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Home tab shows up as offline on Apple CarPlay

Hey folks,

 

We’re seeing reports that Home tab on Apple CarPlay show no content, but the error message “Spotify is offline - you can play downloads from Your Library" appears. 

 

This is now being investigated. 

 

 

 

 

Hey folks,

 

Thanks for your patience while we looked into this issue.

 

We’re happy to say that this should now be fixed for everyone! Just make sure your app is updated to the latest version.

 

If you're still having trouble, make sure to post a new thread in the relevant help board here.

 

Thanks!

Comments
darrylc

Same here iPhone 14 pro max with iOS 16.1 

roblopes

Same issue iPhone 11 Pro 16.2 4runner Spotify 8.7.92 updated 12/15/2022 and got spotify offline on car play

Sophia_harvey17

App version 8.7.94.551

iphone 13 pro with iOS 16.2

2019 Acura RDX

I have:

Cleared the app cache

signed out of the all

deleted the app 

downloaded the app and signed back in

 

issue began on Thursday 12/15/22

 

Edited to update app version and add car model as requested 

DD201ED0-8AED-497E-9055-77DD16ACF2B4.png
Erkan7g

I have same issue Ford mustang mach e  2022 car play 

IOS : 16.2

spotify version  8.7.92

Phone : iphone 12 pro

 

please fix

 

Mpolson

Same problem iPhone 13pro iOS 16.2 

SanchnDstroy

iPhone 13 Pro - iOS Version 16.2 (20C65)

Spotify Version on iOS - 8.7.92.521

Car - 2023 Toyota Tacoma

 

Tried all other fixes just like the other posters here.

St_Ander

Same here, iPhone11, IOS16,2, Spotify8,7,92,521. Reboot, un/reinstall etc. No luck

silentman

Same here. iPhone 11 - iOS 16.2 - Spotify 8.7.94.551

Gregoh

Same issue iPhone 11 Pro iOS 16.0 (20A362)

8.7.92.521

 

Mpolson

Same issue, IPhone 13 Pro Max IOS 16.2

Spotify offered update today to version8.7.94.551

it did not solve the problem.  
same as everyone showing offline in CarPlay on 

2022 Mercedes