Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Cant add whole albums to my playlists anymore

Cant add whole albums to my playlists anymore

Have tried to reinstall the app twice and still cant add albums to playlists
Reply
4 Replies

Hey there,

 

Thanks for posting in the Community.

 

Could you post a screenshot of how the app looks like on your end?

 

The described experience may be due to a test to improve the user interface. More on that here. Is this what you mean?

 

Keep us posted,

 

Cheers!

DianModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

I’ve had this problem for weeks now. I have tried uninstalling and reinstalling a number of times with no luck.

 

I’ve attached a a screenshot. There is no option to add an album to a playlist. Another account on my subscription looked on their phone and they still have this option, but I don’t. VERY annoying— it’s a pain to add an album song by song.

8DB12AF7-965C-4630-BCAF-7E22BC177897.png

Take a look above — posted a screenshot 

Hey @ockeghem,

 

Thanks for your replies and for the screenshots you kindly shared.

 

We really appreciate your feedback. As @Dian mentioned above, we're exploring new ways to add items to the library. We're gathering all this important feedback in this thread, in which it's also being discussed what our users think about the changes.

 

So, we encourage you to add your comments and thoughts on the mentioned thread. Feel free to subscribe to it, so you can stay tuned on any news we share there.

 

We hope you found this helpful. We're always here to help.

AlejaRModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts