Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Spotify connect / Sonos skipping songs instead of playing

Thanks When I use Spotify to connect with my Sonos and press play on any track it immediately skips to the next so I can't listen to any music other than on the phone or with Bluetooth speakers. This is forcing me to use the Sonos app (not nearly as ...

  • Casual Listener
  • ...bsp;This is forcing me to use the Sonos app (not nearly as good).  The problem used to be only on my iPhone but now my iPad has it as well.  I've uninstalled and reinstalled the app but that h...
  • Julian
  • Moderator
  • 726 Views
  • 9 comments
  • 4 likes
  • ipad
    iphone
    SONOS
    spotify connect
    Troubleshooting
  • Closed
  • 726 Views
  • 9 comments
  • 4 votes

Update 8.3.0 for Ipad

Very poorly designed updated makes navigation thru nightmare. Basically change iPad into big iPhone loosing all advantage of bigger screen. Makes you ridiculously tap like crazy to get where you wanted to, instead tap only ones like in older version....

  • Regular
  • Very poorly designed updated makes navigation thru nightmare. Basically change iPad into big iPhone loosing all advantage of bigger screen. Makes you ridiculously tap like crazy to get where you w...
  • WanneLa
  • Newbie
  • 123 Views
  • 2 comments
  • 2 likes
  • iOS
    ipad
  • Closed
  • 123 Views
  • 2 comments
  • 2 votes

Cannot play podcast on iPad

Why can't iPad play podcast on iPad? I have checked it with evey iPad users I know. They all report the same thing. Spotify cannot play podcast on iPad.

  • Casual Listener
  • Why can't iPad play podcast on iPad?    I have checked it with evey iPad users I know. They all report the same thing. Spotify cannot play podcast on iPad.     
  • JuanSebastian
  • Roadie
  • 1485 Views
  • 1 comments
  • 1 likes
  • iOS
    ipad
    podcast
  • Not An Issue
  • 1485 Views
  • 1 comments
  • 1 votes

iOS album art “glow” incorrect

On both iPhone and iPad when you play a song and open the music player, the album art “glow” effect is incorrect. It will display the colors based on the next song. If you skip to the next track it will sync up. It also corrects itself if you partial...

  • Casual Listener
  • On both iPhone and iPad when you play a song and open the music player, the album art “glow” effect is incorrect. It will display the colors based on the next song. If you skip to the next track it w...
  • Alfredo
  • Roadie
  • 141 Views
  • 2 comments
  • 0 likes
  • iOS
    IOS 11
    ipad
    iphone
  • Closed
  • 141 Views
  • 2 comments
  • 0 votes

Separate Artist with Same Name

https://open.spotify.com/artist/0oz2cEed3Zkwh4t5parNDJ My name is Sally Cooper, (singer songwriter artist name Sally Cooper). There is another artist (violinist) with the same name with 1 album (Golden), whose music appears on the same spotify artist...

  • Casual Listener
  • https://open.spotify.com/artist/0oz2cEed3Zkwh4t5parNDJ   My name is Sally Cooper, (singer songwriter artist name Sally Cooper). There is another artist (violinist) with the same name with 1 al...
  • Alfredo
  • Roadie
  • 61 Views
  • 1 comments
  • 0 likes
  • ipad
  • Not An Issue
  • 61 Views
  • 1 comments
  • 0 votes

local files wont play on iphone or ipad

I recently downloaded some tracks of soundcloud that i then synced to the spotify on my laptop, they play just fine there. However when i tried syncing them to my ipad or ipone they didn't appear. Ive scoured this page for answers.Ive uninstalled the...

  • Casual Listener
  • I recently downloaded some tracks of soundcloud that i then synced to the spotify on my laptop, they play just fine there. However when i tried syncing them to my ipad or ipone they didn't appear. I...
  • JKL01
  • Casual Listener
  • 124 Views
  • 4 comments
  • 0 likes
  • ipad
    iphone
    Windows
  • Closed
  • 124 Views
  • 4 comments
  • 0 votes

Playlists not loading

I've been using Spotify on my old iPad 2 for a long time without any problems. Just two days ago. suddenly the app doesn't load my saved playlists and it only plays songs for less than a minute. I tried update the app to the latest available version ...

  • Casual Listener
  • I've been using Spotify on my old iPad 2 for a long time without any problems. Just two days ago. suddenly the app doesn't load my saved playlists and it only plays songs for less than a minute. I t...
  • Erika
  • Roadie
  • 207 Views
  • 4 comments
  • 0 likes
  • ipad
    Playlist
  • Closed
  • 207 Views
  • 4 comments
  • 0 votes

Intermittently stops during add

Playlist stops intermittently when sponsored adds play. Attached photo with screen. Have to close app down and restart it.

