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See Why Spotify Changes Credit Card On File

Status: Live Idea
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Spotify complained for days that they can't process my credit card on file after several years with no change on my end. Log in to find Spotify had switched my card to a defunct card no longer used. I didn't change it. Spotify did.

 

The interface to select credit cards needs to be much simpler. Most billing pages have a tick box next to the card on file to "Remove". Super clear, simple and easy to navigate for users. Since you can only use one card at a time, just have one selection box. Remove, then add.

Simple is always best.