Android TV will not play songs

PlanPremiumCountryUSDeviceSony Bravia TV 4K UR2Operating SystemAndroid TV My Question or IssueThe Spotify app no longer works on my TV. When I attempt to play songs, it navigates to them on the TV but does not actually start playing. Trying to press ...

• zaiguo
• Casual Listener
• Plan Premium Country US Device Sony Bravia TV 4K UR2 Operating System Android TV   My Question or Issue The Spotify app no longer works on my TV. When I attempt to play songs, it navig...
• 2020-05-29 6:03:02 PM
• 2020-10-18 6:48:38 PM
• AlexBonn
• Visitor
• 25569 Views
• 174 comments
• 441 likes
• Fixed

Playlists not showing on Roku

• GDMT
• Casual Listener
• 2017-03-05 4:40:16 PM
• 2019-07-10 10:56:47 AM
• Katerina
• Spotify Legend
• 95944 Views
• 539 comments
• 426 likes
• roku
• Fixed

Music cuts out briefly on Echo devices

We've received reports that the music occasionally cuts out when listening to Spotify on Amazon Echo devices. This occurs both when controlling the music directly in the app and with voice commands.

• Yordan
• Moderator
• We've received reports that the music occasionally cuts out when listening to Spotify on Amazon Echo devices. This occurs both when controlling the music directly in the app and with voice comma...
• 2022-03-05 2:10:03 PM
• 2022-08-31 3:49:11 PM
• Novy
• Moderator
• 32870 Views
• 280 comments
• 408 likes
• Mobile
• Fixed

[Android] Troubles opening the 2019 Wrapped banner in the app

Plan Premium Country Philippines Device Huawei P30 Operating System Android Pie (9) I'm trying to open the 2019 Wrapped on Spotify app but it does not open. Is that issue has something to do with the app or my phone? Thank you.

• rengrc984
• Casual Listener
• Plan Premium Country Philippines  Device Huawei P30 Operating System Android Pie (9)   I'm trying to open the 2019 Wrapped on Spotify app but it does not open. Is that iss...
• 2019-12-05 7:43:01 AM
• 2019-12-20 6:48:26 PM
• joaosimoes
• Visitor
• 21266 Views
• 48 comments
• 379 likes
• Android
• Fixed

[Desktop] Playback issues on devices with Xonar sound cards

Plan Premium Country Singapore Device Windows Desktop (custom build) Operating System Windows 10 My Question or Issue I was playing music on my Spotify Desktop app when it suddenly cut out by itself. I tried playing back the same playlist, but it jus...

• eugenecys
• Casual Listener
• Plan Premium Country Singapore Device Windows Desktop (custom build) Operating System Windows 10   My Question or Issue I was playing music on my Spotify Desktop app when it ...
• 2020-06-23 7:35:45 AM
• 2020-10-16 2:05:53 PM
• Xenia
• Moderator
• 31673 Views
• 157 comments
• 333 likes
• Desktop
  Windows
• Fixed

Recently played artist not updating

My Question or IssueSince five days back, my recently played artists as seen on my profile are not updating properly. Before, it was instantaneous, now maybe 7-8 hours delay. Sometimes my library updates, but not the artists shown in my profile. Same...

• Wordflow
• Casual Listener
• My Question or Issue Since five days back, my recently played artists as seen on my profile are not updating properly. Before, it was instantaneous, now maybe 7-8 hours delay. Sometimes my library u...
• 2019-07-04 11:13:35 PM
• 2020-02-27 11:34:27 AM
• Xenia
• Moderator
• 33654 Views
• 258 comments
• 319 likes
• Premium
• Fixed

Spotify Pausing On Chromecast Issues

Hey! Following the conversation in this thread, it looks like there's been some recent reports of the below issue on Chromecast: Spotify on Chromecast pausing "...when casting music stops, then starts, stops, start etc. Tried factory reset, we stream...

• user-removed
• Visitor
• Hey! Following the conversation in this thread, it looks like there's been some recent reports of the below issue on Chromecast:   Spotify on Chromecast pausing   "...whe...
• 2018-03-27 5:47:32 AM
• 2018-06-11 3:53:04 PM
• Chris
• Spotify
• 35014 Views
• 104 comments
• 314 likes
• Hardware Partner
• Fixed

Downtime November 16th: Spotify website and app down

Hey folks! We've received some reports that the Spotify page isn't working and users are getting an error message when they try to open it. The app is having this issue as well. This is currently being investigated by the teams in charge.

• Novy
• Moderator
• Hey folks!   We've received some reports that the Spotify page isn't working and users are getting an error message when they try to open it. The app is having this issue as well.  &n...
• 2021-11-16 6:58:41 PM
• 2021-11-16 8:45:26 PM
• Novy
• Moderator
• 28278 Views
• 51 comments
• 307 likes
• Desktop
  Mobile
• Fixed

Downtime March 8th 2022 - General log in issues with the app

Users are currently being logged out of Spotify and unable to log back in. This seems to be affecting mostly the mobile app.

• Eni
• Moderator
• Users are currently being logged out of Spotify and unable to log back in. This seems to be affecting mostly the mobile app.
• 2022-03-08 7:34:47 PM
• 2022-03-08 9:04:49 PM
• charfutch1
• Newbie
• 165203 Views
• 37 comments
• 296 likes
• Mobile
• Fixed

Desktop app doesn't scroll up when moving song to the top

Hey folks, We have received reports that since a recent update, it's not possible to drag tracks upwards in a playlist on the desktop app if you want to manually rearrange them. When reaching the edge of the current view, the playlist does not scroll...

• Jeremy
• Spotify
• Hey folks,   We have received reports that since a recent update, it's not possible to drag tracks upwards in a playlist on the desktop app if you want to manually rearrange them. &nbsp...
• 2021-12-11 1:50:06 PM
• 2022-02-10 9:18:08 AM
• Alex
• Moderator
• 16310 Views
• 135 comments
• 295 likes
• Desktop
• Fixed

Album art not appearing on Discord

Plan Free Country India Device Samsung Galaxy M21 Operating System Android 10 My Question or Issue I have all the proper settings enabled, earlier I had problems with the status display itself (it used to not show up sometimes), now the problem has b...

• Anurag9Craft
• Casual Listener
• Plan Free Country India Device Samsung Galaxy M21 Operating System Android 10   My Question or Issue I have all the proper settings enabled, earlier I had problems with the s...
• 2021-01-23 2:56:04 PM
• 2021-04-19 2:35:57 PM
• Mario
• Spotify Legend
• 29156 Views
• 68 comments
• 290 likes
• album art
  Broadcast
  Discord
  Status
• Fixed

Recently played artists not updating

In the past week, my recently played artists have not updated once, despite frequently listening to music (and multiple songs from artists). After I noticed mine wasn’t updating, I checked my friends’ each day to see if theirs were updating, but they...

• pan5337
• Casual Listener
• In the past week, my recently played artists have not updated once, despite frequently listening to music (and multiple songs from artists). After I noticed mine wasn’t updating, I checked my friends...
• 2018-04-20 12:10:58 AM
• 2020-10-25 4:38:44 PM
• Tha_Equalizer
• Regular
• 19400 Views
• 75 comments
• 288 likes
• Fixed