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Equalizer issues

Submitted by Moderator on ‎2025-10-30 07:55 AM
Status: Under investigation

We're seeing reports that some users are having issues with the Equalizer. Some notice the sound gets a bit muffled/static with a Bluetooth device connected, others experience volume drops, and some don’t hear any volume change at all.

 

This seems to be happening on a variety of devices.

Hey folks!

 

You should notice improvements in the behavior, as a new app version was recently released for the desktop app. Make sure you're running version 1.2.78 and let us know if it works better for you! Steps on how to update the app can be found here.

 

If the issue persists on the updated version, or if you're having this issue on the mobile app, let us know your exact version - this will help us investigate further.

 

Cheers!

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Comments
dtanev
Visitor
2025-10-28 12:38 AM

I also encountered this issue yesterday, never had any problems. Today I had to listen at max volume in my car, since I turn the bass up and the volume itself lowers so dang much I can't hear anything below 50%.

0 Likes
Furyy
Newbie
2025-10-28 02:06 AM

Been having the same problem on iPhone or iOS 26 ever since the latest update. It was completely fine before the update, really do hope they come up with a fix for this.. super annoying 

0 Likes
Thegekido
Visitor
2025-10-28 02:38 PM

Same with me, the settings I use now sound horrible and distorted, quieter than it should be and drowned out. 

ntd7711
Newbie
2025-10-28 06:18 PM

It seems the issue has returned since version 9.0.90.1227 on iOS. Come on, Spotify, just revert to the old Equalizer like it was in version 9.0.86

0 Likes
LeHannon
Newbie
2025-10-29 01:53 AM

YES!

This issue needs to be escalated…

Ive used my same EQ settings for 4+ years and it was working just fine yesterday (10/27) Monday morning, and when I get in my car after work I immediately can tell a difference. It hurts to listen to bland music. 

This is a must fix.

0 Likes
LeHannon
Newbie
2025-10-29 01:57 AM

Nothing has worked for a fix…

 

Tried clearing the cache, redownloading the app, signing into a different account, updating, even updating to IOS 26 (Did not want to) and still nothing. This hurts big time. Especially when lossless comes out too.

0 Likes
ntd7711
Newbie
2025-10-29 03:23 AM

All they need to do is revert to the old Equalizer as it was in version 9.0.86

0 Likes
Furyy
Newbie
2025-10-30 03:57 AM

As of 10/29/25 this is still not fixed, idk why the thread has been marked as solved. Really do hope to get a fix on this bug soon!

0 Likes
Maria
Moderator
Moderator
2025-10-30 08:59 AM
Status changed to: Under investigation

Hey everyone!

 

Our tech folks are looking into this. We'll keep you posted in this thread if we have any news to share, so feel free to Subscribe from the 3 dot menu to stay tuned.

 

In the meantime, make sure to try some troubleshooting to see if you notice a difference in the behavior, if you haven't already. This includes clearing stored cache, a clean reinstall, checking with another device, different internet connection, etc.

 

Cheers!

dasaktivelama
Newbie
2025-10-30 05:02 PM

Seems to be fixed for me. (IOS) 

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