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Check to see if the issue you might be experiencing has already been reported and what status it is at.

Forum Posts

Offline Mode can result in inability to login--forcing user to uninstall and reinstall

UPDATE: Despite my search before posting, turns out this issue has been reported multiple times. The most active I found is here:https://community.spotify.com/t5/Ongoing-Issues/Offline-Issue/idc-p/3569173^^^ PLEASE go vote that issue up as well. ^^^ ...

  • Roadie
  • UPDATE: Despite my search before posting, turns out this issue has been reported multiple times. The most active I found is here: https://community.spotify.com/t5/Ongoing-Issues/Offline-Issue/idc-p/...
  • Alfredo
  • Roadie
  • 6875 Views
  • 3 comments
  • 109 likes
  • Android
    Login
  • Closed
  • 6875 Views
  • 3 comments
  • 109 votes

problems playing music in web player

PlanPremiumCountry NetherlandsDeviceChromebookOperating SystemChromebook My Question or Issue I am not able to play music in the web-player, whenever i play a song or playlist it will just randomly go to 5 other songs in quick succession, eventually ...

  • Casual Listener
  • Plan Premium Country  Netherlands Device Chromebook Operating System Chromebook   My Question or Issue  I am not able to play music in the web-player, whenever i play a song ...
  • rekle
  • Roadie
  • 15889 Views
  • 130 comments
  • 68 likes
  • Music
  • Closed
  • 15889 Views
  • 130 comments
  • 68 votes

Bluetooth Playback Controls Unresponsive Through Android Wear

I have this issue on a Galaxy S8 with Beats Solo 3 Wireless headphones. I have to close and re-open the app a few times to get it to work again. Reinstalling the app did not seem to completely fix the issue. Currently have spotify app version 8.4.28....

  • Casual Listener
  • I have this issue on a Galaxy S8 with Beats Solo 3 Wireless headphones. I have to close and re-open the app a few times to get it to work again. Reinstalling the app did not seem to completely fix th...
  • Jack
  • Roadie
  • 11894 Views
  • 230 comments
  • 70 likes
  • Android
    bluetooth
    pause
    Play
  • Closed
  • 11894 Views
  • 230 comments
  • 70 votes

Storage switched back to internal at every reboot [Samsung Galaxy S7/S8, encrypted SD]

Samsung Galaxy S7, Android 7, patch level 12.2017 (stock)Spotify version 8.4.35.152 armV764GB Kingston MicroSD UHS-3SD card encrypted, using stock encryptionHey!As reported several times and always closed without solution:https://community.spotify.co...

  • Casual Listener
  • Samsung Galaxy S7, Android 7, patch level 12.2017 (stock) Spotify version 8.4.35.152 armV7 64GB Kingston MicroSD UHS-3 SD card encrypted, using stock encryption Hey! As reported several time...
  • Xenia
  • Moderator
  • 16676 Views
  • 51 comments
  • 67 likes
  • Android
  • Closed
  • 16676 Views
  • 51 comments
  • 67 votes

Playlist not showing on smart tv

Hey, For some reason, since yesterday 2.25.17 my playlist hasn't been showing up on my Smart TV (vizio, model: D24-D1). I have a premium membership. I have reset, re login, and still nothing

  • Casual Listener
  • Hey,    For some reason, since yesterday 2.25.17 my playlist hasn't been showing up on my Smart TV (vizio, model: D24-D1). I have a premium membership. I have reset, re login,&n...
  • atthebeach
  • Newbie
  • 21007 Views
  • 381 comments
  • 82 likes
  • Playlist not showing on Vizio Smart TV
  • Closed
  • 21007 Views
  • 381 comments
  • 82 votes

HOW TO BLOCK SONG ???

You used to be able to block a song from playing in the future when you were listening to a station. What happened to this feature?? It is extremely annoying to have to manually skip songs you hate. Spotify, I may well cancel my (premium) account ove...

  • Casual Listener
  • You used to be able to block a song from playing in the future when you were listening to a station.  What happened to this feature??   It is extremely annoying to have to manually skip s...
  • leandrodewaltham
  • Newbie
  • 47149 Views
  • 25 comments
  • 76 likes
  • Block Song capability
  • Closed
  • 47149 Views
  • 25 comments
  • 76 votes

Blank and clear window screen after windows update

Hey Y'all,I updated windows 4 days ago to version 1803, but my spotify fails to decently run. It shows a clear see through screen at startup and seems to keep whatever programm used to be in the background. I've attached 2 screenshots to show what I ...

