"desktop_login_accounts:3" error message when trying to log in

[MihailY]

Hey folks,

Users are seeing the above error message when they try to log in on the desktop app. There's no issue on the web player and mobile.

For some this was resolved by changing the default browser in the system settings.

[amulya]

Not a part of the support team, but this is how I fixed the issue on my device:
1. Try uninstalling and reinstalling
2. Change your password
3. Change your default browser (it surprisingly does the trick)

[Ivelina]

Happy to hear that you managed to log in, @Xeefia.

Should you need help with anything else, the Community's here for you 🙂

Have a good one!

[MihailY]

Hey,

Thanks for reporting this issue to us. The relevant team is currently looking into it.

In the meantime, make sure to click +VOTE and Subscribe to the thread to be notified of any developments and please share the following info, if you haven’t already:

• Your Spotify app version

• Your OS version

• Your browser type

• Installed browser plugins (if any):

Thanks! We’ll keep you posted and let you know as soon as we have any updates on this.

[Bittencourt]

Hey @xoxo_moira,

This issue is currently being investigated here - I hope the workaround provided works for you!

Let me know how it goes.

[Vasil]

Hey folks!

This issue should now be resolved 🙂

If you're still experiencing it, restart Chrome and then download the latest app version of Spotify from spotify.com.

Let us know in case you face any difficulties. Cheers!

[sakuramadchen2]

I have not been able to log in to my account for the last 2 days and I am getting the following error code: desktop_login_accounts:3

[freedomsprogress]

Hi @sakuramadchen2 I just experienced the same issue as you and was able to resolve it by changing my default browser in Windows 11 to Firefox, then trying to log in again via the browser window that appeared.

I was able to successfully log in.

Try changing the default browser on your computer and see if it helps you 🙂

Changing your default browser on a Windows 10 PC

Changing your default browser on a Windows 11 PC

Changing your default browser on a Mac