Ongoing Issues

Repeated songs on Discover Weekly

I have been a Premium member since October of last year and have been listening to the Discover Weekly playlist pretty much every week since then. But within the last couple of weeks I have noticed several songs popping up on the list that have been ...

rrouth
Casual Listener
I have been a Premium member since October of last year and have been listening to the Discover Weekly playlist pretty much every week since then. But within the last couple of weeks I have noticed s...
2018-03-20 5:46:23 PM
2021-12-04 7:28:16 AM
andykirillov
Casual Listener
1252 Views
5 comments
5 likes
Not An Issue

1252 Views
5 comments
5 votes

Running

The Running Option und er Browse is gone...An ideas Show to geht it back?

Diwira
Casual Listener
The Running Option und er Browse is gone... An ideas Show to geht it back?
2018-02-27 5:30:27 PM
2018-03-01 6:32:06 PM
julia444
Newbie
55 Views
2 comments
5 likes
Not An Issue

55 Views
2 comments
5 votes

Missing Running Playlist

I just logged into my account to go for a run, but the Running section is completely gone. Is it going to come back? Is it getting updated to return soon?

FunkyMonky1992
Casual Listener
I just logged into my account to go for a run, but the Running section is completely gone. Is it going to come back? Is it getting updated to return soon?
2018-02-27 5:44:18 PM
2018-02-28 11:38:58 AM
Hubo
Spotify Star
109 Views
2 comments
5 likes
Not An Issue

109 Views
2 comments
5 votes

Fix shuffle, or I'm terminating my membership

Spotify, I know you simply don't give a flying f***, as is evidenced by your YEARS of ignoring this massive problem, but I'm moving to another music service (along with lots of other members, I'm sure), if you don't fix your infuriating shuffle algor...

Ceruleannn
Regular
Spotify, I know you simply don't give a flying f***, as is evidenced by your YEARS of ignoring this massive problem, but I'm moving to another music service (along with lots of other members, I'm sur...
2018-02-21 11:58:39 AM
2018-02-24 3:34:08 AM
Alfredo
Roadie
82 Views
1 comments
5 likes
Not An Issue

82 Views
1 comments
5 votes

How do I hide Recently Played Artists from my profile?

Issue resolved.

Danielleroos
Casual Listener
Issue resolved.
2016-07-03 7:11:12 PM
2018-06-19 11:13:47 AM
user-removed
Not applicable
78370 Views
13 comments
8 likes
Privacy
Recently played artists
Not An Issue

78370 Views
13 comments
8 votes

Playlist gone on infomartion Section of the Artist

Where have gone the playlists in the information section of the artists?

Galeno22
Casual Listener
Where have gone the playlists in the information section of the artists? 😞
2017-07-07 8:12:42 PM
2017-07-09 4:05:59 PM
ookoo
Newbie
242 Views
2 comments
6 likes
Playlist
Not An Issue

242 Views
2 comments
6 votes

Artists' About Section

Up to a few days ago, on the desktop version, I was able to click on an artist's About section and see the top five cities in the world where they were listened to most and the top 5 playlists where the artist has been discovered. I REALLY liked thos...

Crisar12
Casual Listener
Up to a few days ago, on the desktop version, I was able to click on an artist's About section and see the top five cities in the world where they were listened to most and the top 5 playlists where ...
2017-07-06 1:58:47 AM
2019-10-31 6:27:12 PM
jshernandez
Newbie
541 Views
3 comments
6 likes
Desktop
Windows
Not An Issue

541 Views
3 comments
6 votes

Duplicate songs when shuffling artist

I am seeing a number of songs appear twice in the playback queue when shuffling artists. Here is an example of what I see when pressing the "Shuffle Play" button on the artist page for the band DeVotchKa. I shuffled this artist several times and this...

