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Ongoing Issues

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Forum Posts

Premature premium subscription cancellation- solved

Hi! My subscription got cancelled last may 26, 2017.. I bought the premium subscription for 3 months for 4.9HKD using my playstation account last May 20, 2017.. Anyway to fix this issue? Thanks! Attached photos for verification.

  • Casual Listener
  • Hi! My subscription got cancelled last may 26, 2017.. I bought the premium subscription for 3 months for 4.9HKD using my playstation account last May 20, 2017.. Anyway to fix this issue? Thanks! Atta...
  • Julian
  • Moderator
  • 133 Views
  • 4 comments
  • 0 likes
  • iOS
    Mobile Phone
    PlayStation4
    Premium
  • Closed
  • 133 Views
  • 4 comments
  • 0 votes

Spotify not working on Samsung TV AND Playstation 4

It's been weeks now, and all I get to see is the loading screen. I tried reinstalling, doesn't work. Anyone knows what's up?

  • Casual Listener
  • It's been weeks now, and all I get to see is the loading screen. I tried reinstalling, doesn't work. Anyone knows what's up?
  • ZullyB
  • Roadie
  • 994 Views
  • 8 comments
  • 0 likes
  • PlayStation4
    Samsung
    Samsung tv app application
    Sony
  • Closed
  • 994 Views
  • 8 comments
  • 0 votes

Stuck on Playstation Advertisement

Earlier today spotify was working without any problems and was connecting to my ps4 and playing music. But when I went to use it again, it just keeps getting stuck on a Playstation Video Advertisement and won't play any music. I've uninstalled it on ...

  • Casual Listener
  • Earlier today spotify was working without any problems and was connecting to my ps4 and playing music. But when I went to use it again, it just keeps getting stuck on a Playstation Video Advertisemen...
  • JuanSebastian
  • Roadie
  • 926 Views
  • 5 comments
  • 0 likes
  • advertisement
    Android
    bug fix
    PlayStation4
  • Closed
  • 926 Views
  • 5 comments
  • 0 votes

Skipping/Repeating songs

Spotify started skipping or repeating songs within 20 seconds and nothing I've done is fixing the issue. It happens on my ipad and PlayStation 4. Not touching anything, it skips or won't start. I've uninstalled and reinstalled, cleared cache and logg...

  • Casual Listener
  • Spotify started skipping or repeating songs within 20 seconds and nothing I've done is fixing the issue. It happens on my ipad and PlayStation 4. Not touching anything, it skips or won't start. I've ...
  • MaryC1
  • Spotify Legend
  • 210 Views
  • 3 comments
  • 0 likes
  • iOS
    Ipad version
    iphone 6
    PlayStation4
  • Closed
  • 210 Views
  • 3 comments
  • 0 votes