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LG TV - Distorted sound

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LG TV - Distorted sound

tfae
Newbie

Plan

Free

Country

Portugal

 

Device

LG TV 43UK6200PLA

Operating System

WebOS 04.10.45

 

My Question or Issue

I experience bad sound quality with distortion on the S/PDIF (optical) outuput through a receiver, no matter the volume.

This is only noticeable on the Spotify app, every other app or media plays just fine.

 

I've contacted LG support asking for a solution and even linked them this thread.

In the thread mentioned the problem was solved with a firmware update provided by LG, but now they affirm that it was many years ago and that the TV OS was completely different so I had to expose the problem directly to Spotify.

Here it is.

1 Reply

Re: LG TV - Distorted sound

TimKo
Newbie

I have the same situation as yours, this kind of distorted issue had been for a while almost 2 months. I don't think there is anyone is working on to solve this issue. Even I call LG TV support they always saying they are trying to improve but there is no progress till now. Didn't see any version update on my LG TV, the only solution is to buy another TV I thought.

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