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OK, thanks, this might be the root cause. Previously it used to work with my organization's VPN, but now either they have changed something or Spotify did.
But I guess there is nothing we can do at the moment, so let's close this thread.
Thank you for your support anyway!
I was having the same issue. I made sure i allowed for higher content playback, but most importantly i updated to the latest version of chrome.
I think spotify only works properly on the latest version of chrome because of some security something.
hopefully this helps someone.
click on clock/ battery > settings (gear icon) > about chrome os > click update