Discover Error
Discover won't load I get a "Error, Failed to Load"
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Discover won't load I get a "Error, Failed to Load"
Device: Macbook Pro Retina Late 2013 Operating System Version: OS X 10.11.3 Spotify Version: Latest. Can't start it to check. Description: My whole MacBook crashes when I start the Spotify desktop app. I have uninstalled and reinstalled. After reinst...
Device: Nexus 5 Operating System Version: Android 6.1 Spotify Version: 5.1.0.849 Chromecast Firmware Version: 1.18.55065 Description: Spotify for Chromecast for all the time I owned Chromecast, shown a fancy list of previous, current and next track. ...
Dear community, Our band ‘Sorry John’ recently released the single ‘Living on My Own’. Everything went fine and the 1000+ streams were coming closer. However, as soon as we surpassed the 1000 streams, Spotify Artist only shows that we have 0 stream a...
Device: windows Operating System Version: Windows 10 Spotify Version: 1.0.24.104.g92a22684 Description: I have a song stuck in my local files and cannot delete it or remove in any way. I also cannot find it on my computer since I deleted the entire a...
One thing I love about spotify is being able to go to an Artist that I may have only heard a little bit of and being able to discover their entire discrography. A great way to do this is to just shuffle the artist. What I don't understand and my bigg...
PlanPremiumCountry BrazilDeviceSamsung J5Operating SystemAndroid My Question or Issue I'm really upset with my "As mais tocadas no seu 2018" playlist by Spotify. I've really liked tne 2016 and 2017 versions of it, but what whas my surprise when I saw...
Hi I have been saving my playlister tracks from BBC radio programmes and using Spotify to store and play them. However since Feb 2017 none of the tracks i have saved in the BBC playlist have been reflected into Spotify on my Mac using El Capitan or m...
Hi, I've seen this has been asked a few years ago, but it wasn't answered. So, the main problem is that I can't find a way to change the sound quality in the Spotify app on the new Samsung Smart TV. Is there an option, or does spotify still streams l...
Hey folks! We're investigating an issue at the moment with our friends at Samsung regarding offline tracks desyncing on a Samsung Galaxy S7 Edge when using an SD Card. In the meantime, we'd suggest following these steps; Reinstall Restarting your dev...
Hey everyone, If you're seeing that the 'Videos' and 'Video series' tabs lead to the same page on mobile, add a +vote and let us know in a comment. We're looking into this with the right team and will let you know as soon as we have updates. Thanks!
I have a playlist of over 9,000 songs. If I play the list on my PC (Windows 10, Spotify version 1.0.53.758.gde3fc4b2) the shuffle seems to work correctly. If I set playback to my Sonos speakers using Spotify Connect the queue changes such that it's o...
Samsung Galaxy S7 Edge Android 6.0.1 Spotify 6.2.0.1028armV7 Spotify reports that it is using internal storage even when the cache is stored on external SD card. Reinstalling Spotify does not help. Note that this bug does not occur with any other app...
I think its a good idea, like,we could use our songsas alarms and wake up listen them, or can define a time to listen certain song because we want to do some special, we can do whatever the imagination help us to think
Recently I have found out that I am no longer able to share songs/albums/playlists with friends and my friends are unable to do so. Now, when I click 'Share' the only option is to post the song to all my followers, instead of messaging a friend a son...
Can't listen to music and play games, pokemon go for example, Android Samsung 6, used to be able to swipe down and click play but now there isn't a little music player box on the drop down when you are in a game.Further to this I used to love when I ...
Hello! I've used Spotify for years and haven't had many issues. But I don't have a Your Top Songs 2018 playlist. I got Spotify Wrapped, and I listened to plenty of music this year; over 130,000 minutes worth. Is there a way to fix this? Thank you!
Spotify has been updated to a much better interface, but the problem is that this new interface made it almost impossible to use. The app takes almost 1 minute to open if connected and 30 seconds in offline mode. And while navigating throught the pla...
I don't appreciate the use of the "F" word in a currently running commercial.If this is your way for trying to force me to go premium...I would rather drop out altogether.
After update 8.2.0.549 Spotify iOS 10.3.1 app on my iPhone 6splus no longer connects to my KENWOOD DNX 573s. Status hangs on "connecting" on the head unit. Music occasionally plays but controls don't work and no song information is displayed.