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Solved!! Cleaning my listening history?

My android phone automatically connected to someone's smart speaker or TV or something and they went on to a few hours of listening before I noticed and disconnected from that device. Now two weeks later my "what's new" and "recently played" views ke...

Music Fan

Rhoem

Newbie

77329 Views

9 replies

4 likes

  • 77329 Views
  • 9 replies
  • 4 likes

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

Moderator

cpcpcpcp

Visitor

42018 Views

230 replies

21 likes

Other
  • 42018 Views
  • 230 replies
  • 21 likes

Superuser Contribution How to Remove Locked Podcasts?

PlanPremiumCountryUS of ADeviceSamsung S23Operating SystemAndroidMy Question or IssueNYT's "The Daily" has a thing for paid premium podcasts that are locked. I can not figure out how to delete these locked podcasts from "Your Library" on my phone, th...

Casual Listener

Plan Premium Country US of A Device Samsung S23 Operating System Android My Question or Issue NYT's "The Daily" has a thing for paid premium podcasts that are locked. I can not figure out ho...

NicolaCullen44

Newbie

4019 Views

11 replies

1 likes

Other
  • 4019 Views
  • 11 replies
  • 1 likes

Superuser Contribution Sound quality issue

Hi,In my Samsung A73, Spotify sound is very low, compare to the recommendation which is for 5 seconds or something there the volume is much better, there's is a world of difference. Can someone help me how to fix it. I have checked the settings and k...

Visitor

Hi, In my Samsung A73, Spotify sound is very low, compare to the recommendation which is for 5 seconds or something there the volume is much better, there's is a world of difference.  Can some...

Eni

Moderator

1473 Views

5 replies

0 likes

  • 1473 Views
  • 5 replies
  • 0 likes

Superuser Contribution Playlist question

I don’t need to delete my account now but my playlist doesn’t show the details of the music like the examples and only shows the music titles. How can I fix that?

Visitor

I don’t need to delete my account now but my playlist doesn’t show the details of the music like the examples and only shows the music titles. How can I fix that?

MihailY

Moderator

303 Views

1 replies

0 likes

Other
  • 303 Views
  • 1 replies
  • 0 likes

Superuser Contribution "This is a premium feature" when sharing a song from my liked songs list on my premium accout

Plan PremiumCountry RomaniaDevice PCOperating System Windows 10 My Question or IssueI'm sharing songs with friends. Whenever they try to open the song I share, via the "Copy song link" option of the Windows app, they receive the "error" message that ...

Newbie

Plan Premium Country Romania Device PC Operating System Windows 10   My Question or Issue I'm sharing songs with friends. Whenever they try to open the song I share, via the  "Copy so...

Ivelina

Moderator

374 Views

1 replies

0 likes

Other
  • 374 Views
  • 1 replies
  • 0 likes

Superuser Contribution Add the ability to purchase audiobooks

I recently started using the audiobook functionality and was not aware of the 15hr time limit, as such, I fell asleep while listening and as of now there is no ability to purchase audiobooks outright so I can listen to them as much as I want.

Visitor

I recently started using the audiobook functionality and was not aware of the 15hr time limit, as such, I fell asleep while listening and as of now there is no ability to purchase audiobooks outright...

AlejaR

Moderator

337 Views

1 replies

2 likes

  • 337 Views
  • 1 replies
  • 2 likes

Incorrect song errors

PlanFreeCountryVietnameseDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify update Incorrect (It's replace old song by duplicated new song (with same name but i...

Casual Listener

Plan Free Country Vietnamese Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify upd...

Amay

Spotify Star

214 Views

1 replies

0 likes

Music
  • 214 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cross-device playback synchronization issue

My Question or IssueHi folks. I've observed this issue for a long time now and wanted to share.Namely, whenever I play some music/podcasts either on my android device or PC, without having the other opened in the background, the playback session does...

Casual Listener

My Question or Issue Hi folks. I've observed this issue for a long time now and wanted to share. Namely, whenever I play some music/podcasts either on my android device or PC, without having the ot...

Eni

Moderator

829 Views

3 replies

0 likes

Other
  • 829 Views
  • 3 replies
  • 0 likes

Superuser Contribution Podcasts

PlanFree/PremiumCountryMichiganDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMe as well as other people from all over the world are having troubles with the commen...

Casual Listener

Plan Free/Premium Country Michigan Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Me as...

Maria

Moderator

290 Views

1 replies

0 likes

Other
Samsung
  • 290 Views
  • 1 replies
  • 0 likes

Superuser Contribution Request to Restore Useful Audiobook Features

My Question or Issue Hi Spotify team,I mostly listen to audiobooks, and I really miss two features that made this easy: 1. The “search within album” function — this was super helpful for finding where I left off.2. Clicking on a title in “Recently Pl...

Newbie

My Question or Issue   Hi Spotify team, I mostly listen to audiobooks, and I really miss two features that made this easy:   1. The “search within album” function — this was super help...

