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I can't share music in instagram stories

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I can't share music in instagram stories

5kz6il67-a_w
Casual Listener

Plan

Premium

Country

Mexico 

Device

Huawuei P20 Lite

Operating System

Android

 

My Question or Issue

When I try to share some song I don't see the Instagram Stories opcion, can you help me?

I already vinculated mi account with facebook. 

2 ACCEPTED SOLUTIONS

Accepted Solutions
Solution!

Re: I can't share music in instagram stories

Moderator
Moderator

Hey folks,

 

Thanks for reaching out to us about this on the Community.

 

We are currently working with Instagram to make this option available for everyone soon!

 

Right now we cannot provide an exact timeframe on when it's going to be out to everybody.

 

In the meantime, we recommend you keep both your apps updated.

 

Thanks!

PeterModerator
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Solution!

Re: I can't share music in instagram stories

Moderator
Moderator

Hey there everyone,

 

Thanks for posting regarding this here in the Community!

 

Keep in mind that we're always testing things in order to improve Spotify. If you're missing the option to share to your Instagram stories, you can find more info here

 

We'd also suggest making sure to always keep both apps updated so you won't miss the latest features and improvements.

 

Further, we realize this thread is gone a bit off topic with lots of questions in one place. It’s for this reason we’re going to lock the thread.

 

Hope this helps clarify things! Don't hesitate to give us a shout if there's anything else we can help with.

 

Have a lovely day :)

KaterinaModerator
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235 Replies

Re: I can't share music in instagram stories

Aimee_T
Roadie

Hey @5kz6il67-a_w, welcome to our Spotify Community!

 

We'd recommend reinstalling the app by following the steps at https://support.spotify.com/article/reinstallation-of-spotify/. Also, the best option would be to check if your Instagram is up to date too.

 

If you're getting any error messages, a screenshot would be helpful.

 

Take care :)

Re: I can't share music in instagram stories

vkito
Newbie

Try updating the software on your phone maybe? 

Re: I can't share music in instagram stories

Richxdavies
Casual Listener

Multiple people saying reinstall doesn't change anything, both apps already updated, etc and we still don't have the IG story share option. Give us a real fix please....

Re: I can't share music in instagram stories

5kz6il67-a_w
Casual Listener

I reinstall both apps and still don't seeing the option... 

Screenshot_20180811-203119.jpg

Re: I can't share music in instagram stories

Spotify
Spotify

 

Hey all,

 

Sounds like it's happening for a few people now, on a number of mobile devices. We'd like all of you to try the following:

 

Tap the three dots > Share > Instagram Story. It should be the second option on Android and the third on iOS.


If you're not seeing this, be sure to reinstall not just Spotify, but Instagram too. If you see the option to display more sharing options, always open it to check if it's at the bottom of the list.

If you then see the option to share through Instagram after that, you should see the pop-up 'Spotify wants to open Instagram' in the Spotify app. You'll then be navigated to Instagram, where you can preview the songs before clicking 'Send to >'.

 

If it's not working still, get back to us with:

 

  • Your exact device make / model
  • Your Spotify app version
  • Your Instagram app version

Thanks.

Re: I can't share music in instagram stories

Richxdavies
Casual Listener

ItUninstalled both Instagram and Spotify and the option still isn't there. I click more and the only Instagram share opinion is to direct message the song to someone.

Phone is a Motorola Droid Turbo 2 
Instagram version 58.0.0.12.73
Spotify version 8.4.67.886
Screenshot_20180820-140549.png

Re: I can't share music in instagram stories

Moderator
Moderator

Hey @Richxdavies.

 

Thanks for your patience.

 

We're always testing things in order to improve Spotify. There's more info on this here.

 

If we have any more info to share in the future, we'll be sure to keep you posted.

 

All the best!

GuidoModerator
 
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Re: I can't share music in instagram stories

Little_miss
Casual Listener

Hello, 

I seem to be having the same issue. I have followed the steps you recommended and I still can't access the feature.

I have a Huawei P10 VTR-LO9, I have version 62.0.0.19.93 for Instagram, and version 8.4.70.666 of Spotify.

Re: I can't share music in instagram stories

rachelwinarti
Casual Listener

Your exact device make / model: Moto G5s plus XT1805 Security Patch Update 1 June 2018

Your Spotify app version: 8.4.70.666 armV7

Your Instagram app version: 62.0.0.19.93

 

Need your help and feedback too. 

Thanks!

Screenshot_20180912-084734.png
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