I get "something went wrong try reloading the page" on the home section.

[#1]

When I login to Spotify I get an error that says "Something went wrong, try reloading page." on the home section. I can login to other accounts and they load. But no matter what network I'm on, or what browser I'm using, I get the error on my account.

[Joan]

Hi there,

Thanks for reaching out. Since you mentioned multiple browsers, I presume you're referring to the webplayer. 

• Is only that affected? Do the apps load normally? 
• When did this issue first occur? 
• Does this happen across different devices or only on a specific one?
• Send us some screenshots of the exact behaviour.

Let us know how it goes.

[usernameJOC]

After logging in Spotify constantly says something is wrong and reload the page when I search for a tune to play.

[Vasil]

Hey @usernameJOC,

Sorry to see you've been having issues with your playback! Does this happen across multiple browsers as is with the user from the opening post? If you haven't checked, I'd recommend trying an incognito browser window or a different browser altogether to see if that would make a difference.

In case the issues persist, take a look at the post from @Joan, let us know the requested details and we'll gladly take a further look into this for you 🙂

Keep us posted!