user-removed
Not applicable
I am seeing a number of songs appear twice in the playback queue when shuffling artists. Here is an example of what I see when pressing the "Shuffle Play" button on the artist page for the band DeVot...
2018-01-09 5:08:06 PM
2018-01-12 7:45:38 PM
Alfredo
Roadie
1613 Views
1 comments
5 likes
iOS
Not An Issue

1613 Views
1 comments
5 votes

New Music Notifications Missing

Device: Desktop Operating System Version: Win 7 Spotify Version: 1.0.28.87.g8f9312a4 Description: Since the last software update, the notifications icon next to my inbox is completely gone. I get no notifications when the artists I follow release new...

dayshabass
Casual Listener
Device: Desktop Operating System Version: Win 7 Spotify Version: 1.0.28.87.g8f9312a4 Description: Since the last software update, the notifications icon next to my in...
2016-05-06 11:49:41 AM
2018-07-07 8:03:16 AM
fishko17
Regular
884 Views
6 comments
8 likes
Desktop
Windows
Not An Issue

884 Views
6 comments
8 votes

10k songs limitation on your music

Hello,As you or may not agree, 10k is a very low value for the number of songs that a user is able to save into your music. Although you may consider that the majority of users do not save that much songs into their libraries, the truth is that there...

xebetche
Casual Listener
Hello, As you or may not agree, 10k is a very low value for the number of songs that a user is able to save into your music. Although you may consider that the majority of users do not save that muc...
2015-09-27 1:44:21 PM
2017-01-15 5:36:08 PM
Amus-i-c
Music Fan
1988 Views
7 comments
9 likes
Desktop
Mac
Not An Issue

1988 Views
7 comments
9 votes

Web Player skips every song on playlist

Web player skips every song in playlist on Internet Explorer. Desktop app, android and iphone all work just fine. Ive cleared cache and cookies, logged out and back in, restarted router and laptop....any other suggestions

MamaMahomie1
Casual Listener
Web player skips every song in playlist on Internet Explorer. Desktop app, android and iphone all work just fine. Ive cleared cache and cookies, logged out and back in, restarted router and laptop......
2017-05-02 3:24:49 PM
2017-05-07 7:13:29 AM
Filiep
Newbie
1024 Views
37 comments
6 likes
Web Player
Not An Issue

1024 Views
37 comments
6 votes

The latest Web Player UI

Hello, I have been using spotify for a while, and enjoy the web player for music on different computers without the need to download an application. It was perfect before the UI switch to a more smartphone/tablet oriented look, with too much wasted s...

lazy_token
Casual Listener
Hello, I have been using spotify for a while, and enjoy the web player for music on different computers without the need to download an application. It was perfect before the UI switch to a more smar...
2017-04-13 2:42:40 AM
2017-04-16 4:31:11 PM
JuanCamilo
Roadie
149 Views
4 comments
6 likes
missing controls
Not An Issue

149 Views
4 comments
6 votes

Spotify Connect not shuffling properly

Device: Android device and Windows PC Operating System Version: Windows 8 for PC and KitKat for AndroidSpotify Version: Latest Version 1.0.24.104.g92a22684Description: It seems to me that whenever I start a shuffle on my phone and transfer to play on...

kcardoso92
Regular
Device: Android device and Windows PC Operating System Version: Windows 8 for PC and KitKat for Android Spotify Version: Latest Version 1.0.24.104.g92a22684 Description:...
2016-03-03 6:18:08 AM
2018-11-29 8:48:25 PM
Pukingpope
Regular
1012 Views
7 comments
8 likes
Connect
shuffle
Not An Issue

1012 Views
7 comments
8 votes

Message shows I'm listening from another device that's not mine

Device: iPad Operating System Version: iOS 9.2.1Spotify Version: 5.0.0Description: Message says I'm listening from a device that is not mine. It's playing someone else's music and it won't stop.To reproduce:Step 1Step 2...Workaround: N/A Additional i...