  • Regular
  • Hey Y'all, I updated windows 4 days ago to version 1803, but my spotify fails to decently run. It shows a clear see through screen at startup and seems to keep whatever programm used to be in the ba...
  • chrislineau
  • Newbie
  • 8658 Views
  • 40 comments
  • 51 likes
  • Closed
  • 8658 Views
  • 40 comments
  • 51 votes

[Android] Report Explicit Content giving error "Could not report, please try again."

Since I signed up, I have added several songs that I like, but when I go to that playlist radio (to try to find more "like" songs that I can add to my playlists) almost all of them contain explicit lyrics, but they aren't tagged as explicit. When I t...

  • Casual Listener
  • Since I signed up, I have added several songs that I like, but when I go to that playlist radio (to try to find more "like" songs that I can add to my playlists) almost all of them contain explicit l...
  • Xenia
  • Moderator
  • 7668 Views
  • 52 comments
  • 33 likes
  • Android
    explicit content
    reporting
  • Closed
  • 7668 Views
  • 52 comments
  • 33 votes

Epic collection - are you kidding?!

Today I tried to add a new album to my music collection on Spotify. However, it refused to and gave me the following message instead: Epic collection, friend. Your music is all filled up. To save more, you'll need to remove some songs. Now seriously,...

  • Casual Listener
  • Today I tried to add a new album to my music collection on Spotify. However, it refused to and gave me the following message instead:   Epic collection, friend. Your music is all filled up. To...
  • Goodman
  • Community Manager
  • 9946 Views
  • 3 comments
  • 87 likes
  • Desktop
    Mobile
  • Closed
  • 9946 Views
  • 3 comments
  • 87 votes

[iOS] Deleting Search entries makes screen scroll back to top

Plan Premium Device iPhone 12 mini Operating System iOS 14.4 My Question or Issue In Spotify iOS app 1. Press search 2. Scroll down the search history 3. Press X on one of the search entries 4. App scrolls to the top automatically. Found in 8.6.20.11...

  • Casual Listener
  • Plan Premium Device iPhone 12 mini Operating System iOS 14.4   My Question or Issue In Spotify iOS app   1. Press search 2. Scroll down the search history 3. Press X...
  • Alex
  • Moderator
  • 997 Views
  • 11 comments
  • 7 likes
  • iOS
  • Closed
  • 997 Views
  • 11 comments
  • 7 votes

Spotify to Chromecast paused casting problem - once more

This is to let you know, dear folks, I'm the next person hit by known unresolved issue, which is incorrect Spotify-Chromecast cooperation - random pauses.There are many threads on Spotify and Google Cast forums and elsewhere on the subject and I woul...

  • Casual Listener
  • This is to let you know, dear folks, I'm the next person hit by known unresolved issue, which is incorrect Spotify-Chromecast cooperation - random pauses. There are many threads on Spotify and Googl...
  • Jason
  • Spotify Legend
  • 10146 Views
  • 70 comments
  • 67 likes
  • Android
  • Closed
  • 10146 Views
  • 70 comments
  • 67 votes

Voice search on Android doesn't play songs (Google Assistant AND Google Now)

From a few months ago, playing songs through google now or google assistant does not work.You can say "play [Artist name] on Spotify" and it's going to play it, you can also say "play [Album name] on Spotify" and it's going to play it, but if you use...

  • Casual Listener
  • From a few months ago, playing songs through google now or google assistant does not work. You can say "play [Artist name] on Spotify" and it's going to play it, you can also say "play [Album name] ...
  • tgcaylon
  • Newbie
  • 5971 Views
  • 32 comments
  • 57 likes
  • Android
  • Closed
  • 5971 Views
  • 32 comments
  • 57 votes

[BUG] Spotify starts automatically with windows, though I disabled this feature

Since the Last update spotify starts automatically everytime windows boots.I explicitly disabled this behaviour and since there is no direct way to open a ticket, give feedback or any other way of usefull communication I am forced use this community ...

  • Casual Listener
  • Since the Last update spotify starts automatically everytime windows boots. I explicitly disabled this behaviour and since there is no direct way to open a ticket, give feedback or any other wa...
  • shaman2
  • Newbie
  • 2111 Views
  • 15 comments
  • 47 likes
  • Closed
  • 2111 Views
  • 15 comments
  • 47 votes

[Tinder] Wrong top artists STILL an issue

When I connect my spotify to my tinder account, I'm STILL getting "top artists" that I barely even listen to. This has been an ongoing issue for quite a while now. Granted I've listened to all of my "top artists" before at some point, some - most of ...

