Queue ignores genre filters in Liked Songs

[MihailY]

Hey,

We're getting reports that filtering the Liked Songs playlist by genre/mood does not affect the queued songs. When users are filtering their Liked Songs playlist to a certain genre/mood and they play a track, the queue will still have other songs from the playlist which aren't part of the genre filter.

[Binks100]

Actually in the “Liked Songs” section you were able to select the “Genre” of the songs you wanted to listen to. It was acting like some sort of filter. But In the last few weeks that option has vanished! Issue unresolved!

[HunterACaines06]

Thanks you I’m glad I’m not the only one having this issue 

[massmanjr]

Can someone from Spotify Corp please respond to this thread?  The issue is incorrectly marked as 'fixed.' As mentioned in my previous posts, the issue is NOT fixed when one plays music via the Android Spotify app to Sonos speakers. Is the Sonos bug related to this same issue (Queue ignores genre filters in Liked Songs) still being worked on by the Spotify team? 

[Vasil]

Hey folks! 

Chiming in to bring some clarity on this 🙂
This Ongoing Issue thread was about filtering the Liked Songs playlist by genre/mood not affecting the queued songs. If the filters are overall missing on your end, this would be a separate issue and you can post about it in the Help section of the forum.

Note that with this fix we can only guarantee functionality natively, so the abovementioned statement applies to issues with the playback via Sonos or other speakers as well - for these and other issues outside of the scope of this thread, please post in the Help boards.

Many thanks! Hope this clears things up 🙌🏼

[massmanjr]

#Vasil, to clarify, does that mean that the Spotify team is looking into the Sonos issue--related to the queue ignoring genre filters in Liked Songs? My use case is specific to the Spotify app on Android.  

[cheetowafflesinstagr]

This issue is NOT solved for me.

iOS 18.5 (22F5053j)

Spotify 9.0.30.604

When a genre is “selected” the shuffle is completely random as if a genre wasn’t selected. Its not that it “gets the genre classifications wrong” its that it doesn’t seem to attempt to filter the shuffle in any way whatsoever. 

[Binks100]

Dear Support Team,

I am reaching out regarding an ongoing issue with the "Liked Songs" section in Spotify on iOS 18.4.1 (22E252), version 9.0.36.556. Previously, it was possible to filter liked songs by genre, which provided a convenient way to navigate and enjoy music. However, in recent weeks, this option has disappeared.

I have carefully followed all troubleshooting steps provided by your support team, yet the issue remains unresolved. Given that this functionality was previously available, I kindly request further investigation and ask that this case be reopened to explore a solution.

Thank you for your time and assistance. I look forward to your response.

Best regards,

[Vasil]

Hey again folks,

We did some further investigating on your queries! 

@Binks100, this thread is about the queue ignoring the filters, but not them missing altogether, so it seems you're experiencing something different. If going for a clean reinstall doesn't make the filters appear, could you check if you have any VPN services on by any chance? This looks like an availability issue to me and the feature is still being rolled out, so it makes sense that your location could be responsible. You can also give a different device & network combination a go to see if that would make a difference 🙂

And @cheetowafflesinstagr, your app version looks a bit out of date! Take a look if the app store has any Spotify updates available. After installing them, see how the app behaves and let us know if there's any issues.

Lastly, for any issues involving Connect speakers as in @massmanjr's case, please open a new thread in the Help boards and we'll gladly take a further look at things for you.

Cheers folks, all the best!

[Binks100]

Hi @Vasil 

Thank you for taking the time to investigate this further. I wanted to follow up on your suggestions.

I have already performed a clean reinstall with your support team, tested the feature on different devices (iPhone X and iPhone 15 Pro), and tried various networks, but the issue persists. I recently relocated from Canada to Africa, yet I continue to pay the same subscription fees, which should normally ensure the same level of service. To troubleshoot further, I also used a VPN to obtain a Canadian IP address, but the "genre" filter remains missing.

Given these tests, it seems unlikely that my location change should impact availability, especially since I have replicated my previous IP. Could you confirm whether the rollout of this feature is tied specifically to account regions rather than physical location? If there are any additional steps you would recommend, I would greatly appreciate your guidance.

Thank you again for your support.

[Vasil]

Hey again @Binks100,

Thanks for the detailed info!

There are multiple factors being taken into account when it comes to feature rollouts and regional availability but, as you've mentioned that you have moved recently, note that the region of your account is affected by the region of your payment method. If this has been changed, then your country settings have most likely been updated as well.

Thank you for the feedback in regard to this and don't forget to always keep your app up to date 🙂 Cheers!