Help Wizard

Step 1

NEXT STEP

Other (Podcasts, Partners, etc.)

Get help with Podcasts, Web Player, Sonos, Playlists, Tracks and more!

Start a topic

Forum Posts

Report technical issues with adverts

Hey folks!Ever experienced any technical issues with ad volume, the ad being in the wrong language or the frequency of the ad?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we'll...

  • Moderator
  • Moderator
  • JelenJ
  • Newbie
  • 1117 Views
  • 9 replies
  • 3 likes
  • Other
  • 1117 Views
  • 9 replies
  • 3 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • superheart-4
  • Music Fan
  • 17414 Views
  • 8 replies
  • 1 likes
  • Other
  • 17414 Views
  • 8 replies
  • 1 likes

Solved!! songs for my clubs

I own few clubs in Malaysia and would like to know how Spotify can be help to stream music to my existing sound systems?

Is there a audio receiver that need to be purchased similar to what www.dmx.com offering? What license I should have?

  • Casual Listener
  • I own few clubs in Malaysia and would like to know how Spotify can be help to stream music to my existing sound systems? <br><br>Is there a audio receiver that need to be purchased simila...
  • Taylor
  • Community Legend
  • 610 Views
  • 5 replies
  • 0 likes
  • Other
  • 610 Views
  • 5 replies
  • 0 likes

sonis

when I bought sonos i bought it it jb hi fi and bought their service have tried th spotify and it produces more results if I change to spotift wii my jb selections remain on my ipad

  • Newbie
  • when I bought sonos i bought it it jb hi fi and bought their service have tried th spotify and it produces more results if I change to spotift wii my jb selections remain on my ipad
  • Liam
  • Community Legend
  • 296 Views
  • 1 replies
  • 0 likes
  • 296 Views
  • 1 replies
  • 0 likes

Social features stopped working (no more now playing\recently, in-app and on Facebook)

I use Spotify (Premium) via the official application on Windows 8, Windows 7 and on Windows Phone 8. I noticed several days ago that my profile page inside the Spotify application on Windows had stopped showing now playing and recently played informa...

  • Visitor
  • I use Spotify (Premium) via the official application on Windows 8, Windows 7 and on Windows Phone 8.   I noticed several days ago that my profile page inside the Spotify applicatio...
  • 199 Views
  • 0 replies
  • 0 likes
  • Other
  • 199 Views
  • 0 replies
  • 0 likes

[WP8 Nokia 9020] App does not work at all

I am on AT&T. This problem is consistent on 3/4G, LTE and all WiFi Networks. I can log in, I can see my play lists but I cannot play anything. I have rebooted, I nave reinstalled. Nothing solves the problem. My account worked just fine on my Droid on...

  • Casual Listener
  • I am on AT&T.  This problem is consistent on 3/4G, LTE and all WiFi Networks.  I can log in, I can see my play lists but I cannot play anything.  I have rebooted, I nave reinstalle...
  • Judo
  • Community Legend
  • 521 Views
  • 1 replies
  • 0 likes
  • 521 Views
  • 1 replies
  • 0 likes

Solved!! Support for Squeezebox v2/v3?

Are there any plans to support Squeezebox models besides the Squeezebox Radio? The Radio is not exactly a high-fi listening platform! I might as well listen through my computer's sound bar. Woo. I have a well established listening setup based on a Sq...

  • Regular
  • Are there any plans to support Squeezebox models besides the Squeezebox Radio?  The Radio is not exactly a high-fi listening platform!  I might as well listen through my computer's sound ba...
  • Orthonormal
  • Regular
  • 1299 Views
  • 4 replies
  • 0 likes
  • Logitech
  • 1299 Views
  • 4 replies
  • 0 likes

[WP8] Does it work on Windows Phone 8?

Hey, I'm currently switching to the lumia 920 from my iphone, and all I see online is that WP8 doesn't have spotify? Is this true?

  • Newbie
  • Hey, I'm currently switching to the lumia 920 from my iphone, and all I see online is that WP8 doesn't have spotify? Is this true?
  • landi
  • Newbie
  • 1381 Views
  • 3 replies
  • 0 likes
  • 1381 Views
  • 3 replies
  • 0 likes

Nokia Lumia 800, login failed

I have premium account, but when I am trying to log in Lumia 800 spotify apps it says that, " You need a premium account (409)". What should I do? I was reinstalling the app and restart the phone, nothing helps..

  • Newbie
  • I have premium account, but when I am trying to log in Lumia 800 spotify apps it says that, " You need a premium account (409)".  What should I do? I was reinstalling the app and restart the pho...
  • user-removed
  • Not applicable
  • 500 Views
  • 1 replies
  • 0 likes
  • 500 Views
  • 1 replies
  • 0 likes

BB10 OS Application

I have been a Premium Spotify user for about a year now. Love it but my company phone was upgraded to the BlackBerry Z10. Is there an app for it? If not, is there a timetable to create one. If there a beta one, I'm willing to test it!

  • Newbie
  • I have been a Premium Spotify user for about a year now. Love it but my company phone was upgraded to the BlackBerry Z10. Is there an app for it? If not, is there a timetable to create one. If there ...
  • Peter__
  • Community Legend
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Can't cache playlists to Memory Card on Windows 8 phone

Spotify only has the option to save to the internal memory of my Windows 8 phone, which is not big enough. When are you going to update it it to give the option to save to the memory card? At the moment I am paying to be able to use spotify on my dev...

