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My music isn't playing

My music isn't playing

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

 

Reply
1 Reply

Hi @minaonurmom,

 

Thanks for reaching out. Could you please provide us the following:

  • What is the exact behaviour?
  • Is this on all devices or only on specific one(s)?
  • When did this start happening?
  • Does this affect all content?
  • Screenshots or a video of the behaviour

With this information, we’d be happy to investigate.

Keep us posted.

JoanModerator
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