Des_
Casual Listener
Device: iPad Operating System Version: iOS 9.2.1 Spotify Version: 5.0.0 Description: Message says I'm listening from a device that is not mine. It's playing someo...
2016-02-27 10:30:31 PM
2018-12-29 9:41:35 AM
LMH4
Newbie
49301 Views
19 comments
8 likes
iOS
Not An Issue

49301 Views
19 comments
8 votes

Where'd they go?

What happened to the white stripes albums??? They're all gone... they were there yesterday?!?

Bowersrandy32
Casual Listener
What happened to the white stripes albums??? They're all gone... they were there yesterday?!?
2017-02-12 9:08:13 PM
2017-02-15 4:16:50 AM
ratdc
Newbie
899 Views
6 comments
6 likes
Not An Issue

899 Views
6 comments
6 votes

Windows 10 HiDPI: Blurry font in some places, sharp in others

Some parts of the Spotify Windows 10 client UI has a very nice, satisfyingly sharp font.Other parts of the UI has a blurry font that routinely kills puppies. Example: In the social feed (right side of the client), every other "post" has a sharp font,...

besez
Regular
Some parts of the Spotify Windows 10 client UI has a very nice, satisfyingly sharp font. Other parts of the UI has a blurry font that routinely kills puppies. Example: In the social feed (r...
2016-07-12 8:06:05 PM
2019-01-04 9:00:39 PM
besez
Regular
1932 Views
8 comments
7 likes
Desktop
Windows
Not An Issue

1932 Views
8 comments
7 votes

Multiple registrations of same device in offline device list / downloaded music disappearing

Spotify is registering the same device multiple times in my list of offline devices. It appears that every time a new download session is started on a device, that device is entered again into the list of offline devices even though it is already lis...

the_ether
Casual Listener
Spotify is registering the same device multiple times in my list of offline devices. It appears that every time a new download session is started on a device, that device is entered again into t...
2017-09-17 12:24:50 AM
2019-03-14 12:00:09 PM
Gifpak
Visitor
2845 Views
15 comments
5 likes
Android
missing downloaded music
Offline Devices
Not An Issue

2845 Views
15 comments
5 votes

Shuffle not really shuffling

I have a playlist with over 1,000 songs that I always listen to in the "shuffle" mode. The problem is that I keep hearing the same songs repeat mulitple times in a listening session. I'm not sure why this is and I do not have the desire to edit the q...

smarris
Casual Listener
I have a playlist with over 1,000 songs that I always listen to in the "shuffle" mode. The problem is that I keep hearing the same songs repeat mulitple times in a listening session. I'm ...
2017-07-24 5:27:08 PM
2017-07-25 11:40:58 PM
ZullyB
Roadie
354 Views
10 comments
5 likes
Not An Issue

354 Views
10 comments
5 votes

The Spotify shuffle is the worst!

I am thinking about getting rid of my account with Spotify and switching to something else. I currently have 1042 songs and only a handful of those songs are ALWAYS played. I hate it so much I don’t save all these songs so that I can hear the same on...

jarla347
Casual Listener
I am thinking about getting rid of my account with Spotify and switching to something else. I currently have 1042 songs and only a handful of those songs are ALWAYS played. I hate it so much I don’t ...
2018-03-16 6:12:46 PM
2018-03-18 7:37:15 PM
Alfredo
Roadie
487 Views
1 comments
4 likes
Not An Issue

487 Views
1 comments
4 votes

No Spotify Radio in Japan

Why is there no option to start a radio station in Japan? This is a huge feature missing from the Japan spotify service.

vanderrlay
Casual Listener
Why is there no option to start a radio station in Japan? This is a huge feature missing from the Japan spotify service.
2016-11-10 4:54:54 AM
2017-05-17 9:51:29 AM
digitalbento
Newbie
330 Views
4 comments
6 likes
Not An Issue

330 Views
4 comments
6 votes

Spotify Community