  • Newbie
  • Spotify only has the option to save to the internal memory of my Windows 8 phone, which is not big enough. When are you going to update it it to give the option to save to the memory card? At the mom...
  • Peter__
  • Community Legend
  • 848 Views
  • 5 replies
  • 1 likes
  • 848 Views
  • 5 replies
  • 1 likes

[BB] Blackberry Torch 9850

Any news on an app that will be compatible with my Blackberry Torch 9850? I'm a Premium user and would like to be able to take my music with me when I go. Thanks!

  • Newbie
  • Any news on an app that will be compatible with my Blackberry Torch 9850?  I'm a Premium user and would like to be able to take my music with me when I go.   Thanks!
  • Peter__
  • Community Legend
  • 2132 Views
  • 6 replies
  • 0 likes
  • 2132 Views
  • 6 replies
  • 0 likes

Spotify on Samsung BD

Looking forward to it. Anyone knows when its coming and on which models? I heard that it´s alreade working on the series ES 6000 and up. Can this be confirmed? Kind regards Fredrik

  • Regular
  • Looking forward to it. Anyone knows when its coming and on which models? I heard that it´s alreade working on the series ES 6000 and up. Can this be confirmed?   Kind regards Fredrik
  • roslagsfredrik
  • Regular
  • 2030 Views
  • 7 replies
  • 0 likes
  • 2030 Views
  • 7 replies
  • 0 likes

Solved!! Spotify for Windows Phone 8 in India

Hi I have a Spotify premium account in Sweden and a Swedish SIM card in my Windows Phone 8 (Lumia 520). I'm going to be in India for around a year and I'm unable to download and install Spotify as it says it is unavailable. Surely having a premium ac...

  • Casual Listener
  • Hi   I have a Spotify premium account in Sweden and a Swedish SIM card in my Windows Phone 8 (Lumia 520). I'm going to be in India for around a year and I'm unable to download and install Sp...
  • praveen2510
  • Casual Listener
  • 3205 Views
  • 5 replies
  • 0 likes
  • 3205 Views
  • 5 replies
  • 0 likes

Starred not loading on my WD TV Live streamer

Hi, I have about 650 starred songs that show up on my desktop PC, but only about 360 come up on my WD TV Live streamer. Why didn't they all transfer over? Total noob here, so no geek answers please. Thanks.

  • Casual Listener
  • Hi, I have about 650 starred songs that show up on my desktop PC, but only about 360 come up on my WD TV Live streamer.  Why didn't they all transfer over?  Total noob here, so no geek answ...
  • Peter__
  • Community Legend
  • 541 Views
  • 4 replies
  • 0 likes
  • WD
  • 541 Views
  • 4 replies
  • 0 likes

[W8P HTC] Spotify app stalls and won't play anything?

I have been unable to play anything on this app. I've tried reinstalling, logging in / out and nothing has worked. Am I missing a setting configuration on my phone? Any advice? - Thanks

  • Casual Listener
  • I have been unable to play anything on this app. I've tried reinstalling, logging in / out and nothing has worked. Am I missing a setting configuration on my phone? Any advice?   - Thanks
  • user-removed
  • Not applicable
  • 581 Views
  • 3 replies
  • 0 likes
  • WP 8
  • 581 Views
  • 3 replies
  • 0 likes

Stuck in offline on smart phone

I am also having problems getting spotify on Windows phone. Have done re-install on computer...still no luck. Please help.

  • Newbie
  • I am also having problems getting spotify on Windows phone. Have done re-install on computer...still no luck.   Please help.
  • Liam
  • Community Legend
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

[Windows Phone] App needs an update

Hello, I recently just a Windows Phone not too long ago, and had an iPod Touch. The app on the iOS App Store seemed to be a lot better than the one on the WIndows store. The one on Windows is very buggy. When you are playing a playlist, after a song ...

  • Casual Listener
  • Hello, I recently just a Windows Phone not too long ago, and had an iPod Touch. The app on the iOS App Store seemed to be a  lot better than the one on the WIndows store. The one on Windows is v...
  • user-removed
  • Not applicable
  • 803 Views
  • 4 replies
  • 10 likes
  • 803 Views
  • 4 replies
  • 10 likes

[WP8]When will Spotify go out of BETA state?

When will Spotify go out of beta state and be fully supported the Windows Phone OS? I'm missing the playback session saved, fully support for Bluetooth, Radio and a general stability improvement! Thank you.

  • Newbie
  • When will Spotify go out of beta state and be fully supported the Windows Phone OS?   I'm missing the playback session saved, fully support for Bluetooth, Radio and a general stability impro...
  • user-removed
  • Not applicable
  • 406 Views
  • 1 replies
  • 3 likes
  • WP 8
  • 406 Views
  • 1 replies
  • 3 likes

Windows Phone 7 Problems

Hi everyone, I am using Windows Phone 7 and while there have been issues before, I haven't really bothered to complain since they've been minor. But now I'm actually having issues listening to music on this thing because it won't connect to your serv...

  • Regular
  • Hi everyone,   I am using Windows Phone 7 and while there have been issues before, I haven't really bothered to complain since they've been minor. But now I'm actually having issues listening ...
  • user-removed
  • Not applicable
  • 258 Views
  • 1 replies
  • 0 likes
  • Other
  • 258 Views
  • 1 replies
  • 0 likes

playlist loading problem

Hi, I just installed Spotify on my SII. I wanted to upload my Itunes playlist on it. Most of them successfully did it. The proble is with the biggest one. It's still written "loading" and i can't open it or use options. How can i fix the issue? Thx

  • Newbie
  • Hi, I just installed Spotify on my SII. I wanted to upload my Itunes playlist on it. Most of them successfully did it. The proble is with the biggest one. It's still written "loading" and i can'...
  • 253 Views
  • 0 replies
  • 0 likes
  • 253 Views
  • 0 replies
  • 0 likes