  • Casual Listener
  • Playlist stops intermittently when sponsored adds play. Attached photo with screen. Have to close app down and restart it.
  • Mara_F
  • Roadie
  • 95 Views
  • 2 comments
  • 0 likes
  • ipad
  • Closed
  • 95 Views
  • 2 comments
  • 0 votes

Playing same album after each song???

Hey, so every time I play a song, the same album plays after it. It seems like lots of people solved this problem by removing the album from the queue/up next, but I am unable to find this anywhere! The three line button does not appear under the son...

  • Casual Listener
  • Hey, so every time I play a song, the same album plays after it. It seems like lots of people solved this problem by removing the album from the queue/up next, but I am unable to find this anywhere! ...
  • Hubo
  • Community Legend
  • 89 Views
  • 3 comments
  • 0 likes
  • ipad
  • Closed
  • 89 Views
  • 3 comments
  • 0 votes

Unable For Three Weeks!!!

For three weeks I've tried to log into Spotify under either one of my 2 accounts. Unable to do so....need your help!!! Thx.

  • Casual Listener
  • For three weeks I've tried to log into Spotify under either one of my 2 accounts.  Unable to do so....need your help!!! Thx.  
  • JuanSebastian
  • Roadie
  • 153 Views
  • 7 comments
  • 0 likes
  • ipad
  • Closed
  • 153 Views
  • 7 comments
  • 0 votes

iPad: An error occurred Try Again

For the last few days I keep getting this error on my iPad. I tried all the suggestion I was able to find and still same issue. iPad WiFi with iOS 9.3.2 the app works fine with my iPhone

  • Visitor
  • For the last few days I keep getting this error on my iPad. I tried all the suggestion I was able to find and still same issue.    iPad WiFi with iOS 9.3.2   the app works fine w...
  • Leo
  • Spotify
  • 195 Views
  • 3 comments
  • 0 likes
  • iOS 9.3.2
    ipad
  • Closed
  • 195 Views
  • 3 comments
  • 0 votes

[iPad] Screen Rotation Behavior Broken

Thread: 763861 (Reproduced in Rock Star chat)Status: Fixed Description: Spotify's rotation detection appears to be broken in Spotify for iOS 1.1.x on iPad. Opening/Closing the app or locking/unlocking the screen (with Spotify in the foreground) will ...

  • Community Legend
  • Thread: 763861 (Reproduced in Rock Star chat) Status: Fixed Description: Spotify's rotation detection appears to be broken in Spotify for iOS 1.1.x on iPad. Opening/Closing the app o...
  • Peter__
  • Community Legend
  • 26370 Views
  • 46 comments
  • 0 likes
  • ipad
    rotation
    screen
  • Fixed
  • 26370 Views
  • 46 comments
  • 0 votes

[iOS] [iPad] Search Doesn't Return All Results

Thread: 575508, 622496Status: Under Investigation Description: Searching on iPad does not always return all search results. To reproduce: Using the iPad application run a simple search which will return many results. Selecting Artists/Albums/Playlist...

  • Community Legend
  • Thread: 575508, 622496 Status: Under Investigation Description: Searching on iPad does not always return all search results.    To reproduce: Using the iPad a...
  • meahtenoha
  • Spotify
  • 1864 Views
  • 6 comments
  • 0 likes
  • album
    iOS
    ipad
    missing
    result
    Search
  • Fixed
  • 1864 Views
  • 6 comments
  • 0 votes

[iOS] Changing Password Causes Login App Crash

Thread: 590502, 618606 Status: New Description: Spotify application crashes when attempting to login after a password change. To reproduce (Kindly provided by @Merik Logged into account on iPad. Changed password via the Spotify Website. Opened Spotif...

  • Community Legend
  • ...bsp; 😞 Logged into account on iPad. Changed password via the Spotify Website. Opened Spotify on iPad. Automatically logged out then given message "Could not login to Spotify. Maybe you've c...
  • meahtenoha
  • Spotify
  • 2434 Views
  • 15 comments
  • 0 likes
  • Crash
    iOS
    ipad
    iphone
    Login
    password
  • Fixed
  • 2434 Views
  • 15 comments
  • 0 votes

[iOS] [iPad] Playlist Search breaks after opening Now Playing

Thread: 639830 Reported by: @Misd Status: New Description: Playlist Filter breaks after viewing Now Playing screen. To reproduce: On iPad, navigate to a playlist. Scroll up to view the filter bar, filter works fine. Click on the double arrows in the ...

  • Community Legend
  • Thread: 639830 Reported by: @Misd  Status: New Description: Playlist Filter breaks after viewing Now Playing screen.    To reproduce: On iPad, navigate to a p...
  • jean3601
  • Community Legend
  • 797 Views
  • 4 comments
  • 0 likes
  • filter
    iOS
    ipad
    Now playing
    Playlist
  • Closed
  • 797 Views
  • 4 comments
  • 0 votes