Yordan

Moderator

270 Views

1 replies

0 likes

Other
  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast episodes keep skipping to the end

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemAndroid My Question or IssueI keep having an issue where I want to play podcasts from "My episodes" but it only plays an episode for a second, and then skips ...

Casual Listener

Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Android   My Question or Issue I keep having an issue where I want to play podca...

Ivelina

Moderator

484 Views

3 replies

0 likes

Other
  • 484 Views
  • 3 replies
  • 0 likes

Superuser Contribution Audiobooks Gone?

PlanDuo (Account Manager)CountryUK My Question or Issue I used to have a regular premium account where I had downloaded and purchased multiple audiobooks. I just looked and they’re gone. The “Audiobook” section of my browser page is gone. The audiobo...

Newbie

  Plan Duo (Account Manager) Country UK   My Question or Issue   I used to have a regular premium account where I had downloaded and purchased multiple audiobooks. I just looke...

Dessi

Moderator

362 Views

1 replies

0 likes

Other
  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fullscreen on podcast aren't working

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI am having an issue where not only the "theater mode" option for podcasts are missing, but also when I attempt to go full screen mode, it displays only the "lyrics...

Newbie

Plan Premium Country United States Device PC Operating System Windows 10   My Question or Issue I am having an issue where not only the "theater mode" option for podcasts are missing, ...

Yordan

Moderator

882 Views

1 replies

1 likes

Other
  • 882 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution How to play a video podcast on iOS?

PlanPremiumCountryGermanyDeviceiPhone 16 ProOperating SystemiOS 18.4 My Question or Issue How can I switch from Audio to video podcast in the iOS app? I‘m trying to watch this video podcast, however, there seems to be no option to switch from Audio t...

Casual Listener

Plan Premium Country Germany Device iPhone 16 Pro Operating System iOS 18.4   My Question or Issue   How can I switch from Audio to video podcast in the iOS app?  I‘m tryin...

Ein-Tim

Casual Listener

901 Views

2 replies

0 likes

Other
  • 901 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify On Firestick and Soundbar

PlanPremiumDeviceAmazon Firestick 4kJBL Soundbar 580Samsung TV smart My Question or IssueI use my Firestick On a regular hdmi port on TV, and the soundbar is plugged on the HDMI/ARC. All apps get sound ok, except for Spotify. If the music has a video...

Visitor

  Plan Premium Device Amazon Firestick 4k JBL Soundbar 580 Samsung TV smart   My Question or Issue I use my Firestick On a regular hdmi port on TV, and the soundbar is plugged on t...

Ivelina

Moderator

434 Views

1 replies

0 likes

  • 434 Views
  • 1 replies
  • 0 likes

Superuser Contribution Video Ads not playing

PlanFreeCountryUnited KingdomDeviceiPad (6th Generation)Operating SystemiPadOS 15 My Question or IssueThe video ads I get are not playing automatically, I have tried restarting my device, logging out and back in on the app and restarting the app yet ...

Newbie

  Plan Free Country United Kingdom Device iPad (6th Generation) Operating System iPadOS 15   My Question or Issue The video ads I get are not playing automatically, I have tried ...

Ivelina

Moderator

401 Views

1 replies

0 likes

Other
  • 401 Views
  • 1 replies
  • 0 likes

Superuser Contribution music pauses on my phone and pc

i go to take a shower normally use spotify on my phone connected to a speaker to listen some music, but this time it start pausing every idk 15 secs so i try to switch wifi to my phone internet, reinstall the app and dont work, then i was on my pc so...

Casual Listener

i go to take a shower normally use spotify on my phone connected to a speaker to listen some music, but this time it start pausing every idk 15 secs so i try to switch wifi to my phone internet, rein...

MihailY

Moderator

219 Views

1 replies

0 likes

  • 219 Views
  • 1 replies
  • 0 likes

Superuser Contribution Adding episodes after migrant of previous episodes from Spotify to Sportify for Creators

Hi there I have just imported my Funkee Career episodes into "Creator"and have a new episode to add though no indication on how to add an additional episode other than me advising of the previous RSS feed where my podcasts were hosted. To be honest I...

Visitor

  Hi there   I have just imported my Funkee Career episodes into "Creator"and have a new episode to add though no indication on how to add an additional episode other than me advisi...

MihailY

Moderator

253 Views

1 replies

0 likes

Other
  • 253 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast clip doesn't show up in Spotify

In our audio only podcast Sinuhe-sessiot (published via Spotify for Creators) we have uploaded a video clip and attached it to an episode of ours. The clip, however, is nowhere to be found on Spotify, neither mobile or laptop while browsing the said ...

Casual Listener

In our audio only podcast Sinuhe-sessiot (published via Spotify for Creators) we have uploaded a video clip and attached it to an episode of ours. The clip, however, is nowhere to be found on Spotify...

MihailY

Moderator

301 Views

1 replies

0 likes

Other
  • 301 Views
  • 1 replies
  • 0 likes