Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Web player stuck on ad

Spotify web player suddenly stuck on an ad on Google Chrome since 3 days. Tried to reload, sign out, then deleted cookies, cache, history, opened it in an incognito page, logged on different browsers (safari, firefox) and machine but everytime I log ...

  • Casual Listener
  • ...rowsers (safari, firefox) and machine but everytime I log in, on any device, the advert box on the left will come back without playing and let me play anything as the play button is greyed out (see s...
  • Gottabmxd
  • Newbie
  • 12542 Views
  • 61 comments
  • 15 likes
  • advert
    stuck
    Web Player
  • Closed
  • 12542 Views
  • 61 comments
  • 15 votes

Spotify Ad: Annabelle

How can you put such ads on your software whereas there are people who can be hurt by these kind of movies ?

  • Casual Listener
  • How can you put such ads on your software whereas there are people who can be hurt by these kind of movies ? 
  • Hubo
  • Community Legend
  • 75 Views
  • 1 comments
  • 0 likes
  • advert
    horror movie ads
  • Closed
  • 75 Views
  • 1 comments
  • 0 votes

[Desktop] Last Track Plays Twice after Advert

Thread: 701196, 765173Status: New Description: Using Spotify free, if an advert is played after the last track on a playlist or artist/album page, the last track will be repeated after the advert ends. To reproduce: Play a playlist/album/artist page ...

  • Community Legend
  • Thread: 701196, 765173 Status: New Description: Using Spotify free, if an advert is played after the last track on a playlist or artist/album page, the last track will be repeated a...
  • meahtenoha
  • Spotify
  • 3835 Views
  • 8 comments
  • 0 likes
  • advert
    Desktop
    Free
  • Fixed
  • 3835 Views
  • 8 comments
  • 0 votes