[BB] can't login blackberry 9900

[seschenck]

i can login to my account on my laptop and online, but not my blackberry bold 9900 anymore after i unchecked the box. i changed my password online, and it still isnt working on my phone. i am a premium user. 

[simonmeehangray]

Hi,

I'm having the exact same problem on the exact same phone today. I've re-booted my phone, re-installed Spotify app, written to Spotify and tweeted angrily. I still can't log in.

Have you had any luck with this? Have you heard back from Spotify on this?

[justdance02]

I have Blackberry Bold 9930 and I can't login either. I don't think it's supported on my deice, which is super frustrating since I pay for the premium service.

[David]

Have you guys updated to the latest RIM firmware?

[justdance02 · Accepted solution]

I'm ecstatic!!!! Contact Oskar at Spotify on Twitter @bobcat_zed and (as of 3/20/12) if you have 9930, 9850 or 9370, he can send you a pre-preview version of Spotify for your BB!! I just downloaded it this morning and it's working perfectly thusfar!! So excited!!

[ArmySoldier]

I don't use Twitter, is there any other way to contact Oskar?  I have a Bold 9930 and would love to try out this pre-release too!

[fearfx]

When I try to login on my BB 9900 I just see the spinning wheel forever.

I tried the never version 0.5.1.2 from the app world and also the version 0.5.0.3 from m.spotify.com

I have the newest available firmware version installed.

[Peter__]

Are you trying to log in using 3G or WiFi? 

If you are using 3G, I would suggest you try it using WiFi. If it works on WiFi then you may want to have a read at my post here explaining what you need to do to get Spotify to work over 3G on BlackBerry. 

Peter

[fearfx]

I tried to login with just wifi, with just 3g and with both connected.

Ones with in APN set for 3g and ones without.

I dont know if the phone always routes the traffic via the blackberry enterprise server or via rim server.

[ironsuk]

This is the exact same thing I am experiancing. Also fails over Wifi or 3G, I just get the spinning wheel forever.