Help Wizard

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FAQs

Please see below the most popular frequently asked questions.

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Ongoing Issues

Please see below the current ongoing issues which are under investigation.

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Forum Posts

Free 1 month spotify premium for Birthday celebrant

I propose an exciting idea for Spotify: offering a free one-month Premium subscription to users on their birthdays. This initiative would not only enhance user engagement but also create a personal connection between Spotify and its users. By celebra...

  • Casual Listener
  • I propose an exciting idea for Spotify: offering a free one-month Premium subscription to users on their birthdays. This initiative would not only enhance user engagement but also create a personal c...
  • 39 Views
  • 0 comments
  • 4 likes
  • Live Idea
  • 39 Views
  • 0 comments
  • 4 votes

Push songs that are made unavailable into a playlist

Issue: When a song in a playlist is made unavailable due to licensing issues etc., it gets greyed out until it comes back. Sometimes you don't even know songs are gone with long playlists.Solution: Add an organizational feature such as sorting the so...

  • Casual Listener
  • Issue: When a song in a playlist is made unavailable due to licensing issues etc., it gets greyed out until it comes back. Sometimes you don't even know songs are gone with long playlists. Solutio...
  • 58 Views
  • 0 comments
  • 3 likes
  • Live Idea
  • 58 Views
  • 0 comments
  • 3 votes

Remove the ridiculous monthly limit to lyrics and Enjoy lyrics on Spotify Premium.

FIRST OF ALL WHY DO WE HAVE A MONTHLY LIMIT TO LYRICS? AND WHY ON THE WEBSITE DO YOU HAVE TO BUY PREMIUM??? THIS IS RIDICULOUS! WHAT IS THE POINT? NOT TO MENTION YOU CAN ALSO JUST GOOGLE THE LYRCIS AND IF YOU WANT TO SEE THE LYRICS IN REAL TIME USE Y...

  • Regular
  • FIRST OF ALL WHY DO WE HAVE A MONTHLY LIMIT TO LYRICS? AND WHY ON THE WEBSITE DO YOU HAVE TO BUY PREMIUM??? THIS IS RIDICULOUS! WHAT IS THE POINT? NOT TO MENTION YOU CAN ALSO JUST GOOGLE THE LYRCIS A...
  • rozeboosje
  • Regular
  • 146171 Views
  • 237 comments
  • 3711 likes
  • Live Idea
  • 146171 Views
  • 237 comments
  • 3711 votes

Audiobooks in other languages

I live in France but I am not french.I would like to find English Audiobooks (and Spanish) You should develop a better search including the language choice for the audiobook.

  • Casual Listener
  • I live in France but I am not french. I would like to find English Audiobooks (and Spanish)  You should develop a better search including the language choice for the audiobook.
  • ArneHHH
  • Newbie
  • 1494 Views
  • 19 comments
  • 108 likes
  • Live Idea
  • 1494 Views
  • 19 comments
  • 108 votes

Increase Pin Count (Only 4... Really?)

The idea that users are limited to 4 pins is wild! It's simply not enough. I may not use the service like most users - I make a unique playlist every month that catalogs yearly, I make playlists for people in my life, I have a playlist for work, and ...

  • Casual Listener
  • The idea that users are limited to 4 pins is wild! It's simply not enough. I may not use the service like most users - I make a unique playlist every month that catalogs yearly, I make playlists for ...
  • LuxuryNL
  • Regular
  • 256 Views
  • 3 comments
  • 33 likes
  • Live Idea
  • 256 Views
  • 3 comments
  • 33 votes

Remove smart shuffle

It's **bleep**ing terrible!

  • Regular
  • It's **bleep**ing terrible!
  • stevemcgowan1954
  • Newbie
  • 348 Views
  • 3 comments
  • 40 likes
  • Live Idea
  • 348 Views
  • 3 comments
  • 40 votes

FIX SPOTIFY'S SHUFFLE

FIX SPOTIFY'S SHUFFLE. How can you even call it a shuffle. Even though I've deleted my cache and restartet the app many times, when I go to my playlist and select shuffle, not only one or two of the same songs get played, BUT IT'S THE SAME 6-7 SONGS ...

  • Casual Listener
  • FIX SPOTIFY'S SHUFFLE. How can you even call it a shuffle. Even though I've deleted my cache and restartet the app many times, when I go to my playlist and select shuffle, not only one or two of the ...
  • random_please
  • Newbie
  • 2553 Views
  • 24 comments
  • 256 likes
  • Live Idea
  • 2553 Views
  • 24 comments
  • 256 votes

Remove the "Create" button on the bottom right on Android

Muscle memory has been messed up because of this addition. Please remove it and put "Your Library" back there.

  • Casual Listener
  • Muscle memory has been messed up because of this addition. Please remove it and put "Your Library" back there.
  • 50821723
  • Newbie
  • 692 Views
  • 12 comments
  • 26 likes
  • Live Idea
  • 692 Views
  • 12 comments
  • 26 votes

Make 'smart shuffle' its own button or toggle.

Make 'smart shuffle' its own button or toggle, or let us disable the feature entirely in the settings menu. It's frustrating having to toggle past smart shuffle to get to regular shuffle every time, especially as there is a slight delay where it has ...

