Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
We hope you're doing great.
We can confirm that this should be fixed now! You should see your complete data if you request it on your account page.
We really appreciate all your reports and comments on the matter, and we know you’d like to make this an opportunity for Spotify to become an incredible app.
We'll be here if anything else comes up. Thanks for your understanding.