  • Casual Listener
  • When I connect my spotify to my tinder account, I'm STILL getting "top artists" that I barely even listen to. This has been an ongoing issue for quite a while now. Granted I've listened to all of my ...
  • Wxlowe
  • Newbie
  • 48350 Views
  • 14 comments
  • 43 likes
  • Closed
  • 48350 Views
  • 14 comments
  • 43 votes

Casting connection issues using multiple devices / groups

Spotify has an ongoing casting issue which isn't present with it's direct competitors. I am able to replicate the issue across multiple devices / accounts / networks and see consistent behaviour which I believe attributes to a bug. This is on a OnePl...

  • Music Fan
  • Spotify has an ongoing casting issue which isn't present with it's direct competitors. I am able to replicate the issue across multiple devices / accounts / networks and see consistent behaviour whic...
  • Chris
  • Spotify
  • 6972 Views
  • 12 comments
  • 42 likes
  • Android
    Casting
    chromecast
    connecting
    Groups
    Mobile
    multiple devices
  • Closed
  • 6972 Views
  • 12 comments
  • 42 votes

[All Android] Storage Area Not Found

Device: Samsung Galaxy S7 Operating System Version: Android 6.0.1 Spotify Version: 4.8 Description: Unable to open Spotify, users receive the "No Storage Area Found" or "Storage Area Not Found" errors To reproduce: Try to open Spotify Will get the "N...

  • Community Legend
  • Device: Samsung Galaxy S7   Operating System Version: Android 6.0.1   Spotify Version: 4.8   Description:   Unable to open Spotify, users receive the "No Stor...
  • JürgenWillinger
  • Newbie
  • 48563 Views
  • 334 comments
  • 61 likes
  • Android
    Mobile
  • Closed
  • 48563 Views
  • 334 comments
  • 61 votes

Pixel 3 USB-C headphones skip function not working

PlanPremiumCountryUS DevicePixel 3Operating SystemAndroid 9 My Question or IssueDouble-clicking the pause/play button on the headphones to skip a song does not work. All other functions pause, play, volume work. I'm using the USB-C headphones that ca...

  • Casual Listener
  • Plan Premium Country US  Device Pixel 3 Operating System Android 9   My Question or Issue Double-clicking the pause/play button on the headphones to skip a song does not work. All...
  • rkw0k
  • Casual Listener
  • 11583 Views
  • 31 comments
  • 27 likes
  • Closed
  • 11583 Views
  • 31 comments
  • 27 votes

[Android] Spotify randomly pauses music

Device: Samsung Galaxy S5 Operating System Version: Android 5.0 Spotify Version: 4.6.0.772 Description: My playing music gets randomly in pause mode. While listening to music the playpack pauses. It does not depend on connection (WLAN, normal Interne...

  • Casual Listener
  • Device:  Samsung Galaxy S5 Operating System Version:  Android 5.0 Spotify Version:  4.6.0.772 Description: My playing music gets randomly in pause mode. While listen...
  • Adediran
  • Visitor
  • 41976 Views
  • 185 comments
  • 60 likes
  • Android
  • Closed
  • 41976 Views
  • 185 comments
  • 60 votes

7 second gap - playback issues when using Chromecast

I stream from a Android tab to chromecast 1e gen, yesterday de layout was changed from: To..... There is also a +/- 7 sec gab between the songs, the song starts until 7 sec with no sound, than restarts at 0 with sound, I also have a chromecast audio ...

Spotify-01.jpg Spotify-02.jpg
  • Casual Listener
  • I stream from a Android tab to chromecast 1e gen, yesterday de layout was changed from:   To..... There is also a +/- 7 sec gab between the songs, the song starts until 7 s...
  • Melody
  • Community Manager
  • 9549 Views
  • 78 comments
  • 41 likes
  • Android
    chromecast
  • Closed
  • 9549 Views
  • 78 comments
  • 41 votes

Spotify on iOS 11 Battery Issues

Ever since I updated to iOS 11 on my iPhone 7s, Spotify has been extremely bad with battery drain. Sometimes it gets as bad as 10% charge gone in 15 minutes, or even battery drain while I’m charging my phone and playing Spotify through a Bluetooth sp...

  • Casual Listener
  • Ever since I updated to iOS 11 on my iPhone 7s, Spotify has been extremely bad with battery drain. Sometimes it gets as bad as 10% charge gone in 15 minutes, or even battery drain while I’m charging ...
  • Jack
  • Roadie
  • 10054 Views
  • 46 comments
  • 38 likes
  • Closed
  • 10054 Views
  • 46 comments
  • 38 votes

Env: prod