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Spotify app skips songs repeatedly without input

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Spotify app skips songs repeatedly without input

I'll hit the skip button once, and Spotify will sometimes start skipping repeatedly. The number of skipped songs varies, from around 50 to hundreds. This happens both with and without shuffle on, and it's been occurring multiple times a day for several days. The issue is specific to the Windows app; it doesn't happen in the car, on my phone, or on Roku. I've already deleted and reinstalled the app from both the Microsoft Store and the Spotify website. It's not a peripheral problem because I've tried different mice and keyboards from different brands. I believe this is an app error, but I wanted to inquire about the issue before escalating it.
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Marked as solution

Hey,

 

Thanks for reaching out and welcome to the Community.

 

Does the web player show the same behavior? In any case, we'd recommend updating/reinstalling your audio drivers and checking your Windows hosts file using this guide.

 

If the issue persists, please send over a video of how things look on your end so we can investigate further. If the file is too large to attach, you can upload it to Google Drive (make sure to allow general access to the file) or as an unlisted YouTube video.


Keep us posted.

MihailYModerator
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1 Reply
Marked as solution

Hey,

 

Thanks for reaching out and welcome to the Community.

 

Does the web player show the same behavior? In any case, we'd recommend updating/reinstalling your audio drivers and checking your Windows hosts file using this guide.

 

If the issue persists, please send over a video of how things look on your end so we can investigate further. If the file is too large to attach, you can upload it to Google Drive (make sure to allow general access to the file) or as an unlisted YouTube video.


Keep us posted.

MihailYModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

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