a song in but we don't remember what song it actually is... can you add a feature to where we can type the lyrics in the playlist search function and it will pull up the songs in the playlist...   this should be combined with an overall lyrics search funtion ... View more

This new update has made using the app VERY inconvenient. When selecting an artist from the Recently Played section it takes me to the artist's profile page instead of ONLY showing the songs I saved to my library. THIS IS NOT OKAY. I shouldn't have to go through my entire library. I've been using Spotify for years but Im strongly considering switching to Apple Music since they now have a better UI. You'll start losing a lot of customers if you don't stop messing with the app. It was perfect before! FIX THIS! ... View more

I used to be able to "Save" an album and go through and remove the tracks I didn't want, like live songs on a deluxe album.  Now that "Save" has been replaced with "Like", all the albums I had saved now include every song from the album with no way to remove them and even though "Like" is not selected for the songs I don't want it still plays everything on the album, not just the likes songs.  This is so frustrating.  I didn't have the songs saved for a reason, now I have no choice unless I want to turn all of my saved albums into seperate playlists.  Frustrating. ... View more

KaiOS is the biggest growing mobile OS on the market at the moment with over 80 million devices already running it. It is currently the second biggest OS in India already. The OS is andriod-based (forked from Firefox OS) and most app compatibility comes from web versions, for example Telegrams web.telegram.org. Most websites already work out of the box, however the Spotify Web player demands you to install their app, which is yet non existent.   While we wait for an official Spotify App (which could take a while), we ask Spotify to open the Spotify Web player to KaiOS systems, so we can continue to enjoy Spotify.  ... View more

In response to this new update, I am giving Spotify until April 4th to fix or remove this previous update that took place on March 7th. This update has made the app unusable. The artist search option is completely removed, full albums no longer save, songs can only be searched by title and you can not even jump to the letter you want. This update was so ill advised that the person who gave it the final OK should be rempoved from that position in the company and reassgined to something as far away from app layout as possible. Further more, Spotify is only looking to fulfil its agenda, it does not care about the consumer. Look no further than how you get in contact with the company. There is no way to communicate over the phone, when you chat with them they all give you the same scripted answers making your issue seem like it doesnt matter, and does not look for any real significant way to improve. As you end the chat, their is a survey that asks how the chat went and if you were satisfied. It does not ask why you were or werent satisfied, it does not look to actually improve. By voting on this idea, this is letting the company know if the previous update is not removed by April 4th, we willbe leaving Spotify for another music platform. I am giving them until April 4th because accodring to spotify they review all ideas that get 100 votes on a monthly basis. Ideas to have the previous update removed have already reached more than 600 votes. Its time they give the people their music back the way they want it or we leave. While loosing all your music may be tough, it is not impossible to replace and it is certainly not worth the hassel and headache that spotify has now made it to be. Please direct anyone who hates this update to vote on this idea so we can let the company know we will be leaving if change does not take place. ... View more

The newest update is just terrible. PLEASE bring back the alpabetical scroll bar, the ability to look at all of my artists of all of my saved songs, just put everything back the way it was! The newest update literally just made Spotify less accessible. Why is Create A Playlist above all of my saved songs and playlists? That is not the first thing people want to see, we go on Spotify to listen to our music and we want to be able to access it easily.  ... View more

Knowing that customer feedback is important to Spotify I feel compelled to share the following comment related to Hulu being free for Premium subscribers but not Family subscribers. If I'm not mistaken, there's no difference between Premium and Family beyond the obvious price difference ($9.99/month and $14.99/month) and the ability for multiple family members to access premium data. Following that logic, why then would Hulu be free with a Premium account and not Family when, in fact, there is no difference? Aren't we still paying for premium service with a Family subscription? I'd make the logical argument here and say that given we/Family subscribers pay more per month it should follow that we get Hulu free too. Regardless of whether or not you change the current partnership and access, I'd love to hear the reasoning behind why Family subscribers don't have access to this same benefit?  ... View more