  • Casual Listener
  • Make 'smart shuffle' its own button or toggle, or let us disable the feature entirely in the settings menu. It's frustrating having to toggle past smart shuffle to get to regular shuffle every time, ...
  • WaltJabsco
  • Newbie
  • 2797 Views
  • 19 comments
  • 367 likes
  • Live Idea
  • 2797 Views
  • 19 comments
  • 367 votes

Theme on Spotify

I ask all of you if anyone is interested if Spotify a day had the themes "light, dark" and also something colourful, I hope many of you vote.. thanks

  • Casual Listener
  • I ask all of you if anyone is interested if Spotify a day had the themes "light, dark" and also something colourful, I hope many of you vote.. thanks 
  • LaylettaPerry536
  • Casual Listener
  • 233 Views
  • 3 comments
  • 25 likes
  • Live Idea
  • 233 Views
  • 3 comments
  • 25 votes

Make Streaming chart Available in Cambodia

We have noticed that there is no Spotify Streaming Chart in Cambodia. We have been using Spotify to support our artist such as streaming the song but we are frustrated to find no information at all about how much streams we as fan make per day. So we...

  • Casual Listener
  • We have noticed that there is no Spotify Streaming Chart in Cambodia. We have been using Spotify to support our artist such as streaming the song but we are frustrated to find no information at all a...
  • 221 Views
  • 0 comments
  • 21 likes
  • Live Idea
  • 221 Views
  • 0 comments
  • 21 votes

Only listen to songs NEVER heard before

As one who listens to music through Spotify several hours per day, I often feel that I would like to only hear songs that I have *never* listened to before on Spotify. This would make it possible to discover great new music, and also not having to he...

  • Casual Listener
  • As one who listens to music through Spotify several hours per day, I often feel that I would like to only hear songs that I have *never* listened to before on Spotify.   This would make it pos...
  • tunedIN
  • Roadie
  • 814 Views
  • 4 comments
  • 124 likes
  • Live Idea
  • 814 Views
  • 4 comments
  • 124 votes

Select More Than One Song At Once

We should be able to select a group of songs. Let´s say I added an album to my playlist but now I want to remove it. It´d be a lot easier to hold-click one song and then just click the rest, so that we could just remove all of them at once, without h...

  • Casual Listener
  •    We should be able to select a group of songs. Let´s say I added an album to my playlist but now I want to remove it. It´d be a lot easier to hold-click one song and then just click the r...
  • eak771
  • Newbie
  • 342 Views
  • 4 comments
  • 42 likes
  • Live Idea
  • 342 Views
  • 4 comments
  • 42 votes

Music Haptics iOS 18 compatibility

Apple had a new software update(iOS 18) came out with a cool feature(Music Haptics) for deaf people(I am not), to be able to listen to music by the vibrations they feel through the phone. I prefer to use Spotify over Apple Music, it’d be cool if this...

  • Casual Listener
  • Apple had a new software update(iOS 18) came out with a cool feature(Music Haptics) for deaf people(I am not), to be able to listen to music by the vibrations they feel through the phone. I prefer to...
  • vitorlcm
  • Newbie
  • 6446 Views
  • 9 comments
  • 124 likes
  • Live Idea
  • 6446 Views
  • 9 comments
  • 124 votes

[Mobile] [Other] Smart Shuffle toggle setting in settings menu

Smart shuffle is a fun way to discover new songs, but it comes at a cost. Want to reshuffle your queue? Bam, wait a few seconds longer. Want to unshuffle your playlist? Bam, no longer works, and goes to a completely random place in the playlist. To m...

  • Casual Listener
  • Smart shuffle is a fun way to discover new songs, but it comes at a cost. Want to reshuffle your queue? Bam, wait a few seconds longer. Want to unshuffle your playlist? Bam, no longer works, and goes...
  • luckytoknowyou
  • Newbie
  • 132003 Views
  • 1016 comments
  • 7479 likes
  • Android
    Other
  • Good Suggestion
  • 132003 Views
  • 1016 comments
  • 7479 votes

Sleep timer plays until queued songs are finished playing

I want to be able to play certain songs when i’m listening and then have my music stop. Can’t tell how long that’s going to take and being limited to an hour may not be enough. Letting the queue play out before stopping the play of music seems more l...

  • Casual Listener
  • I want to be able to play certain songs when i’m listening and then have my music stop. Can’t tell how long that’s going to take and being limited to an hour may not be enough. Letting the queue play...
  • 29 Views
  • 0 comments
  • 1 likes
  • Live Idea
  • 29 Views
  • 0 comments
  • 1 votes

Song Comments

Dear Spotify, I have an idea for a feature that I would very much enjoy to have on Spotify. I would like to be able to make notes on my playlists about songs. I think it would make collaborative playlists especially fun. I am picturing a feature that...

  • Casual Listener
  • Dear Spotify,   I have an idea for a feature that I would very much enjoy to have on Spotify. I would like to be able to make notes on my playlists about songs. I think it would make collabor...
  • Nikki_H
  • Newbie
  • 359 Views
  • 2 comments
  • 19 likes
  • Live Idea
  • 359 Views
  • 2 comments
  • 19 votes

Limit amount of queued song of a User in a Jam

I think it would be useful to set a Limit (jam leader) to the amount of the limit each user can have queued in a Jam session.

  • Casual Listener
  • I think it would be useful to set a Limit (jam leader) to the amount of the limit each user can have queued in a Jam session.
  • 162 Views
  • 0 comments
  • 2 likes
  • Live Idea
  • 162 Views
  • 0 comments
  • 2 votes

Bring back the heart button!

I am incredibly frustrated that I can't see which songs I liked in my own playlists. I don't want to go to the Liked Songs-list everytime I want to add my favorite songs to the queue. Bring back the heart!!!

  • Casual Listener
  • I am incredibly frustrated that I can't see which songs I liked in my own playlists. I don't want to go to the Liked Songs-list everytime I want to add my favorite songs to the queue. Bring back the ...
  • Akernihil
  • Casual Listener
  • 34971 Views
  • 275 comments
  • 2671 likes
  • Good Suggestion
  • 34971 Views
  • 275 comments
  • 2671 votes