Ongoing Issues

Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Random Music

My Spotify continues to play one random artist. "Mahmood Khan" I genuinely have no idea why and how this is happening. I've never listened to this artist previous to this. But even when I'm not listening to Spotify the music will randomly start playi...

  • Casual Listener
  • ...'m not listening to Spotify the music will randomly start playing. It's become increasingly annoying and I have not been able to find a fix. This has been happening for about 2 weeks now. S...
  • SergioDavid
  • Roadie
  • 123 Views
  • 4 comments
  • 0 likes
  • Music
  • Closed
  • 123 Views
  • 4 comments
  • 0 votes

Music pauses itself

Please help!!!!! I am a premium member and every single song, every artist, everything I listen to pauses automatically by itself. The music will play for two seconds, pause itself, play for two seconds, then pauses. I do this about 5 times then it w...

  • Casual Listener
  • Please help!!!!! I am a premium member and every single song, every artist, everything I listen to pauses automatically by itself. The music will play for two seconds, pause itself, play for two s...
  • SergioDavid
  • Roadie
  • 148 Views
  • 2 comments
  • 0 likes
  • connection
    Help
    Music
    pausing
    stopping
  • Closed
  • 148 Views
  • 2 comments
  • 0 votes

the music exploder page only shows new music or music of the day

dear spotefi comunitytoday I wanted to add more music to my music players but the problem is, when I click on the page explorer, I only see music of the day or new music, is it a glitch, can you people fix it, its the second time it happend this year...

  • Casual Listener
  • dear spotefi comunity today I wanted to add more music to my music players but the problem is, when I click on the page explorer, I only see music of the day or new music,    is it a g...
  • SergioDavid
  • Roadie
  • 190 Views
  • 6 comments
  • 0 likes
  • Music
    Music Interruptions
  • Fixed
  • 190 Views
  • 6 comments
  • 0 votes

Android spotify app stops playing music on phone

I've got an Samsung Galaxy s6 with spotify Premium. When i'm listening to my offline playlist the music stops. It stops for short amount of times like half a second. Sometimes I can listen for 30 minutes and there is no problem. I've tried to reinsta...

  • Casual Listener
  • I've got an Samsung Galaxy s6 with spotify Premium. When i'm listening to my offline playlist the music stops. It stops for short amount of times like half a second. Sometimes I can listen for 30 m...
  • RodrigoPalma
  • Roadie
  • 60 Views
  • 2 comments
  • 0 likes
  • Android
    Music
    problem
    Spotify
    stops
  • Closed
  • 60 Views
  • 2 comments
  • 0 votes

How to play your own music through Alexa speakers

Hi there people, Does anyone know if its possible to listen to your own music (imported) through the Alexa Speaker / GoogleHome? Everytime I try it tells me it's not possible, but what is the issue? Daniel

  • Casual Listener
  • Hi there people,   Does anyone know if its possible to listen to your own music (imported) through the Alexa Speaker / GoogleHome? Everytime I try it tells me it's not possible, but what is t...
  • FabianS_Bogota
  • Roadie
  • 110 Views
  • 4 comments
  • 0 likes
  • Alexa
    Google Home
    laptop
    Music
    Own
  • Closed
  • 110 Views
  • 4 comments
  • 0 votes

GETTING PRESALE FOR SOMETHING YOU DON'T LISTEN TO/NOT GETTING PRESALE FOR A FAVOURITE ARTIST

BEEN SEEING A LOT OF PEOPLE GETTING PRESALE CODES TO SOMETHING THEY DONT EVEN/BARELY LISTEN TO AND PEOPLE NOT GETTING PRESALE CODES FOR THE ARTISTS THEY LOOP ON A DAILY - SPOTIFY TOLD ME THEY SEND OUT CODES TO YOUR STREAMING FREQUENCY ON SPOTIFY BUT ...

  • Casual Listener
  • BEEN SEEING A LOT OF PEOPLE GETTING PRESALE CODES TO SOMETHING THEY DONT EVEN/BARELY LISTEN TO AND PEOPLE NOT GETTING PRESALE CODES FOR THE ARTISTS THEY LOOP ON A DAILY - SPOTIFY TOLD ME THEY SEND OU...
  • MonicaM_Bogota
  • Roadie
  • 101 Views
  • 1 comments
  • 0 likes
  • 6lack
    code
    codes
    lil uzi vert
    link
    Music
    presale
    Presale Codes
    sales
    seven lions
    Spotify
    ticket
    tickets
  • Not An Issue
  • 101 Views
  • 1 comments
  • 0 votes

Song skips

Hi I'm having problems with playing tunes. Some songs will play but there are many that play a few seconds than not at all.Can I get some help with this? I have asked people I know with a premium account and none have mentioned the same problem.Thank...

  • Casual Listener
  • Hi I'm having problems with playing tunes. Some songs will play but there are many that play a few seconds than not at all. Can I get some help with this? I have asked people I know with a premium a...
  • Melody
  • Community Manager
  • 91 Views
  • 5 comments
  • 0 likes
  • Music
    not playing
    songs
  • Closed
  • 91 Views
  • 5 comments
  • 0 votes

Unable to delete song

it seems that i cant delete the song. theres no option to delete when pressing the 3dot option.

  • Regular
  • it seems that i cant delete the song. theres no option to delete when pressing the 3dot option.
  • Julian
  • Moderator
  • 98 Views
  • 7 comments
  • 0 likes
  • Music
    Playlist
  • Closed
  • 98 Views
  • 7 comments
  • 0 votes

Im having problems listening to all my music

I guess Spotify had a update but now I can't listen to all the music I had saved in my library, can someone let me know what I need to do to listen to my other music....thanks

  • Casual Listener
  • I guess Spotify had a update but now I can't listen to all the music I had saved in my library, can someone let me know what I need to do to listen to my other music....thanks
  • Leo
  • Spotify
  • 314 Views
  • 5 comments
  • 0 likes
  • Music
  • Closed
  • 314 Views
  • 5 comments
  • 0 votes

Music deleted

Hi! I had lots of songs saved among my music (I'm not a Premium user) and now when I go to my music most of those songs are gone, but if I go to the album where the songs came from the album is marked as "saved" but the songs still aren't in my music...

  • Casual Listener
  • Hi! I had lots of songs saved among my music (I'm not a Premium user) and now when I go to my music most of those songs are gone, but if I go to the album where the songs came from the album is m...
  • MonicaM_Bogota
  • Roadie
  • 131 Views
  • 6 comments
  • 0 likes
  • Missing Albums
    missing songs
    Music
    problem
  • Closed
  • 131 Views
  • 6 comments
  • 0 votes

Music stops because of Spotify usage "elsewhere"

Hey guys, i need some help. Since yesterday, i try to listen to my Spotify Premium on my iphone, only to have my music stop, and for a message to pop up saying "The music has stopped because your account is being used somewhere else". Spotify offers ...

  • Casual Listener
  • Hey guys, i need some help.    Since yesterday, i try to listen to my Spotify Premium on my iphone, only to have my music stop, and for a message to pop up saying "The music has stopped b...
  • Natalie
  • Spotify
  • 182 Views
  • 3 comments
  • 0 likes
  • hacked
    iOS
    Music
    paused
  • Not An Issue
  • 182 Views
  • 3 comments
  • 0 votes