My Question or Issue
spotify crashes when you click the 3 dots to add to playlist, share ,view artist. etc
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Whenever I click on the 3 dots to the right of an album, single or EP when they are in a vertical list the app just shuts down and I have to restart it. If I go into the album and click on the dots to do something like add it to queue or to a playlist then itsi fine, it's just when it's on the vertical list page it crashes.
I have the exact same problem.
A reinstall of the app did not work for me. I have no clue what i can do to make it work again..
My device: LG G6
OS: Android 8.0.0
Spotify v 18.104.22.1685
Android v 8
Phone is LG V20
My experience differs in that the app always restarts on it's own. I have only noticed it in the last week.
Y I K E S the app is literally unusable now
I am having exactly the same issue on Android 9.0 PIE, only since the last update, press triple dot screen shadows out and app crashes.. :(
I have the same problem. Any 3 dot menu that I click, Spotify closes. I've tried reinstall but it didn't work. I'm running Resurrection Remix 7.0, based on Android 9.0.
Spotify version: 22.214.171.1246
When i click on the three dots song menu nothing appears and then my app crashes. Already reinstall the app, clean cache, disable blue light filter.
I'm having exactly the same problem, spent an hour in chat with customer support and he had no clue, complete waste of time they just made me uninstall reinstall 3 times log in with their test profile, clear caches all the standard things any kid knows and was basically told my phone that was only released 5 months ago (oukitel c15 pro running Android 9) was the problem and couldn't handle the updates which is complete bs asked to speak to supervisor was told they'd email me in 24 hours, it's now been 2 days and nothing. Not impressed was an early adopter of Spotify and have always loved it but this experience has made rethink wether the $180 a year I'm paying is really worth it considering as soon as there's a problem Spotify's answer is to blame the user rather than admit any faults or errors.
Just thought I'd give updatean update.
If you would like someone to actually attempt a fix be sure to email
I've been going back and forth with email@example.com since yesterday and this what they've asked for so far, chat support didn't ask for any of this info so I thought I could potentially save others having this issue the time I've wasted on chat support and at least a couple of emails just be sure to include all this in your initial email.
I have the same problem on my F1
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