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Please see below the most popular frequently asked questions.

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Please see below the current ongoing issues which are under investigation.

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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • noodles4
  • Newbie
  • 6683 Views
  • 47 replies
  • 6 likes
  • Other
  • 6683 Views
  • 47 replies
  • 6 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19022 Views
  • 9 replies
  • 2 likes
  • Other
  • 19022 Views
  • 9 replies
  • 2 likes

Can I include a link to a spotify playlist in a book?

I would like to include a link to a playlist (that I created) for each chapter of a book that I am writing and self-publishing. The link would either be a URL or a QR-Code. Can I do that in accordance with the guidelines, since I would not use any Sp...

  • Visitor
  • I would like to include a link to a playlist (that I created) for each chapter of a book that I am writing and self-publishing. The link would either be a URL or a QR-Code. Can I do that in accordanc...
  • Bittencourt
  • Spotify Star
  • 85 Views
  • 1 replies
  • 0 likes
  • 85 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adding team member to spotify podcaster, I don't see "team". Urgent.

Hello, I don't see where to add a team member ( A virtual assistant) to be able to upload edited podcasts. I looked under settings where it said it would be under "team", but "team" isn't there. HELP!

  • Visitor
  • Hello, I don't see where to add a team member ( A virtual assistant) to be able to upload edited podcasts. I looked under settings where it said it would be under "team", but "team" isn't there. HELP!
  • Dessi
  • Moderator
  • 104 Views
  • 1 replies
  • 0 likes
  • 104 Views
  • 1 replies
  • 0 likes

Superuser Contribution Support for Portrait Mode on Spotify's APP on Samsung's The Frame TV's

Please update the Spotify app for vertical layout/Portrait mode on Samsung's The Frame TV. This is the perfect solution for audio streaming from Spotify through a High Fidelity Setup. Bought a Samsung The Frame tv just to use with Spotify in Portrait...

  • Newbie
  • Please update the Spotify app for vertical layout/Portrait mode on Samsung's The Frame TV. This is the perfect solution for audio streaming from Spotify through a High Fidelity Setup. Bought a Samsun...
  • Dessi
  • Moderator
  • 136 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 136 Views
  • 1 replies
  • 0 likes

Feedback on Spotify

Dear Spotify, I have some feedback to help you improve your product. I've been a subscriber for 7 years now. 1. Feedback ease. Very simple, but it is exceedingly difficult for me to actually give feedback. Why do you put so many barriers to this? It ...

  • Newbie
  •   Dear Spotify,   I have some feedback to help you improve your product. I've been a subscriber for 7 years now.    1. Feedback ease. Very simple, but it is exceedingly diffi...
  • EmmaChandler
  • Visitor
  • 2731 Views
  • 3 replies
  • 21 likes
  • Other
  • 2731 Views
  • 3 replies
  • 21 likes

Superuser Contribution Re: Podcasts pause after ads have played

Yes I have it too and it's a mess! And you can't start the podcast because it keeps replaying the dang ad. We pay monthly to get rid of ads! The ads are loud and blaring in our ears. I am so sick and tired of BEING YELLED AT ABOUT SPECTRUM INTERNET w...

  • Newbie
  • Yes I have it too and it's a mess!  And you can't start the podcast because it keeps replaying the dang ad. We pay monthly to get rid of ads! The ads are loud and blaring in our ears.  I am...
  • Joan
  • Moderator
  • 72 Views
  • 1 replies
  • 0 likes
  • 72 Views
  • 1 replies
  • 0 likes

Connect to Spark 40 and Spark 2 Amps

Fix connectivity that you've known about for over a month! Spark 40 has a link to connect with Spotify, but I get an Unknown Error. I joined Spotify to enable Spark's Auto Chords feature; if I can't connect to the Spark, then I'll drop Spotify. Cheer...

  • Newbie
  • Fix connectivity that you've known about for over a month!   Spark 40 has a link to connect with Spotify, but I get an Unknown Error.  I joined Spotify to enable Spark's Auto Chords featu...
  • 84 Views
  • 0 replies
  • 0 likes
  • 84 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Dj IA I can't change language

My Question or Issue Hello community, I hope everyone is doing well, I would like to know if there is any method to change the language of the AI DJ X from Dj Livi?, Previously I could select both English and Spanish MX languages, But this time, due ...

  • Casual Listener
  • My Question or Issue   Hello community, I hope everyone is doing well, I would like to know if there is any method to change the language of the AI DJ X from Dj Livi?, Previously I could sele...
  • Eni
  • Moderator
  • 441 Views
  • 3 replies
  • 0 likes
  • Other
  • 441 Views
  • 3 replies
  • 0 likes

Superuser Contribution GOOGLE HOME PLAYS THE WRONG SONG (Song Radio) AND SPOTIFY IS IGNORING THE PROBLEM

PlanPremiumCountry USADeviceGoogle Home MiniOperating SystemFirmware 145350Cast Firmware 1.37.145350 My Question or Issue Honestly Spotify... This issue has been going on for OVER A YEAR with no solution in sight from you guys. The problem is as foll...

  • Newbie
  • Plan Premium Country  USA Device Google Home Mini Operating System Firmware 145350 Cast Firmware 1.37.145350     My Question or Issue   Honestly Spotify... This issue...
  • joel58
  • Casual Listener
  • 9645 Views
  • 19 replies
  • 15 likes
  • 9645 Views
  • 19 replies
  • 15 likes

Superuser Contribution Spotify opens on the same song and starts playing it over and over again

I use Spotify premium on my poco x3 nfc android smartphone. When I open the app, even when it's playing a different song, it will open the page of this one specific song and start playing it. This has been happening for weeks and it's always the same...

