"Something went wrong" error on desktop app and web player for Turkish users

[MihailY]

We're receiving reports from users in Turkey that they’re encountering an error on the desktop app and web player. 

[MihailY]

if u reading this just click 3dots at the top left "Sol Üst" and then select help "Yardım" then select troubleshooting "Sorun Giderme" then select restart app and reset app data "Uygulama verilerini sıfırla ve yeniden başlat" wait for 10-15 second and its done.

[BubbleThe2nd]

Same 😕 

[yalcines]

I am currently experiencing the same problem !!!

[qurquru]

Seems like it was a temporary server issue of some sort, it works fine now!

[posmos]

The issue was solved for me after I completely uninstalled spotify, restarted my pc and downloaded it again.
Still infuriating that this is the only solution i could find but atleast everything works now.

[oc51v-t_ocag]

Same problem nothing helped

[selselsel]

my spotify is turkish but i am abroad rn and i still have the samr issue rn

[Vasil]

Hey @headbanger5678-,

Could you let us know if you're using the Web Player or the mobile Spotify app on your Chromebook?

And @WineSauce, is your desktop app downloaded via the Microsoft app store or from our website?
Try performing these steps for a complete clean reinstall of the app and at the end install the version of the app you currently don't have. See if there's any difference. If there isn't, try disabling the Hardware Acceleration setting:

Hope this helps! We'll be on the lookout for your replies 🙂

[ephor]

Same problem, I can't search for anything. Double clic on any album on the left bar still starts playing it though.

[jedidoth]

same here on the mac app, so is the issue with the TR server or what

[qoda]

Indeed! It all of the sudden works now.