Having sound equalizers is all nice and everything, but it doesn't help when one song in a playlist is so loud you have to rush to turn down the volume, and the next song is so quiet you can't even tell it's playing. Or when a part of a song is loud and another part quiet. I'm autistic, and one of my traits is that my brain processes sound in an annoying way. I don't notice changes in tone or pitch as much as changes in decibel level, and my brain latches onto those fluctuations in volume and brings my attention to it like: "listen! The song spiked in volume again! Ooooo now it's all quiet and we have to process that differently so you're not allowed to focus on studying anymore because you gotta focus on processing this quiet part of the song AND NOW IT'S LOUD AGAIN HOW ABOUT THAT YOU WANT TO CONCENTRATE ON THESE VOLUME CHANGES INSTEAD OF WRITING YOUR DISSERTATION DONT YOU" It's really obnoxious tbh. So, I find it difficult to listen to music while studying or when falling asleep, even when it's calming peaceful instrumental music. So why don't I just not listen to music when I'm trying to study or sleep? Because I also have ADHD and that makes for a real FUN combination. ADHD means I get so distracted so easily when I'm trying to focus (like, I think I've spent an hour or so writing this because I keep getting distracted), so instrumental music really helps my brain keep on track because it forces my brain to kind of match the tempo or whatever. So I've got the ADHD part of my brain demanding instrumental music to keep focus, and once I get that precious concentration that comes once in a blue moon, the song gets all loud and my autistic brain starts freaking out at me. Being autistic also means that unexpected loud noises can send me into a meltdown, and a meltdown is embarrassing enough, but a meltdown from listening to music? That's mortifying. A decibel equalizer would allow me to set one volume or a range of volume songs can play at, so the loud songs and parts of songs are still 'loud' in the sense that they're powerful and full of emotion, but not blasting out my eardrums, breaking my concentration, and sending me into a meltdown (kind of like how we all wish we could turn the volume down before ads come on so it's not like you're listening to your fav song or watching your fav show and suddenly it goes to a commercial that's so loud it shakes the house). And the quiet songs and parts of songs will be soft and calming, while still being able to be heard. And this is such a little thing, but it would really go a long way toward making Spotify accessible for people like me (and I know I'm not the only one who would love this feature). ... View more

I've got some criticism I'd like to share on the the recent update.   No list for saved songs by artist: When I want to listen to a specfic artist, 90% of the time I want to listen to their catalogue I'm familiar with. Previously, I would land on my saved songs by them which would be all their singles and albums I've decided I want to listen to more by saving them - simple, right? Landing on their public page may look appealing, but if I don't feel like listening to a specific album there's a good chance I don't feel like listening to their entire discography, unless I've already familiarised myself with all of it. I don't want to make individual playlists for my personal selection of favourite albums by my favourite artists because this is generally something I want to do quickly. A lot of the time I want to listen to a specific artist because when they come on one of my playlists I'll decide I want to listen to more of something I'm familiar with. I'm not going to make a playlist every time that happens. It's not user friendly.   This feature may help the confusion of when albums disappear as they change labels/distributors (if I only ever used artist pages and not playlists or albums), but a much simpler fix would be having the ISRC carry over when reuploaded so users don't find themselves saving albums twice (get good, guys. it's incredibly simple and been an issue for way too long). And realistically, this will actually make it worse because I'll only be able to see my saved albums if I've done this if I go into the "albums" tab before saving an album I've already saved, and I can't browse my saved albums via artist (not even through search). Let's say an artist changed the hands of 3 of their albums, I'd have to look up each release to make sure I'm not duplicating an already chaotic library.   Albums not saving songs; the assumed push for using "Liked songs": The reasons this is bad are similar to the artist page issue, but it's almost more of a mess. Credit's due that without this artist feature, saving songs is a bit trivial and this "liked song" list could be used as a nice list of my favourite songs from these albums. Good in theory (kinda). HOWEVER - my list has over 5000 songs. Have you lost your mind, Spotify? I've been a premium user for 2 years and I get rewarded by nullifying the convenience of my library? Whatever positives this may have for a new user are a complete negative for a loyal user.    Sure, the power of streaming has changed my listening habits for better and worse since I signed up, and it has made it harder to familiarise myself with things when so much is right at my fingertips. But this update has undoubtedly made it harder for me to keep listening to the artists/albums I like (special mention to the extra clicks to get to repeat and queue on the phone apps). If Spotify is going to roll out something this detrimental to my library, could they at least use their algorithms to make the "liked songs" ones they know I flog, and the more popular songs from the albums I like (or something?? anything??).    If Spotify is going to push me to only listen to playlists I make and ones made for me, I may as well listen to music on YouTube or something and sit back like a mindless neanderthall while the algorithm chooses the most clickworthy songs in the genre. I won't cancel my subscription just yet, but I've signed up to Apple Music and this is a much better experience already, and it'll be much easier to get my library together here even though I haven't used iTunes in over 2 years - that's pretty sad. I'll miss the culture of Spotify but I can't do this unless it's fixed.  ... View more