  • Casual Listener
  • I use Spotify premium on my poco x3 nfc android smartphone. When I open the app, even when it's playing a different song, it will open the page of this one specific song and start playing it. This ha...
  • anonymous5678
  • Casual Listener
  • 1533 Views
  • 16 replies
  • 0 likes
  • Other
  • 1533 Views
  • 16 replies
  • 0 likes

Is spicetify allowed?

I just wanted to know if spicetify is allowed, i know there might be some addons which are illegal, i just want to know if it is okay to modify the look of spotify, because it looks a bit boring for me

  • Visitor
  • I just wanted to know if spicetify is allowed, i know there might be some addons which are illegal, i just want to know if it is okay to modify the look of spotify, because it looks a bit boring for...
  • Maxim
  • Spotify Star
  • 326 Views
  • 1 replies
  • 0 likes
  • 326 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recording of podcast on Spotify podcast not possible anymore?

PlanFree/PremiumCountry Germany Device iPhone Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy wife always recorded podcasts over the Spotify podcast app. She recorded, added music under and uploaded it. With the new upd...

  • Visitor
  • Plan Free/Premium Country Germany    Device  iPhone  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My wife always recorded po...
  • RetroDJ76
  • Visitor
  • 716 Views
  • 5 replies
  • 1 likes
  • music
  • 716 Views
  • 5 replies
  • 1 likes

Why has my artist name not changed

I changed artist name for all releases on distrokid but the general artist name hasn't changed yet, the release have changed tl the new name but the general name is still the Old one

  • Visitor
  • I changed artist name for all releases on distrokid but the general artist name hasn't changed yet, the release have changed tl the new name but the general name is still the Old one
  • Ximzend
  • Rising Star 3
  • 102 Views
  • 1 replies
  • 0 likes
  • 102 Views
  • 1 replies
  • 0 likes

Superuser Contribution Inquiry regarding Remote Learning and Mentorship Opportunities

Dear Spotify Team, Recently I've begun my programming journey, focusing on backend development. Spotify has been an immense source of inspiration for me, as there hasn't been a day without me using Spotify to listen to music. The impact that a single...

  • Casual Listener
  • Dear Spotify Team,   Recently I've begun my programming journey, focusing on backend development. Spotify has been an immense source of inspiration for me, as there hasn't been a day without m...
  • Dawidkay
  • Casual Listener
  • 482 Views
  • 2 replies
  • 0 likes
  • 482 Views
  • 2 replies
  • 0 likes

Is there a way to change the billing due date?

I just need to make my billing due date for like 2 weeks later then the date it's due. Is there a way to do that?

  • Visitor
  • I just need to make my billing due date for like 2 weeks later then the date it's due. Is there a way to do that?
  • Maxim
  • Spotify Star
  • 71 Views
  • 1 replies
  • 0 likes
  • 71 Views
  • 1 replies
  • 0 likes

Spotify Web Player STILL BROKEN - Stops after some seconds, skips tracks, DRM on...

Hello would someone kindly finally start working on a real fix for the Web Player not working on LibreWolf?!The playback is just stopping after some seconds and it is also skipping tracks.Was working fine once! Signing out of all devices did not fix ...

  • Regular
  • Hello   would someone kindly finally start working on a real fix for the Web Player not working on LibreWolf?! The playback is just stopping after some seconds and it is also skipping track...
  • Hibiki_Ojizo
  • Regular
  • 560 Views
  • 1 replies
  • 4 likes
  • music
  • 560 Views
  • 1 replies
  • 4 likes

Superuser Contribution Audiobooks with premium account

PlanPremium monthly payment CountryUkDevicePixel 7Operating System(iOS 10, Android Oreo, Windows 10,etc.) I am a plan manager for a premium account. Renewal payment was taken yesterday but my audiobook hours allowance of 15 hours has not updated. I h...

  • Casual Listener
  •   Plan Premium monthly payment  Country Uk Device Pixel 7 Operating System (iOS 10, Android Oreo, Windows 10,etc.)   I am a plan manager for a premium account. Renewal p...
  • Ajohns78
  • Visitor
  • 3146 Views
  • 3 replies
  • 0 likes
  • 3146 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution I have premium individual and my time capsule wont show up

On the spotify website it says that sound capsule works on every sub but premium mini. I have a premium individual and my sound capsule wont show up anywhere. Why is that?

  • Newbie
  • On the spotify website it says that sound capsule works on every sub but premium mini. I have a premium individual and my sound capsule wont show up anywhere. Why is that?
  • Not applicable
  • 1342 Views
  • 2 replies
  • 0 likes
  • 1342 Views
  • 2 replies
  • 0 likes

Superuser Contribution Quel appareil permet d’écouter Spotify sans utiliser de téléphone ?

Je cherche un appareil qui permet d’écouter Spotify mais sans utiliser de téléphone!C’est pour ma fille de 10 ans qui n’a pas de téléphone et aimerait écouter librement Spotify dans sa chambre sans emprunter sans arrêt mon téléphone !!!

  • Visitor
  • Je cherche un appareil qui permet d’écouter Spotify mais sans utiliser de téléphone! C’est pour ma fille de 10 ans qui n’a pas de téléphone et aimerait écouter librement Spotify dans sa chambre sans...
  • Ivelina
  • Moderator
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes