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FAQs

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Ongoing Issues

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Ongoing Issues

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Forum Posts

Spotify Connect with Bose Soundtouch

Since Friday April 7th, I've had issues remote controling my Bose speaker with Spotify mobile and desktop apps. I am a premium member, I see the speaker in the device list within the apps, select it, and it is stuck on "Connecting". Sometimes, I can ...

  • Regular
  • Since Friday April 7th, I've had issues remote controling my Bose speaker with Spotify mobile and desktop apps.   I am a premium member, I see the speaker in the device list within the apps, s...
  • lupoitaliano
  • Newbie
  • 5380 Views
  • 15 comments
  • 3 likes
  • Bose
    Connect
    soundtouch
    Spotify
    wifi
  • Closed
  • 5380 Views
  • 15 comments
  • 3 votes

[iOS] Tracks Skipping on WiFi/4G

Thread: 610836Status: New Description: Multiple reports of playback issues and tracks being skipped on iOS. Majority of reports appear to be on WiFi, but a small number also report issues on 4G. To reproduce: Listen to Spotify. Appears songs will pla...

  • Community Legend
  • Thread: 610836 Status: New Description: Multiple reports of playback issues and tracks being skipped on iOS. Majority of reports appear to be on WiFi, but a small number also report i...
  • meahtenoha
  • Spotify
  • 5890 Views
  • 38 comments
  • 1 likes
  • iOS
    playback
    wifi
  • Fixed
  • 5890 Views
  • 38 comments
  • 1 votes

An error occurred. Try again.

It’s been 2 days and i still cant search music. Spotify just plays my own playlist. I cant search anything it just says “an error ocurred try again” i already tried uninstalling and installing again, i updated ios 11.2.1. This happens when connected ...

  • Casual Listener
  • ...gain, i updated ios 11.2.1. This happens when connected to wifi but if in cellular everything works fine. pls fix this soon 😞
  • SergioDavid
  • Roadie
  • 147 Views
  • 3 comments
  • 0 likes
  • cellular
    connection
    iOS
    Mobile
    wifi
  • Closed
  • 147 Views
  • 3 comments
  • 0 votes