Idea: Allow Songwriters & Producers to create profiles that showcases entire discographies.   In February of 2018, Spotify finally enabled a feature that allowed users to view the 'Credits' of any song they listened to. Unfortunately, and since the feature was released, this was the extent of it. (SEE BELOW) "Undrunk" - FLETCHER Spotify Credits Above you'll see the credits for FLETCHER's recent release (and absolute smash), "Undrunk" - Written by Amy Allen, Cari Fletcher, Jeremy Dussolliet, Tim Sommers, and produced/co-written by Malay.    Each of the above has an impressive catalogue working with artists such as Shawn Mendes, Selena Gomez, Halsey, Hailee Steinfeld, Zayn, Aminé, and more. By solely looking at the above credits, over 200 million monthly listeners would simply never know.    WHAT'S MISSING: The ability to click on Songwriters & Producers to view entire discographies.    Enabling a feature for Songwriters & Producers to create profiles showcasing all of their works would be groundbreaking. Allowing them access to a 'Spotify For Artists' like feature wouldn't hurt either. These overdue features would be the equivalent to today's album liners and highlight the Songwriters & Producers whom without these hits would not be possible.   ... View more

How about a general "Main" Shuffle Button that covers everything you hear on your account?  A button based on all playlists, all the artists you follow, and all the songs from the library.  If, as is so often the case, you can't decide what you should hear, you can be inspired by this Shuffle Button. ... View more

For some reason spotify has changed daily mixes from an ongoing list of music to just a playlist of 30 or so songs. I enjoyed being able to turn on my daily mix and let it play for hours but now the playlist style mix runs out of songs rather abruptly considering you skip some songs you dont like. Why would they change that? Also, if you opened the daily mix and didn’t like how it looked, you could back out and open back up and it would be regenerated. Now it doesn’t do that, it just stays the same until the next day. This was how I enjoyed spotify and this pretty much ruins my listening. ... View more

Recently I have found that Spotify is doing away with the add/remove function (+ and check mark to add songs to or remove them from your library).  To my understanding, these worked the same as the save/unsave button: add one whole album to or remove from your library, respectively. Now, there is a little green heart, which means like or dislike, which will add things to your library, but somehow doesn't remove them the same way + and check mark did. It seems to be an unnecessary change and causes more complications.    I used to have specific songs from albums saved in my library. Now, I have ALL songs from every single album saved to my library, and my library is full because of this, so nothing else can be added. All the time and energy I spent making my library exactly what I wanted it to be, while being careful not to fill it up is now wasted.   If I only liked a couple songs I might save them, or put them in a playlist, OR I would save the whole album, listen to it, and remove the songs I didn't particularly like--this worked before the newest update. But now, if you enjoy the album except for a couple songs you chose to remove--too bad, you must listen to every single song because the whole album is still saved  in your library, even though every song isn't liked. So what exactly is the purpose of liking and unliking?   The inconsistency is in the like/unlike function versus the older add/remove or save/unsave function. EVERYTHING gets added to your library--filling it up.   This creates an issue when downloading songs offline, too.  Only specifically, individually liked songs will get downloaded. This means that if you're trying to save data while driving, etc, basically you can't. You have to play all songs from the album, not just the ones you want to listen to, or what you downloaded for that purpose.    It used to be add/remove or save/unsave songs and albums and now it is like/unlike songs and albums which is more ambiguous and doesn't function properly with a music library containing only the songs you want it to.  This is extremely frustating to me because it has effectively--I hope only temporarily--added back all the hundreds of songs I have removed from my library and eleminated all my work at making my library specifically curated for me.    I'm a music listener who builds a library and then actually listens through all of it. This new update has made my library listening system and downloading offline obsolete.  ... View more

Add a "Shuffle Play" Button (exactly like mobile) to playlists on desktop. Currently there is no way to shuffle without turning on app-wide shufle, and the problems with that is this: it doesn't decide your first song. When I want to shuffle my playlist I don't want to have to choose what song to start with. Mobile has it done perfectly, a large button at the top of the playlist. On desktop this just does not exist and it should be pretty simple to implement considering the technology already exists.   It's also pretty stupid that such a big player in the music industry doesn't have a simple shuffle play button on a playlist, especially considering its been mentioned multiple times since 2012, and in 7 years something this obvious has not been added. ... View more